Latest / Keys To The Shop : Equipping Coffee Shop Leaders
Resentment in the Cafe
If we work with people long enough, we are going to face frustrations and challenges. Too often these normal relational issues go unresolved and solidify into something called resentment.
Today on Shift break we will be talking about how boss and barista alike can fall into this trap and what to do to avoid the toxicity that results by leaving it unaddressed.
Related episodes:
Don't Forget Relationships
Avoiding Toxic Loyalty
Proactivity in the Owner - Manager Relationship
Understanding and Bitterness
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