Retail Recap; Celebrating 50 Episodes
Grab your cup of tea, sit back and listen in as I look back at the first 50 episodes of The Retail Tea Break Podcast.
Topics:
Customer Experience
In episode 3, Cristiane Ross from Sparc Consulting explains that the emotional connection with your customer matters. As the customer’s relationship with your brand deepens, they become more valuable to you.
In episode 14, Ian Scott describes the new era of physical retailing. He asks the question “Is your physical store speaking to your ideal customer?”
In episode 22, Dr Denis O’Hora paints an incredible picture of how you can turn consumers into…
The skinny
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