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NJBankers Podcast #6, Part 1: Onboarding - The Client's First 90 Days
NJBankers Podcast #6, Part 1: Onboarding - The Client's First 90 Days. This podcast was recorded Thursday, May 3, 2007 (126 mb stereo MP3 file, 1:31:54)
Few initiatives are as important to financial institutions as managing first-year customer retention, but few banks have strategies to effectively address it. A continuing, integrated "onboarding" solution can build long-term relationships by engaging new account customers and growing them into loyal, profitable relationships. In part 1 of this two-part podcast, we'll hear from Chris Braccia, director of product marketing in the Retail…
The skinny
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