What's Stopping Patients From Embracing Virtual Care? (with Jon O'Toole)
“Utilization is key for virtual urgent care. Let us be your first line of defense, rather than like, ‘oh, I do have a telemedicine on the back of my insurance card, I’m not sure what it does.’” - Jon O’Toole
Especially in the last few years (for obvious reasons), telehealth and virtual care have proved that they’re here to stay. But how do we best determine when a patient should use virtual or in-person care, and how do we actually get them to utilize it?
Jon O’Toole, from Recuro Health, joined me this week to share his take.
The benefits of virtual care are pretty clear: quicker access to…
The skinny
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