S9 Bonus: From Classical Opera to Transforming Enterprise Design: Bypassing the "Agile Lip Service" with the Mary Poppins of CX, Debbie Levitt

Code Story | Startup Podcast for CTOs, CEOs and Technical Founders · Feb 22, 2024 · 25m

Debbie Levitt is an American living in Italy, with her Italian husband, and their 5 dogs. Many years ago, she obtained a degree in Music, but now focuses on customer experience online - of which, she has been called the Mary Poppins of Customer Experience. Outside of this, she and her husband bought a used camper and quickly became camper people. Her favorite place to take their camper to is Laces, Italy - but she noted that of her 5 dogs, zero of them are allowed in the camper.

In the 90's, Debbie was helping businesses get on the web, strategizing with them around how to deploy their…