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Skill #31: Choosing the Right Knowledge Base Software for Your Organization
No matter your industry—tech, nonprofit, marketing—your organization likely needs a knowledge base software, a dedicated place to capture essential knowledge.
However, choosing the right knowledge base software can be challenging—and takes much more work then a quick Google search. You need to understand the core knowledge problems within your organization; compare softwares that, on the surface, may look a lot alike; and get buy in from key players who’d actually use the knowledge base.
That’s why in this episode, we have Kate Mueller on the podcast: Support Sorceress and—I kid you…
The skinny
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