Latest / Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and Beyond
Dr. Eric Dickson, Starting with Lean at UMass Memorial
Today's guest is Eric Dickson,MD, MHCM, FACEP, the president and CEO of UMass Medical Center. Episode #231 of the podcast is a little different than the usual. Normally, I record a podcast interview via Skype or a phone call. Today's podcast is a recording of an interview that I did on stage at the 2015 Lean Healthcare Transformation Summit, as part of the CEO panel I was moderating. Eric was one of three CEOs who did a 10-minute interview with me, then we had them take questions as a panel group. The audio quality isn't as good as normal, so there's a transcript of the conversation below…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.