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272 | Speaking to Clients, Not Friends
Speaking to Clients, Not Friends
The Art of Consulting Podcast | Host: Andy Fry | Runtime: 17:34
Episode Summary
Somewhere along the way, a lot of business messages started sounding like texts to friends. In this solo episode, Andy Fry looks at the small, informal habits that quietly hurt your professional image. The biggest one is leaving the other person's name out. He starts with a LinkedIn message that opened with nothing but "Hey" and gets into why using someone's name builds affinity, how dropped greetings show an email thread is turning hostile, and why "uh-huh," "yeah," and "gonna"…
The skinny
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