Stakeholder Expectations, Deliver Value Faster
Most data teams do not have a tooling problem. They have a customer service problem.
Mo Villagran, Associate Director of Insights, Analytics, and Data at Cambrex, argues that stakeholder expectation management is the difference between being a trusted advisor and being an order taker.
"In a simple word, it's really just customer service."
In this episode, Mo breaks down how to manage stakeholder expectations, define expected delivery value, and keep projects aligned to real business outcomes instead of chasing rebranded tools. She shares why simple solutions often win, how to show progress…
The skinny
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