Latest / Beyond Sovereignty / #026 - Create a Multi 7-Figure Business with Feminine Power! 💖✨
Transcript
- 0:00If you want to 10x your business and have time freedom, incentivise your
- 0:03team. You want to have your team that enrolled where they literally do not
- 0:06want to miss out on their incentives. They are so good. I'm talking
- 0:09about never assume that people know what the f*** you're thinking.
- 0:13It does make an ass out of you. I don't care how intuitive you think you
- 0:16are. You owe it to your staff to actually ask them
- 0:20questions and to make sure that they understand where
- 0:23you're coming from. Female entrepreneurs, they become the biggest
- 0:26bottleneck in their business and this is what leads to your burnout. So
- 0:30it's really important that we are able to Welcome
- 0:35Wisdom Keepers, Soul Tribe and New Earth Leaders to Soul Temple,
- 0:39your haven for growth and self-discovery. I
- 0:42am Blythe Langford and I'm going to be your guide to helping you find
- 0:45yourself and your true purpose. Together,
- 0:49let's shift from feeling stuck and misaligned to
- 0:53living a life of purpose and pleasure and
- 0:56prosperity. Today we are talking about really practical
- 1:00steps to get your six-figure business to seven figures
- 1:04or your seven-figure businesses to multiple seven and eight-figure
- 1:07businesses. I am super passionate about creating the
- 1:11most simplest, flowing, feminine way to
- 1:14take your business from wherever it is now to wherever you
- 1:18want to be. with ease and grace and flow. Just to give
- 1:21you a little bit of a backstory, I worked for a billion dollar brand, purchased
- 1:25three of their businesses, their top salons in
- 1:28Sydney that were in six figures of high debt.
- 1:32I turned them into seven plus figure businesses.
- 1:36The first one became profitable within a few months. The
- 1:40debt was completely paid off within one year. I was able to turn the second one
- 1:44into debt, into profit within three
- 1:47months. And then the third one was actually our flagship
- 1:51store that had been there for 20 years, 20 plus
- 1:55years, and it had never been profitable, ever.
- 2:00And they had got the best of the best in our industry in
- 2:03there to transform this business so it could be profitable. And
- 2:06nobody had succeeded. And even the heads of the company thought
- 2:10that I wouldn't be able to do it as well. With
- 2:13my approach, this soft, beautiful, gentle, fierce feminine that
- 2:17is inclusive and is all about my team, I
- 2:21was able to take the team members that were the lowest producing in
- 2:25our company to the highest producing within a
- 2:28few weeks. So they were able to, for X
- 2:33their wages each and every week. That is
- 2:37not only life changing, but to that person, but
- 2:40also to their family and their loved ones because their whole
- 2:44paradigm shifts. So my style of
- 2:48leadership and my style of taking a business from wherever
- 2:51it is to what you want it to be, is a very feminine-based leadership
- 2:55way that is extremely inclusive of all, that is nurturing
- 2:59not only to the individual, you, the business owner, or the leader,
- 3:03because your foundations of safety, security, and
- 3:07freedom need to be met as well as the team, so
- 3:10that you can all nurture and grow and be nourished together
- 3:14in this growth and transformational space. Because the most
- 3:17important thing is that, number one, it goes from
- 3:21you to them. I'm going to explain all of this, but what I
- 3:24see the biggest challenge for female entrepreneurs is that
- 3:27they become the biggest bottleneck in their business. And
- 3:37Yes, babe, you are. And you are the bottleneck controlling everything
- 3:41and holding everything up. You're the one preventing your team
- 3:45from taking over things that you don't even like to do. Actions
- 3:48and tasks that you actually hate doing, but you're so good
- 3:52at them that nobody else can do it as good as you. But what if
- 3:55they were to teach you and they were to be better than you? And so it's allowing
- 3:59yourself to come back into divine femininity rather than this juvenile feminine
- 4:07see that toxic or that juvenile masculine and feminine
- 4:11energy that's playing out unconsciously in your mind? Well,
- 4:15that's what I love helping people with because once we can come
- 4:18back into our divine femininity and our divine masculine energy,
- 4:22then of course we want our younger people
- 4:26or our team to be able to, we see
- 4:29them like our not our children, but we see them like, you know, the beautiful expression
- 4:32of us. If our leadership is that magnetic and fantastic and
- 4:36we're able to pass on our wisdom to our team,
- 4:40then of course they're going to be better than us. And that's what we want. We
- 4:43in a business want to make ourselves obsolete. And
- 4:47I know that can be really challenging when we have complete control over
- 4:50our business. But this is something for you to become aware
- 4:54of because if you don't want to alleviate some
- 4:57of that control to your team, then you're always
- 5:01going to be the bottleneck in your business. And this is
- 5:04what leads to your burnout. This is what has you
- 5:07feeling misaligned and out of balance and
- 5:11out of integrity and triggered when your team do things that are
- 5:14wrong or better than you or any of these things. It's just this unbalanced energy
- 5:18that is this juvenile part of yourself that is
- 5:21unhealed, that is unworthy, that is jealous, that
- 5:24is triggered. So it's really important that
- 5:29we are able to work through and grow through these traits
- 5:32that are coming up within us because if we do not, we will continue to
- 5:36be the bottleneck in our business and we will also continue to feel
- 5:40like shit when these traits come up rather than ever growing and
- 5:43evolving through them. So that's
- 5:47why I believe this divine embodied feminine leadership
- 5:51really involves empowering your team. I've talked about
- 5:55it before because I honestly believe that you
- 6:01taking on all the responsibility all the time is
- 6:05so disempowering to your team. Your team are
- 6:10literally working in your business and they're working for you and
- 6:13how can you then shift your mentality from
- 6:17being all about your clients to allowing your team to
- 6:21be all about your clients and then your team actually
- 6:24become like your clients. You get to put that much energy, support
- 6:28into your team so that they can get the aspects and the elements of
- 6:32you that are necessary so that they can become little like
- 6:35yous, right? Little mini yous so that then they can go
- 6:39and be amazing leaders, so that they can go and close all your
- 6:42sales, so that they can go and do the amazing marketing. Then when
- 6:45a new team member comes in, they can also step up
- 6:49and educate those team members. Doesn't that sound refreshing? You
- 6:52don't have to do everything, babe. You just don't. I
- 6:55know that's scary, but it's also fucking awesome because
- 7:00don't you want to have more holidays where your staff members don't call you
- 7:03on holidays and they actually, when you show up at work, they're like, oh my gosh,
- 7:06I love you so much. Thank you so much for being here, but how long are you going to be here because you actually take me
- 7:09away from my work and I love you so much, but I actually want to make loads
- 7:13of money for you today and you're inhibiting my growth. Babe,
- 7:17it's confronting and it's the best. Let me tell you,
- 7:20it is so nice. So, which brings me to my next
- 7:24point, which is number two, delegation. Now,
- 7:28a lot of people think they're great delegators, right? But
- 7:32there is a full-blown art to delegation and
- 7:35I think that this is one of my key strengths is
- 7:39the art of delegation. This is what I teach all of
- 7:42my feminine leaders to, and the men as well.
- 7:46I've had a lot of male clients, but allowing
- 7:50my women to be able to step into their mature feminine and
- 7:53be able to delegate to a team member completely shifts
- 7:58the paradigm of leadership. It means that you can effectively
- 8:08Because we're so caught up on these day-to-day operations, yet
- 8:13they're also the things that fucking drive us mad that we don't want to
- 8:16do. So when we're focusing on scaling strategically and
- 8:20doing so in a feminine creativity, creative way
- 8:24with intuition, delegation, delegation, delegation,
- 8:27delegation, this allows us to figure out who we are
- 8:31also outside of our business. Now what I mean by
- 8:34that is this delegation, when we're allowing
- 8:39ourselves the opportunity to delegate to our team
- 8:42members and then holding them accountable, training them, teaching them
- 8:45through what they're learning and growing through, allowing them to
- 8:49make stakes, allowing them to come into their
- 8:52own creative flow with it, allowing them to trust you that you're not going to be a freaking
- 8:56asshole every time they make a mistake. Instead, you
- 9:00know, if they weren't making mistakes, they weren't growing. And in
- 9:03order for them to make mistakes and for you to be able to hold them in that and be like, love,
- 9:06you tried so well, that's amazing, thank you so much for going, taking
- 9:10that risk, that takes a lot of courage. And what
- 9:14do you think the outcome of that was? You know, like, and going through
- 9:17that with them. I used to, like, let my staff make
- 9:20so many mistakes and it was beautiful because they'd be like, oh my gosh, I fucked up.
- 9:24I'm like, yeah, babe. It's not a fuck up. It's a learning. It's amazing. What
- 9:28do you think is the next best outcome or path of
- 9:31action that we could potentially make? And they would come up with it themselves. They
- 9:35would be intuitive. They would be innovative. And the business would thrive.
- 9:38And the clients were so much happier because there wasn't this stagnant energy
- 9:42within the team. They were so motivated and innovative that
- 9:46it blew my mind that they ended up coming up with better things than I
- 9:50could come up with after 20 years of being in the business. It was amazing.
- 9:54And this means when you delegate, it
- 9:58gives you time. It
- 10:01gives you time freedom. Yummiest
- 10:05words ever, right? Because every business owner is like,
- 10:08I got into business because I thought I'd be able to have time freedom. And
- 10:11all of a sudden, you got no time. That's because
- 10:15your delegation isn't working. When you're able
- 10:18to delegate, it allows you to step away from your business so
- 10:22that your creativity can be put not only in your business, but elsewhere.
- 10:26Because so many business owners are codependent with
- 10:30their business. Their business is them. They are nothing outside
- 10:34of their business. And that's why I've said this in multiple episodes, is
- 10:37that when entrepreneurs step outside of their business or when they retire, So
- 10:41many of them get sick. They have no idea who they are in the world.
- 10:45They have no idea what turns them on besides business. And
- 10:49that's awesome. I'm also one of those people that is turned on by business.
- 10:53And, oh my gosh, the world out here,
- 10:57everything besides your business, holy moly,
- 11:02there's a whole lot of bliss waiting for you that will nourish you
- 11:05on so many layers and levels that will nourish your soul
- 11:10beyond what having fuck
- 11:13tons of money in your bank account can. Yes,
- 11:19I love money. You love money because
- 11:27Because there is no these other spaces of bliss somewhere else where
- 11:30you get this bliss, love, nourishment, ah,
- 11:34fuck yes energy, you know? So if you can
- 11:46Divine union of amazingness and sensuality
- 11:51comes back into your life and you can stop being
- 11:55codependent with your business. And then
- 11:58again, of course, it empowers your team to step up. It
- 12:02gives them breathing room. It gives them growth. It gives you
- 12:05growth. It gives you bliss. They get to take risks. They're
- 12:08mentored by this amazing person that's creating all this creativity and this freedom in
- 12:11their life. And then they're actually inspired by you, right? Because
- 12:15you're going and doing all these amazing things in the world. Remember, half of your team work
- 12:18for you because they want your life. So if you're all
- 12:21just about your business, then that can become relentlessly boring
- 12:26for your team because they're like, yeah, it was great working for her
- 12:29at the start because I could see that she was all about money and now I'm making
- 12:32all this amazing money, but I also see that
- 12:36there's nothing else to her besides that, that her
- 12:39life is hollow and shallow. And
- 12:42I feel sorry for her. And I've been that person that I have
- 12:45felt very sorry for, that had amazing million dollar
- 12:49businesses, teams that were thriving. And
- 12:52yet I was in there relentlessly to
- 12:56make sure they didn't do anything wrong, to make sure that they stepped
- 12:59up, to make sure they weren't late, to make sure they stayed there till the end of the day. And
- 13:02I loved them so much. My team became my family.
- 13:07And then one day I realised they went home
- 13:11to their families and they had more days off
- 13:14than me. And whilst I had more money than
- 13:17them, they were so much freer than
- 13:21me. And
- 13:24that was a pivotal point in my life where
- 13:28I changed everything. And
- 13:31I allowed my team to step up so that I could also
- 13:34be in love with my life outside of my business, so
- 13:39that I could open up space to bring in a partner, to
- 13:43bring in divine love. And I obviously found
- 13:47that love within myself. And yeah, it changed my
- 13:50life forever. So I just would love for you to consider what
- 13:57you lose by being codependent with your business. I
- 14:02would love for you to consider what you lose by
- 14:05being codependent, obsessive and controlling with
- 14:09your business. It's really important
- 14:12to think about. I hope you are loving this episode, but I'm just
- 14:16giving a pause here because I want to tell you about a really
- 14:19amazing masterclass I have. It's totally free. We'll pop it in the show notes
- 14:22below. It goes through a really cool soul activation so
- 14:25that you can get to the depths of your purpose and also help
- 14:29you uncover why you're here on this planet, what you're really passionate
- 14:33about, go through how to create a blueprint, how you can actually
- 14:36action that into the world. So I highly recommend you looking out
- 14:39for this masterclass. It's called Missions for Millions, and it will allow
- 14:43you to go to greater depths within your soul, within your spirit, within your life, all
- 14:46of the things. It's yummy. So get on it, guys. Back to the episode. I hope
- 14:49you are loving it. Whilst we go into now, operations
- 14:54and systems and procedures. Which I personally believe is
- 14:58the most bridging of the masculine and feminine traits.
- 15:03Because this area can seem so masculine and so
- 15:06unsexy for so many women. So we just avoid it and put it off. And
- 15:09that's why we have so much chaos and so much disorder
- 15:19Like, why does it have to be so like, I'm going to sit down and write these
- 15:22manuals. which I also love doing, I'm a Capricorn and Virgo,
- 15:26but like, how can we do it in another way where it's so
- 15:30fun and creative? Think about it. Create
- 15:33videos, create an online library for
- 15:37new team members that when they come in, everything is set up on
- 15:40an online library. Every time you train a new staff member, you have
- 15:43to go through that process or somebody has to go through the process of
- 15:47training that person on the business, on
- 15:51the processes and procedures and how you like things
- 15:54done, the operations, all of it. And so somebody
- 15:58is going to be doing that regularly in your business. So why don't
- 16:02we use our creativity and our fun and our play to
- 16:06do it once in a video and then
- 16:10have that video be part of, yeah, a library, like
- 16:13I said, where people, new employees can literally just
- 16:16come in, they go through the videos and then they've got those training guides.
- 16:20And whenever you have an issue with anything, you can be like, refer to
- 16:23the video on procedures 5a that
- 16:26will give you that tool, blah, blah, blah. Or maybe it's like, okay,
- 16:30I need you to do some development within your client. how you speak with
- 16:33clients or our client satisfaction module. Go
- 16:37and watch the video on this every time you get pissed off when somebody hasn't done something
- 16:40that you want them to do. Create a video around that every time something
- 16:43pops up. So it doesn't need to be you sitting down and just doing this one thing at
- 16:47one moment in time. It can be something that you're always growing and evolving.
- 16:51When I had my businesses, my operations manual, I changed it regularly because
- 16:55I wanted my team to evolve and I wanted to evolve with my team and
- 16:58our business to evolve as well. So I would update things regularly. And
- 17:03it would really keep the team inspired as well. And I would also get a lot
- 17:06of their feedback on other training videos as well. And
- 17:09then also you can get the team to create videos so
- 17:13that they're invested. And when your team are invested and enrolled in
- 17:16your business like that. Mate, they consider it their own business and
- 17:19they actually never want to leave. And they're inspired to create
- 17:23more things for your brand, for you, and for your clients too. And
- 17:26it just means that your business becomes this well-oiled machine where
- 17:30everything just flows really well. And that is the
- 17:33best when your business does that. I used to love closing the
- 17:40I'd be like, okay, I'm going to close the door. Go to the beach or something. Just get the hell out of the business.
- 17:45This is the best day of my life. It was so good. So I would love
- 17:48that for you as well. We also want to make sure that we're creating structures that
- 17:52support time and wealth freedom for you as
- 17:56the leader, but then also as your team. So allowing you to operate your
- 18:00business in a way that serves you both financially and
- 18:03for your wellbeing, your health as well. I personally believe that
- 18:07once you implement these processes and procedures and you streamline
- 18:11your operations, you give yourself the gift of time back and
- 18:14then you can focus on being creative with them so your
- 18:17innovation and strategy becomes feminine
- 18:21and flowy rather than male-dominant enforce
- 18:27dictatorship, which we've been there, we've done it, it doesn't inspire
- 18:30anybody and it also makes us sick. So be
- 18:33fun and playful with it. I touched on this a little bit but I want to go back
- 18:37into it. So your focus would come from your clients to
- 18:40your team. Because what you want to do, like
- 18:44I said, is create little mini versions of yourself. Because
- 18:48when you do that, you will literally see
- 18:52that there's only one of you, right? You can only do
- 18:55so much. So let's say you're doing all of your sales and you want
- 18:58to have time off. But what if you had five
- 19:01team members doing that for you? Then that would
- 19:055X your sales. But what if they actually did it full-time and you
- 19:08only did it part-time previously? Then you could maybe
- 19:1210X your sales, right? And especially if you've got,
- 19:16like I said previously, the systems and the procedures set up for
- 19:19an organization rather than just a small business, and
- 19:23I'll talk into that in a minute, then everything can
- 19:26change. You're really fostering that respect within your team And
- 19:30then you can incentivise them amazingly as well because
- 19:34your team, when you sit down with them, they'll either want your energy, your time, I
- 19:37mean not as energy vampires, but they'll want more time with you
- 19:41and you can do that through, you know, dinners and outings and things like
- 19:44that. Or they'll want more money, they'll want more time off, they'll want
- 19:47more holidays, freedom. They're the kind of flavours of what staff
- 19:51actually want. or some of them want education as well. I mean,
- 19:55all of those things. And so as a divine feminine leader,
- 19:58then it's like, okay, cool. This is what my team members want. How can I
- 20:02create a incentive model
- 20:06where they are potentially commission based because they would never get their base rates. Like
- 20:10my team would never get their base wages because the incentives were
- 20:13too fucking good. You know, like they would do anything. They
- 20:16would literally spend their own money sometimes in the business if
- 20:19they hadn't hit a target so that they could hit their target for that week. So
- 20:23they would go and buy products or services themselves. I'm
- 20:26like, dude, you sure you want to do that? They're like, I'm not missing out on my commissions. Don't let me
- 20:30not do this. I am fucking doing this. I'm like, OK, you want to spend money in
- 20:33the business? That's fine. You know, you want to have your team that enrolled where
- 20:36they literally do not want to miss out on their incentives. They are so fucking
- 20:40good. So I'm talking overseas holidays. I'm talking education in
- 20:44other countries that turns them on so much. I'm talking about having different
- 20:48incentive structures for commission rates where there is always
- 20:52another level and layer for them to grow to. because they need to see the
- 20:56top, right? Because if you've just put like, this is your bonus if
- 20:59you get it and there's one, nine times out of ten they won't get it.
- 21:02They need to see multiple incentives of where they
- 21:05can grow so that they can see that there is no ceiling in
- 21:09your business. If you do that, we'll 10x your business. The
- 21:12third point that I really want to touch on is creating a mission statement,
- 21:16an ethos and an outcome. Every single
- 21:20team member needs to know where and why and
- 21:23how and what the core mission of the business is and your
- 21:27vision. So many business owners are
- 21:30like, yeah, my team know everything that I want. How?
- 21:34Have you written it down or have you told them once? Your team
- 21:37are like you, we forget shit. Especially like, you know, when they've been there a
- 21:41bit of time and all of these things happen, you can't expect them to remember one
- 21:44thing that you told them once in their interview. Like
- 21:48that's psychopathy. That's crazy. Do
- 21:52not expect anything from your
- 21:55team. like that. Like seriously, it
- 21:58is so important that they're able to see the vision and
- 22:02the mission and the ethos each and every day. Print
- 22:05it up in big letters, have it around your staff room, make sure that they have it
- 22:09around their office if they're working from home, give them like a little plaque so
- 22:12that they can put it on their wall, something. It is vitally important
- 22:15for everybody to remember why they're working. And for yourself as well,
- 22:19it's vitally important for you to remember what your vision is. The lives that
- 22:22you're changing, who you are helping, who you're supporting. What
- 22:26is the greatest outcome for all of humanity when your business is thriving?
- 22:29Because then it will allow you to be inspired. And when you're inspired, your team
- 22:33are inspired. And they will work 10 times
- 22:37harder. Never assume that people know what the fuck you're
- 22:40thinking. It does make an ass out of you. I don't care
- 22:43how intuitive you think you are. You owe it
- 22:47to your staff to actually ask them questions and
- 22:50to make sure that they understand where you're coming from. That
- 22:54they understand your ethos and that they will be motivated and
- 22:58self-motivated and want to show up and grow your business. Because
- 23:02if somebody's inspired by your vision, they will be like, I'm
- 23:06not going to bed tonight. And you don't want that, but it's like, I'm not going to
- 23:09bed tonight. I'm going to stay back late because, you know, I really want to hit this because then
- 23:12these people are going to be rewarded from that. And you'll probably find that
- 23:16a lot of your staff, their greatest values are safety, security,
- 23:20and they really give a shit about people. So allow them
- 23:24to get inside your head, to know your ethos so that they can
- 23:27grow your brand, your business, and they can support more of your clients.
- 23:31Allow them to assert themselves so that their version
- 23:35of client satisfaction will 10x as well.
- 23:38It's literally the magic source of a business is
- 23:41to have an ethos and mission statement so that people can contribute
- 23:45to your bigger picture. Now the next point I really want to touch on
- 23:49is openness. Makes me melt a
- 23:52little bit when I say it. Being open, encouraging
- 23:56openness. This will crack your team open.
- 24:00And also clients as well allow openness
- 24:04to be there and it's such a good growth measure
- 24:07for the individual as well, for you as the business owner or
- 24:11leader. When you encourage this openness, it
- 24:14allows your staff to start to become authentic and
- 24:18vulnerable and courageous with you. And fuck, when
- 24:22you've been a controlling business owner, it's a tough pill
- 24:26to swallow sometimes when people tell you the truth. You don't
- 24:29want to hear it. But guess what? You tell them the
- 24:32truth all the time. So it's time that we take back some of
- 24:36our own medicine. and actually allow, allow, allow
- 24:41openness to be part of our business. Because you want
- 24:44everybody to be open with you. Really, you do, because
- 24:48then that's when your business can grow. And that's when your team will actually
- 24:52start to crack open their mindset as well, because so
- 24:55many team members have a really closed mindset because they've
- 24:58been shut down in the past, right? And so they are, unfortunately,
- 25:03sorry to everybody that's listening to this, but they are still in that programmed slave
- 25:07mentality. And it's up to us as leaders to break them out of that so
- 25:10that they can come back to their natural organic state of being innovative, powerful,
- 25:14and resourceful, and resilient, and having amazing
- 25:18ideas. So your openness and
- 25:22your allowing their openness really encourages that. So
- 25:26ask the team to, and it takes time as well, ask them
- 25:29to be really honest with you and just say to them, look, you know, at times
- 25:32I'm going to be triggered by the things that you say. I'm growing through this as well, but
- 25:36let's do this together. Let's be open together. And it's not about,
- 25:40you know, them telling you something and then you being triggered and you being like, Well
- 25:43then, this da-da-da-da, and you're projecting that back. No, you get to
- 25:46be the mature one and you get to absorb the information that they tell you, think
- 25:50about it, and then create a great solution with that moving forward.
- 25:53Even better, what I did with my team once I'd started doing this for a long period of
- 25:57time, is I'd always say to my team, I want you to come and
- 26:00be open with me and tell me the issues that are there, and I
- 26:03also want you to tell me the solution. so that they would then
- 26:07go beyond just being in their juvenile or toxic masculine
- 26:10or femme as well, that they would then go into their mature
- 26:14masculine or femme energy and then they would figure out the solution and
- 26:18fuck the changes in my business. It was amazing. I
- 26:21no longer had a team of people that were dependent on
- 26:25me, but I had a team of problem solvers that
- 26:28were fucking intuitive, that no
- 26:32matter what showed up, they were able to deal with it. It was
- 26:36so cool. I literally made myself redundant. Or,
- 26:40sorry to my team, My team and I made
- 26:43me redundant so that they could be leaders. We all then
- 26:47from that growth got time and wealth freedom.
- 26:51And isn't this what it's all about? Time and wealth freedom. We all opened
- 26:54up businesses because we wanted more time freedom and we wanted more money. Well, what
- 26:57if you got that, but your team got that too? So,
- 27:01allowing this risk adversity is so beautiful. They
- 27:05can prevent fires in your business so that you don't have
- 27:08to put them out. The next point I want to touch on is KPIs. Now,
- 27:12this stands for Key Performance Indicators. Now,
- 27:15what these are, are a solution. Like, a lot of people are
- 27:18like, ugh, KPIs are so boring, so annoying. But if you think of
- 27:21them like a solution to a bottleneck.
- 27:25So that's what I used to do. I used to see within my business where there was
- 27:29issues or where people weren't doing things to standard and I created
- 27:33a key performance indicator around that. So for example, even
- 27:37in my salons it was Okay.
- 27:41People weren't caring enough. I didn't feel like there was enough care. Like
- 27:44this is when I was really spiritual, right? Still really spiritual, but you
- 27:47know, in the business. I was like, I just want them to have like deep care
- 27:51and nurturing for the clients, like take it to the next level. So
- 27:55I had a key performance indicator created called care factor. And my
- 27:58staff really wanted this care factor as well. They're like, yeah, we really want to care
- 28:01for these clients more. That's why we got into this industry. As a
- 28:04team, we were like, what's an indicator that we can create that
- 28:08will show us and prove to us that they really
- 28:12felt really cared for? So for us, it
- 28:15was when the client rebooked. They were like, fuck
- 28:19yes, I feel so cared for. Yes, I want to come back and see you. So it's like the
- 28:22rebookings then became care factor. So that was
- 28:26one of the bottlenecks that we really honed in on. And
- 28:29once we, as a team, created that as a KPI,
- 28:33Oh my gosh, their rebookings went from 20% to
- 28:3980%. And my guys that have been there for a long time, they would be on 90 to
- 28:4390, like sometimes 100% of rebookings. It's
- 28:47un-fucking-heard of, right? In hairdressing, it's un-fucking-heard of.
- 28:51But that was the trajectory. That was the growth that
- 28:54my team had. So can you imagine looking into your calendar of
- 28:58your teams and you know, in, 6 weeks, 9 weeks,
- 29:0212 weeks, 6 months, they're completely booked
- 29:06out. How much would that turn you on? Because you know you can create in
- 29:09your mind or you can literally just do a report on your computer of how
- 29:13much money is actually going to be coming into your business. And then you
- 29:16can actually see how fucking worthy
- 29:20your team are of being there. Not only worthy, but how much
- 29:23they are the ones that are growing your business. And then in your
- 29:26mind, you can go from shifting from all of your attention being
- 29:30on the clients to, wow, I can shift all of my attention to being
- 29:33on my staff so that they can nourish these clients because the clients
- 29:37actually fucking love them because they have got the best elements
- 29:41of you within them from the leadership that you've created. So
- 29:44that's why I want you to really look at all
- 29:47of these places within your business that fucking piss you off
- 29:51and create a beautiful KPI around it. And
- 29:55if you can, get your team involved in it. How,
- 29:59like, this is the area where I'm having issue. And never blame
- 30:02anybody. It's like, it's not about you guys. It's obviously a part of this business that I've
- 30:05overlooked. So I want to, with your help, really
- 30:09create an area where we can create a a
- 30:12KPI around it, where I can actually incentivise you to do
- 30:15an amazing job with it. So what can we do to work together
- 30:19where I can support you to be even better caretakers
- 30:22of our clients or better caretakers of our business? And when you have this
- 30:26different maternal, yummy, feminine approach, my
- 30:29gosh, watch your business. Like I
- 30:33said, it's my business growth went from like,
- 30:36you know, 20, 30% rebookings. It was probably 20%, let's be honest,
- 30:40to 80 to a hundred percent. That is
- 30:44such huge growth. So just what that can do to your bottom
- 30:47line. Oh my gosh, seriously. It creates so
- 30:51much freedom and financial ease. It's
- 30:55so good, it's such a turn on, it's sensual in every single way. So
- 30:59allow that to be another beautiful part
- 31:02of your business KPIs rather than being top-down masculine
- 31:06leadership. It gets to be that beautiful feminine leadership that you enroll your
- 31:10team in as well. Work smarter, don't work harder. Allow
- 31:13your femininity and your care in your leadership to shine
- 31:17through you so your team feel that. Because when they feel your
- 31:21energy, they feel alive too. And
- 31:25that's what everybody wants. Everybody wants to feel more
- 31:28alive, more loved, more nourished. And for any of
- 31:32you that would love to incorporate feminine leadership into your business,
- 31:35to have somebody that's worked for a billion dollar
- 31:39brand that's created multi-seven figure businesses, that's
- 31:43also helped other women step into the divine leadership and men
- 31:47as well, then let me know, reach out, book a call
- 31:50and let's create a strategy. And this isn't a sales call either.
- 31:54I only work with people that want to work with me. I only work with people where
- 31:57I feel a heart resonance because if I don't, then it's
- 32:00not aligned. So don't worry, I'm not going to sell you But I'm
- 32:04not into hard sales. I'm not about filling my containers to full capacity
- 32:07or anything like that. I'm actually just about collaboration and working with
- 32:11individuals that actually want to grow their capacity of
- 32:14self-worth that can flow into their business, that
- 32:18can flow into their team, and taking your business from a business,
- 32:22a small business, to an organization that has
- 32:26beautiful structures and functionality and organization and
- 32:30is supportive of their team, of their clients, and
- 32:33has a great vision, or maybe you want to create a great vision and
- 32:37ethos, or maybe you just want to really feel time free again and
- 32:40learn to love yourself as well as your business and not be a
- 32:43codependent. And if so, then maybe MySpace, the
- 32:47sacred women's business would be perfect for you. So, book a call.
- 32:51You can find the link in my bio. You can find it in the show notes below, depending
- 32:54on what platform you're listening on. Let's take you from six or seven
- 32:57figures to multi-seven figures or eight figures, depending
- 33:01on where you're at. If I'm not the one for you, then I can generally either help
- 33:05you with where you're at, create a little bit of a plan for you that you can action
- 33:08out yourself, or I can put you in touch with somebody else that might
- 33:11be a better fit to work together. Thank you for this beautiful episode.
- 33:15Thank you for stepping into your divinity and your femininity. and
- 33:19having your business nourish you and all of
- 33:22those beings around you. Much love, beautiful people. Thank you so much
- 33:25for joining me on Soul Temple. If this episode spoke to your soul,
- 33:28I would love your support with a five-star review on Apple Podcasts and
- 33:33Spotify. And don't forget, please subscribe on your favorite platform
- 33:36too. Don't let your journey end here. Connect with me and my like-minded community
- 33:40of beautiful souls at Blythe Blankford on all social platforms.
- 33:45I look forward to diving with you deeper on your journey.