Why Your Team Keeps Getting It Wrong

Leaders Leading Leaders · Aug 6, 2026 · 15m

You explained it. They nodded. And two weeks later, it's wrong.That's not a people problem — it's a missing step. In this episode I break down The Echo Check: a 3-step, 90-second move that closes the gap between what you said and what your team actually heard.I also tell the story of the time I was the one who misheard — and what it cost.THE ECHO CHECK1. Land it — one sentence: the decision, the ownership, the deadline. Then stop talking.2. Echo it — kill "does that make sense?" Ask: "Just so I know I explained it right — what's your first move on this?"3. Log it — one written line. It ends…