Latest / In The Blink of AI with Georgie Healy
Meet Juno: The AI That Knows Your Customers Better Than You Do (Ft. Michelle Gilmore, CEO Juno)
Episode Summary
Georgie Healy speaks with Michelle Gilmore, co-founder of Juno, an AI-driven interviewer built to deeply understand customers without bias. Michelle, a seasoned behavioural researcher, reveals the overlooked importance of thorough customer research, sharing why so many founders avoid it despite its immense value. She explains how Juno overcomes human biases in traditional surveys, enabling businesses of all sizes to access honest, real-time insights previously reserved for companies with large budgets.
Michelle outlines her rigorous approach to building an AI product, rooted…
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