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From Claims to Fairytales: How to Write for Different Audiences | Chantal Roberts | 597

How do you turn technical expertise into a story that captures

everyone's attention?

Today, host Bill Sherman sits down with Chantal Roberts, an insurance expert and professor at The Borough of Manhattan Community College in New York., to discuss her unique journey as an author of two distinct books. One caters to insurance professionals, and the other takes a creative approach to educate the general public.

Chantal's first book, The Art of Adjusting, targets mid-career

insurance adjusters, offering them insights into the unwritten rules of claims handling. With remote work reducing informal…

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