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CAR TALK William Doenges · One on One With a Professional

• 0:02
  Speaker 1: I brought a Dungeons since we don't have a Brad
• 0:06
  Speaker 1: Dungees this morning, I brought a.
• 0:10
  Speaker 2: What's your name again?
• 0:13
  Speaker 3: It's William Dungeons.
• 0:14
  Speaker 2: William, come on, man.
• 0:16
  Speaker 3: William has been a part of the family.
• 0:18
  Speaker 1: From I think I met William about the day after
• 0:23
  Speaker 1: he was born.
• 0:28
  Speaker 2: Done you a while?
• 0:29
  Speaker 1: So, yeah, welcome to the show, William. So this is
• 0:33
  Speaker 1: what your dad does every Thursday morning instead of playing golf.
• 0:36
  Speaker 3: I know, I've seen it a couple of times.
• 0:38
  Speaker 4: He's very excited to be here and have his podcast
• 0:42
  Speaker 4: and everything. So I've listened in quite a few times.
• 0:45
  Speaker 1: So William, Tom, just you should know that William just
• 0:51
  Speaker 1: rejoined Dungees Toyota. And what exactly is your position, William?
• 0:56
  Speaker 4: Yeah, now I'm a sales manager, just came back. I
• 0:59
  Speaker 4: do help with the finance side as well, So just
• 1:02
  Speaker 4: helping out there and doing what I can just about
• 1:05
  Speaker 4: everywhere at the dealership.
• 1:07
  Speaker 2: We're excited to have you back.
• 1:08
  Speaker 1: So William is Williams of Bartlesville Native and high school here, Yes.
• 1:17
  Speaker 4: Yeah, high school elementary, went to Saint John's and moved
• 1:21
  Speaker 4: to Central So been going to school here, went to
• 1:23
  Speaker 4: school here. My whole life except for college. Yeah, great,
• 1:27
  Speaker 4: great program.
• 1:27
  Speaker 1: I think they remember you at the high school from
• 1:31
  Speaker 1: your soccer playing.
• 1:32
  Speaker 4: Yes, yeah, now I enjoyed you know, four years varsity
• 1:37
  Speaker 4: and playing goalkeeper.
• 1:39
  Speaker 3: You know, great program.
• 1:40
  Speaker 4: I think they from what I saw, went to the
• 1:43
  Speaker 4: semi finals this year, which is better than I ever did.
• 1:45
  Speaker 4: And you know, looks like they've really built up that
• 1:48
  Speaker 4: program since I was there, and I'm excited to see
• 1:52
  Speaker 4: that and you know, try to catch as many of
• 1:53
  Speaker 4: the games as I can.
• 1:54
  Speaker 1: So that that is great. And speaking of games, you know,
• 1:58
  Speaker 1: one thing that your family has been involved in since
• 2:02
  Speaker 1: nineteen forty one is the sponsorship of the baseball team
• 2:06
  Speaker 1: here and the newly renamed Dungeons Toyota Indians, and their
• 2:12
  Speaker 1: seasons about to get going.
• 2:15
  Speaker 2: It is going.
• 2:15
  Speaker 1: Oh I'm really kind of stoked about what they're going
• 2:20
  Speaker 1: to do this summer. And we definitely are going to
• 2:24
  Speaker 1: have to go out and catch a game or two
• 2:26
  Speaker 1: at you know, Dungeons Stadium.
• 2:28
  Speaker 3: Yeah, no, they should be good.
• 2:30
  Speaker 4: I had a lot of friends that played for that,
• 2:32
  Speaker 4: had a lot of baseball friends in high school, and
• 2:34
  Speaker 4: it's been a really nice team. It's a nice place
• 2:38
  Speaker 4: to go, you know, lots of my friends would go
• 2:40
  Speaker 4: sit at the baseball game and enjoy the popcorn they
• 2:42
  Speaker 4: have there. So I've always loved that stadium exactly. That
• 2:48
  Speaker 4: is so, you know, I'm curious. A lot of people graduate,
• 2:57
  Speaker 4: they go to college, and they leave town.
• 3:00
  Speaker 2: What is it? Uh? What is it about Bartlesviille? It
• 3:03
  Speaker 2: keeps bringing you back?
• 3:04
  Speaker 4: Well, you know, it's it's a really great community. It's
• 3:07
  Speaker 4: always has been, you know, lots of support. You know,
• 3:10
  Speaker 4: Bartlesville has you know, the Price Tower and Dungeon Stadium,
• 3:15
  Speaker 4: great food, Frank and Lola's.
• 3:17
  Speaker 3: I don't know, it's just something about the community here.
• 3:21
  Speaker 4: Everybody, you know, it's friendly together and they they kind
• 3:27
  Speaker 4: of just stick up. They're nice people. Similar to Tulsa,
• 3:30
  Speaker 4: but you get more of that community feeling here.
• 3:34
  Speaker 1: It definitely is it's a it's a Bartlesville is a
• 3:38
  Speaker 1: unique place. It's small enough that you know everybody, but
• 3:43
  Speaker 1: big enough that everything is here. And uh, yeah, I'm
• 3:48
  Speaker 1: glad that you're you're back in town.
• 3:50
  Speaker 4: Yeah, No, it's good to be back, you know, be
• 3:52
  Speaker 4: back with people that I grew up with.
• 3:55
  Speaker 2: Yeah. Yeah, So are many of your classmates still here?
• 3:59
  Speaker 3: Not a time. I have a couple of classmates that
• 4:01
  Speaker 3: are still in town.
• 4:02
  Speaker 4: A couple moved off to you know, Oka, see a
• 4:06
  Speaker 4: couple in Tulsa. So they're all over the place, but
• 4:08
  Speaker 4: most are still here in Oklahoma.
• 4:10
  Speaker 2: That's that's good to hear.
• 4:13
  Speaker 1: I'm like that, people your age, we need you guys
• 4:19
  Speaker 1: to stay, We need the young blood.
• 4:22
  Speaker 4: Yeah, no, I think I think we'll see a lot
• 4:24
  Speaker 4: of that in the coming years, at least here in Bartlesville.
• 4:26
  Speaker 4: I've seen a lot of the people from my grade
• 4:29
  Speaker 4: slowly moving back, and if they're not in Bartlesville currently,
• 4:32
  Speaker 4: I've talked to them about moving back eventually, and you know,
• 4:35
  Speaker 4: excited to be back and be in the same community
• 4:37
  Speaker 4: and create the same community that we saw growing up.
• 4:40
  Speaker 2: Yeah. Well, and there are great opportunities here for people. Yeah.
• 4:44
  Speaker 2: So what exactly are you going to be doing at
• 4:47
  Speaker 2: the dealership?
• 4:48
  Speaker 4: Yeah, so, I'm basically just going to be there to
• 4:51
  Speaker 4: make sure everybody is getting the best experience possible. You know,
• 4:55
  Speaker 4: big thing at Dungeons is simplicity, you know, having that
• 4:59
  Speaker 4: easy the process of buying a car. It's a community
• 5:03
  Speaker 4: based dealership and so I really am just there to
• 5:06
  Speaker 4: try to help people get a good deal on a car,
• 5:09
  Speaker 4: make it really simple for them to get in and
• 5:10
  Speaker 4: out quickly, and uh, you know, being there if they
• 5:14
  Speaker 4: need support with anything, questions with their cars, you know,
• 5:17
  Speaker 4: getting a new car service.
• 5:19
  Speaker 1: I'm I'm there that it's it's definitely a customer service,
• 5:24
  Speaker 1: customer facing role, yes, as opposed to mine.
• 5:28
  Speaker 2: We're closet.
• 5:30
  Speaker 3: Yeah, you get that a little back off as you.
• 5:34
  Speaker 4: Although I have seen you come out and talk to
• 5:36
  Speaker 4: a few customers before and you usually do a pretty
• 5:38
  Speaker 4: good job.
• 5:39
  Speaker 1: They tried to discourage me from interacting with other people. So,
• 5:45
  Speaker 1: you know, speaking of cars, we've we've got some some
• 5:49
  Speaker 1: good stuff on the lot and we've got some great
• 5:51
  Speaker 1: cars coming in. It done just Toyota. Are you familiar
• 5:56
  Speaker 1: with what's uh, what's in the pipeline?
• 5:57
  Speaker 3: Yeah, no, I haven't seen the pipeline too much.
• 6:00
  Speaker 4: I know we have plenty of Tacoma's as I assume
• 6:02
  Speaker 4: my dad talks about the Tacoma Capital of Oklahoma to always.
• 6:07
  Speaker 2: Have to coma capital of Oklahoma. Yeah.
• 6:09
  Speaker 4: And then my favorite car on the lot right now
• 6:12
  Speaker 4: has to be the TRD pro for Runner. I was
• 6:15
  Speaker 4: looking at it. I saw it for the first time yesterday.
• 6:18
  Speaker 4: It made me want to buy it. It is a
• 6:21
  Speaker 4: beautiful car. That is a good looking car, and so
• 6:24
  Speaker 4: we have that the Sequoia. We currently have a Platinum
• 6:27
  Speaker 4: Sequoia that is also just a nice three row, big vehicle.
• 6:31
  Speaker 4: And then you know, lots of wrap force.
• 6:33
  Speaker 2: You could put some to you could put some big
• 6:35
  Speaker 2: people in that Sequoia.
• 6:37
  Speaker 3: You know, I could pack that with. Yeah, that's what
• 6:40
  Speaker 3: my dad drives.
• 6:41
  Speaker 4: And I remember sitting in the back seat for the
• 6:43
  Speaker 4: first time and being like, I've never.
• 6:44
  Speaker 3: Had this much room in a second row of a vehicle.
• 6:48
  Speaker 3: So it's it is a big car.
• 6:52
  Speaker 2: I love it.
• 6:53
  Speaker 1: So we've got some great deals going back to the Tundra.
• 6:57
  Speaker 1: Toyota has some really wonderful and centers right now going
• 7:01
  Speaker 1: on the Tundra two point nine percent fine, two point
• 7:05
  Speaker 1: nine nine percent financing for seventy two months, which is.
• 7:12
  Speaker 2: Right now.
• 7:13
  Speaker 3: It's a long time, very very low.
• 7:16
  Speaker 1: Yeah, and actually if you want to go between twenty
• 7:19
  Speaker 1: four and twenty four and forty eight months, you can
• 7:23
  Speaker 1: get financing as low as one point nine nine percent,
• 7:26
  Speaker 1: which definitely I haven't seen for a couple of things
• 7:29
  Speaker 1: since before that little cough hack hack thing that we had.
• 7:34
  Speaker 2: This thing, Oh my gosh. And then if you're not.
• 7:41
  Speaker 1: If you're not too interested in the financing on the Tundra,
• 7:46
  Speaker 1: we can get your three thousand dollars cash back from
• 7:49
  Speaker 1: Toyota as well as one thousand dollars trade assistance. No
• 7:56
  Speaker 1: matter whether you finance or purchase in cash, you're going
• 8:01
  Speaker 1: to be eligible for about a grand and Toyota trade assistance.
• 8:07
  Speaker 1: So it does make the Tondra this month really really attractive.
• 8:13
  Speaker 4: Yeah. No, if you got an older tun Drive, I
• 8:15
  Speaker 4: definitely think now is a great time to come in
• 8:18
  Speaker 4: look at trading that in for a new one. You
• 8:20
  Speaker 4: get those great rate incentives, and even if you are
• 8:23
  Speaker 4: looking at financing and you're looking at put in a
• 8:25
  Speaker 4: good amount down, you know, sometimes we can even get
• 8:28
  Speaker 4: you a really good rate and still get you that
• 8:31
  Speaker 4: rebate as well.
• 8:32
  Speaker 2: Well. I don't know whether you know this.
• 8:33
  Speaker 1: While while you were on your hiatus, I purchased a
• 8:37
  Speaker 1: Toyota Crown, a twenty five Crown and a nut Crown.
• 8:41
  Speaker 2: The I wanted the crownd I went for.
• 8:44
  Speaker 1: The Cross more in my price rate. But the twenty
• 8:48
  Speaker 1: five Cross great car. It's a small crossover. I'm getting
• 8:55
  Speaker 1: about forty five miles to the gallon. It's a hybrid.
• 8:58
  Speaker 1: The one I purchased they come into an all gas
• 9:01
  Speaker 1: version as well, but just a wonderful car and the financing.
• 9:06
  Speaker 1: So I've got a pretty good relationship with my credit union.
• 9:09
  Speaker 1: Went to them and they made me what sounded like
• 9:11
  Speaker 1: a great offer on financing, and then Kobe was able
• 9:16
  Speaker 1: to beat it by a couple of points.
• 9:18
  Speaker 4: So no, we've definitely seen, you know, even when I
• 9:21
  Speaker 4: wasn't at the dealership, I was doing financing and Tulsa,
• 9:24
  Speaker 4: And you know, we've seen a lot lately that credit unions.
• 9:27
  Speaker 3: They do a great job and lots of times we
• 9:29
  Speaker 3: work with a lot of them.
• 9:30
  Speaker 4: But with all the banks we have right now, lots
• 9:32
  Speaker 4: of them are offering significantly lower rates.
• 9:35
  Speaker 2: They can really really help you out. So how is
• 9:37
  Speaker 2: it all right?
• 9:38
  Speaker 1: I'm not as familiar with financing as you are. How
• 9:41
  Speaker 1: is it that we get better rates? You know, for instance,
• 9:46
  Speaker 1: if you go to Bank XYZ as a bank consumer,
• 9:49
  Speaker 1: they're going to offer you a rate, and then we
• 9:52
  Speaker 1: can go to that same bank and get a lower rate.
• 9:55
  Speaker 2: How does that work? Well?
• 9:56
  Speaker 4: Typically I see that, you know, the rates that the
• 9:59
  Speaker 4: person gs and the dealer gets are very similar, if
• 10:02
  Speaker 4: not the same, in most cases. But we do have
• 10:05
  Speaker 4: you know, many many more lenders than the average person has.
• 10:09
  Speaker 4: So you know, specifically with the credit unions as well,
• 10:13
  Speaker 4: as much as you can create that personal connection, they
• 10:15
  Speaker 4: are much slower to react than the banks. And we
• 10:17
  Speaker 4: have lots of bigger banks that are very aggressive right now,
• 10:21
  Speaker 4: and lots of times we can honestly play them against
• 10:24
  Speaker 4: each other. We can say, hey, you know, our best
• 10:26
  Speaker 4: is offering this b of a can you Bank of America?
• 10:30
  Speaker 4: Can you come down a little bit and meet us
• 10:32
  Speaker 4: there or go a little bit lower. So that's really
• 10:33
  Speaker 4: where we get those better rates.
• 10:35
  Speaker 2: That is that's interesting, man.
• 10:38
  Speaker 1: It really surprised me how much less interest I'm paying
• 10:43
  Speaker 1: because we have a relationship.
• 10:46
  Speaker 4: Well, and like I said, even with the credit unions
• 10:48
  Speaker 4: right now, they're great, we use them as well, we
• 10:52
  Speaker 4: go through many of them and for certain situations they're incredible.
• 10:55
  Speaker 4: But with them be in private equity, they are much
• 10:58
  Speaker 4: slower to react to rates and so typically right now
• 11:02
  Speaker 4: they have a set rate and they are significantly higher
• 11:05
  Speaker 4: than what banks are offering. And with our access to
• 11:09
  Speaker 4: those banks and many more that lots of people in
• 11:12
  Speaker 4: Oklahoma don't even know about, it allows us to really
• 11:16
  Speaker 4: activate and get you that best rate.
• 11:19
  Speaker 2: That is awesome.
• 11:20
  Speaker 1: So one of the advantages of purchasing from Dungeons is
• 11:26
  Speaker 1: is definitely our ability to negotiate.
• 11:29
  Speaker 4: Yeah, no, Kobe. Kobe does a great job at it.
• 11:32
  Speaker 4: He's been really great lately. I was really impressed to
• 11:34
  Speaker 4: see how much he's grown since the last time I
• 11:36
  Speaker 4: was at Dungeons.
• 11:37
  Speaker 1: Another advantage of working with us is just just that
• 11:41
  Speaker 1: the people exactly. We have a pretty awesome staff of
• 11:47
  Speaker 1: sales specialists and managers, and the way we sell cars
• 11:52
  Speaker 1: is a little bit different, not a lot of pressure,
• 11:57
  Speaker 1: not the old what is it I can do to
• 12:00
  Speaker 1: get you into this car today tactics. We keep things
• 12:06
  Speaker 1: very simple. The price is the price. And one of
• 12:11
  Speaker 1: the things that has really fascinated me I've been doing
• 12:15
  Speaker 1: some research over the last couple of weeks on this
• 12:18
  Speaker 1: the amount of fees that other dealers stack on top
• 12:22
  Speaker 1: of their cars. Where you think you have a card deal,
• 12:26
  Speaker 1: you think you've negotiated a price, and then you go
• 12:30
  Speaker 1: into what is known in the industry as the box,
• 12:34
  Speaker 1: and all of a sudden, there are more fees. And
• 12:38
  Speaker 1: that is definitely not the case at Dungeons.
• 12:40
  Speaker 3: Now.
• 12:41
  Speaker 4: I've definitely seen a lot of that especially in the
• 12:44
  Speaker 4: bigger markets. I'm not going to name names, of course,
• 12:46
  Speaker 4: but you know, you see these dealer fees that can
• 12:49
  Speaker 4: amount to two three grand added on after the fact,
• 12:53
  Speaker 4: that are hidden in the small print at the bottom
• 12:56
  Speaker 4: of the website. And I've seen people leave Bartlesvelt so
• 13:00
  Speaker 4: you go get these great deals and have that happen
• 13:03
  Speaker 4: to them. And that's why we think it's really important
• 13:06
  Speaker 4: to be upfront with everything and kind of you know,
• 13:08
  Speaker 4: let our customers know it's a very straightforward price.
• 13:11
  Speaker 3: You get what it is.
• 13:13
  Speaker 4: We're here to serve the Parlsville community and we want
• 13:15
  Speaker 4: to make it easy for them to get new cars.
• 13:17
  Speaker 1: There's a line on the purchase agreement called a documentation yes,
• 13:23
  Speaker 1: a DOC fee.
• 13:24
  Speaker 2: What exactly is that?
• 13:26
  Speaker 4: The doc fee is something we charge for documentation. It
• 13:31
  Speaker 4: is a confusing topic for many and lots of people
• 13:35
  Speaker 4: want that taken off in many cases. I've faced that
• 13:38
  Speaker 4: many times, and you know, it is something that is
• 13:41
  Speaker 4: not removed at any dealer. But what I've seen at
• 13:43
  Speaker 4: many dealers is they charge you know or nine, you know,
• 13:48
  Speaker 4: five ninety nine, even seen up to seven ninety nine
• 13:51
  Speaker 4: for a dock fee. And that's the one thing about Dungeons.
• 13:54
  Speaker 4: We only charge the one ninety five. That really helps
• 13:57
  Speaker 4: us pay for getting the paper through the all the
• 14:01
  Speaker 4: systems it has to go through, all the red tape.
• 14:03
  Speaker 2: There is some red tape, but that.
• 14:07
  Speaker 1: Is I believe, the lowest documentation fee for a Toyota
• 14:11
  Speaker 1: dealer in the state.
• 14:12
  Speaker 2: Yeah.
• 14:13
  Speaker 4: No, it's the lowest I've seen by far. Honestly, other
• 14:17
  Speaker 4: dealerships I've seen they charge that to their employees, but
• 14:21
  Speaker 4: not to the actual say or the rest of the people.
• 14:24
  Speaker 4: But it is for us the same all the way across.
• 14:30
  Speaker 1: That makes it so much easier to buy a car
• 14:34
  Speaker 1: when you when you know what you're actually paid back,
• 14:36
  Speaker 1: I know what the costs really are.
• 14:38
  Speaker 2: Yeah, that's why they're the home of simple pricing.
• 14:40
  Speaker 1: That is.
• 14:41
  Speaker 2: That is, So what have we got on the used
• 14:44
  Speaker 2: car lot right.
• 14:45
  Speaker 3: Now as of right now?
• 14:47
  Speaker 4: I was looking out there the other day it looked
• 14:49
  Speaker 4: like we did have a used Tundra right now, really
• 14:53
  Speaker 4: nice vehicle as well as we do have a used
• 14:56
  Speaker 4: Dodge Ram fifteen hundred that I looked at the other day.
• 15:01
  Speaker 1: It's a really really nice car. I know, we've got
• 15:05
  Speaker 1: a pre owned four Runner that is. Yeah, as they say,
• 15:09
  Speaker 1: priced to move and then we also have and this
• 15:15
  Speaker 1: is kind of interesting, We've got a Grand a twenty
• 15:19
  Speaker 1: twenty four Grand Highlander on the lot. That's a pre
• 15:22
  Speaker 1: owned Highlander. It's only got twenty four thousand miles on it.
• 15:27
  Speaker 1: It was purchased by somebody that it was purchased from us.
• 15:32
  Speaker 1: The driver decided they wanted a different vehicle, came back,
• 15:36
  Speaker 1: traded in the Grand Highlander, purchased another vehicle from us.
• 15:43
  Speaker 1: This is uh, this is a kind of car you
• 15:46
  Speaker 1: can you can pack some big guys into, you know
• 15:49
  Speaker 1: that that Highlander.
• 15:50
  Speaker 4: It's impressive with you know the size of the vehicle
• 15:53
  Speaker 4: versus how much room you feel on the interior. Yeah,
• 15:56
  Speaker 4: and for people that are looking from something maybe even
• 15:58
  Speaker 4: a little bit smaller than and that. We do have
• 16:01
  Speaker 4: two wrap fours very similar twenty twenty fours with about
• 16:05
  Speaker 4: twenty four to twenty seven I think one as twenty four,
• 16:07
  Speaker 4: one as twenty seven.
• 16:10
  Speaker 2: Yeah.
• 16:10
  Speaker 3: Yes, and those are also priced to go.
• 16:13
  Speaker 4: Really they are in a great price range, very reliable,
• 16:16
  Speaker 4: like one owner.
• 16:18
  Speaker 1: And you can see all of this on our website
• 16:21
  Speaker 1: at Doungeustoyota dot com.
• 16:23
  Speaker 2: Uh.
• 16:24
  Speaker 1: We use a service called the Carfax. Yes, you may
• 16:29
  Speaker 1: have seen the Fox. It's a third party comes in
• 16:34
  Speaker 1: and basically gives you all of the details, you know,
• 16:38
  Speaker 1: what the previous owner was doing.
• 16:40
  Speaker 2: Well.
• 16:40
  Speaker 4: And I've seen a couple other you know, auto checking
• 16:45
  Speaker 4: kind of sources out there, and I have never seen
• 16:49
  Speaker 4: one that is as reliable as Carfax, that gives you
• 16:51
  Speaker 4: as much detail as Carfax does, which is why we've
• 16:55
  Speaker 4: we've kept Carfax on for so long as we want
• 16:57
  Speaker 4: our customers to know where the car has been, you know,
• 17:00
  Speaker 4: what it's been through, and it often shows exactly where
• 17:04
  Speaker 4: it's been so you can know when it was serviced,
• 17:07
  Speaker 4: you know, how was titled, how many owners?
• 17:09
  Speaker 2: Yeah, what the pedigree of the vehicle? Oh yeah, yeah.
• 17:13
  Speaker 1: So we we also have some non Toyota product on
• 17:18
  Speaker 1: the used car lot. One of the cars. It just
• 17:23
  Speaker 1: is intriguing to me. We've got a really nice pre
• 17:26
  Speaker 1: owned twenty twenty three BMW X five. It's all wheel drive,
• 17:32
  Speaker 1: again one owner, only about fifty fifty nine thousand some
• 17:38
  Speaker 1: odd miles.
• 17:40
  Speaker 2: This is a really it's a luxury av.
• 17:43
  Speaker 3: It's a nice car.
• 17:44
  Speaker 4: Those BMW's, they they are the perfect car for someone
• 17:48
  Speaker 4: that really wants comfort but still wants the power in
• 17:51
  Speaker 4: their car. They can really get up and go, but
• 17:54
  Speaker 4: you're not going to feel any of that. It is
• 17:56
  Speaker 4: a very comfortable ride well.
• 17:58
  Speaker 1: And again we have all of our used car listed
• 18:00
  Speaker 1: at Dungeons Toyota dot com and all of our new
• 18:04
  Speaker 1: cars as well. Of course, it makes it really easy
• 18:07
  Speaker 1: to calculate your price, get an idea of what kind
• 18:12
  Speaker 1: of financing we can get you. Often even after you
• 18:16
  Speaker 1: use our tool on the website, we'll do better.
• 18:19
  Speaker 2: Yeah, And then.
• 18:22
  Speaker 1: You know it gives you all the details about every
• 18:25
  Speaker 1: vehicle you can make basically work your entire deal online now.
• 18:31
  Speaker 4: Oh, it's the beauty of where the industry is going
• 18:34
  Speaker 4: and makes it very simple. You can do just about
• 18:36
  Speaker 4: everything at home, and as soon as you have a
• 18:39
  Speaker 4: deal you like, or if you don't like it, feel
• 18:41
  Speaker 4: free to call us and we can always see if
• 18:43
  Speaker 4: we can maybe get a little better financing, as you said,
• 18:46
  Speaker 4: or find a way to get you the deal that
• 18:48
  Speaker 4: you're looking for, and we can get you into a
• 18:50
  Speaker 4: new car very quickly.
• 18:53
  Speaker 1: It is pretty impressive. I think, start to finish. When
• 18:59
  Speaker 1: I just my car, it was it was under an hour.
• 19:03
  Speaker 1: Tom talks about the last car he purchased from us.
• 19:06
  Speaker 2: It did forty.
• 19:08
  Speaker 3: Minutes yeah, yeah, if that.
• 19:11
  Speaker 1: I have some neighbors who purchased a vehicle not from
• 19:15
  Speaker 1: US a couple of weeks ago, and they were in
• 19:19
  Speaker 1: the dealership for close to six hours. They didn't get
• 19:22
  Speaker 1: home until eleven o'clock at night, and not the experience
• 19:26
  Speaker 1: they wanted to have.
• 19:27
  Speaker 4: That is one of the things I have heard so
• 19:30
  Speaker 4: many times in the industry with our focus on getting it,
• 19:33
  Speaker 4: making it easy, and moving you through the process in
• 19:35
  Speaker 4: an efficient way, is I'll have people they finished the
• 19:39
  Speaker 4: whole process and they look at the salesperson and they say,
• 19:42
  Speaker 4: that's it, I'm done, I'm good to go, because they
• 19:45
  Speaker 4: expect such.
• 19:46
  Speaker 3: A long period of time when really it doesn't have
• 19:49
  Speaker 3: to be that.
• 19:49
  Speaker 2: It really does not have to be.
• 19:54
  Speaker 1: And the trick bag there, there's a there's a term
• 20:00
  Speaker 1: in the industry about what some dealers will pull, and
• 20:06
  Speaker 1: we have no trick bag.
• 20:09
  Speaker 2: We're pretty pretty straightforward. Guys. I remember when I made
• 20:13
  Speaker 2: my purchase. Yeah, well what's next?
• 20:15
  Speaker 4: And she says, well, here's the keys.
• 20:17
  Speaker 2: Yeah, fun exactly.
• 20:21
  Speaker 1: The most complicated part of purchasing a new vehicle now
• 20:25
  Speaker 1: should be here's how to work the electronics, Here's here's
• 20:33
  Speaker 1: how to how to push all the buttons and make
• 20:35
  Speaker 1: the sound come on.
• 20:36
  Speaker 4: Well, really, our job as a dealership is to show
• 20:40
  Speaker 4: you what your options are, what is the best options,
• 20:45
  Speaker 4: and make that an easy process and an easy pick
• 20:48
  Speaker 4: for you. Not to move stuff around and try to
• 20:50
  Speaker 4: make it complicated and long and stretch things scary and
• 20:54
  Speaker 4: get you in a new car as fast as possible
• 20:57
  Speaker 4: and the best way possible, makes it so much, so
• 21:02
  Speaker 4: much better of an experience, simpler, simpler, very very simple.
• 21:07
  Speaker 1: So what do you what do you see uh going
• 21:12
  Speaker 1: forward in cars? Have you been keeping up with what
• 21:16
  Speaker 1: Toyota has been.
• 21:17
  Speaker 3: I check in with Toyota every now and again.
• 21:20
  Speaker 4: You know, I've obviously was coming from a different dealership
• 21:23
  Speaker 4: that sold a different brand, so I was very.
• 21:26
  Speaker 3: In tune with them.
• 21:26
  Speaker 4: But the big thing you see with Toyota is the
• 21:30
  Speaker 4: reliability of the cars compared to other brands.
• 21:34
  Speaker 1: The well then the innovation, things like the I Force
• 21:39
  Speaker 1: Max engine that is going into the Tundra and the Tacoma,
• 21:44
  Speaker 1: which is it's a it's a new generation of hybrid engine.
• 21:52
  Speaker 1: The hybrid gas combination actually gives you war horsepower and
• 22:00
  Speaker 1: more torque. The hybrid system stays on even when the
• 22:05
  Speaker 1: gas system is on and.
• 22:09
  Speaker 2: I have this.
• 22:11
  Speaker 1: I don't have the eye Force and the Cross, but
• 22:13
  Speaker 1: it does have something hybrid. It's got the hybrid system
• 22:17
  Speaker 1: and it's pretty impressive.
• 22:20
  Speaker 4: It is a common misconception from the past that with
• 22:23
  Speaker 4: the hybrid engines you're getting, you know, less power.
• 22:27
  Speaker 3: It's a smaller engine. With a hybrid, you're getting less power.
• 22:30
  Speaker 4: But that is Toyota has completely proven that wrong with
• 22:33
  Speaker 4: how much power they are putting into these cars.
• 22:36
  Speaker 1: It is something. They're getting more torque and more horsepower
• 22:41
  Speaker 1: out of a four cylinder engine than an eight. I
• 22:47
  Speaker 1: don't know how they do it and the engines. I
• 22:50
  Speaker 1: had an opportunity to help somebody jump their car about
• 22:56
  Speaker 1: a week after I purchased the Cross, and it was
• 22:59
  Speaker 1: it was really the first time I'd opened the hood
• 23:01
  Speaker 1: to the Cross and I looked down at the engine
• 23:04
  Speaker 1: and it was like looking at something out of Star Wars.
• 23:07
  Speaker 2: I couldn't find the battery.
• 23:10
  Speaker 1: And it turns out that the battery isn't under the
• 23:12
  Speaker 1: hood on a hybrid, it's under the passenger seat. It's
• 23:19
  Speaker 1: a lot different than the do it yourself engines that
• 23:24
  Speaker 1: I grew up with.
• 23:26
  Speaker 4: Yeah, I know it has been grown so much especially
• 23:29
  Speaker 4: over the last couple of years. And the great thing
• 23:31
  Speaker 4: about Toyota is they have been doing the hybrid since
• 23:35
  Speaker 4: two thousand and one, and so they have worked on
• 23:37
  Speaker 4: them over and over again to make them wor as
• 23:40
  Speaker 4: reliable as great.
• 23:41
  Speaker 1: It's the fifth generation of hybrid with the eye force
• 23:44
  Speaker 1: and yeah, you can tell there's been some time put
• 23:48
  Speaker 1: into really making these engines. Yeah, amazing.
• 23:52
  Speaker 4: Well, and most brands use a previous version of Toyota's
• 23:56
  Speaker 4: hybrid as their hybrid. That it is pretty much. It
• 24:01
  Speaker 4: is ubiquitous now. And you know, Toyota has got a
• 24:04
  Speaker 4: philosophy that hybrid is the bridge to the future.
• 24:09
  Speaker 3: But they.
• 24:11
  Speaker 1: Are not putting a lot of emphasis on the all electric.
• 24:14
  Speaker 1: But there are a couple of all electrics getting ready
• 24:17
  Speaker 1: to launch next year. One of them that really intrigues
• 24:21
  Speaker 1: me the CHR We have had those on the lot
• 24:29
  Speaker 1: as all gas, little little crossovers. They're introducing one in
• 24:37
  Speaker 1: twenty six that's going to be all electric and from
• 24:41
  Speaker 1: what I'm reading, and this is a small whip around
• 24:44
  Speaker 1: kind of car, it's going to have about four hundred horsepower. Yeah,
• 24:49
  Speaker 1: it's it's gonna be a little speed demon.
• 24:52
  Speaker 4: No, those electric engines if you want something that is
• 24:55
  Speaker 4: going to.
• 24:55
  Speaker 3: Be very quick, very quiet, it is a great way
• 24:59
  Speaker 3: to go.
• 25:00
  Speaker 2: They have so much power, super reliable.
• 25:03
  Speaker 1: This is an almost no maintenance kind of engine.
• 25:10
  Speaker 4: Get your tire tires rotated. That's about tire tires and
• 25:13
  Speaker 4: wiper blades. Yeah, this is this is the way we're going.
• 25:20
  Speaker 4: But we're not quite there yet. But luckily we do
• 25:22
  Speaker 4: have Like you said, with Toyota, they're trying to slowly
• 25:25
  Speaker 4: transition into that, so we're seeing a lot more of
• 25:28
  Speaker 4: these hybrids coming in and as well as the plug
• 25:30
  Speaker 4: in hybrids are incredible.
• 25:32
  Speaker 1: Yeah, the plug in hybrid gives you the ability to
• 25:36
  Speaker 1: drive all electric drive hybrid drive gas and you get
• 25:41
  Speaker 1: kind of the best of all worlds. You get the
• 25:43
  Speaker 1: range of a gasoline engine, the economy of a hybrid,
• 25:47
  Speaker 1: and when you're in town, the quiet electric, full.
• 25:51
  Speaker 2: Of low, low cost fully electric.
• 25:54
  Speaker 1: Yeah, and then all of the cameras now Tom the
• 26:00
  Speaker 1: twenty five cameras and going forward, all hybrid.
• 26:04
  Speaker 2: Great vehicle. So the camera is actually now getting about
• 26:10
  Speaker 2: fifty miles to the gallon with more power than the
• 26:14
  Speaker 2: gas engines. It's pretty impressive.
• 26:17
  Speaker 4: No, I at the other dealership, I was at you know,
• 26:21
  Speaker 4: we'd see people come in and see thirty miles per
• 26:23
  Speaker 4: gallon and say that's pretty that's pretty good, that's awesome.
• 26:28
  Speaker 4: And I'm looking at toyotas and it's fifty even some
• 26:31
  Speaker 4: of the pre ass can get sixty miles to the gallon.
• 26:34
  Speaker 3: It is incredible.
• 26:36
  Speaker 2: Whole new world, whole new world.
• 26:38
  Speaker 1: So we probably should give a shout out to our
• 26:41
  Speaker 1: friends at Dungeon's Toyota Service. They've got some great specials
• 26:47
  Speaker 1: going on again on our website at Dungeonstoyota dot com.
• 26:53
  Speaker 1: You can go there for the service specials. And right
• 26:56
  Speaker 1: now we've got well, I think there's a Nash Tire
• 27:00
  Speaker 1: special going on, Buy three, get one free, and then
• 27:05
  Speaker 1: our local specials. We've got a great deal on alignments.
• 27:10
  Speaker 1: We've got a great, great deal on a fluid change.
• 27:14
  Speaker 1: And one of my favorites, and this is probably the
• 27:17
  Speaker 1: coupon that we see the most traffic on. We call
• 27:20
  Speaker 1: it Angela's Service Special. And what Angela has done is
• 27:27
  Speaker 1: it's basically a discount based on the dollar value.
• 27:31
  Speaker 2: Of your purchase.
• 27:31
  Speaker 1: So if you are in the fifty two one hundred
• 27:35
  Speaker 1: dollars range, we give you ten dollars off and one
• 27:38
  Speaker 1: hundred and one to two hundred twenty dollars off, et cetera,
• 27:42
  Speaker 1: et cetera. So yeah, definitely if you're in need of
• 27:46
  Speaker 1: some service maintenance on your vehicle, if you've got floppy
• 27:49
  Speaker 1: windshield wipers, your tires aren't full of tread, you haven't
• 27:54
  Speaker 1: had an oil change in a while. We love selling
• 27:57
  Speaker 1: cars at Dungeons, but I've seen people get the most
• 28:02
  Speaker 1: use out of their vehicle because that's that's an expensive purchase.
• 28:05
  Speaker 1: So come see us at Dungeon's Toyota Service. You can
• 28:09
  Speaker 1: make an appointment online, you can call us at nine
• 28:11
  Speaker 1: point eight three three three oh nine hundred, or just
• 28:14
  Speaker 1: drop on in and all makes, all models. We do
• 28:19
  Speaker 1: plenty of Toyotas, but we do a whole lot of
• 28:22
  Speaker 1: brand X.
• 28:24
  Speaker 3: Alrighty folks, And you can go and visit right there
• 28:27
  Speaker 3: in person, right there on the Southwest Washington Boulevard.
• 28:30
  Speaker 2: Just look for the Toyota. That's us, Dunge's Toyota guys.
• 28:34
  Speaker 2: Thank you,