Latest / The Fourcast / Should the UK ban social media for under-16s?
Transcript
- 0:00Hate, harm and disinformation is algorithmically prioritized
- 0:04through the attention economy because disinformation is often
- 0:09more attention grabbing than truth, and that is what we are
- 0:13trying to protect against. The more personalized an
- 0:16experience you create for an individual, the less that
- 0:19they're going to have these community moments.
- 0:21And with AI, that's going to be turbo boosted in our lifetimes
- 0:25more than we've seen it yet in the evolution of the social
- 0:27media ecosystem. So.
- 0:29I know as an academic you're not taking a side on this, but as a
- 0:31parent do you want a ban for your kids?
- 0:39Hello and welcome to the forecast.
- 0:40We're all very aware of the dangers of social media, from
- 0:43doom scrolling to cyber bullying, addictive algorithms
- 0:47to sexual predators. But should it be banned for
- 0:49under sixteens? That is what the government is
- 0:52now consulting on after Australia became the first
- 0:54country to introduce a ban last month.
- 0:57But will restricting young people's access to social media
- 1:00really bring back what campaigners yearn for?
- 1:02Carefree childhoods and youthful engagement in healthy pursuits?
- 1:06And did they ever exist in the 1st place?
- 1:08And won't tech savvy children just find ways round the
- 1:11restrictions anyway, given social media is so rooted in
- 1:14their everyday lives? Well, to discuss all this, I'm
- 1:16joined by Caitlin Regai, who's a professor of digital humanities
- 1:20and author of the best seller Smartphone Nation, and the
- 1:23digital journalist, author and TikTok influencer Sophia Smith.
- 1:26Gala, welcome to you both. Caitlin, I want to start with
- 1:30you just sending out the argument for and against banning
- 1:33smartphones for under sixteens. Yeah.
- 1:36So this is an issue that has really split the child advocacy
- 1:41space. And The thing is really all of
- 1:46these groups want the same thing for kids to be safer online, but
- 1:51they disagree on how we get there.
- 1:54So to one side of the argument, we have groups like Smartphone
- 1:57Free Childhood and the Children's Commissioner who say
- 2:02that advocacy around online safety has not been effective,
- 2:08that kids are not safe online, and that these technologies are
- 2:13getting increasingly more advanced and more harmful.
- 2:17So we only need to look to the Children's Commissioner's report
- 2:21from last summer that says that in one year, the percentage of
- 2:26children who stumble across pornography by mistake has risen
- 2:32from 38% to 59% in one year. So they say we tried.
- 2:40It is not safe and kids shouldn't be on those platforms.
- 2:44To the. Other side of the argument, you
- 2:47have groups like the Molly Rose Foundation, like the NSPCC, who
- 2:52say that a ban would effectively let social media companies and
- 2:58legislators off the hook from actively investing in of a mode
- 3:05of technology that is safe by design.
- 3:07And they say that what will happen is that will in turn put
- 3:11a greater onus on parents and educators to prepare kids for
- 3:15when that 16th birthday comes because it will be less.
- 3:19Safe. Well, Sophia, it's a, it's a
- 3:21finely balanced argument and every time I hear one side of
- 3:23the argument and then the other, I'm kind of convinced by both.
- 3:26But there is a lot of parental support for a ban.
- 3:29There's cross party support for a ban.
- 3:31What's wrong with a ban? I'm sympathetic towards the
- 3:35reasons behind it. We want to protect young people.
- 3:38I don't think shutting people, young people out of public life
- 3:41is the solution, which is an outcome, a likely outcome
- 3:45because this. Is public life.
- 3:47You know, we're growing up in a world that is smartphone and
- 3:50connected. It's on and offline.
- 3:52Our lives hold this natural duality now.
- 3:55And would you say I don't want my kids sort of going out to
- 3:58play anymore because it's dangerous?
- 3:59You know, we want young people to socialise in a Safeway in an
- 4:03age appropriate way because that's what's going to help them
- 4:06become well-rounded adults. If you see, people would say,
- 4:08well actually I'd rather my kids socialise in the real world
- 4:11rather than online. I would.
- 4:13I am very supportive of there being lots of opportunities and
- 4:17activities available for young people in the offline world.
- 4:20We know that lots and lots of Youth Services have seen funding
- 4:24disappear over the last few decades.
- 4:27So to argue that there is this sort of well supported offline
- 4:30world for young people, I think a lot of people in Youth
- 4:32Services would disagree with that.
- 4:34On the point of letting platforms and politicians off
- 4:37the hook, I completely support that.
- 4:40If you suddenly have social media platforms getting used to
- 4:43the fact that, oh, it's OK, under sixteens aren't on here
- 4:47anymore, we don't have to clean up our act.
- 4:49A lot of the problems, a lot of the deceptive design patterns
- 4:52that are on platforms aren't great for grown-ups either.
- 4:56It's not just under sixteens. So is it possible from an
- 5:00academic standpoint to sort of quantify the potential harms for
- 5:03children online compared to something like, you know,
- 5:06cigarettes, which obviously you wouldn't want to see a a young
- 5:09child smoking? Right.
- 5:10And so the cigarette comparison gets used often.
- 5:14Of course, it's less simplistic than a cigarette because we can
- 5:17all exist without cigarettes at the moment.
- 5:20Unless you're going to be very subversive, it's very hard to
- 5:24exist without the digital space. But we do not have the same
- 5:30regulations we have in the digital space as we have around
- 5:33other things we consume, for example, like the food we eat,
- 5:37the medication we take, the cars we drive.
- 5:39We have consumer protections around those things.
- 5:42We don't have those same consumer protections in large
- 5:46part because we're not actually the consumers here.
- 5:49We're the product, or rather our time and attention is the
- 5:52product. And So what child advocacy
- 5:56groups are saying is if you're not going to protect our kids in
- 5:58this space, if we're not going to have that kind of duty of
- 6:01care, we need to remove them from that space.
- 6:04You're both making the argument that this is a natural part of
- 6:09our world these days, so is there a danger if you do ban it,
- 6:13Ban smartphones and social media for under sixteens that there's
- 6:15a Cliff edge at 16. They're suddenly exposed to all
- 6:18this stuff that they haven't got used to navigating.
- 6:22Again, it's the fact that you're excluding young people from an
- 6:25area in which we know many have, many have used these platforms
- 6:31and tools as enormously powerful educational tools.
- 6:35So, so I'm, I'd be very worried about that being cut off for
- 6:41lots of young people. And something that I don't think
- 6:44people talk about very often are positive adolescences and
- 6:49childhoods with social media. When I look back on my own
- 6:54adolescent years, preteen years, I was very much the first social
- 6:58media native generation growing up, I think.
- 7:01And it looked very different to how it looks today.
- 7:03I remember messaging my mates on MSN Messenger.
- 7:06I can remember posting on Facebook walls, you know.
- 7:09Looking forward to 200 happy birthday messages on my Facebook
- 7:13walls that. All sounds very innocent
- 7:14compared to what we're looking at those.
- 7:15Things have changed, and I think there are two reasons behind why
- 7:20I had a largely positive experience growing up.
- 7:23It would have been that I had all of the support systems in
- 7:26the offline world that helped me be a happy and healthy young
- 7:29person online. I had systems of privilege
- 7:32around me. I had present parents with
- 7:36unconditional love, all of these things that protect a young
- 7:39person and give them good self esteem.
- 7:40I had that That helped me on and offline.
- 7:43Also, this was the era of the social graph.
- 7:46So primarily I was engaging on platforms with people who I knew
- 7:50in real life, who people who I wanted to be in community with
- 7:53in real life. And what's kind of happened is
- 7:56platforms like TikTok, like Instagram, it's TV again.
- 7:59We are watching content again. It's being served to us with a
- 8:04recommendation algorithm that's hyper powerful, showing things
- 8:08based on our viewing habits. We're not participating in the
- 8:12same way. And that's where I think as a
- 8:14user, we've lost a lot of control, right?
- 8:18And that's where it comes back to to regulating big tech, for
- 8:21example. So is that the third way here
- 8:23rather than the ban or not a ban, you just as the Molly
- 8:26Russell Foundation is advocating, you know, just make
- 8:29rein in big tech, make sure that they're taking control of
- 8:32harmful material that's out there.
- 8:35So lots of people in this space who contributed to the online
- 8:39Safety Act on I myself fed into parts of it, were disappointed
- 8:43with it. We, most of these groups would
- 8:47say it has not been effective. Now the debate is do you do you
- 8:51essentially say it hasn't worked out, it's not safe for kids here
- 8:55right now or that we should continue to work on it to make
- 9:00it safer? That's the debate here.
- 9:03Here's the the thing. Laws matter.
- 9:06Laws matter because they are a barometer of society.
- 9:11They allow us to to say what we think is acceptable and what is
- 9:16not acceptable. Even if not everyone follows
- 9:18those laws, they make a statement.
- 9:21At the same time, though, we want to continue to hold
- 9:25legislators and big tech accountable, and we want them to
- 9:29still continue to invest in robust policy, not just around
- 9:33social media, but around the Internet and around AI, because
- 9:38that is going to be the next issue that we deal with.
- 9:41And so we want them to continue to think about this as it is
- 9:46structured at the moment. It's actually not like TV.
- 9:48It's very different than TV, television.
- 9:52What we're doing right now has a code of conduct, and you are not
- 9:56allowed to just broadcast whatever you like, right?
- 10:01These companies are not classified as broadcasters.
- 10:04These companies are classified as glorified indexers.
- 10:07And and is. Is that what needs to change I
- 10:09mean? That means that they are not
- 10:11culpable for the content that they post.
- 10:14So bring Big Tech to heel, you know, legislate more
- 10:18effectively. Is that the answer?
- 10:20There needs to be an awful lot more transparency from these big
- 10:23platforms. But treat them as broadcasters.
- 10:27This has. Been the decision where they
- 10:29were, sort of it was decided that they were not publishers
- 10:33has been a decision that only seems to have really caused
- 10:37pretty extensive harm. We're not only seeing it in the
- 10:41in the social media debate, it's now becoming quite prominent in
- 10:43conversations around AI as well. That's right.
- 10:46And that's a very old, if we get this.
- 10:47So we're talking about American legislation primarily that that
- 10:50is section 2:30. That is a 30 year old bill.
- 10:54Keep in mind that the iPhone is is younger than 20 years old.
- 10:59That comes out in 2007. So a 30 year old bill
- 11:02essentially set up the idea that social media companies were not
- 11:06culpable for the content that was posted on their platforms.
- 11:10But there was an opportunity to change that in the online safety
- 11:12bill here. Yeah, and it's already.
- 11:14Been outrun. You see happening in the United
- 11:16States around that at this very moment.
- 11:20But they're winning the argument.
- 11:21Big Tech is outrunning the legislators.
- 11:23Yeah, that this is and this is where we are.
- 11:27If you have regulation that ultimately can't do its job in
- 11:32holding the powerful, even the overpowerful, accountable, then
- 11:37you have to ask, is regulation the answer?
- 11:40And every debate that seems to happen when it comes to social
- 11:44media comes down to that. But you know, the argument that
- 11:47people advocating for a ban have is that while we're arguing
- 11:50about this and we're arguing about whether the laws are are
- 11:52correct or not. And you know, the government's
- 11:54now consulting on this and it's a short consultation.
- 11:57They're consulting on whether on on what to do rather than
- 12:00whether to do it. But Even so, the risk, there's a
- 12:02risk in delay, isn't there? That's.
- 12:04Absolutely right. So as an academic, I think we
- 12:07should continue to push for safety by design.
- 12:09But as a mother, my kids are living this right now.
- 12:16Their childhood is happening now and it's not a safe space for
- 12:20them. And so you as a.
- 12:21Parent and it is incrementally less safe and I think the point
- 12:26made about the fact that the Internet 10 years ago was a very
- 12:31different space is is absolutely correct when we think about the
- 12:34heyday of social media when we talk about digital activism in
- 12:39citizen journalism in 2011 and in 2012 that was a very
- 12:44different technology that we were dealing with.
- 12:46So this town square, as proposed by Elon Musk only makes is only
- 12:53actual if everyone has an equal space on that square, and that
- 12:58is not the case. So I know as an academic you're
- 13:00not taking a side on this, but as a parent, do you want a ban
- 13:03for your kids? I will say this again, as an
- 13:06academic, I believe we should continue to fight for a better
- 13:11Internet. As a mom, I want my kids to be
- 13:14safe. And So what I think we need to
- 13:16do is think much more holistically about this, where
- 13:19we create a law that draws a line in the stand about where we
- 13:25stand as a society, whilst at the same time putting in some
- 13:30kind of implement a way of implementing, holding
- 13:35legislators accountable for continuing to work.
- 13:39So it's a problem with a band. Yeah.
- 13:41Because the problem with a Band-Aid solution is that people
- 13:46will think that the job is done and then there's going to be
- 13:48this huge onus on schools that have to prepare kids for this,
- 13:51on parents that have to prepare kids for this.
- 13:55I mean how easy would it be for kids to get round a ban anyway?
- 13:57What are we seeing in Australia? Oh, I mean, young people are
- 14:02really good at this. I myself was once someone under
- 14:06the age of 13 on platforms. I had to be 13 and over, right?
- 14:10So this was me. Young people will find a way to
- 14:14get around it. And thinking particularly about
- 14:18the the challenges that teachers face.
- 14:21I used to do a lot of work in the sex education and media
- 14:24literacy space and you always see teachers really desperate
- 14:28for better training and resources around online harms,
- 14:32educating and protecting young people around online harms.
- 14:35So we're we're not beginning all of this with a head start.
- 14:38We're really quite far behind in dealing with it as a as a
- 14:41problem and in order to fix it. You can't magic all of the
- 14:46funding right here right now. As you've been saying, children
- 14:50are in school right now. There are children who are on
- 14:52social media right now. How do you deal with it as and
- 14:53when? I certainly, I certainly what I
- 14:58do really believe in and is something that if a parent is
- 15:02watching and they can do today is if they feel like there is
- 15:05what I would describe as a digital gap between them and
- 15:09their children. So if they feel like they don't.
- 15:12Understand. Snapchat, yeah, might be using
- 15:15apps or tools that are just a total mystery to you.
- 15:18I think a really good investment with with an hour in the next
- 15:21week is you figuring out how these platforms work.
- 15:24Well, let's talk a little bit about parents because you said
- 15:26as a parent, you know, you wanted this third way that
- 15:28you've set out. Do you think that there is a
- 15:31sort of moral panic among parents that you know, akin to
- 15:35how people used to worry about their kids getting too much TV
- 15:38or something in the past? You will hear people call this
- 15:43moral panic and I understand where that comes from.
- 15:46I do kind of on a personal level believe there is a lot of moral
- 15:50panic around this, but it really does come from a good place like
- 15:53it. It comes from people very fairly
- 15:57worrying about the health and well-being of the young people
- 16:00in their lives and indeed any vulnerable people in their
- 16:03lives. Who you know.
- 16:06The evidence base for all of this things are still emerging.
- 16:10It's a lot of correlation doesn't mean causation.
- 16:13That comes up a lot in in in these early studies.
- 16:17And I think what we do already know is that if if you're
- 16:22someone who who is vulnerable, you're probably going to have
- 16:26more negative experiences with social media than someone who
- 16:28perhaps doesn't have those vulnerabilities.
- 16:30That's right. OK, so this causation debate
- 16:33that we don't fully know the causal evidence.
- 16:36This is essentially saying that we should wait until we know for
- 16:39sure, for sure, for sure that is causing harm before we pull
- 16:42something off the market, which is kind of different from
- 16:44everything else in our society. What my research and with my
- 16:49team points to is the way in which hate, harm, and
- 16:53disinformation is algorithmically prioritized
- 16:56through the attention economy or the algorithmic economy because
- 17:01it is more attention grabbing. Because disinformation is often
- 17:06more attention grabbing than truth.
- 17:08Like gossip? Yeah.
- 17:09And harm or things that hook into our insecurities often hold
- 17:13us there just a little bit longer.
- 17:15And it's that extra time, that extra attention that advertisers
- 17:19are paying for. And so when we talk about harm,
- 17:23and that harm will be different for every person, you might
- 17:25think about self harm. You might think about the fact
- 17:28that we were never meant to look at our faces as much as we do.
- 17:31You might think about the way it's changed sex and
- 17:33relationships. But whatever we mean by that
- 17:36individual form of harm, what we know is, is that these
- 17:41algorithms push us into more extreme versions of self, and
- 17:47that is what we are trying to protect against.
- 17:50And so this argument about a Cliff edge coming at at at 16
- 17:55may in fact be the case. And what some people will say is
- 17:58it's better for that to happen at 16, to give children a few
- 18:02more years to mature before they have to reach that point.
- 18:06What the thinking about the algorithm brings us back to the
- 18:09the third way of not banning or not banning, but curbing the the
- 18:13tech companies. I mean, what would work on that?
- 18:16Is it tougher age verification? Is it, you know, limiting
- 18:20addictive features? What in your view might work?
- 18:26It's really difficult because of the financial incentives that
- 18:29platforms have to kind of not listen to any of us.
- 18:32They're always going to make money.
- 18:35Well, it feels, certainly feels that way, doesn't it, that
- 18:36they're always going to make money out of effectively
- 18:38exploiting lots of their users with practices that are not
- 18:41transparent and are economically incentivized to promote harm.
- 18:46Disinformation. I my biggest prediction for the
- 18:50next few years is that we're going to see sort of increasing
- 18:55activism around this. We're going to see increasing
- 18:58attempts grassroots to build different tech.
- 19:02It hasn't worked so well with Blue Sky, has it?
- 19:05It hasn't. I mean, I am a video first
- 19:08journalist and obviously I'm not going to look at a text based
- 19:12platform and think that that is the solution to our problems in
- 19:152026. What I do think is that we're
- 19:18probably going to see a lot of many more grassroots attempts
- 19:23where people are going to try and build platforms themselves.
- 19:27Now, it's incredibly difficult to build a social media
- 19:29platform. That's why it's only the mega
- 19:31wealthy and the mega powerful who have done it.
- 19:34And it's monetizing that and how?
- 19:36You do that and I, I do wonder in the era of the, the great AI
- 19:41vibe code, whether now finally kind of the little people, the
- 19:45normal people and the people who really do want a better tech
- 19:49future are now finally in a position to think, you know
- 19:52what? We've given the platforms ample
- 19:54opportunity to clean up their act.
- 19:57If they're not going to do it, we're moving.
- 20:00What what might work in terms of curbing big tech as an
- 20:03alternative to to banning or not banning so.
- 20:06Just to be clear, I don't exclude banning from this third
- 20:10wave. I just want to make sure that we
- 20:12include more into that. So the problem often with
- 20:16banning is where do we set up the parameters?
- 20:18If you look at the initial ban that Australia proposed, it
- 20:21didn't include YouTube. Now YouTube is far and above the
- 20:26most used platform by kids. A new Pew Research study says
- 20:30that 89% of kids from the age of five are on YouTube algorithm.
- 20:36It's an algorithmically driven unregulated platform.
- 20:39That's very different than watching regulated children's
- 20:43programming. And so we need to decide, OK,
- 20:46what are the parameters? What do we mean by a ban?
- 20:50And then how are we going to support educators and parents
- 20:56around that? And at the same time, what can
- 20:59we put in place to hold legislators accountable, to
- 21:03continue to work on tech safety, to not think that the job is
- 21:08done because it will not be done.
- 21:10But at the moment, like it is not a safe space for kids.
- 21:14We have to acknowledge that. And how do we acknowledge that?
- 21:19How do we actually remove kids who are living right here, right
- 21:22now off of that while we continue to figure it out for
- 21:26kids in the future? And to that point, tech always
- 21:29move so much faster than regulation and legislation.
- 21:33So if you take for example, Substack, Substack is now trying
- 21:37to market itself as a social media platform.
- 21:39Now, when it first came onto the scene, we would have only
- 21:42associated it as being a newsletter platform.
- 21:45It's almost been used like X now, isn't?
- 21:48It yeah, so so all of a sudden some policy maker at some point
- 21:52has to decide, oh, that now fits the bill as a social media
- 21:55platform. And so many apps and services
- 22:00have a social element to the point that it it it basically
- 22:04becomes impossible to fully govern these parameters.
- 22:07Do you think this consultation on a on a ban feels very
- 22:10performative that, you know, reacting to maybe a moral panic,
- 22:14you know, talking about big tech always outpacing lawmakers, Are
- 22:18they sort of jumping on a bandwagon effectively?
- 22:21I think that's very likely. I also think the UK government
- 22:27could not have necessarily asked for a better experiment than
- 22:31what's happened in Australia because that can effectively be
- 22:34looked at as a pilot. So if.
- 22:37How's that pilot going? I mean, it's very early.
- 22:40We, we, it's, it's very hard to say at this stage.
- 22:43But what it does send is a message to where they stand as a
- 22:47society, which I think is really important.
- 22:49We also have to keep in mind what this does to adult mental
- 22:53health and well. Being I was about to say we've
- 22:54been talking about parents and parents supporting this ban.
- 22:57How are parents doing on their addictive addiction to social
- 23:00media? So we as adults are not immune
- 23:03to the this social media addiction.
- 23:05We are not immune to becoming polarized and moving deeper and
- 23:10deeper into our own echo chambers.
- 23:12And of course, yes, a lot of these platforms are being used
- 23:16in the household from a very early age.
- 23:18In fact, a lot of these kids have been shared on social media
- 23:22from their very earliest moments.
- 23:24We know from Barclays Bank that that 2/3 of identity theft in
- 23:30the future they predict will be carried out against children
- 23:35currently being shared by their parents.
- 23:37Because a birthday post, the street you grew up on, your
- 23:41family pet name are maybe the only things you need to commit
- 23:45bank fraud. So we need to attack the way
- 23:48that we are, you know, using it. As parents we talked about
- 23:51fobbing, that is phone snubbing phone usage in front of our
- 23:55children and what that's doing to their socialization and also
- 23:59ways in which we want to be modelling these behaviours.
- 24:02Yes, it's the best thing you can do as a parent actually to take
- 24:05action to put your phone away, particularly at meal times, so.
- 24:10So for first of all, we want to be, you know, creating
- 24:13boundaries. I love analog lifestyle, where
- 24:16you're becoming much more intentional about where you use
- 24:18tech and where you don't, becoming much more empowered in
- 24:21our usage, and also deciding that you want to game your
- 24:27algorithm, that you want to be in control of these processes.
- 24:30Using the algorithm it's great. Right.
- 24:32You know, yeah, yeah. And that you want to essentially
- 24:35be, you know, raising empowered, informed digital citizens.
- 24:41That's what I talk a lot about in Smartphone Nation.
- 24:43You know how we actually effectively do that.
- 24:46Is there a hypocrisy here that parents are wanting to ban this
- 24:48for their kids? They're doing a rubbish job at
- 24:51taking control of their own social media and phone usage.
- 24:54Thinking especially of putting pictures of your kids up Willy
- 24:58nilly onto social media, that is very bad digital hygiene.
- 25:03But how can we blame parents when they were possibly at
- 25:06school at a time where you would have never had a curriculum
- 25:10telling you these weren't good things to do?
- 25:12And millennial and Gen. X parents, we grew up being told
- 25:18that you share your success on social media.
- 25:20That is how you celebrate your success.
- 25:22And what is a better indicator of our success than our
- 25:25children? Of course.
- 25:27But the technology has changed a lot since we first started.
- 25:33As users. We have to acknowledge that it's
- 25:35much more sophisticated now. It is much more manipulative
- 25:39now. And so new rules, both on a
- 25:43personal level but also at a national level, need to come
- 25:47into effect. How do you reach parents?
- 25:50One of the ways to do it is through the media.
- 25:52It's through high quality, engaging storytelling where
- 25:55things like this can have awareness raised about it.
- 25:58So it's it, it's very difficult. It can feel like you can, you
- 26:02can lose adults once they turn 18 and they leave the education
- 26:05system and what opportunities do you have to, to talk about
- 26:08things like, hey, I know it feels nice to put this picture
- 26:12up. Here's why you may not want to
- 26:13do it, but there, there are ways to reach adults.
- 26:17We've. Talked about protecting children
- 26:20from what's going on online. What is an ideal childhood?
- 26:23Was it ever ideal in the pre social media days?
- 26:27So I think you're absolutely right that it's easy to look
- 26:30back nostalgically at childhood's past.
- 26:35What we what? We did have was a very different
- 26:37relationship to screens. You know the the screens that we
- 26:40I didn't. Have a telly, OK?
- 26:43You had a really different relationship to screen.
- 26:45Very different relationship to screen, but even if you did,
- 26:48that would have been a very different choice your parent was
- 26:51making because that would have been a regulated space.
- 26:54So one thing I like to talk about now is that if we, you
- 26:57know, this old fashioned guidance, screen time guidance
- 27:01that is limiting the dosage of screen consumption to one to two
- 27:04hours a day is, is quite outdated.
- 27:06Lots of experts agree it's outdated because that guidance
- 27:09was based on quantity, not on quality.
- 27:12And So what we try and do now is, where possible, move our
- 27:17screen consumption away from personalized usage, personalized
- 27:22siloed device usage into more collective usage.
- 27:26So I say bigger is better. Big screens in communal spaces
- 27:30generally better than little screens in isolation.
- 27:33But do you think parents have forgotten how risky the the real
- 27:36world was, you know, in, in years gone by and they're sort
- 27:39of seeing the harms of the online world in a completely
- 27:43different category when actually there are a lot of parallels.
- 27:47I'm not so sure about that. I think I think parents are
- 27:49right to be really worried about the algorithmic environment that
- 27:52has been created today. And I think a lot of them will
- 27:56feel worried and concerned partially because they don't
- 27:59necessarily know what the right that there is the right thing to
- 28:02do. I don't even think there is one
- 28:05prescriptive right way of doing things.
- 28:08I still think that parents are different, just as young people
- 28:11are different and young people are going to sort of respond to
- 28:13things in different ways. They're going to find themselves
- 28:15in different communities, different on and offline groups.
- 28:18So I don't even think it's always A1 size fits all
- 28:21solution. Is there actually a parallel
- 28:23with the sort of problems that society's got in the real world
- 28:27offline and what we seeing online?
- 28:29So the same sort of divisions, the same sort of fracturing of
- 28:32communities, really it's one and the same problem.
- 28:36I mean, I, I, I think the digital space has increased that
- 28:40fracturing. I mean, this, this kind of
- 28:43space, I, I think the space of collectivity and connectivity,
- 28:47the beautiful part of the Internet, you know, lest we
- 28:51forget, you know, before social media, it was very hard to have
- 28:56a platform to speak from before. You know, you could hope we
- 28:59would get invited on your show or you could write a letter to
- 29:03the editor of a newspaper. But for the most part, for most
- 29:06people, they did not have the same platforms to speak from
- 29:09before. The thing is, as this technology
- 29:12has become more sophisticated, the beautiful things that you
- 29:15would have experienced while you were growing up, this idea of
- 29:18collectivity and connectivity has moved more towards isolation
- 29:23and fragmentation. And so we have to acknowledge
- 29:26that it is a different social media that most young people are
- 29:30on now than the one that you may have experienced.
- 29:32The more personalized an experience you create for an
- 29:35individual, the less that they're going to have these
- 29:38community moments that you've just been describing.
- 29:40And with AI, that's going to be turbo boosted in our lifetimes
- 29:44more than we've seen it yet in the evolution of the social
- 29:47media ecosystem. So people increasingly are going
- 29:49to get more and more personalized experiences on
- 29:52their phone to the point it's already present today that
- 29:57someone you're obsessed with following online who who youth
- 30:00is on your feed everyday. And if you saw them in the
- 30:02street, you'd be really excited to the next person.
- 30:05They've never even heard of them.
- 30:07You know, it's shifted our concepts of fame.
- 30:09It's shifted concepts of news people are now getting it will
- 30:13feel like they're getting different news to each other.
- 30:16And and that's that's only the beginning of what is going to
- 30:19happen. And if we all get very, very
- 30:21personalized AI curated for you experiences, we are going to
- 30:29lose a lot of common threads that are connective tissue in
- 30:31this society. It's a.
- 30:32Bit of a chicken and egg though, isn't it?
- 30:33What came first, The sort of social media fracturing or the
- 30:36fracturing in the in the offline world?
- 30:40I, I think that when we moved from the social graph to the
- 30:45content graph, platforms recognised Tik Tok's emergence
- 30:50was part of this. It's why everything has become
- 30:51short form video. It's because they all looked at
- 30:53TikTok, how fast it had grown in downloads, how much money it was
- 30:56making and all the platforms thought, oh, I want a bit of
- 30:58that. And the reason that it worked so
- 31:01well is because because you were being shown things that you're
- 31:04interested in watching as opposed to the content of people
- 31:07that you followed, it trapped you in the experience for
- 31:10longer. If you are trapped in the
- 31:12experience for longer, more money can be made out of you
- 31:15because of ad revenue, so they profit more from this.
- 31:18Sophia brought up AI here. And I think that's really
- 31:21important that we do discuss this, that we can look at social
- 31:24media or perhaps the failures of social media regulation as a
- 31:29case study that we can apply to AI.
- 31:33And I think we should be really doing this.
- 31:37There have been tremendous failures.
- 31:40We have let young people down around social media, and we can
- 31:45now apply that learning to AI policy reform to be setting up
- 31:50guardrails around AI. You think that this is a problem
- 31:54like AI is going to be? Huge.
- 31:57When we think about the social, emotional, cognitive deskilling
- 32:01of young people as a result of AI.
- 32:03So I think we need to take this really, really seriously to
- 32:06basically set a precedent for how we want the future of
- 32:11technology regulation to look. Final thought, we're also
- 32:14starting to see higher adoption from young people when it comes
- 32:16to AI chat bots. So something I'm very nervous
- 32:19about is another digital gap emerging between young people
- 32:22and their parents. Not only is it Snapchat and
- 32:25TikTok that you don't get, it's it's an AI agent that your kids
- 32:28now using all the time. We need to narrow some of these
- 32:30digital gaps. Sophia Smith Gayla and Caitlin
- 32:33Reggae, thank you both very much for joining us.
- 32:36That is it for this episode of the podcast.
- 32:38Until next time, goodbye.