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Inside Walmart’s integration with ChatGPT | Fast Five Shorts · Omni Talk Retail

• 0:00
  Walmart
• 0:00
  has
• 0:00
  debuted
• 0:01
  an
• 0:01
  in
• 0:01
  store
• 0:01
  app
• 0:01
  experience
• 0:02
  inside
• 0:02
  ChatGPT,
• 0:04
  backed
• 0:04
  by
• 0:04
  its
• 0:05
  Sparky
• 0:05
  commerce
• 0:06
  agent.
• 0:07
  According
• 0:07
  to
• 0:07
  Retail
• 0:08
  Dive,
• 0:08
  the
• 0:08
  revamped
• 0:08
  walmart
• 0:09
  experience
• 0:09
  inside
• 0:10
  ChatGPT
• 0:10
  keeps
• 0:11
  the
• 0:11
  entire
• 0:11
  transaction
• 0:12
  on
• 0:13
  Walmart's
• 0:13
  own
• 0:13
  infrastructure.
• 0:14
  Users
• 0:15
  log
• 0:15
  into
• 0:15
  their
• 0:15
  Walmart
• 0:16
  account,
• 0:16
  their
• 0:17
  baskets
• 0:17
  sync
• 0:18
  across
• 0:18
  the
• 0:18
  Walmart
• 0:19
  app,
• 0:19
  website
• 0:20
  and
• 0:20
  chatgpt,
• 0:21
  and
• 0:21
  checkout
• 0:21
  happens
• 0:22
  through
• 0:22
  Walmart,
• 0:23
  not
• 0:23
  through
• 0:23
  OpenAI.
• 0:24
  That's
• 0:24
  the
• 0:24
  key
• 0:24
  point
• 0:24
  here.
• 0:26
  The
• 0:26
  move
• 0:26
  also
• 0:27
  follows
• 0:27
  a
• 0:27
  frank
• 0:28
  admission
• 0:28
  from
• 0:28
  Walmart's
• 0:29
  EVP
• 0:29
  Daniel
• 0:30
  Danker
• 0:31
  that
• 0:31
  OpenAI's
• 0:32
  instant
• 0:32
  checkout
• 0:32
  was,
• 0:33
  quote,
• 0:33
  unsatisfying.
• 0:35
  That's
• 0:35
  a
• 0:35
  big
• 0:35
  omission
• 0:36
  because
• 0:36
  conversion
• 0:37
  rates
• 0:37
  for
• 0:37
  products
• 0:38
  sold
• 0:38
  directly
• 0:38
  inside
• 0:39
  the
• 0:39
  chatbot
• 0:40
  were
• 0:40
  running
• 0:40
  three
• 0:40
  times
• 0:41
  lower
• 0:41
  than
• 0:42
  for
• 0:42
  products
• 0:42
  that
• 0:43
  required
• 0:43
  clickout
• 0:44
  to
• 0:44
  Walmart's
• 0:45
  own
• 0:45
  site.
• 0:45
  Oh
• 0:45
  boy.
• 0:46
  Walmart,
• 0:46
  it
• 0:46
  should
• 0:47
  be
• 0:47
  noted,
• 0:47
  had
• 0:47
  made
• 0:47
  approximately
• 0:48
  200,000
• 0:49
  products
• 0:49
  available
• 0:50
  inside
• 0:50
  ChatGPT
• 0:51
  via
• 0:51
  instant
• 0:51
  checkout
• 0:52
  since
• 0:52
  November.
• 0:53
  But
• 0:53
  the
• 0:53
  feature
• 0:54
  struggled
• 0:54
  with
• 0:54
  accuracy
• 0:55
  because
• 0:55
  product
• 0:56
  availability,
• 0:57
  estimated
• 0:57
  delivery
• 0:58
  times
• 0:58
  and
• 0:58
  shipping
• 0:59
  costs
• 0:59
  were
• 1:00
  often
• 1:00
  wrong
• 1:00
  because
• 1:01
  OpenAI
• 1:01
  was
• 1:02
  scraping
• 1:02
  Walmart's
• 1:03
  site
• 1:03
  rather
• 1:04
  than
• 1:04
  connecting
• 1:04
  to
• 1:05
  live
• 1:05
  inventory
• 1:06
  data.
• 1:07
  Surprisingly
• 1:08
  lot
• 1:09
  here
• 1:09
  folks.
• 1:09
  Surprisingly.
• 1:10
  OpenAI
• 1:11
  said
• 1:11
  it
• 1:11
  is
• 1:11
  also
• 1:12
  ending
• 1:12
  instant
• 1:13
  checkout
• 1:13
  in
• 1:13
  its
• 1:13
  current
• 1:13
  form.
• 1:14
  Not
• 1:14
  surprised.
• 1:15
  And
• 1:15
  expanding
• 1:16
  its
• 1:16
  agentic
• 1:16
  commerce
• 1:17
  protocol,
• 1:17
  AKA
• 1:18
  the
• 1:18
  ACP
• 1:18
  that
• 1:19
  everyone
• 1:19
  keeps
• 1:19
  talking
• 1:19
  about,
• 1:20
  to
• 1:20
  focus
• 1:20
  on
• 1:20
  product
• 1:20
  discovery
• 1:21
  while
• 1:22
  giving
• 1:22
  merchants
• 1:22
  full
• 1:23
  control
• 1:24
  of
• 1:24
  their
• 1:24
  own
• 1:24
  checkout
• 1:25
  experience.
• 1:26
  Wow,
• 1:26
  that
• 1:27
  is
• 1:27
  a
• 1:27
  big
• 1:27
  shift
• 1:28
  to
• 1:28
  what
• 1:28
  we
• 1:28
  had
• 1:28
  been
• 1:28
  talking
• 1:29
  about
• 1:29
  previously
• 1:29
  on
• 1:29
  old
• 1:30
  shows.
• 1:30
  All
• 1:31
  right
• 1:31
  Jenna,
• 1:32
  Walmart
• 1:32
  pretty
• 1:33
  much
• 1:33
  just
• 1:33
  admitted
• 1:33
  that
• 1:33
  conversion
• 1:34
  rates
• 1:34
  inside
• 1:35
  its
• 1:35
  AI
• 1:35
  inside
• 1:36
  AI
• 1:36
  chatbots
• 1:37
  like
• 1:37
  OpenAI
• 1:38
  are
• 1:38
  three
• 1:39
  times
• 1:39
  lower
• 1:39
  than
• 1:39
  when
• 1:40
  people
• 1:40
  go
• 1:40
  to
• 1:40
  their
• 1:40
  own
• 1:40
  site.
• 1:41
  So.
• 1:42
  But
• 1:42
  do
• 1:42
  you
• 1:42
  as
• 1:43
  a
• 1:43
  user
• 1:43
  find
• 1:44
  any
• 1:44
  value
• 1:44
  in
• 1:44
  a
• 1:45
  self
• 1:45
  contained
• 1:45
  GPT
• 1:46
  experience?
• 1:47
  And
• 1:47
  producer
• 1:48
  Ella,
• 1:48
  get
• 1:48
  ready
• 1:48
  too
• 1:48
  because
• 1:49
  I
• 1:49
  want
• 1:49
  to
• 1:49
  bring
• 1:49
  you
• 1:49
  in
• 1:50
  on
• 1:50
  this
• 1:50
  one
• 1:50
  as
• 1:50
  well.
• 1:50
  But
• 1:50
  Jenna,
• 1:51
  what
• 1:51
  do
• 1:51
  you
• 1:51
  think
• 1:51
  first?
• 1:53
  Yeah,
• 1:53
  I
• 1:54
  think
• 1:54
  this
• 1:54
  actually
• 1:54
  validates
• 1:55
  what
• 1:55
  a
• 1:55
  lot
• 1:55
  of
• 1:55
  us
• 1:56
  suspected,
• 1:56
  at
• 1:56
  least
• 1:56
  I
• 1:57
  have
• 1:57
  is
• 1:57
  people
• 1:58
  don't
• 1:58
  necessarily
• 1:59
  want
• 1:59
  to
• 1:59
  complete
• 2:00
  transactions
• 2:00
  inside
• 2:00
  of
• 2:00
  AI
• 2:01
  and
• 2:01
  I'm
• 2:01
  one
• 2:01
  of
• 2:01
  those.
• 2:02
  Discovery
• 2:02
  yes,
• 2:03
  checkout
• 2:04
  not
• 2:04
  really.
• 2:05
  And
• 2:05
  a
• 2:05
  three
• 2:05
  times
• 2:05
  lower
• 2:06
  conversion
• 2:06
  rate
• 2:06
  is
• 2:06
  pretty
• 2:06
  telling.
• 2:07
  I
• 2:08
  think
• 2:08
  from
• 2:08
  a
• 2:08
  user
• 2:09
  perspective
• 2:09
  I
• 2:09
  don't
• 2:09
  see
• 2:10
  the
• 2:10
  huge
• 2:10
  advantage.
• 2:11
  If
• 2:11
  I'm
• 2:11
  ready
• 2:11
  to
• 2:11
  buy,
• 2:12
  I
• 2:12
  trust
• 2:12
  the
• 2:12
  retailer's
• 2:13
  app
• 2:13
  and
• 2:14
  site
• 2:14
  more
• 2:14
  anyways
• 2:15
  and
• 2:15
  it
• 2:15
  feels
• 2:15
  like
• 2:15
  an
• 2:15
  extra
• 2:16
  step
• 2:16
  depth
• 2:16
  versus
• 2:17
  a
• 2:17
  better
• 2:17
  experience.
• 2:18
  So
• 2:18
  I
• 2:19
  think
• 2:19
  what
• 2:19
  this
• 2:19
  really
• 2:19
  signals
• 2:20
  is
• 2:20
  we're
• 2:20
  still
• 2:20
  very
• 2:20
  early
• 2:21
  in
• 2:21
  an
• 2:21
  agentic
• 2:22
  commerce.
• 2:23
  This
• 2:23
  is
• 2:23
  more
• 2:23
  about
• 2:24
  search
• 2:24
  evolution
• 2:25
  than
• 2:25
  transaction
• 2:25
  evolution.
• 2:26
  But
• 2:27
  I
• 2:27
  think
• 2:27
  it's
• 2:27
  smart
• 2:27
  for
• 2:28
  Walmart
• 2:28
  to
• 2:28
  test
• 2:28
  and
• 2:28
  learn.
• 2:29
  I
• 2:29
  just,
• 2:30
  I
• 2:30
  think
• 2:30
  the
• 2:30
  real
• 2:30
  opportunity
• 2:31
  is
• 2:31
  owning
• 2:31
  the
• 2:31
  experience
• 2:32
  end
• 2:32
  to
• 2:32
  end.
• 2:32
  And
• 2:33
  really
• 2:33
  it's
• 2:33
  don't
• 2:33
  outsource
• 2:34
  the
• 2:34
  last
• 2:34
  mile
• 2:34
  of
• 2:35
  conversion.
• 2:36
  Yeah,
• 2:36
  I,
• 2:36
  I
• 2:37
  agree
• 2:37
  with
• 2:37
  you.
• 2:37
  This
• 2:37
  one
• 2:38
  is
• 2:38
  this,
• 2:39
  this
• 2:39
  whole
• 2:39
  world
• 2:39
  and
• 2:40
  landscape
• 2:40
  is
• 2:40
  just
• 2:41
  really,
• 2:41
  it's
• 2:41
  conversation.
• 2:42
  It's
• 2:42
  confounding
• 2:43
  to
• 2:43
  me
• 2:43
  in
• 2:43
  terms
• 2:43
  of
• 2:43
  how
• 2:44
  it's
• 2:44
  starting
• 2:44
  to
• 2:44
  play
• 2:44
  out,
• 2:44
  because
• 2:45
  I
• 2:45
  think
• 2:45
  it,
• 2:46
  there's
• 2:46
  a
• 2:46
  number.
• 2:47
  I
• 2:47
  agree
• 2:47
  with
• 2:47
  everything
• 2:47
  you
• 2:48
  said
• 2:48
  and
• 2:48
  the
• 2:48
  things
• 2:48
  that
• 2:49
  I
• 2:49
  thought
• 2:49
  about
• 2:49
  when
• 2:49
  I
• 2:49
  read
• 2:49
  this
• 2:49
  article
• 2:50
  is
• 2:51
  number
• 2:51
  one,
• 2:51
  which
• 2:52
  I
• 2:52
  think
• 2:52
  is
• 2:52
  important
• 2:52
  to
• 2:52
  say.
• 2:53
  The
• 2:53
  world
• 2:53
  of
• 2:54
  truly
• 2:54
  agentic
• 2:55
  commerce,
• 2:55
  where
• 2:55
  you're
• 2:56
  having
• 2:56
  an
• 2:56
  agent
• 2:56
  doing
• 2:57
  the
• 2:57
  shopping
• 2:57
  for
• 2:57
  you,
• 2:58
  is
• 2:59
  really
• 2:59
  far
• 2:59
  out.
• 3:00
  Like,
• 3:00
  we
• 3:00
  can't
• 3:01
  even
• 3:01
  get
• 3:01
  checkout
• 3:01
  right,
• 3:02
  you
• 3:02
  know,
• 3:02
  right
• 3:02
  now,
• 3:03
  folks.
• 3:03
  So
• 3:04
  and
• 3:04
  so
• 3:04
  that
• 3:05
  tells
• 3:05
  me
• 3:05
  that
• 3:05
  really
• 3:06
  what
• 3:06
  we're
• 3:06
  talking
• 3:06
  about
• 3:06
  right
• 3:07
  now
• 3:07
  in
• 3:07
  the
• 3:07
  near
• 3:08
  term
• 3:08
  is
• 3:09
  we're
• 3:09
  looking
• 3:09
  at
• 3:09
  a
• 3:09
  shift
• 3:09
  in
• 3:10
  how
• 3:10
  search
• 3:10
  commerce
• 3:11
  is
• 3:11
  done.
• 3:11
  Because
• 3:11
  I
• 3:11
  think
• 3:11
  that's
• 3:12
  what
• 3:12
  you're
• 3:12
  saying,
• 3:12
  Jenna,
• 3:12
  right?
• 3:12
  Like,
• 3:13
  yeah,
• 3:13
  I
• 3:13
  want
• 3:13
  to
• 3:13
  use
• 3:13
  ChatGPT
• 3:14
  to
• 3:14
  search
• 3:15
  for
• 3:15
  products,
• 3:15
  but
• 3:15
  then
• 3:15
  I
• 3:16
  want
• 3:16
  it
• 3:16
  to
• 3:16
  land
• 3:16
  me
• 3:16
  on
• 3:16
  the
• 3:17
  Walmart
• 3:17
  site
• 3:17
  because
• 3:17
  that's
• 3:17
  where
• 3:18
  I'm
• 3:18
  going
• 3:18
  to
• 3:18
  have
• 3:18
  confidence
• 3:18
  and,
• 3:19
  you
• 3:19
  know,
• 3:19
  I'll
• 3:19
  just
• 3:19
  check
• 3:19
  out
• 3:20
  through
• 3:20
  them.
• 3:21
  The
• 3:21
  second
• 3:22
  thing
• 3:22
  it
• 3:22
  tells
• 3:22
  me,
• 3:22
  though,
• 3:22
  is
• 3:23
  I
• 3:23
  still
• 3:23
  have
• 3:23
  a
• 3:23
  lot
• 3:24
  of
• 3:24
  questions,
• 3:24
  as
• 3:24
  I
• 3:25
  did
• 3:25
  when
• 3:25
  Target
• 3:25
  did
• 3:26
  the
• 3:26
  same
• 3:26
  thing
• 3:26
  back
• 3:26
  in
• 3:27
  the
• 3:27
  holidays
• 3:27
  of
• 3:27
  putting
• 3:28
  the,
• 3:28
  if
• 3:28
  putting
• 3:29
  the
• 3:29
  app
• 3:29
  inside
• 3:29
  ChatGPT
• 3:31
  is
• 3:31
  the
• 3:31
  right
• 3:31
  move
• 3:32
  because,
• 3:32
  Jenna,
• 3:32
  like
• 3:32
  you
• 3:32
  said,
• 3:32
  it's
• 3:33
  disjointed.
• 3:34
  If
• 3:34
  I
• 3:34
  want
• 3:34
  to
• 3:34
  ask
• 3:35
  the
• 3:35
  LLM
• 3:35
  to
• 3:35
  take
• 3:35
  me
• 3:36
  to
• 3:36
  Walmart,
• 3:36
  can
• 3:36
  I
• 3:37
  just
• 3:37
  as
• 3:37
  easily
• 3:37
  open
• 3:37
  the
• 3:38
  Walmart
• 3:38
  app
• 3:39
  on
• 3:39
  my
• 3:39
  phone
• 3:39
  and
• 3:39
  use
• 3:40
  Sparking
• 3:40
  within
• 3:41
  it?
• 3:41
  So
• 3:41
  I
• 3:41
  don't
• 3:41
  really
• 3:42
  get
• 3:42
  the
• 3:43
  added
• 3:43
  value
• 3:44
  and
• 3:45
  that
• 3:45
  would
• 3:45
  probably
• 3:45
  just
• 3:46
  convert
• 3:46
  higher
• 3:46
  because
• 3:47
  I'm
• 3:47
  already
• 3:47
  intending
• 3:47
  to
• 3:47
  go
• 3:48
  to
• 3:48
  that
• 3:48
  Walmart
• 3:48
  app
• 3:48
  to
• 3:49
  begin
• 3:49
  with,
• 3:49
  so.
• 3:50
  So
• 3:50
  I
• 3:50
  don't
• 3:50
  really
• 3:51
  get
• 3:51
  that
• 3:51
  unless
• 3:52
  it,
• 3:52
  you
• 3:52
  know,
• 3:53
  unless
• 3:53
  it
• 3:53
  can
• 3:53
  like
• 3:53
  filter
• 3:54
  everything
• 3:54
  out
• 3:54
  for
• 3:54
  me
• 3:55
  against
• 3:55
  Walmart
• 3:55
  and
• 3:56
  everyone
• 3:56
  else.
• 3:56
  If
• 3:57
  I'm
• 3:57
  having
• 3:57
  to
• 3:57
  contain
• 3:57
  myself
• 3:58
  in
• 3:58
  the
• 3:58
  Walmart
• 3:59
  experience,
• 4:00
  that
• 4:00
  doesn't
• 4:00
  seem
• 4:00
  like
• 4:01
  it
• 4:01
  provides
• 4:01
  any
• 4:01
  utility
• 4:02
  to
• 4:02
  me,
• 4:02
  again,
• 4:03
  you
• 4:03
  know,
• 4:03
  provided
• 4:04
  what
• 4:04
  the
• 4:04
  LLMs
• 4:05
  are
• 4:05
  supposed
• 4:05
  to
• 4:06
  do.
• 4:06
  So
• 4:06
  I
• 4:06
  don't.
• 4:07
  The
• 4:07
  problem
• 4:07
  I
• 4:07
  have
• 4:08
  with
• 4:08
  this
• 4:09
  is
• 4:09
  I
• 4:09
  don't
• 4:09
  get
• 4:09
  what
• 4:10
  the
• 4:10
  incentive
• 4:11
  is
• 4:11
  other
• 4:11
  than
• 4:12
  just
• 4:12
  dipping
• 4:12
  your
• 4:13
  toes
• 4:13
  in
• 4:13
  the
• 4:13
  water.
• 4:13
  And
• 4:14
  I
• 4:14
  don't
• 4:14
  really
• 4:14
  see
• 4:14
  the
• 4:14
  value
• 4:15
  of
• 4:15
  the
• 4:16
  experimentation
• 4:16
  to
• 4:17
  dip
• 4:17
  your
• 4:17
  toes
• 4:17
  in
• 4:17
  the
• 4:18
  water.
• 4:18
  And
• 4:18
  so
• 4:18
  I
• 4:18
  would
• 4:18
  just,
• 4:19
  I
• 4:19
  would
• 4:19
  instead
• 4:20
  just
• 4:20
  probably
• 4:20
  focus
• 4:20
  on
• 4:21
  getting
• 4:21
  ready
• 4:21
  for
• 4:22
  the
• 4:22
  ACP
• 4:23
  and
• 4:23
  its
• 4:24
  improvements
• 4:24
  that
• 4:24
  happen
• 4:25
  once
• 4:25
  that
• 4:25
  comes
• 4:25
  about.
• 4:26
  But
• 4:27
  I
• 4:27
  don't
• 4:27
  know.
• 4:27
  Ella.
• 4:28
  Bring
• 4:28
  you
• 4:29
  back
• 4:29
  in
• 4:29
  here,
• 4:29
  Jenna.
• 4:29
  I'M
• 4:29
  curious,
• 4:30
  like,
• 4:30
  how,
• 4:30
  how
• 4:31
  do
• 4:31
  you
• 4:31
  guys.
• 4:31
  How
• 4:31
  are
• 4:32
  you
• 4:32
  actually
• 4:32
  using
• 4:32
  ChatGPT
• 4:33
  to
• 4:33
  shop?
• 4:34
  Ella?
• 4:34
  Yeah,
• 4:35
  well,
• 4:35
  a
• 4:36
  couple
• 4:36
  things
• 4:36
  here.
• 4:36
  I
• 4:36
  feel
• 4:36
  like
• 4:37
  I
• 4:37
  keep
• 4:37
  hearing
• 4:37
  retailers
• 4:38
  implementing
• 4:39
  their
• 4:40
  sites
• 4:40
  going
• 4:40
  directly
• 4:41
  into
• 4:41
  ChatGPT,
• 4:41
  but
• 4:42
  I
• 4:42
  personally
• 4:42
  have
• 4:42
  still
• 4:42
  yet
• 4:43
  to
• 4:43
  see
• 4:43
  it.
• 4:43
  First
• 4:43
  of
• 4:44
  all,
• 4:44
  like,
• 4:44
  I
• 4:44
  don't
• 4:44
  know
• 4:44
  where.
• 4:45
  Hard
• 4:45
  to
• 4:45
  find.
• 4:45
  Hard
• 4:46
  to
• 4:46
  find.
• 4:46
  I
• 4:46
  know
• 4:46
  Target,
• 4:47
  when
• 4:47
  that
• 4:47
  was
• 4:47
  a
• 4:47
  big
• 4:48
  headline,
• 4:48
  I
• 4:48
  could
• 4:48
  not
• 4:48
  find
• 4:49
  it
• 4:49
  to
• 4:49
  save
• 4:49
  my
• 4:49
  life.
• 4:50
  And
• 4:51
  I
• 4:51
  feel
• 4:51
  like
• 4:51
  going
• 4:51
  back
• 4:51
  to
• 4:52
  Shop
• 4:52
  Talk.
• 4:52
  Chris.
• 4:53
  There
• 4:53
  was
• 4:53
  a
• 4:53
  lot
• 4:53
  of
• 4:53
  talk
• 4:53
  about
• 4:54
  invisible
• 4:54
  AI
• 4:55
  and
• 4:55
  how
• 4:56
  the
• 4:56
  best
• 4:56
  rollout
• 4:57
  might
• 4:57
  just
• 4:57
  be
• 4:57
  making
• 4:57
  the
• 4:57
  user
• 4:58
  experience
• 4:58
  within
• 4:58
  your
• 4:59
  own
• 4:59
  site
• 5:00
  better
• 5:01
  because
• 5:01
  that's
• 5:01
  what
• 5:01
  people
• 5:02
  want.
• 5:02
  I
• 5:02
  mean,
• 5:02
  I
• 5:02
  agree,
• 5:03
  Jenna.
• 5:03
  We're
• 5:03
  using
• 5:04
  Chat
• 5:04
  GBT
• 5:05
  for
• 5:05
  discovery
• 5:06
  and
• 5:06
  inspiration
• 5:07
  and
• 5:07
  trying
• 5:07
  to
• 5:07
  find,
• 5:08
  oh,
• 5:08
  I
• 5:08
  can
• 5:08
  compare
• 5:09
  this
• 5:09
  to
• 5:09
  this,
• 5:09
  and
• 5:09
  why
• 5:09
  would
• 5:10
  I
• 5:10
  buy
• 5:10
  this?
• 5:11
  And
• 5:11
  then
• 5:11
  ultimately
• 5:12
  going
• 5:12
  back
• 5:12
  to
• 5:12
  the
• 5:12
  site
• 5:12
  and
• 5:13
  making
• 5:13
  that
• 5:13
  final
• 5:13
  decision.
• 5:14
  So
• 5:14
  I
• 5:15
  completely
• 5:15
  agree
• 5:15
  with
• 5:16
  both
• 5:16
  of
• 5:16
  you.
• 5:17
  Yeah.
• 5:17
  And
• 5:17
  that's
• 5:17
  what
• 5:17
  I've
• 5:18
  always
• 5:18
  said
• 5:18
  on
• 5:18
  the
• 5:18
  show.
• 5:18
  I've
• 5:18
  always
• 5:19
  said,
• 5:19
  like,
• 5:19
  I
• 5:19
  would
• 5:19
  be
• 5:19
  focusing
• 5:20
  on
• 5:20
  bolstering
• 5:21
  natural
• 5:22
  language
• 5:22
  church
• 5:22
  on
• 5:23
  my
• 5:23
  own
• 5:23
  site
• 5:23
  before
• 5:24
  anything
• 5:24
  for
• 5:25
  that
• 5:25
  reason.
• 5:25
  I
• 5:25
  think
• 5:26
  that's
• 5:26
  right,
• 5:26
  Ella.
• 5:27
  I
• 5:27
  think
• 5:27
  we're
• 5:27
  getting
• 5:27
  to
• 5:27
  the
• 5:28
  answers
• 5:28
  here,
• 5:28
  you
• 5:28
  know,
• 5:29
  over
• 5:29
  the,
• 5:29
  over
• 5:29
  the
• 5:29
  past
• 5:30
  few
• 5:30
  months.
• 5:30
  Jenna,
• 5:31
  any
• 5:31
  final
• 5:31
  thoughts
• 5:32
  here
• 5:32
  before
• 5:32
  we
• 5:32
  go
• 5:32
  to
• 5:32
  the
• 5:33
  lightning
• 5:33
  round?
• 5:33
  Yeah,
• 5:34
  I
• 5:34
  mean,
• 5:34
  you
• 5:35
  mentioned,
• 5:35
  like,
• 5:35
  what's
• 5:35
  the
• 5:35
  point
• 5:36
  of
• 5:36
  it?
• 5:36
  I
• 5:36
  guess
• 5:36
  I
• 5:37
  could
• 5:37
  say
• 5:37
  there's,
• 5:37
  there's
• 5:37
  maybe
• 5:38
  something
• 5:38
  to
• 5:38
  early
• 5:38
  adoption
• 5:39
  for
• 5:40
  a
• 5:40
  company
• 5:40
  like
• 5:40
  Walmart.
• 5:41
  Sure.
• 5:42
  And
• 5:42
  testing
• 5:42
  the
• 5:43
  waters
• 5:43
  a
• 5:43
  little
• 5:43
  bit.
• 5:44
  But
• 5:45
  again,
• 5:45
  I
• 5:45
  think
• 5:45
  my
• 5:46
  bottom
• 5:46
  line
• 5:46
  is,
• 5:46
  is
• 5:46
  I
• 5:47
  trust
• 5:47
  the
• 5:47
  website
• 5:48
  and
• 5:48
  I
• 5:48
  don't
• 5:48
  know
• 5:48
  that
• 5:48
  I
• 5:49
  need
• 5:49
  it
• 5:49
  to
• 5:49
  be
• 5:49
  completely
• 5:50
  integrated
• 5:50
  that
• 5:50
  way.