Starbucks implements open door changes as foot traffic continues to slow
When Brian Niccol took the helm as CEO of Starbucks last fall, his mandate was to reverse a decline in customer traffic.
He’s been rolling out changes in recent weeks. Niccol announced last month that the coffee chain would be reversing its open-door policy as part of something called the “Coffee House Code of Conduct.”
That means no more sitting on the coffee house WiFi or squatting at a table without purchasing something. And yes, this will include use of the company’s restrooms (just about the only ones you reliably find on nearly every corner.)
Niccol took the…
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