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Bad Client, Absolutely Knot, Would You Survive, VIP Table · Absolutely KNOT Another Podcast

• 0:00
  SPEAKER_02: Welcome to another episode of Absolutely Not Another Podcast.
• 0:05
  SPEAKER_02: Here I am.
• 0:06
  SPEAKER_02: I am Mr.
• 0:06
  SPEAKER_02: Cassie.
• 0:07
  SPEAKER_02: And right next to me is Mrs.
• 0:10
  SPEAKER_00: Cassie.
• 0:11
  SPEAKER_00: Mrs.
• 0:11
  SPEAKER_00: Cassie Wedding Procast.
• 0:13
  SPEAKER_02: I'm here.
• 0:14
  SPEAKER_02: A lot of you have sent in more stuff, not to me at all, but to you, Cassie.
• 0:18
  SPEAKER_02: Yes.
• 0:19
  SPEAKER_02: You guys are working together.
• 0:20
  SPEAKER_02: How do you manage this as a husband and wife to doing this?
• 0:26
  SPEAKER_02: We own our own mobile bar.
• 0:29
  SPEAKER_02: Yes.
• 0:30
  SPEAKER_02: I assist you in a lot of the weddings.
• 0:32
  SPEAKER_02: You assist me in a lot of the team building events.
• 0:36
  SPEAKER_02: How are we doing this?
• 0:37
  SPEAKER_00: I don't know.
• 0:38
  SPEAKER_00: I guess we have a lot of patience for each other.
• 0:40
  SPEAKER_00: No, I think we both really enjoy what we are doing and we like we're up for a challenge.
• 0:47
  SPEAKER_00: And I like to see you succeed.
• 0:49
  SPEAKER_00: And I feel like you like to see me succeed.
• 0:51
  SPEAKER_00: So, like whatever you have to do to make it work is we're willing to do it.
• 0:55
  SPEAKER_00: Right.
• 0:56
  SPEAKER_00: Which is fun.
• 0:56
  SPEAKER_00: And this is the podcast, I think, was something that I always wanted to do for a very long time.
• 1:03
  SPEAKER_00: And you were constantly being told, I know this for a fact, that you would be really good on radio.
• 1:08
  SPEAKER_00: You would be good on a podcast.
• 1:10
  SPEAKER_00: So whenever we started thinking, should we do this?
• 1:13
  SPEAKER_00: It was like a perfect matchup.
• 1:14
  SPEAKER_02: Yeah.
• 1:15
  SPEAKER_02: And a lot of the people, after they said, Hey, you would be great for radio, the first thing on my mind was, is it because of how I look or is it because of how I sound?
• 1:26
  SPEAKER_02: And most of the time it was how I sound, Miss Aunt Delilah, as we've said in previous episodes.
• 1:33
  SPEAKER_02: Yeah.
• 1:34
  SPEAKER_02: But we have worked together for about 13 plus years.
• 1:39
  SPEAKER_02: We started as interns working alongside each other in the same department.
• 1:45
  SPEAKER_02: We were recreation majors.
• 1:47
  SPEAKER_02: Same team.
• 1:49
  SPEAKER_02: We learned very quickly that we can't be on the same team within a department at a organization, at a club, at a resort, because you and I we thought about being the mascot at the resort that we worked at.
• 2:06
  SPEAKER_02: But no one else wanted to do it but you or I.
• 2:08
  SPEAKER_02: Tanner the Turtle.
• 2:09
  SPEAKER_02: Yeah, Tanner.
• 2:10
  SPEAKER_02: Shout out Tanner the Turtle at the Omni Amelia Island Resort.
• 2:14
  SPEAKER_02: Yes.
• 2:14
  SPEAKER_02: We would have to be Tanner the Turtle every day at two o'clock to give out treats with Tanner.
• 2:20
  SPEAKER_02: And do a dance party.
• 2:21
  SPEAKER_02: That on the weekends.
• 2:23
  SPEAKER_02: Oh.
• 2:23
  SPEAKER_02: On the weekends, we had to do the Tanner dance party as Tanner.
• 2:27
  SPEAKER_02: You would get an ice vest.
• 2:28
  SPEAKER_02: This is in north of Jacksonville, Florida.
• 2:31
  SPEAKER_00: Yeah.
• 2:31
  SPEAKER_02: And I really thought I crushed it every time.
• 2:34
  SPEAKER_02: Because I also like being Tanner because I didn't have to show myself dancing.
• 2:39
  SPEAKER_02: I could be Tanner when I'm dancing.
• 2:41
  SPEAKER_02: But the only I will say when we were interns and we were Tanner the Turtle, we collaborated on making the Tanner Dance Party mix.
• 2:49
  SPEAKER_00: Yeah, that was good.
• 2:50
  SPEAKER_00: That was a good project.
• 2:52
  SPEAKER_02: Shout out, Omni.
• 2:54
  SPEAKER_02: No free ads.
• 2:55
  SPEAKER_02: No free ads, Omni.
• 2:56
  SPEAKER_02: But then we realized, hey, like we probably don't need to be working alongside each other.
• 3:01
  SPEAKER_02: We straight away we went our different paths, but then we ended up back at the same property together in Key Largo.
• 3:10
  SPEAKER_02: But you were in the catering and wedding side of things, and I was in all like the recreation, team building events, all the fun stuff that anyone can do, the kids' camps.
• 3:19
  SPEAKER_00: Yeah.
• 3:19
  SPEAKER_02: And that worked out good for us.
• 3:21
  SPEAKER_00: Yeah, because we crossed paths and we like supported each other, but we weren't like focusing on the same thing.
• 3:26
  SPEAKER_00: Now, I think we're both go-getters and we're both very competitive and we want to be the best at whatever we're doing.
• 3:32
  SPEAKER_00: So when we're when we were working on the same team, both vying for like a similar position, like a manager or supervisor, like that's not healthy.
• 3:40
  SPEAKER_00: Yeah.
• 3:40
  SPEAKER_00: Not as a couple.
• 3:41
  SPEAKER_00: We had to just be like, let's go our separate ways professionally.
• 3:45
  SPEAKER_00: But I do think we complement each other very well.
• 3:48
  SPEAKER_02: Even when we were working together alongside in different departments, we would come home from work.
• 3:54
  SPEAKER_02: We had a roommate that was in a different department as well.
• 3:56
  SPEAKER_02: Shout out, Kyle.
• 3:57
  SPEAKER_02: Shout out Kyle.
• 3:59
  SPEAKER_02: We would spend most of our off time not like talking about work and being like dramatizing about work and talking drama, but we would try to figure out the best thing that we can do for like each and every one of us.
• 4:14
  SPEAKER_02: Yeah.
• 4:14
  SPEAKER_02: Because we worked alongside each other in a lot of the events, a lot of the things that were going on.
• 4:19
  SPEAKER_02: So we wanted to flaunt ourselves, but by doing so, we had to flaunt each other to make it happen.
• 4:25
  SPEAKER_00: We had to support each other and like so that person could shine at whatever event or thing.
• 4:30
  SPEAKER_00: Because we were all leading different departments that were all hosting events, but of different caliber and different capacities.
• 4:37
  SPEAKER_02: Yeah.
• 4:37
  SPEAKER_02: We did move mainly because of Hurricane Irma.
• 4:40
  SPEAKER_02: Also to get kids, the kids that we were not kids.
• 4:44
  SPEAKER_02: Mainly to get the kids that we have not had yet closer to our family.
• 4:49
  SPEAKER_02: And also it's great to be like closer to family and friends and such.
• 4:53
  SPEAKER_02: But we did not work with each other for a few years.
• 4:58
  SPEAKER_02: And then we started the mobile bar.
• 5:00
  SPEAKER_02: Yep.
• 5:01
  SPEAKER_02: And then we still, up until this podcast, until you left your career path at the Heinz History Center, shout out Heinz History Center.
• 5:10
  SPEAKER_02: Love that does not actually, it's part of the Heinz family, but it's not the people that made the catch up.
• 5:15
  SPEAKER_02: Yeah.
• 5:16
  SPEAKER_00: The Heinz History Center is named after the Senator, Senator John Heinz.
• 5:20
  SPEAKER_02: Yeah.
• 5:20
  SPEAKER_02: But then once you left there and you wanted to kind of grow your own business, I can help.
• 5:27
  SPEAKER_02: I can do this for you.
• 5:28
  unknown: Yes.
• 5:29
  SPEAKER_02: And you're doing the same thing on my end too.
• 5:31
  SPEAKER_02: And now here we are sitting and doing a podcast to make it all work, make it all happen.
• 5:36
  SPEAKER_00: And I feel like, at least from my perspective, I'm very hands-on in everything that I do in my social media because I don't have like a social media manager or a talent agency that like tells me what I have to do.
• 5:47
  SPEAKER_00: So I don't trust a lot of people with that.
• 5:50
  SPEAKER_00: And you have seen it from the ground up.
• 5:52
  SPEAKER_00: So I trust your opinion.
• 5:54
  SPEAKER_00: I trust you helping me make decisions when it comes to that, where I don't want some Joe Schmo that doesn't understand me to be like, hey, you should do this, you should do that.
• 6:02
  SPEAKER_00: Like, let me take a cut of what you're doing.
• 6:05
  SPEAKER_00: Yeah.
• 6:05
  SPEAKER_02: So I'm taking a cut off of it, but just like in different ways.
• 6:12
  SPEAKER_02: In our professional life, we've dealt a lot with clients, people, coworkers, whatever it may be.
• 6:20
  SPEAKER_02: So this episode is gonna theme around that.
• 6:23
  SPEAKER_00: Yeah.
• 6:24
  SPEAKER_02: Clients and communication in general.
• 6:27
  SPEAKER_00: And the story highlights a bad client.
• 6:29
  SPEAKER_00: I think we both have had some really bad clients.
• 6:31
  SPEAKER_00: We've also had really amazing clients, but you always get a couple of bad ones.
• 6:35
  SPEAKER_00: Yeah.
• 6:36
  SPEAKER_02: I will say in any any career that I have had, nine times out of ten, it's a good client.
• 6:43
  SPEAKER_02: They're probably the same type of go-getter that we are, and they want the best for the people that they are hosting the event for.
• 6:50
  SPEAKER_02: But there's one person in particular that just makes it awful for everybody.
• 6:57
  SPEAKER_02: Like they think they think about it for themselves.
• 7:01
  SPEAKER_02: I got like quick story before the actual story time.
• 7:04
  SPEAKER_02: I worked an event whenever we lived in Key Largo.
• 7:08
  SPEAKER_02: We got torched by Hurricane Irma.
• 7:11
  SPEAKER_02: We were closed for months.
• 7:12
  SPEAKER_01: Yes.
• 7:13
  SPEAKER_02: And she had an event that dealt with having a catamaran sailboat.
• 7:19
  SPEAKER_02: I won't say the name of the company, but it deals with tuna fish.
• 7:23
  SPEAKER_02: And it also is in the Pittsburgh area.
• 7:26
  SPEAKER_02: But I kept saying for months, this is not going to work.
• 7:29
  SPEAKER_02: Like I I reached out to the uh catamaran sailboat company that they it's not in commission anymore.
• 7:37
  SPEAKER_02: They have to rebuild.
• 7:38
  SPEAKER_00: It got destroyed in the hurdle.
• 7:40
  SPEAKER_02: It's not gonna work.
• 7:42
  SPEAKER_02: And I kept telling her until even the day of like I can give they have one boat that doesn't even have a sail.
• 7:48
  SPEAKER_02: We have another boat that you can do, and she was gunning for me to be fired from the job.
• 7:54
  SPEAKER_00: Yeah.
• 7:54
  SPEAKER_02: And I'm like, on the sailboat, she's PO'd.
• 7:58
  SPEAKER_02: And I'm calling the person that's at the restaurant that they're having a dinner at after the fact.
• 8:04
  SPEAKER_02: Like, just give them anything that they want.
• 8:06
  SPEAKER_02: Put pictures of beer everywhere along the tables, appetizers throughout these people happy.
• 8:11
  SPEAKER_02: I need a band, I need a three-piece band to be there ready to go.
• 8:14
  SPEAKER_02: I called a guy that would always play at the uh beach bar that where we worked at.
• 8:19
  SPEAKER_02: Do you have a gig going on right now?
• 8:21
  SPEAKER_02: Can you show up in two hours and be set up and ready to go?
• 8:24
  SPEAKER_02: He helped me, and it was still wasn't enough.
• 8:28
  SPEAKER_00: That's called custom customer service recovery.
• 8:30
  SPEAKER_02: Yeah.
• 8:30
  SPEAKER_00: That was what you had to do.
• 8:31
  SPEAKER_00: You would like there was a problem, you're like, I gotta fix this right now.
• 8:35
  SPEAKER_00: Even though the problem was not due to you, it was because we had a hurricane and your client was not understanding that when a hurricane comes through, it destroys things.
• 8:45
  SPEAKER_02: India is a hurricane there.
• 8:47
  SPEAKER_02: He's quiet.
• 8:48
  SPEAKER_00: There's a little taste of that lunar voice.
• 8:53
  SPEAKER_02: All right, let's hear that story.
• 8:54
  SPEAKER_00: Okay, let's dive into the story.
• 8:56
  SPEAKER_00: Today's story is from the perspective of a wedding venue owner who hosted what was supposed to be a beautiful 40th anniversary vowel renewal and somehow turned into a celebration from H.E.
• 9:06
  SPEAKER_00: Double hockey sticks.
• 9:07
  SPEAKER_00: I love this one because it's from the vendor's perspective and not like a bride or a groom.
• 9:12
  SPEAKER_00: Yeah.
• 9:13
  SPEAKER_00: Uh let me set the scene for you.
• 9:14
  SPEAKER_00: I've changed details and names.
• 9:16
  SPEAKER_00: My name is Christine for the story, and I am a venue owner who also serves as a venue day of coordinator for all of our weddings.
• 9:22
  SPEAKER_00: This couple we'll call them Linda and Gary.
• 9:25
  SPEAKER_00: It's a very believable couple name.
• 9:27
  SPEAKER_00: Book a vowel renewal at our venue.
• 9:29
  SPEAKER_00: It's a rustic barn for 60 to 70 guests.
• 9:32
  SPEAKER_00: Your favorite, rustic barns.
• 9:33
  SPEAKER_00: Rustic Barns.
• 9:34
  SPEAKER_00: Not my favorite, but to each their own.
• 9:37
  SPEAKER_00: At first, they seem normal enough, very laid back.
• 9:40
  SPEAKER_00: They told me we already had a wedding once, so we don't need anything fancy.
• 9:44
  SPEAKER_00: I've done so many vowel renewals and they were all very easy and I had zero issues.
• 9:48
  SPEAKER_00: Gary and Linda changed that pretty quickly after I sent the contract for booking.
• 9:53
  SPEAKER_00: The problem started almost instantly.
• 9:56
  SPEAKER_00: Every email asking for a discount.
• 9:58
  SPEAKER_00: Since there isn't a real wedding, can we get a reduced rate?
• 10:02
  SPEAKER_00: Since most guests are family, can we waive the bartender fee and pour our own?
• 10:06
  SPEAKER_00: Do we really need event insurance?
• 10:08
  SPEAKER_00: Can we just have your staff play music from a laptop instead of paying for a DJ?
• 10:12
  SPEAKER_00: I'm pretty firm on most things.
• 10:14
  SPEAKER_00: Yes, you need insurance.
• 10:15
  SPEAKER_00: My staff will not run the music.
• 10:17
  SPEAKER_00: You have to use a professional cater and a bartender.
• 10:20
  SPEAKER_00: I also tell them the fee for the venue is the same, regardless if it's a wedding or any other type of event.
• 10:26
  SPEAKER_00: But because their guest count is so low that I would extend a 10% rental discount and reduce the security fee by$500.
• 10:33
  SPEAKER_00: The security deposit was usually$1,500, so they're only paying a thousand.
• 10:37
  SPEAKER_00: They sign and paid the deposit, and we schedule a normal formal walkthrough and planning session for two months later.
• 10:44
  SPEAKER_00: Those people are giving me red flags already.
• 10:46
  SPEAKER_00: I'd be like, oh, somebody else snagged the data.
• 10:48
  SPEAKER_02: Yeah, instantly, hey, I need a discount.
• 10:51
  SPEAKER_02: Can you cut corners here and there?
• 10:54
  SPEAKER_02: I'm shut off.
• 10:56
  SPEAKER_00: Yeah.
• 10:57
  SPEAKER_00: I have no problem if somebody asks if there's the ability for a discount.
• 11:03
  SPEAKER_00: Like, there's no harm in asking.
• 11:05
  SPEAKER_00: But if the person says no, like you should not press it again.
• 11:08
  SPEAKER_00: No.
• 11:09
  SPEAKER_00: That's how I feel as like a wedding vendor or wedding planner.
• 11:13
  SPEAKER_00: Linda shows up and she brings her sister, her daughter, her daughter's boyfriend, three grandchildren, and a small dog, a Pomeranian, I think.
• 11:21
  SPEAKER_00: I allowed the dog for the walkthrough, but I explained to Linda that we do not allow pets.
• 11:26
  SPEAKER_00: She said, It's an emotional support dog.
• 11:28
  SPEAKER_00: And I said, Well, we only allow service dogs here.
• 11:31
  SPEAKER_00: So the dog will not be able to attend the vowel renewal.
• 11:34
  SPEAKER_00: She didn't love that answer.
• 11:35
  SPEAKER_00: I hate people like that.
• 11:37
  SPEAKER_02: You're yeah.
• 11:38
  SPEAKER_02: Oh my gosh.
• 11:39
  SPEAKER_02: So the emotional support dog is just a cop out of I need this dog with me at all times.
• 11:46
  SPEAKER_02: I have there was one moment in my life that I'm like, maybe I can make Bo an emotional support dog, even though I don't take any medication to need it.
• 11:55
  SPEAKER_02: But like I like having him around.
• 11:57
  SPEAKER_00: Yeah, but the moment like food's brought out around Bo, the cover's blown.
• 12:02
  SPEAKER_00: He's gonna jump in someone's lap.
• 12:04
  SPEAKER_00: Like a true service dog, which all places allow service dogs, they are there to assist someone with a disability or a medical condition that you might not be able to see.
• 12:15
  SPEAKER_00: But like they are trained.
• 12:16
  SPEAKER_00: Those dogs will have kids up in their face, food flying around.
• 12:22
  SPEAKER_00: They are like on a mission.
• 12:24
  SPEAKER_00: But emotional support dog, you could like make fake paperwork for that or like apply for paperwork.
• 12:29
  SPEAKER_00: Your dog could be zero trained.
• 12:31
  SPEAKER_00: Like, no.
• 12:32
  SPEAKER_00: Can't be having that.
• 12:34
  SPEAKER_00: So she shows up with all these people.
• 12:35
  SPEAKER_00: I would hate that as a planner.
• 12:37
  SPEAKER_00: I'm just gonna say that.
• 12:38
  SPEAKER_00: When I am planning, I need to know who's gonna be there and I want it to be calm.
• 12:41
  SPEAKER_00: But we start the walkthrough, and the grandkids are sprinting through the venue like it's a trampoline park, playing tag and screaming.
• 12:47
  SPEAKER_00: They run over to the to the koi pond and start throwing rocks into it, and I have to yell at them.
• 12:52
  SPEAKER_00: I love kids, but not when they're damaging my property.
• 12:56
  SPEAKER_01: Yeah.
• 12:57
  SPEAKER_00: Linda asks, Do we have to pay for your staff staff to set up the tables?
• 13:00
  SPEAKER_00: I think my sons can do it.
• 13:02
  SPEAKER_00: I explained the rules, staffing, cleanup expectations, outside alcohol restrictions, all of the normal things.
• 13:07
  SPEAKER_00: Well, at our niece's wedding, they let them do whatever they wanted.
• 13:10
  SPEAKER_00: Your guys' venue's kind of strict and rude.
• 13:13
  SPEAKER_00: Red flag again.
• 13:14
  SPEAKER_00: But I ignored it.
• 13:15
  SPEAKER_00: She asked one more time on the table setup about having her sons do the tables to save a bit of money, and I finally caved.
• 13:22
  unknown: Mistake.
• 13:23
  unknown: Yeah.
• 13:24
  SPEAKER_02: Like you're you're having someone from the outside handle your equipment.
• 13:28
  SPEAKER_02: Yeah.
• 13:29
  SPEAKER_02: You should give a charge for them having to handle it, not saving money.
• 13:34
  SPEAKER_00: She said the boyfriend in attendance said he would have no problem setting up a few tables.
• 13:39
  SPEAKER_00: So, like maybe she's talking with him and he convinces her.
• 13:42
  SPEAKER_00: I don't really know.
• 13:43
  SPEAKER_00: Fast forward to the event week.
• 13:44
  SPEAKER_00: The guest count somehow jumps from 65 to 140 people.
• 13:49
  SPEAKER_00: Linda said, We didn't really think everyone was going to say yes.
• 13:52
  SPEAKER_00: I explained then that she would have to pay for the setup fee for the tables because the event has doubled in size.
• 13:58
  SPEAKER_00: She was mad.
• 13:59
  SPEAKER_00: She then has Gary calling and asking me, it's just a few tables.
• 14:03
  SPEAKER_00: We'll move them ourselves before the event so that we do not have to pay your setup fee.
• 14:08
  SPEAKER_00: A few tables, sir.
• 14:09
  SPEAKER_00: This is now a 140-person floor plan, not a living room sectional.
• 14:14
  SPEAKER_00: It will take our team about an hour and a half to get all the chairs and tables into place on Saturday morning.
• 14:19
  SPEAKER_00: I stay firm, they have to pay the setup fee, and we would have everything set up by 12, and they could decorate right after that.
• 14:26
  SPEAKER_00: Good for her.
• 14:27
  SPEAKER_00: The vow renewal day arrives.
• 14:29
  SPEAKER_00: Chaos ensues immediately.
• 14:31
  SPEAKER_00: Family members start showing up two hours early while the venue is still setting up the tables.
• 14:36
  SPEAKER_00: We had cars in the parking lot at 9 30 a.m.
• 14:39
  SPEAKER_00: to decorate.
• 14:39
  SPEAKER_00: I kindly explained that they should return at 12, and they got mad at me saying, Linda sent out a text last night saying to be here at 10 a.m.
• 14:47
  SPEAKER_00: to decorate.
• 14:47
  SPEAKER_00: I told them, I'm sorry she did that, but you'll need to come back later, and they left.
• 14:52
  SPEAKER_00: Yikes.
• 14:53
  SPEAKER_00: Poor communication from Linda.
• 14:56
  SPEAKER_00: Then shortly after that, an uncle pulls up, unloading crock pots from the back of the pickup truck because apparently they decided to do homemade buffet editions that nobody from our venue approved.
• 15:08
  SPEAKER_00: Because of the extra guests, they didn't increase the catering order from the professional caterer, just supplementing with sides.
• 15:15
  SPEAKER_00: Terrible decision.
• 15:16
  SPEAKER_00: They expected my staff to keep an eye on it and replenish the chips and other items they had brought.
• 15:22
  SPEAKER_00: I had to explain to all of them again that our staff would not be heating things up, replenishing anything of that nature, and they would need to assign someone from the party to do so.
• 15:32
  SPEAKER_02: If they can have somebody from the party set up the tables and chairs, they can have somebody do that extra work.
• 15:39
  SPEAKER_00: I'm also like when you're at a wedding or a vow renewal in this sense, and you have a professional caterer there, sometimes they don't even allow mixed food.
• 15:47
  SPEAKER_00: Like they won't allow you to bring in an outside thing because if something from that gives somebody food poisoning that can come back on the caterer.
• 15:55
  SPEAKER_00: And also to assume that the venue staff, which probably does not have safe the food safety license or food training, I can't think of what the name is.
• 16:04
  SPEAKER_00: Surf safe.
• 16:04
  SPEAKER_00: Surf safe.
• 16:05
  SPEAKER_00: Um, why would you want somebody handling your food like that when they don't know the rules and regulations?
• 16:11
  SPEAKER_00: The grandchildren, absolutely feral, running through our flower beds, sliding across the dance floor in socks all night, using the memorial sign easel as a limbo stick.
• 16:21
  SPEAKER_00: I felt like the wicked witch.
• 16:22
  SPEAKER_00: I had to yell at them several times because no adult was stepping in.
• 16:26
  SPEAKER_00: At one point, I watched, at one point, I watched a child throw chicken tenders into the koi pond to feed the fishies.
• 16:35
  SPEAKER_00: Would that kill the fish?
• 16:36
  SPEAKER_02: I don't know.
• 16:37
  SPEAKER_00: Like, I don't know what I don't know what koi eat.
• 16:39
  SPEAKER_02: No, I don't probably not chicken.
• 16:42
  SPEAKER_00: Probably not chicken tenders.
• 16:44
  SPEAKER_00: Our staff had to remove remove a few decorative items to make room for the crock pots, and Linda was screaming at my staff about it.
• 16:51
  SPEAKER_00: She was mad that her wedding photos were shifted to the other side of the room.
• 16:54
  SPEAKER_00: What choice did the staff have?
• 16:56
  SPEAKER_00: It was either the photos relocated or the crock pots went on the floor.
• 17:00
  SPEAKER_00: I tried to calm her down, but she started screaming.
• 17:03
  SPEAKER_00: This is why people hate wedding venues.
• 17:04
  SPEAKER_00: You guys are scam artists.
• 17:06
  SPEAKER_00: I should have just done this in my backyard.
• 17:08
  SPEAKER_00: Yeah, you should have.
• 17:09
  SPEAKER_02: Yeah.
• 17:10
  SPEAKER_02: Save everybody the stress and the hardship.
• 17:14
  SPEAKER_00: I asked her to please calm down and speak in a respectful manner to me and my staff, or else we would have to end her event early.
• 17:20
  SPEAKER_00: That probably made her so mad.
• 17:22
  SPEAKER_00: The staff tried to stay calm in this situation, but Linda moved on to her next target, a young banquet server.
• 17:28
  SPEAKER_00: They ran out of chips, and she felt that the banquet server should be going out to buy more at the store.
• 17:34
  SPEAKER_00: I had to step in and ask her to stop speaking to the staff that way.
• 17:37
  SPEAKER_00: I'm sorry, you didn't buy enough food for your guests.
• 17:42
  SPEAKER_00: Meanwhile, Gary cornered me while the guests were dancing and enjoying themselves to complain about these three things.
• 17:48
  SPEAKER_00: It was too hot.
• 17:50
  SPEAKER_00: We are a rustic outdoor barn venue in Alabama in May.
• 17:54
  SPEAKER_00: Too many bugs were outside.
• 17:56
  SPEAKER_00: We spray in fog before every event, citronella candles and torches all around the area, and even have a complimentary basket with bug spray, bracelets, and lotions to assist.
• 18:04
  SPEAKER_00: But again, we are an outdoor venue.
• 18:07
  SPEAKER_00: And the grandkids didn't have enough activities.
• 18:09
  SPEAKER_00: Again, we're a wedding venue and not a babysitter or a summer camp.
• 18:13
  SPEAKER_02: It's like going to a lake and being like, I don't really want to get that wet.
• 18:19
  SPEAKER_02: Can you handle the water?
• 18:20
  SPEAKER_00: Like being mad.
• 18:21
  SPEAKER_00: Like she can't control all of those things.
• 18:24
  SPEAKER_00: And at least in those two situations, like with the bugs, they had something in place to like help remedy as much as they can.
• 18:34
  SPEAKER_00: Here comes the finale.
• 18:36
  SPEAKER_00: At the end of the night, the family, Gary and Linda, all walk to their cars and depart.
• 18:40
  SPEAKER_00: I thought they were walking to their cars to grab boxes and such to clean up.
• 18:44
  SPEAKER_00: In the contract, they had to clean up all of their decorations and food and be out by midnight.
• 18:48
  SPEAKER_00: But no, they just got in their cars and left.
• 18:51
  SPEAKER_00: I tried calling all of the numbers listed on the contract and no one returned.
• 18:55
  SPEAKER_00: So we did what was written in the contract.
• 18:56
  SPEAKER_00: Anything left behind is garbage.
• 18:58
  SPEAKER_00: I, of course, saved photos and anything of sentimental value, but everything else went straight into the dumpster.
• 19:04
  SPEAKER_00: They also forfeited their security deposit.
• 19:06
  SPEAKER_00: I had to pay my staff extra to stay and clean.
• 19:09
  SPEAKER_00: There were half-eaten buffet trays everywhere, dirty diapers in the parking lot, crayons melted into the farmhouse tables, and several crock pots left behind with food in them.
• 19:17
  SPEAKER_00: Ew.
• 19:19
  SPEAKER_00: They returned to the venue on Tuesday.
• 19:21
  SPEAKER_00: Mind you, their party was on a Saturday, and I was giving a tour.
• 19:25
  SPEAKER_00: Gary and Linda march over and start yelling at me because they weren't happy with my email.
• 19:29
  SPEAKER_00: I told them to please wait over in front of the barn so I could finish up my job and I would be able to speak to them shortly.
• 19:35
  SPEAKER_00: They didn't do that.
• 19:36
  SPEAKER_00: They started looking around for their things.
• 19:38
  SPEAKER_00: When they realized I only saved a box full of items, they came storming towards me.
• 19:42
  SPEAKER_00: I apologized to my tour and confronted them.
• 19:45
  SPEAKER_00: Gary and Linda go off on me about the fact that they aren't getting the security deposit back, and then were asking where the decorations are.
• 19:52
  SPEAKER_00: I told them they were tossed when no one cleaned them up that night, and Linda threatened to sue me because she sold those items to another bride.
• 19:59
  SPEAKER_00: I told her I'm sorry, but you broke the contract.
• 20:02
  SPEAKER_00: She never did sue because she knows she was wrong.
• 20:04
  SPEAKER_00: Every time I get a vow renewal request at the venue, a shiver goes down my spine.
• 20:09
  SPEAKER_02: Just thinks of Linda and Gary.
• 20:11
  SPEAKER_00: Scarred for life.
• 20:13
  SPEAKER_00: That's terrible.
• 20:14
  SPEAKER_02: When I I get it, right?
• 20:16
  SPEAKER_02: You're at a wedding, you're at a vow renewal, and you're having a good time.
• 20:22
  SPEAKER_02: Once you you might have signed the contract to say we are gonna clean up.
• 20:27
  SPEAKER_02: And you may or may not have gotten a little bit too liquored up, boozed up, and you forget about it.
• 20:35
  SPEAKER_02: Four days pass.
• 20:38
  SPEAKER_02: You didn't even think to reach out.
• 20:40
  SPEAKER_02: People have work to do outside of just that night.
• 20:45
  SPEAKER_00: Yeah.
• 20:45
  SPEAKER_00: From like working weddings, you know, at the end of the night at a wedding, it is messy.
• 20:49
  SPEAKER_00: And you have to have some sort of plan.
• 20:51
  SPEAKER_00: Like there's linens, there's plates, there's all these things.
• 20:54
  SPEAKER_00: Can you imagine if you were working the wedding knowing, okay, the wedding ends at 10, I get off at 10 30 because these people are supposed to clean up, take their trash out.
• 21:04
  SPEAKER_00: And then you can't leave because they left, and then you have to do all the dirty work of like taking the trash out, cleaning stuff up, and you weren't planning on that.
• 21:12
  SPEAKER_00: Like I would be so mad as a staff.
• 21:14
  SPEAKER_00: I mean, I've been in that situation where you're like, well, there's nobody else to do it.
• 21:18
  SPEAKER_00: I can't leave it like this.
• 21:20
  SPEAKER_00: And read your contracts, know what you got to do at the end of the night.
• 21:25
  SPEAKER_00: And if you don't follow the contract, uh you will lose security deposit.
• 21:29
  SPEAKER_00: Well, they'll follow what's in the contract.
• 21:30
  SPEAKER_00: That's how it goes.
• 21:31
  SPEAKER_02: Yeah.
• 21:32
  SPEAKER_02: Outside of working with you for weddings, a lot of my stuff is written of this is what we include, this is what the client, this is what the client will include.
• 21:44
  SPEAKER_00: You have to.
• 21:46
  SPEAKER_02: And then as long as everything goes right.
• 21:49
  SPEAKER_02: Thankfully, it since my issue with the fish company that I did the event with, I've never really ran into a crazy issue like that.
• 21:58
  SPEAKER_02: But you ran into it for a hurricane.
• 22:00
  SPEAKER_02: Nerma as well of somebody with a wedding.
• 22:03
  SPEAKER_02: Multiple.
• 22:03
  SPEAKER_02: Mad about how thing like construction for reconstructing the property that we were working at and being like, I don't know.
• 22:12
  SPEAKER_00: There's some things that are out of your control in the position that you're in.
• 22:16
  SPEAKER_00: And there's only so much that you can control.
• 22:18
  SPEAKER_00: So you can control the way that you react to the person and you can do your best to accommodate requests.
• 22:23
  SPEAKER_00: But like some people are requesting things that are just like so unreasonable.
• 22:27
  unknown: Yeah.
• 22:28
  SPEAKER_02: They have a vision in their own minds of how everything's going to lay out for them, which is great.
• 22:32
  SPEAKER_02: You want your day to be perfect.
• 22:35
  SPEAKER_02: But there's you got to realize some places can't accommodate what you want.
• 22:41
  SPEAKER_02: No.
• 22:42
  SPEAKER_02: What you're feeling.
• 22:42
  SPEAKER_00: Also, like a rustic barn outside, it comes with those things.
• 22:46
  SPEAKER_00: It comes with bugs.
• 22:47
  SPEAKER_00: It comes with possible bad weather.
• 22:49
  SPEAKER_00: It comes with it possibly being hot.
• 22:51
  SPEAKER_02: Any outdoor venue is going to deal with potential bad weather, but depending on the place, most places deal with bugs when it's outside.
• 22:59
  SPEAKER_02: There's nothing you can do to control that besides what they uh attempted to do.
• 23:06
  SPEAKER_02: There's always it's not like bugs just like go away.
• 23:09
  SPEAKER_00: No.
• 23:12
  SPEAKER_02: Linda and Gaddy.
• 23:14
  SPEAKER_02: No good.
• 23:14
  SPEAKER_02: Gary the snail.
• 23:16
  SPEAKER_02: Our fish.
• 23:17
  SPEAKER_00: Terrible clients.
• 23:18
  SPEAKER_00: Yeah.
• 23:18
  SPEAKER_02: All right.
• 23:19
  SPEAKER_02: Our next segment is brought to you by Betting on the Wedding.
• 23:24
  SPEAKER_02: An interactive activity that might be one of the most fun things that you can add to your wedding day.
• 23:30
  SPEAKER_02: It's an app where guests can make predictions throughout your wedding, like who is going to cry first, how long the speeches will go, who's hitting the dance floor with the craziest moves.
• 23:39
  SPEAKER_02: But here's where it gets even better.
• 23:41
  SPEAKER_02: You can keep it super light and just play for bragging rights.
• 23:44
  SPEAKER_02: Or if your crowd is a little competitive, you can actually have guests make a real bet.
• 23:50
  SPEAKER_02: At the end of the night, the winner takes all, or they can choose to split the pot with the couple.
• 23:54
  SPEAKER_02: It's easy to set up.
• 23:56
  SPEAKER_02: You just create your event, share a QR code, and your guests are in.
• 23:59
  SPEAKER_02: This is the kind of thing your guests will be talking about long after your wedding.
• 24:06
  SPEAKER_02: All right.
• 24:06
  SPEAKER_02: Absolutely not.
• 24:08
  SPEAKER_02: Bad communication when it came to the story.
• 24:11
  SPEAKER_02: So this is things you should not or should be doing when communicating.
• 24:16
  SPEAKER_02: First one, emailing back and copying their boss when it's unnecessary.
• 24:22
  SPEAKER_00: Absolutely not.
• 24:23
  SPEAKER_00: I hated when people would do this.
• 24:25
  SPEAKER_00: Like, oh, let me loop in their boss for absolutely no reason.
• 24:29
  SPEAKER_00: Or they think you should have responded one way or should be ahead of a project, even though you're responding correctly, and they're copying your boss to like what try to get you in trouble.
• 24:39
  SPEAKER_02: Yeah, that's all you're kind of looking for.
• 24:41
  SPEAKER_02: I love it whenever I would get my boss CC'd on an email that's positive.
• 24:47
  SPEAKER_02: Oh, yeah.
• 24:48
  SPEAKER_02: Definitely do that.
• 24:49
  SPEAKER_02: But then the CC and I see my boss underneath it, or I see my boss's boss over top.
• 24:54
  SPEAKER_02: Like, what strings are you trying to pull to bring me down?
• 24:57
  SPEAKER_00: I feel like I never had a negative situation with this, but I would have it happen quite frequently where like in several places I've worked where they'd be like they'd copy my boss.
• 25:08
  SPEAKER_00: I'd have a one-on-one with my boss, and my boss would be like, Why are they copying me on this?
• 25:13
  SPEAKER_00: And I was like, I literally don't know.
• 25:15
  SPEAKER_00: Yeah.
• 25:15
  SPEAKER_00: Like they're like, I read it, I deleted it.
• 25:17
  SPEAKER_00: And I'm like, haha.
• 25:18
  SPEAKER_02: Yeah, they aren't even gonna mask it.
• 25:20
  SPEAKER_02: The other type of people, it's not even well, they are emailing your boss, but whenever the boss is BCC'd, that is even worse.
• 25:31
  SPEAKER_02: I feel like I I don't really know a time.
• 25:34
  SPEAKER_02: But I whenever I email a blasted email that goes to a lot of people, and it's really only meant for me to get back any responses because someone might delete the email if it's uh and they someone replies all and now everyone gets the email back of just a response of okay, thanks.
• 25:54
  SPEAKER_02: Like that's straight through the trash.
• 25:56
  SPEAKER_02: But a BCC email that might be directed at your boss to bring you down, you're a bad person.
• 26:03
  SPEAKER_02: Bad person.
• 26:03
  SPEAKER_00: I hate people like that.
• 26:05
  SPEAKER_02: Respond with just one letter, K.
• 26:10
  SPEAKER_00: For me, absolutely not.
• 26:12
  SPEAKER_00: Like when I receive a K from someone, especially like my generation, and I receive a K, I take it as like a slight.
• 26:20
  SPEAKER_00: I'm like, are they mad at me?
• 26:21
  SPEAKER_00: Like, why didn't they just say like okay, exclamation point, or like say the word okay.
• 26:25
  SPEAKER_00: When I get it from my parents' generation, I'm like, okay, they're they're literally just responding.
• 26:31
  SPEAKER_02: Yeah, they're just giving a quick little response back.
• 26:33
  SPEAKER_00: But if you're trying to be passive aggressive, I hate that.
• 26:36
  SPEAKER_02: That's not really even when it comes to like workplace or in general.
• 26:40
  SPEAKER_02: I know someone might be mad if they're given a K back.
• 26:42
  SPEAKER_02: Yeah, I'm like, oh you need the the punctuation after it to say.
• 26:48
  SPEAKER_00: Or just put okay.
• 26:49
  SPEAKER_00: Like if you put okay the word, like I don't take that in a bad way because we do that when we text, like you'll say okay, like that's me being like he read what I texted.
• 26:57
  SPEAKER_02: And uh now on iPhones you can just hold into the text message and give a thumbs up.
• 27:03
  SPEAKER_02: Like, got it.
• 27:04
  SPEAKER_02: Okay, agreed.
• 27:06
  SPEAKER_02: Send 14 separate texts instead of one paragraph.
• 27:11
  SPEAKER_00: I'm personally gonna say absolutely yes on this, but I have like ADHD brains sometimes.
• 27:17
  SPEAKER_00: Like I'll be thinking of something and I'll text it, and then I like have a follow-up thought and then a follow-up thought, or we're talking about multiple things and I'm responding to multiple things and I'll send them separately.
• 27:29
  SPEAKER_00: So I'm so guilty of that.
• 27:30
  SPEAKER_02: Yeah, I'm okay with it as well because I do the same things.
• 27:33
  SPEAKER_02: I'll I'll like send something, or it's you're going grocery shopping, or you're at the gym.
• 27:38
  SPEAKER_02: Hey, I'm going to the grocery store.
• 27:40
  SPEAKER_02: Can you let me know anything we might need?
• 27:42
  SPEAKER_02: Like, hey, we need this, this, and this, and then like follow up on that one.
• 27:46
  SPEAKER_00: I I know some people get mad about it though.
• 27:48
  SPEAKER_00: They're like, it it when it comes to like a work email, so I think of it from like a professional standpoint.
• 27:53
  SPEAKER_00: If somebody emails me like eight emails and they're all the same day, that does piss me off a little bit.
• 28:00
  SPEAKER_00: Yeah.
• 28:00
  SPEAKER_00: Because I'm like, as a planner, I don't want to miss anything.
• 28:03
  SPEAKER_00: And it's easier for you to send one email with all the questions and I can address them or like figure it out.
• 28:08
  SPEAKER_00: When I get like 10 emails and they're all addressing different things at different times, I'm more nervous that I'll miss something or I'll respond to one thing and not to something else, and then you don't get the answer that you need.
• 28:18
  SPEAKER_00: So in that aspect, don't send 14 different emails.
• 28:22
  SPEAKER_00: But like when it comes to texts, I think it's a little bit more casual.
• 28:25
  SPEAKER_00: That doesn't, it does not bother me and I do it frequently.
• 28:27
  SPEAKER_02: Yeah.
• 28:28
  SPEAKER_02: And like professional wise, if I get somebody that I'm running in an event for and I reach out to them, I have the questions lined up, like please respond to these in red or something, and they'll like or they'll see replies in red and they give a quick response for it.
• 28:44
  SPEAKER_02: And hopefully it's just in one email, and then the chain continues from there.
• 28:48
  SPEAKER_02: So but 14 separate texts combine with because if I see just like a long text, first off, if I'm looking at it and let's say I'm at the gym, let's say I'm somewhere that's a public setting and someone's creeping at me having text going on, they're probably like, man, that guy's getting chewed out right now.
• 29:09
  SPEAKER_00: You probably think you're in a fight.
• 29:11
  SPEAKER_02: Yeah.
• 29:13
  SPEAKER_02: Okay.
• 29:14
  SPEAKER_02: FaceTime with no warning.
• 29:18
  SPEAKER_00: I don't know.
• 29:19
  SPEAKER_00: I think I also would say absolutely yes to this.
• 29:21
  SPEAKER_00: Like we FaceTime, I feel like our parents frequently, especially with the kids.
• 29:26
  SPEAKER_02: Yeah, it's more yeah, because of the kids.
• 29:28
  SPEAKER_00: Like they'll be like, I want to call grandma, and they don't want to talk on the phone.
• 29:31
  SPEAKER_00: They want to see their face.
• 29:32
  SPEAKER_00: So it's like, okay.
• 29:33
  SPEAKER_00: Um, and that doesn't really bother me.
• 29:35
  SPEAKER_00: If I don't want to answer the call, like a lot of people call me, I just don't answer.
• 29:38
  SPEAKER_02: Yeah, it's easy to just say their FaceTiming.
• 29:41
  SPEAKER_00: No, I'm not answering that.
• 29:42
  SPEAKER_00: Like, I don't want to talk right now.
• 29:43
  SPEAKER_02: Yeah, I'll let them know.
• 29:44
  SPEAKER_02: Like, I'll just make an excuse that I'm busy, even if I'm not.
• 29:48
  SPEAKER_02: Right.
• 29:48
  SPEAKER_02: Don't want to make them feel bad.
• 29:50
  SPEAKER_02: Yeah, what do you need?
• 29:51
  SPEAKER_02: I'm doing such and such.
• 29:52
  SPEAKER_02: I'll talk to you when I talk to you, or I'll call you right back.
• 29:56
  SPEAKER_02: Probably won't be a FaceTime callback.
• 29:59
  SPEAKER_00: Right.
• 30:00
  SPEAKER_00: I mean, like, I love FaceTiming with people.
• 30:01
  SPEAKER_00: I prefer FaceTime over like a phone call.
• 30:04
  SPEAKER_00: That's just me.
• 30:05
  SPEAKER_00: Especially if I'm like talking to my friends that I haven't seen in a while or that live in another state.
• 30:09
  SPEAKER_00: Like, I like to see them when I'm talking.
• 30:11
  SPEAKER_00: Um I don't know.
• 30:13
  SPEAKER_00: It doesn't bother me.
• 30:14
  SPEAKER_02: Right.
• 30:15
  SPEAKER_02: Use emojis in professional emails.
• 30:18
  SPEAKER_02: It's more before you even respond.
• 30:21
  SPEAKER_02: If there is an emoji in an email, you probably replied and went to ChatGPT.
• 30:28
  SPEAKER_02: Like, can you reply to this or can you do it?
• 30:31
  SPEAKER_02: Because ChatGPT puts emojis on so much.
• 30:34
  SPEAKER_00: I have no problem.
• 30:36
  SPEAKER_00: I'm absolutely yes for this.
• 30:37
  SPEAKER_00: I either am sending a lot of exclamations or a lot of emojis, like I'll put a smiley in an email so that people know I'm excited when I'm talking to them.
• 30:46
  SPEAKER_00: Okay.
• 30:47
  SPEAKER_00: But it also is a giveaway, at least to me, that it's answered via phone.
• 30:50
  SPEAKER_00: Like you answered it from your phone.
• 30:52
  SPEAKER_00: Or chat GPT.
• 30:54
  SPEAKER_00: I don't use a lot of chat GPT for like work emails, but true.
• 30:57
  SPEAKER_00: But like if somebody emails me and is like, hey, I'll see you on Thursday for the meeting, I'll be like, see you then.
• 31:02
  SPEAKER_00: Smiley face emoji.
• 31:03
  SPEAKER_00: So like I don't know.
• 31:04
  SPEAKER_02: I don't, it doesn't bother me.
• 31:05
  SPEAKER_02: Yeah, it's not like the end of the world.
• 31:07
  SPEAKER_02: But again, it's just like it gives me there's two ways that I know that somebody is chat GPTing a response or an email.
• 31:14
  SPEAKER_02: One is with an emoji at the end of a sentence, not maybe even in the middle, but also when they use the word unwavering.
• 31:21
  SPEAKER_02: Unwavering was not a word until Chat GPT came around.
• 31:25
  SPEAKER_02: I'll I'll not necessarily just like an email, but I'm sitting down, I'm listening to someone give a speech and they're introducing someone, and we're excited, excited to introduce this person.
• 31:39
  SPEAKER_02: They have just had an unwavering uh work ethic their entire career.
• 31:44
  SPEAKER_02: Like bang, chat GBT right there.
• 31:46
  SPEAKER_02: Chat GBT unwavering has hit.
• 31:49
  SPEAKER_02: That's a giveaway.
• 31:50
  SPEAKER_02: Wait a minute, giveaway easily.
• 31:52
  SPEAKER_02: Add random people to group chats without permission.
• 31:55
  SPEAKER_00: To me, this would be like an absolutely not.
• 31:58
  SPEAKER_00: I think like if you're having a group chat, like I have a few core group chats with my siblings, with certain friends.
• 32:06
  SPEAKER_00: If somebody's like adding in someone to the conversation, it's gonna throw off the vibe.
• 32:09
  SPEAKER_00: It's not that I don't want people a part of the conversation, it's just like I have these core ones and like I don't want them to really change.
• 32:16
  SPEAKER_00: We talk about certain things and like we don't need to be adding people in.
• 32:21
  SPEAKER_00: It's fine to start a fresh one with those people in it.
• 32:24
  SPEAKER_00: Of like, hey, we're going on a trip with this person, I'll add them in.
• 32:26
  SPEAKER_02: That's what I was gonna say.
• 32:27
  SPEAKER_02: Like, I think it's fine if that person is a part of whatever situation.
• 32:32
  SPEAKER_02: Like we just found out a friend of ours is going to a bachelor party in the middle of summer.
• 32:38
  SPEAKER_02: We had a group chat with the people from our area, and then we added that person in because now they're going.
• 32:43
  SPEAKER_00: Yeah.
• 32:44
  SPEAKER_02: We had a month conversation beforehand.
• 32:46
  SPEAKER_00: But the question was what?
• 32:47
  SPEAKER_02: Adding somebody without without permission.
• 32:50
  SPEAKER_00: Right.
• 32:50
  SPEAKER_00: So, like you're not even in charge of the group chat and you're just like adding people in.
• 32:53
  SPEAKER_00: Yeah.
• 32:54
  SPEAKER_00: To me, I'd be like, no.
• 32:55
  SPEAKER_00: Start a start a fresh one.
• 32:57
  SPEAKER_02: Agree to disagree.
• 32:58
  SPEAKER_02: I think it's fine.
• 32:59
  SPEAKER_02: You're not gonna add somebody that that person doesn't know, but I get it.
• 33:03
  SPEAKER_02: Yeah, you have a sibling chat or you have a friend chat that's going on, and then you all of a sudden this person's included on it.
• 33:10
  SPEAKER_02: I don't know.
• 33:11
  SPEAKER_02: It's that must be a that must be a girl thing, not to be sexist.
• 33:16
  SPEAKER_02: Email out all of your kids' fundraisers through the whole office.
• 33:21
  SPEAKER_00: I I am an absolutely not for this.
• 33:23
  SPEAKER_00: I have no problem like supporting people's kids' fundraisers, but I'm also like, if you're selling candy bars, maybe you have them at your desk.
• 33:33
  SPEAKER_00: Why are we emailing them all out?
• 33:35
  SPEAKER_00: Or people are blasting them all out on Facebook, like, do this, do that.
• 33:38
  SPEAKER_00: It's your kids' fundraiser.
• 33:39
  SPEAKER_00: Let them put in the work.
• 33:41
  SPEAKER_00: I remember when I used to have to sell candy bars, my mom would give us a wagon.
• 33:45
  SPEAKER_00: I mean, this probably isn't safe anymore.
• 33:46
  SPEAKER_00: You can't be doing it, but like she would be like, okay, go up and down the street, sell your candy bars, and we would have to go knock on all the doors and sell our candy bars.
• 33:54
  unknown: Yeah.
• 33:55
  SPEAKER_00: So, like, why are the parents doing it?
• 33:57
  SPEAKER_02: Yeah, the the Facebook posts about it and the office communication, I will support.
• 34:04
  SPEAKER_02: If I found out, find out that there's Girl Scout cookies going on, I'm probably gonna buy it.
• 34:10
  SPEAKER_02: But I'm also not gonna buy it from I'm sorry, like if it's Susan from my work and her kid is selling Girl Scout cookies, but then my niece is also selling Girl Scout cookies, like I gotta pick one or the other.
• 34:23
  SPEAKER_02: Sorry, Susan already picked my niece's fundraiser.
• 34:25
  SPEAKER_02: Yeah, already I'd rather support her cause than Susan's kid's cause.
• 34:30
  unknown: Yeah.
• 34:31
  SPEAKER_00: No animosity, but I'm like, usually if somebody asks me, like, hey, would you like to buy this from the fundraiser?
• 34:36
  SPEAKER_00: I'm happy to do so.
• 34:37
  SPEAKER_01: Yeah.
• 34:37
  SPEAKER_00: But it's like, if I was at work, luckily, like, I don't go to work anymore.
• 34:42
  SPEAKER_00: I just work from home.
• 34:43
  SPEAKER_00: But like we didn't get blasted with stuff that much.
• 34:46
  SPEAKER_00: We would get a couple, and every time I did, I'm like, I'll buy, but like, I don't want to be sent one thing every single day from like thousands of different parents.
• 34:53
  SPEAKER_02: Yeah.
• 34:53
  SPEAKER_02: I was like, you were mentioning how your mom made you go up and down the street.
• 34:58
  SPEAKER_02: There are a group of kids that would go around to the Steeler game Tellgates, and the mom would follow them along every single Steeler home game.
• 35:07
  SPEAKER_02: Great business mindset of having your kid there to sell candy and treats and whatnot, but it wasn't going to anything.
• 35:14
  SPEAKER_02: I think it was just like going there was no fundraiser for it.
• 35:18
  SPEAKER_02: But I'm a couple drinks deep.
• 35:19
  SPEAKER_02: I'm gonna probably buy it.
• 35:21
  SPEAKER_02: We bought some.
• 35:21
  SPEAKER_00: It was like moon pies or something.
• 35:23
  SPEAKER_00: It was like ten dollars.
• 35:24
  SPEAKER_02: And then I'm straight from dollar general.
• 35:25
  SPEAKER_00: I saw them at the dollar store and I was like, man, I got hustled big time.
• 35:28
  SPEAKER_00: Like it went to those kids.
• 35:30
  SPEAKER_00: If if it's going to the kids, then I'm fine with it.
• 35:32
  unknown: Yeah.
• 35:32
  SPEAKER_02: Uh send screenshots to the person the screenshot is about on accident.
• 35:38
  SPEAKER_00: Absolutely not.
• 35:40
  SPEAKER_00: When did this happen for you?
• 35:42
  SPEAKER_02: Absolutely not.
• 35:43
  SPEAKER_00: I don't know.
• 35:44
  SPEAKER_00: I know you have probably been in the situation.
• 35:46
  SPEAKER_00: I'm not saying I'm the gossip queen, but sometimes you're texting about somebody or you're trying to fill somebody in with something that's going on that involves somebody, and you accidentally send it to that person you're talking about.
• 35:58
  SPEAKER_00: It's like a slap in the face.
• 35:59
  SPEAKER_00: Like, I shouldn't have even been sending it in the first place.
• 36:02
  SPEAKER_00: And then you look terrible.
• 36:04
  SPEAKER_00: You look like a terrible person.
• 36:05
  SPEAKER_00: You try to explain yourself.
• 36:06
  SPEAKER_00: There's no explaining it.
• 36:08
  SPEAKER_00: You were talking badly or talking about a situation about a person and you didn't want them to hear it, but they were on your mind and you sent it to them.
• 36:16
  SPEAKER_00: You know, it's happened to me.
• 36:18
  SPEAKER_00: I gotta say, I've done it.
• 36:19
  SPEAKER_00: It's terrible.
• 36:20
  SPEAKER_00: I'm like, this is the worst.
• 36:22
  SPEAKER_02: I don't know if I like I've definitely looked at it to see if I'm sending it to the right.
• 36:27
  SPEAKER_02: Sometimes group chat, sometimes I will have like a group conversation going on, and somebody's saying something, it's like, oh my gosh.
• 36:36
  SPEAKER_02: And I'll send a text to that one person that's not that other individual.
• 36:40
  SPEAKER_02: Like, what are they saying?
• 36:42
  SPEAKER_02: And then it goes back to the group chat.
• 36:45
  SPEAKER_02: It might have happened before, but I feel like that could have happened to me before.
• 36:49
  SPEAKER_02: Um, sending on my way while still in the shower.
• 36:53
  SPEAKER_02: Absolutely not.
• 36:55
  SPEAKER_02: What do you I send that?
• 36:57
  SPEAKER_02: I know that when I'm on my way, it's gonna take for me, it's gonna take me five minutes to actually be my way after a shower.
• 37:05
  SPEAKER_02: For you, it might be different.
• 37:07
  SPEAKER_00: Yeah, I mean, like, I think you gotta be respectful of other people's time.
• 37:10
  SPEAKER_00: So if you're like, if they're expecting you to arrive at 1.30 and it's 120 and you're like on my way, but you really haven't left yet and you're not gonna get there till 140, 150, like don't lie about it.
• 37:19
  SPEAKER_00: Just be like, hey, I'm running a couple minutes late, I'll be there at 150.
• 37:22
  SPEAKER_02: Well, maybe if it's somewhere further away, I get it.
• 37:25
  SPEAKER_02: But most of the time I'm going somewhere and my buddy is driving 10 minutes south.
• 37:29
  SPEAKER_02: I'm meeting him at the local restaurant by our house.
• 37:32
  SPEAKER_02: I'm on my way, but I'm really just just hop out of the shower and I still got to change and such.
• 37:38
  SPEAKER_02: I will whenever I grew up, shout out my friend Cody, he does listen.
• 37:42
  SPEAKER_02: So you might hear this part.
• 37:44
  SPEAKER_02: I'm not knocking him.
• 37:45
  SPEAKER_02: But I learned quickly that whenever he was ready for school, I would pick him up from for high school and I would leave my house.
• 37:56
  SPEAKER_02: His house was five-ish minutes away.
• 37:59
  SPEAKER_02: I would text him when before I even got in my car that I was coming up the hill at his house.
• 38:06
  SPEAKER_02: And I still sometimes he still wouldn't be ready by the time I get got there.
• 38:10
  SPEAKER_02: I would pick up another friend that was two blocks up from my house, drive five to ten minutes to Cody's house, and then he's still.
• 38:19
  SPEAKER_00: You knew he was gonna take longer, so you were like, it's okay to lie.
• 38:24
  SPEAKER_02: Fair.
• 38:25
  SPEAKER_02: Um putting someone on speakerphone without telling them.
• 38:29
  SPEAKER_00: I'm usually like, I talk a lot on speakerphone, but I would say absolutely not for this because you never know what the other person's gonna say or come out of their mouth.
• 38:37
  SPEAKER_00: And they may say something, not on purpose, but they may some say something that like is about the person you're with, or I don't know.
• 38:46
  SPEAKER_00: They could be talking about plans.
• 38:47
  SPEAKER_00: Maybe the person you're with's not invited, and then it could just like make things awkward.
• 38:51
  SPEAKER_00: So I'm usually like, hey, you're on speakerphone or you're on in the car, so that like people are aware that someone else is listening to you.
• 38:59
  SPEAKER_02: I got I got Cassie here with me.
• 39:00
  SPEAKER_02: Don't say anything mean about her, like making a joke of it, but more so prompting, hey, this person's here with me.
• 39:06
  SPEAKER_02: Let's not uh talk about anything that they may not know about or that they like don't say anything about them.
• 39:13
  SPEAKER_02: Correct.
• 39:13
  SPEAKER_02: Not that you're like bad mouthing people behind, but it'll happen.
• 39:16
  SPEAKER_02: It does happen.
• 39:17
  SPEAKER_01: Yeah.
• 39:18
  SPEAKER_02: My mom one time, I think it was you in the car.
• 39:22
  SPEAKER_02: My sister was visiting me in Florida, and for some reason you were up north.
• 39:28
  SPEAKER_02: I was with my sister, and she sent a text to my mom.
• 39:32
  SPEAKER_02: Like, Garrett's really annoying me right now.
• 39:35
  SPEAKER_02: And my mom has the like her foot or text messages get read aloud in a car and it came on.
• 39:43
  SPEAKER_02: It's like whoever was in the car heard that.
• 39:46
  SPEAKER_02: Like, oh yes.
• 39:49
  SPEAKER_02: I forgot about that.
• 39:51
  SPEAKER_02: Call customer service already angry.
• 39:54
  SPEAKER_02: You're probably calling you're mad about something that's going on with that company, so you're probably already mad.
• 40:00
  SPEAKER_02: It's just controlling your emotions.
• 40:02
  SPEAKER_02: Yeah, I would say like depending on the situation.
• 40:05
  SPEAKER_00: If you can't control it and be respectful, because it's okay to be angry, but you could still speak respectfully to someone else, yeah.
• 40:12
  SPEAKER_00: Then I'd say it's fine to call.
• 40:13
  SPEAKER_00: But if you're gonna get on the phone and just be like reaming someone out, screaming at them when it's mostly someone that didn't cause a problem, right?
• 40:20
  SPEAKER_00: I'm like, then don't do it.
• 40:21
  SPEAKER_00: Like just wait till you cool off and send an email or call somebody else, call a manager.
• 40:26
  SPEAKER_02: But like, oh I know you most of the time I'm pretty calm, but if I was really upset about something, I'd probably wait to call so that I you wait to call, but even if you are calling some somewhere to complain about a product that you got, or I just you gave me a lot of money and I didn't get the experiences that I wanted.
• 40:43
  SPEAKER_02: I feel like I've never done this, but I'm just trying to play devil's advocate here.
• 40:47
  SPEAKER_02: But if they are then responding via phone that there's there's nothing I can do, or not really like giving you any good response, then I might get a little heated.
• 41:00
  SPEAKER_02: Yeah.
• 41:00
  SPEAKER_02: All right.
• 41:01
  SPEAKER_02: Um, last one call someone while using the bathroom.
• 41:09
  SPEAKER_00: I'm gonna say absolutely not, but I'm guilty of this.
• 41:12
  SPEAKER_00: Like, I'll call my siblings when I'm in the bathroom.
• 41:15
  SPEAKER_02: Yeah, don't put it on speaker.
• 41:16
  SPEAKER_00: Yeah, or I'll be like, or if I'm FaceTiming them, I'll like put the video up so they can't see me quickly.
• 41:22
  SPEAKER_02: Put it on mute while it's going on.
• 41:24
  SPEAKER_02: There are people that will call me and I'm on the phone with them for 20, 30 minutes.
• 41:29
  SPEAKER_02: At that point, I have to use the restroom, and then it's mute.
• 41:32
  SPEAKER_02: I can go through a number one, flush, wash my hands, and they're still talking about the same thing.
• 41:39
  SPEAKER_02: There are other people there like exactly what you're talking about, but there's sometimes, but I think it's okay, but maybe not in a professional work environment.
• 41:49
  SPEAKER_00: Do not do that.
• 41:51
  SPEAKER_02: Like, did I just hear a flush?
• 41:53
  SPEAKER_02: No, no, I just coughed really loud.
• 41:56
  SPEAKER_02: Hilarious.
• 41:57
  SPEAKER_00: This segment is brought to you by memory.
• 41:59
  SPEAKER_00: That's M-E-M-O-R-I-I.
• 42:01
  SPEAKER_00: And if you're getting married and can't afford a videographer, this one's for you.
• 42:04
  SPEAKER_00: One of the biggest regrets couples have about their wedding day is not having enough video footage from the moments that matter most.
• 42:10
  SPEAKER_00: Professional videography can be amazing, but for a lot of couples, it ends up being cut because it's out of the budget.
• 42:15
  SPEAKER_00: That's where memory steps in.
• 42:17
  SPEAKER_00: It allows you to collect all the videos from your guests and their perspective from your wedding day.
• 42:22
  SPEAKER_00: It turns them into a professionally edited wedding film built from your guest perspective with all of the great memories, the laughs, the dance floor, the chaos, and all of the emotional moments you didn't know you needed.
• 42:32
  SPEAKER_00: It's easy, it's memorable, and honestly, such a genius idea for modern weddings.
• 42:36
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• 42:39
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• 42:42
  SPEAKER_00: All right, so this is a new segment.
• 42:43
  SPEAKER_00: It's called Would You Survive?
• 42:46
  SPEAKER_00: Um, we're gonna talk about specific scenarios, and then you are gonna let me know if you think you could survive it without becoming a Karen or a Chad, or would you be able to see it through?
• 42:57
  SPEAKER_00: Ready.
• 42:58
  SPEAKER_00: Being in the middle of nowhere and your maps disconnects, and there's absolutely no service.
• 43:03
  SPEAKER_02: I would be able to do it.
• 43:06
  SPEAKER_02: I feel like you just continue driving.
• 43:08
  SPEAKER_02: Yeah, I'll just make I'll figure it out.
• 43:10
  SPEAKER_02: Eventually I'll get back to service.
• 43:12
  SPEAKER_02: Unless I'm in like the Hills Have Eyes movie, I will survive.
• 43:17
  SPEAKER_02: First, I would be afraid.
• 43:18
  SPEAKER_02: I'd be petrified.
• 43:20
  SPEAKER_00: I feel like I'd be the opposite.
• 43:21
  SPEAKER_00: I'd like freak out and pull over.
• 43:23
  SPEAKER_00: I don't like to drive.
• 43:24
  SPEAKER_02: I know there's nothing you can do like when you pull to the side.
• 43:27
  SPEAKER_02: I know, I know.
• 43:28
  SPEAKER_02: So I can definitely survive that.
• 43:30
  SPEAKER_02: No Chad here.
• 43:31
  SPEAKER_02: All right.
• 43:32
  SPEAKER_02: Being in a reality TV show.
• 43:34
  SPEAKER_02: It depends on the survivor.
• 43:37
  SPEAKER_02: I can do it.
• 43:38
  SPEAKER_02: I think you can do it.
• 43:39
  SPEAKER_02: I'm trying to.
• 43:39
  SPEAKER_02: I've been applying like six different times.
• 43:42
  SPEAKER_02: Survivor.
• 43:42
  SPEAKER_02: There's others, naked and afraid.
• 43:44
  SPEAKER_02: I cannot do the amazing race.
• 43:46
  SPEAKER_02: People are like, you would be you guys, you and I would be great at it.
• 43:50
  SPEAKER_02: I don't know.
• 43:50
  SPEAKER_02: I don't know if we would be.
• 43:51
  SPEAKER_02: I actually don't really know the concept of an amazing race, but you have to like travel all over and like run.
• 43:56
  SPEAKER_00: It's like a scavenger hunt.
• 43:58
  SPEAKER_02: Yeah, but I still don't know.
• 43:59
  SPEAKER_02: Like the concept.
• 44:00
  SPEAKER_02: Concept.
• 44:01
  SPEAKER_02: I know it's also made by the people of Survivor.
• 44:03
  SPEAKER_02: Big Brother, there's a lot of days included in it.
• 44:06
  SPEAKER_02: Yeah.
• 44:07
  SPEAKER_02: But then there's times that I like to kind of just like to lounge out at my own house.
• 44:12
  SPEAKER_02: So I feel like I can do that at a random place.
• 44:15
  SPEAKER_00: I feel like anyone that's any game that would be like social and you're doing games or activities, you would be good at.
• 44:21
  unknown: Yeah.
• 44:22
  SPEAKER_00: What was that one camp one we watched on Netflix?
• 44:24
  SPEAKER_02: I don't know.
• 44:25
  SPEAKER_02: It was Taylor Taylor Luan was the host of it.
• 44:28
  SPEAKER_02: Great.
• 44:29
  SPEAKER_02: Great show.
• 44:30
  SPEAKER_02: I can't remember.
• 44:31
  SPEAKER_02: That was good.
• 44:31
  SPEAKER_02: It was basically like Survivor, but it had people from all of the other kind of like love shows more so like Temptation Island.
• 44:40
  SPEAKER_02: And they had people from Sheer.
• 44:42
  SPEAKER_02: They had Cheer Camp one.
• 44:44
  SPEAKER_02: Yeah.
• 44:44
  SPEAKER_02: Good, good people that were on it.
• 44:46
  SPEAKER_02: I don't know why it's only one season worth.
• 44:48
  SPEAKER_00: Yeah.
• 44:49
  SPEAKER_02: It had to deal with the wheel.
• 44:50
  SPEAKER_00: Yeah, there was like a wheel probability, and like you also had to do challenges and like vote people out.
• 44:55
  SPEAKER_00: I also love, is it called the circle?
• 44:59
  SPEAKER_02: Yeah.
• 44:59
  SPEAKER_02: Where you're like faking being somebody, or you're yourself and you have to figure out who's not.
• 45:05
  SPEAKER_00: Hilarious.
• 45:06
  SPEAKER_02: Yeah, I definitely can survive that.
• 45:08
  SPEAKER_00: I would probably win.
• 45:09
  SPEAKER_00: All right.
• 45:10
  SPEAKER_00: Your coworker shows you a photo and he accidentally shows you a nude of himself.
• 45:17
  SPEAKER_00: They wouldn't be able to survive.
• 45:19
  SPEAKER_00: I know.
• 45:20
  SPEAKER_00: I just like imagine being like, let me show you a picture of my kids, and then like they open the phone and it's just like a picture of your junk.
• 45:29
  SPEAKER_00: I would lose it.
• 45:30
  SPEAKER_02: It's not that I have those types of photos or videos out there, but even whenever I show a photo of someone and I hand them the phone, part of me in turn is like, what else are they gonna look at?
• 45:42
  SPEAKER_00: You don't even have stuff like that, stuff on them.
• 45:44
  SPEAKER_00: Like, give me it back, give me back, give me back.
• 45:46
  SPEAKER_00: You looked at my computer the other day.
• 45:49
  SPEAKER_00: What was it?
• 45:51
  SPEAKER_00: You opened up my computer and it was like central time versus standard time.
• 45:57
  SPEAKER_00: I'm so bad with the time zones.
• 46:00
  SPEAKER_00: You started laughing at me.
• 46:01
  SPEAKER_00: I was like, man, that's embarrassing.
• 46:03
  SPEAKER_02: Yeah, I didn't say anything.
• 46:04
  SPEAKER_02: I just I looked at what you had up.
• 46:07
  SPEAKER_02: Yeah, what it's central time.
• 46:09
  SPEAKER_02: What does what does CST mean?
• 46:13
  SPEAKER_02: And I I looked over at you and just like I was embarrassed.
• 46:17
  SPEAKER_00: I'm like, yes.
• 46:20
  SPEAKER_00: Oh, good.
• 46:21
  SPEAKER_00: The thing is, I really had to search that.
• 46:23
  SPEAKER_00: Okay.
• 46:24
  SPEAKER_00: Um, there's a power outage for five days in a row.
• 46:28
  SPEAKER_02: It date time, definitely fine.
• 46:31
  SPEAKER_02: It depends on the time of year.
• 46:33
  SPEAKER_02: And like I'm not somebody that chaos buys things, and knowing, oh my gosh, there's a winter storm coming and there might be power out, I'm not going to the local grocery store to buy out the place.
• 46:46
  SPEAKER_02: So I feel like I would be fine, but there would be times that just like with kids and stuff, no power.
• 46:53
  SPEAKER_02: Oh, yeah.
• 46:54
  SPEAKER_00: Kids like that when that big power outage came through Pennsylvania last year.
• 46:59
  SPEAKER_00: We luckily only lost power for like an hour.
• 47:02
  SPEAKER_00: Yeah.
• 47:02
  SPEAKER_00: And thank God, because power outage with two toddlers, that would be my literal nightmare.
• 47:07
  SPEAKER_02: Yeah, no bueno.
• 47:09
  SPEAKER_00: You're on a zoom call, your mic won't mute, and you have really bad gas.
• 47:14
  SPEAKER_02: Yeah.
• 47:15
  SPEAKER_02: I'll put my two weeks in the next day.
• 47:17
  SPEAKER_02: That as soon as the call ended.
• 47:20
  SPEAKER_00: Like, I'd be like, I need to step away from the computer for a minute.
• 47:23
  SPEAKER_02: Like, sorry, I got a really I got a really squeaky chair.
• 47:28
  SPEAKER_00: Ooh, hilarious.
• 47:29
  SPEAKER_00: Okay.
• 47:30
  SPEAKER_00: Teaching your boomer parent how to use a brand new social media app.
• 47:35
  SPEAKER_02: I I would be able to survive it.
• 47:38
  SPEAKER_02: Again, it's kind of like, I don't know if they would.
• 47:40
  SPEAKER_02: Like you can teach them so much.
• 47:42
  SPEAKER_02: I mean, I remember whenever my grandma got Facebook, she had my sister, my uncle went over just to like help it get set up.
• 47:50
  SPEAKER_02: But after the fact that it got set up, she would then I would only get Farmville invitations from her, or she would comment like she was sending a text on like her as a post.
• 48:02
  SPEAKER_02: Like, hey Garrett, uh, heard you needed some game inspiration, and like didn't tag me, didn't do anything, and like I didn't see it for days on end.
• 48:12
  SPEAKER_00: Weeks later, yeah.
• 48:13
  SPEAKER_00: I also feel like for both of us, probably teaching our moms would be easier how to use a media app.
• 48:20
  SPEAKER_00: But like my dad, no, he's like a texter that's like a single finger texter.
• 48:25
  SPEAKER_02: Well, it's even like keyboard typing, they type with one finger on each hand where like they don't they didn't go through the keyboard training that we went through.
• 48:34
  SPEAKER_00: No.
• 48:35
  SPEAKER_00: All right, we'd survive.
• 48:36
  SPEAKER_02: Yeah.
• 48:37
  SPEAKER_00: Okay.
• 48:37
  SPEAKER_02: I would laugh, but I would survive.
• 48:41
  SPEAKER_00: Showing up to the DMV line to get something urgent, but you didn't have an appointment, but you have to go that day.
• 48:48
  SPEAKER_02: Oh gosh.
• 48:49
  SPEAKER_02: I feel like I would be there all day.
• 48:50
  SPEAKER_02: I've never had to do this.
• 48:52
  SPEAKER_02: But again, I feel like I just would I would have the patience to do it if I needed something from them.
• 48:58
  SPEAKER_02: Yeah.
• 48:59
  SPEAKER_02: Like I lost my ID and I'm about to travel and I don't have a passport.
• 49:02
  SPEAKER_02: I would have to just like wait in the line.
• 49:05
  SPEAKER_00: Wait.
• 49:06
  SPEAKER_00: But those lines suck, and they just ask for like every form of information.
• 49:11
  SPEAKER_02: Why is that?
• 49:12
  SPEAKER_02: I don't know.
• 49:12
  SPEAKER_02: Why is it so difficult to show get ID to go through all this stuff?
• 49:17
  SPEAKER_02: I don't know.
• 49:18
  SPEAKER_02: You really have to be they the people that work at the DMV, they get a bad rap, but they probably have more patience than anybody else in the entire world.
• 49:27
  SPEAKER_02: Yeah.
• 49:27
  SPEAKER_00: Because they are just like the messengers.
• 49:29
  SPEAKER_00: Like they're just trying to say, like, you have to have these things.
• 49:31
  SPEAKER_00: I can't give it to you without it.
• 49:33
  SPEAKER_00: But it is so inconvenient every time I have to go to the DMV.
• 49:36
  SPEAKER_00: I'm like, oh, damn it.
• 49:38
  SPEAKER_00: I don't want to go.
• 49:39
  SPEAKER_00: All right.
• 49:40
  SPEAKER_00: You're at your gender reveal party and the reveal goes wrong.
• 49:43
  SPEAKER_00: The person accidentally bought the wrong color popper.
• 49:46
  SPEAKER_00: Okay.
• 49:46
  SPEAKER_00: And you find out after the fact that you've already popped them that they bought the wrong color.
• 49:54
  SPEAKER_00: I feel like that would be an emotional roller coaster.
• 49:56
  SPEAKER_00: If you're like hoping for a certain gender and like say you pop the poppers and it's blue and you really wanted a boy, and then the person that bought them's like, Oh no.
• 50:05
  SPEAKER_02: It actually they were supposed to be pink, they were mislabeled.
• 50:08
  SPEAKER_02: Yeah, that would not be good.
• 50:09
  SPEAKER_02: It's like whenever La La Land won the Oscar for Best Picture and it went to Moonlight.
• 50:14
  SPEAKER_00: Yeah.
• 50:15
  SPEAKER_02: And they did the whole speech, and halfway through the speech, this actually is not for us.
• 50:20
  SPEAKER_02: It's Moonlight, you actually won.
• 50:22
  SPEAKER_02: Same type of feeling, but personal.
• 50:25
  SPEAKER_00: Yeah.
• 50:26
  SPEAKER_02: I would be able to survive it, but again, it was it's a I would be a little ticked off.
• 50:30
  SPEAKER_00: Yeah, it's like an emotional flip-flop.
• 50:32
  SPEAKER_00: Yeah.
• 50:33
  SPEAKER_00: Real quick.
• 50:34
  SPEAKER_00: Okay.
• 50:35
  SPEAKER_00: Last one.
• 50:36
  SPEAKER_00: You sit next to someone on a five-hour flight that has just pooped their pants.
• 50:41
  SPEAKER_02: No, I would not be able to survive this one.
• 50:43
  SPEAKER_02: Like, brother, you gotta figure it out.
• 50:45
  SPEAKER_02: I'm assuming it's a guy.
• 50:46
  SPEAKER_02: It might be a girl too.
• 50:47
  SPEAKER_02: Be like, do you need some fresh pants?
• 50:50
  SPEAKER_02: I don't have got them for you.
• 50:51
  SPEAKER_00: I got there in my check bag.
• 50:53
  SPEAKER_00: You get on as the flight attendant.
• 50:55
  SPEAKER_00: Like, does anyone have an extra pair of sweatpants?
• 50:57
  SPEAKER_02: It's not even if someone just like stunk to high heavens, I don't know if I'd be able to survive that five-hour flight and be like, go up to the flight attendant.
• 51:06
  SPEAKER_02: Can I move seats?
• 51:07
  SPEAKER_02: Can I is this flightful?
• 51:10
  SPEAKER_02: A five-hour flight to begin with is a lot.
• 51:13
  SPEAKER_02: Uh I don't know how people survive it.
• 51:16
  SPEAKER_02: I've never done like a cross uh ocean travel yet or went to Hawaii.
• 51:22
  SPEAKER_02: I don't know how people even do that.
• 51:24
  SPEAKER_00: I don't know.
• 51:25
  SPEAKER_00: Hopefully, we'll get to travel somewhere fun though, and we will do that.
• 51:27
  SPEAKER_02: Yeah, if someone does is next to me and they didn't boop their pants, yeah.
• 51:33
  SPEAKER_00: You're out, you're changing seats.
• 51:35
  SPEAKER_02: Trying to change seats or paying for an upgrade.
• 51:38
  SPEAKER_02: Or I'm uh DB Cooper in it and I'm jumping off.
• 51:41
  SPEAKER_00: Oh, terrible.
• 51:43
  SPEAKER_02: All right, this is VIP table, Karen and or Chad stereotypes.
• 51:49
  SPEAKER_02: I think Chad's the name for it.
• 51:52
  SPEAKER_02: I just looked over at you for the first time.
• 51:54
  SPEAKER_02: I think Chad is the name for it.
• 51:57
  SPEAKER_02: This is not about our brother-in-law, Chad.
• 51:59
  SPEAKER_02: Yeah.
• 52:00
  SPEAKER_02: I think, and also I have an Aunt Karen, not about Aunt Karen's.
• 52:03
  SPEAKER_00: It's just the general, like you call them Karen's or Chad's.
• 52:06
  SPEAKER_00: That's correct.
• 52:06
  SPEAKER_00: Yeah.
• 52:06
  SPEAKER_02: Thank goodness though that I am not either of those names because it's just really the worst.
• 52:11
  SPEAKER_02: The worst.
• 52:12
  SPEAKER_02: I will do again, Chad or Karen, but this one probably this one's for both, but it's the Chad or Karen that believes anything on the news.
• 52:23
  SPEAKER_02: Just like the propaganda.
• 52:25
  SPEAKER_02: Like, did you see what happened on XYZ station?
• 52:29
  SPEAKER_02: Like, that's not real.
• 52:31
  SPEAKER_02: That was AI.
• 52:32
  SPEAKER_02: Yeah, that did not happen.
• 52:35
  SPEAKER_02: Or you walk into their house and it's whatever news channel that they want to listen to, it's on constantly blasting.
• 52:43
  SPEAKER_00: Oh my goodness.
• 52:45
  SPEAKER_00: Okay, my turn.
• 52:46
  SPEAKER_00: This is more of a Karen.
• 52:48
  SPEAKER_00: The Karen that devours their whole meal.
• 52:50
  SPEAKER_00: Okay, their plate is fully clear.
• 52:52
  SPEAKER_00: And when the bill comes, they're asking for a discount because the food was so bad.
• 52:57
  SPEAKER_00: This is my grandma.
• 52:59
  SPEAKER_00: She does this.
• 53:00
  SPEAKER_00: Like, oh, it's all right.
• 53:01
  SPEAKER_00: We're like, it what what do you mean the food was bad?
• 53:04
  SPEAKER_00: You ate everything off your plate.
• 53:07
  SPEAKER_00: Now, this one's also like based on paying a tab, but this is more of a Chad.
• 53:12
  SPEAKER_00: The Chad that tips$10, but the tab was like$250.
• 53:17
  SPEAKER_02: Yes, yeah.
• 53:18
  SPEAKER_02: And I'm like, And they like would leave a note within the receipt saying even if you gave exceptional service, they were still bitter about something you did.
• 53:28
  SPEAKER_00: Oh yeah.
• 53:28
  SPEAKER_00: And it's like the ta the tip should have been like$50,$60, and they're tipping, you know,$10 because they're cheap assets.
• 53:36
  SPEAKER_02: Yeah.
• 53:36
  SPEAKER_02: I will the when it comes to tipping on certain things, I get it.
• 53:41
  SPEAKER_02: But when you're sitting down having a meal, you're taking up a table, you're taking up seats, you need to be providing that 20% tip because you're not making even minimum wage if you're working in a tip-based business.
• 53:53
  SPEAKER_02: However, if I'm going to a ballpark or I'm going to a football game, I'm going to an event that the drinks are already hiked up more than that they should be.
• 54:06
  SPEAKER_02: So I'm buying a tall alcoholic beverage and it's$18 for something that I can get at a restaurant for$5, they're getting the$5 tip that I would give, which is typically$2 per drink, is what I do.
• 54:21
  SPEAKER_02: Fair.
• 54:22
  SPEAKER_02: But like I'm not going to give them$4,$5, whatever it is.
• 54:26
  SPEAKER_02: I don't really look at, I'm not a percentage-based person when it comes to tipping.
• 54:31
  SPEAKER_02: I just kind of I percentage base it, but I'll just I'll round out more.
• 54:35
  SPEAKER_00: But if you're buying like a singular drink at a stadium or something, you evaluate it.
• 54:40
  SPEAKER_00: I get that.
• 54:40
  SPEAKER_00: No matter what.
• 54:41
  SPEAKER_02: Even when I go somewhere and I'm getting one drink, it's$2.
• 54:44
  SPEAKER_02: Okay.
• 54:45
  SPEAKER_02: The other one I have is the Karen or Chad, more so Karen, that walks into a store within five minutes before closing and then just peruses everything like the store is going to be open for another hour.
• 55:00
  SPEAKER_02: I worked at a in high school, I worked at a hallmark, and this happened more times than you can even know.
• 55:07
  SPEAKER_02: And yeah, it's not hard to close down a hallmark.
• 55:10
  SPEAKER_02: But at the same time, you want to get out of there.
• 55:12
  SPEAKER_02: It takes us probably 10 minutes to close down a card in gift shop.
• 55:16
  SPEAKER_02: But because they're just lingering around looking for a card for their Aunt Sue, I gotta be there longer.
• 55:22
  SPEAKER_02: And then they get mad, and they're or they're like coming in to return something.
• 55:26
  SPEAKER_02: Gotta go through all those motions.
• 55:27
  SPEAKER_02: And then they return something to then go buy something.
• 55:32
  unknown: The worst.
• 55:33
  SPEAKER_02: Okay.
• 55:34
  SPEAKER_02: This one is more Chad based.
• 55:36
  SPEAKER_02: It is the Chad that has a profile picture that is with them in all of their guns.
• 55:43
  SPEAKER_02: And it's like, come and get them, is said in the caption.
• 55:48
  SPEAKER_00: I'm blocking that person immediately.
• 55:51
  SPEAKER_02: Like I do not uh associate with you, good sir.
• 55:55
  SPEAKER_02: I'm sorry.
• 55:56
  SPEAKER_02: They really flaunt their flaccid you know what by doing so.
• 56:03
  SPEAKER_00: Okay.
• 56:03
  SPEAKER_00: Here's my final two.
• 56:05
  SPEAKER_00: Um, I'm gonna call the next one a Chad again, but it could be a Karen.
• 56:08
  SPEAKER_00: The Chad that has the giant truck with the big wheels and is like revving their engine on the road.
• 56:14
  SPEAKER_00: For what reason?
• 56:15
  SPEAKER_00: Like, I hate it.
• 56:16
  SPEAKER_00: Just you're in a car, drive your car.
• 56:18
  SPEAKER_00: I don't, I you look stupid.
• 56:20
  SPEAKER_00: I look at them and I'm just like, you're dumb.
• 56:22
  SPEAKER_02: They're showing off for something else that they don't have, and they also have uh a set of nuts and the bumper of their vehicle, too.
• 56:30
  SPEAKER_02: And you're like, oh my gosh.
• 56:31
  SPEAKER_00: Yeah, and they have like the worst bumper stickers, just uh all of all around bad package.
• 56:37
  SPEAKER_00: Did you have something simple?
• 56:39
  SPEAKER_02: I had it as yeah, lifted trucks, nut nuts on the bumper.
• 56:43
  SPEAKER_00: And then my last one also could be a Karen or Chad, could be at a restaurant, could be at like a shopping place or at a hotel.
• 56:52
  SPEAKER_00: And when they're like, Well, I know the owner.
• 56:54
  SPEAKER_02: Yeah.
• 56:54
  SPEAKER_00: Like, oh, well, I know the owner.
• 56:56
  SPEAKER_00: What are you threatening me?
• 56:57
  SPEAKER_00: Okay, that's great.
• 56:58
  SPEAKER_00: You know the owner.
• 56:58
  SPEAKER_00: If the owner knew you and wanted to gift something or extend something to you, they would have told me.
• 57:03
  SPEAKER_02: Yeah, you would have reached out to them beforehand to say, Hey, we're coming in, and they probably would set something up because that happened to us at various times that we knew somebody that worked there before we went, let them know we were coming, and got a good hookup.
• 57:16
  SPEAKER_02: I'm not doing that while I'm at the place.
• 57:18
  SPEAKER_00: Yeah, or someone's like, Oh, I know the owner.
• 57:20
  SPEAKER_00: Well, how do you know them?
• 57:21
  SPEAKER_00: Because like you could know them distantly, like through friends, or are they like a family member?
• 57:27
  SPEAKER_00: Like just flaunting, oh, I know the owner as like a oh, you should give me something free, or you should throw in something really cool.
• 57:32
  SPEAKER_00: Like, that doesn't work.
• 57:34
  SPEAKER_02: Yeah.
• 57:34
  SPEAKER_02: Like my cousin owns a restaurant in my hometown.
• 57:37
  SPEAKER_02: I never say that I'm related to him at any point.
• 57:42
  SPEAKER_02: The only time that ever gets brought up, they might already know it, but then when it comes to paying the tab and they see my last name matches his, but I don't see a discount at the end and I don't ask for it.
• 57:52
  SPEAKER_02: Like I didn't come, I'm not here to cut corners.
• 57:54
  SPEAKER_02: I'm not going there to cut corners.
• 57:56
  SPEAKER_02: Right.
• 57:56
  SPEAKER_02: I'm going there because I think the food's good, I think the service is good, and there's a good TV situation going on.
• 58:02
  SPEAKER_00: Yeah, and you want to support your family business.
• 58:04
  SPEAKER_02: All right.
• 58:04
  SPEAKER_02: Uh, for my last pick, I got a lot.
• 58:07
  SPEAKER_02: It is the Karen that uses essential oils as medical advice.
• 58:15
  SPEAKER_02: Like you want they there is a remedy for anything.
• 58:19
  SPEAKER_02: You got a headache, here, have some eucalyptus around you.
• 58:22
  SPEAKER_02: Oh, yeah.
• 58:22
  SPEAKER_02: You have a stump tummy ache.
• 58:24
  SPEAKER_02: Here is some lemongrass.
• 58:26
  SPEAKER_00: What is that called though?
• 58:26
  SPEAKER_00: It's like a type of Karen.
• 58:30
  SPEAKER_00: I know, but it's like a type of medical treatment.
• 58:34
  SPEAKER_00: I don't know what it's called, but I know I know exactly what you're talking about.
• 58:37
  SPEAKER_02: I like essential oils for the way that it might make my house smell.
• 58:41
  SPEAKER_02: I'm not doing it to make my body feel any better than what it did.
• 58:46
  SPEAKER_02: It just makes me as a person feel better when my house smells good.
• 58:52
  SPEAKER_02: For Karen's, not so much.
• 58:54
  SPEAKER_02: All right.
• 58:55
  SPEAKER_02: The other ones I had at the kids' table, it would top of the list.
• 58:58
  SPEAKER_02: I feel like any Karen or Chad probably is this.
• 59:02
  SPEAKER_02: Sorry, but it's the racist Karen or Chad.
• 59:06
  SPEAKER_00: Yeah.
• 59:06
  SPEAKER_00: I didn't want to like put that on the thing, but like that would have been high on my list.
• 59:10
  SPEAKER_00: Like super judgmental, like to anything, skin color, religion.
• 59:14
  SPEAKER_00: Like, why?
• 59:15
  SPEAKER_02: Eventually it gets down to the brass tacks.
• 59:18
  SPEAKER_02: They're mad about something, and then bam, they make a comment and it's like, oh, it's because you're racist.
• 59:24
  SPEAKER_00: Oh, they're the worst.
• 59:25
  SPEAKER_02: I had, yeah, complaints about anything at a restaurant.
• 59:28
  SPEAKER_00: I put the judgmental Christian Karen.
• 59:30
  SPEAKER_00: That's what on my list was.
• 59:32
  SPEAKER_02: The Facebook community page, Karen.
• 59:34
  SPEAKER_00: Oh, yeah.
• 59:34
  SPEAKER_00: I had that one.
• 59:35
  SPEAKER_02: There was one that even today was complaining about a restaurant service.
• 59:39
  SPEAKER_02: Like, oh my gosh.
• 59:40
  SPEAKER_02: Like, uh, of course.
• 59:42
  SPEAKER_02: Um, this is more of like a boomer, Karen, which most of them, I'm sorry, are, but it's the there's two, two of them that I have.
• 59:51
  SPEAKER_02: It's the calling a generation before after them lazy.
• 59:57
  SPEAKER_02: And even though that that Karen probably doesn't even know how to open a PDF.
• 1:00:01
  SPEAKER_02: And then there's the this generation is too sensitive, Karen.
• 1:00:06
  SPEAKER_00: Yeah.
• 1:00:06
  SPEAKER_02: Or chassis.
• 1:00:07
  SPEAKER_00: Those were all good ones.
• 1:00:09
  SPEAKER_00: I also had Facebook Karen.
• 1:00:10
  SPEAKER_00: I in addition had the office Karen, the one that's passive aggressive in emails, that kind of stuff.
• 1:00:16
  SPEAKER_00: And then I also had the judgmental parenting Karen.
• 1:00:21
  SPEAKER_00: That like when you're trying to, you know, discipline your kids or make sure that they're behaving in public, they're just like side-eyeing you.
• 1:00:28
  SPEAKER_00: Yep.
• 1:00:28
  SPEAKER_00: And they don't say like you're doing a good job or like offer to help.
• 1:00:31
  SPEAKER_00: They're just like looking at you like you're a terrible parent.
• 1:00:34
  SPEAKER_00: That happens for me.
• 1:00:35
  SPEAKER_02: That does happen a lot for like oh the other it's um gets mad at you for not wearing a mask in an outside public space in 2026, Karen.
• 1:00:45
  SPEAKER_01: Oh.
• 1:00:46
  SPEAKER_02: Okay, we're outside.
• 1:00:48
  SPEAKER_02: We're fine.
• 1:00:49
  SPEAKER_02: We're good.
• 1:00:49
  SPEAKER_02: We're good.
• 1:00:50
  SPEAKER_02: If I'll stay, I'll keep my distance, but what are we doing?
• 1:00:54
  SPEAKER_02: What's going on?
• 1:00:55
  SPEAKER_00: You look like a 16-year-old skater boy right now.
• 1:00:58
  unknown: Literally.
• 1:01:00
  SPEAKER_02: Uh the but the one I had of this generation is too sensitive, but it's also the Karen that cries over Starbucks cup.
• 1:01:08
  SPEAKER_02: Like uh talks about being sensitive, but then is also crying about the color of a Starbucks cup.
• 1:01:13
  SPEAKER_00: Yeah, like so out of touch with reality.
• 1:01:15
  SPEAKER_00: Out of touch.
• 1:01:15
  SPEAKER_02: I also had sense food back three times, Karen.
• 1:01:18
  SPEAKER_02: Coupon Karen, the read receipt Karen.
• 1:01:21
  SPEAKER_02: Yeah, on the on the work emails.
• 1:01:24
  SPEAKER_02: Yeah, but I was like, that's more of like just like anyone could be doing that.
• 1:01:27
  SPEAKER_00: You had a lot more than me.
• 1:01:28
  SPEAKER_00: I only had eight on my whole list.
• 1:01:29
  SPEAKER_02: Yeah.
• 1:01:30
  SPEAKER_00: Yeah.
• 1:01:31
  SPEAKER_02: I didn't have a lot, and then some of them kind of went hand in hand.
• 1:01:34
  SPEAKER_02: Like the food-related one that you had, I had two of those ones.
• 1:01:37
  SPEAKER_02: So yeah.
• 1:01:38
  SPEAKER_02: He was a skater boy.
• 1:01:39
  SPEAKER_02: He said see you later, boy.
• 1:01:41
  SPEAKER_02: All right, that wraps up this episode of Absolutely Not Another Podcast.
• 1:01:46
  SPEAKER_02: I am emo Mr.
• 1:01:48
  SPEAKER_02: Cassie.
• 1:01:50
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• 1:01:52
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• 1:01:54
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• 1:01:59
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• 1:02:02
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• 1:02:06
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