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Seen, Heard, Understood—The 93% of Wealth Advice That AI Won't Disrupt | Ed Chien
What if the most powerful skill in wealth management has nothing to do with finance — and AI can never learn it?
In this episode of Insight Is Capital, host Pierre Daillie sits down with Edmund Chien, Behavioural Finance Expert and Coach at Flow Cap Advisory, whose unconventional path — from Ryerson's theatre school to a $70-million book of business — reveals why 93% of what happens in a client meeting is invisible to artificial intelligence. Edmund unpacks the 7-38-55 rule (7% words, 38% tone, 55% body language), shares unforgettable stories about reading the room under pressure, and makes a…
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