Latest / The Operator's Manual with Fexingo: Daily Decisions, Tactical Wins, and Business Execution
How One Hospital Cut Falls 42 Percent With One Slipper Change
This episode of The Operator's Manual with Fexingo looks at a specific operational change at Virginia Mason Medical Center in Seattle. In 2019, the hospital was seeing about 12 patient falls per month, many leading to fractures or longer stays. After a year of trying signage, bed alarms, and rounding protocols with minimal improvement, they replaced standard-issue hospital slippers with a $12 pair of non-slip, closed-toe grip socks. Within three months, falls dropped 42 percent. Lucas and Luna break down why the cheap fix worked, what the data said about floor friction and patient…
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