Kate sounds off on docs symbiosis

The Not-Boring Tech Writer · Mar 5, 2026 · 25m · transcript

In this solo episode, I share my latest content updates progress and reflect on my takeaways from Bill Holland’s interview (S3:E30). I also share my attempts to reframe the idea of strategic documentation projects and maintenance as competing for time to the idea of them being in a deeply symbiotic relationship.

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I’ve been quietly adding documentation to our Support Knowledge Base for recent releases and to fix some display issues in our API endpoint documentation. I’m also achingly close to finishing the knowledge base change management toolkit I’ve been working on.

I reflect on my…