AI Adoption Surges Among Small Businesses + Shopify Tools & OECD Productivity Gains
A new survey reveals over 65% of small and medium-sized businesses are now actively using AI tools — a 40%+ jump in just one year — especially in customer service, marketing, and inventory management.
We also cover:
• Shopify launching built-in AI features for merchants including product descriptions, personalized recommendations, and customer support
• OECD report showing countries with strong digital infrastructure see 15–20% productivity gains for SMBs thanks to AI
The skinny
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