3218: Freshworks CEO Shares Why Speed and ROI Matter in AI Adoption
How do you turn AI investment into measurable outcomes, not just inflated expectations? In this episode, I'm joined by Dennis Woodside, CEO of Freshworks, to unpack how mid-sized businesses can move fast with AI, show results quickly, and stay competitive without enterprise-level complexity or pricing. Dennis shares how Freshworks is helping companies achieve real productivity gains and customer support improvements through accessible, enterprise-grade AI tools. With solutions that boost agent performance, reduce repetitive tickets, and deliver useful insights to managers, Freshworks is…
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