Latest / Coopers' Code / Law in the Age of AI: Is the Legal Profession Prepared?
Transcript
- 0:00Welcome to Cooper's Code. I'm very excited to be joined
- 0:04for this first of what is planned to be a monthly session
- 0:08with Sherrod Mellenfar and Marshall Cole.
- 0:11We're going to be doing deep dives into AI and, and part of
- 0:14the reason we're doing this and doing it in this fashion is
- 0:16because things are changing so fast that we felt it was
- 0:21important to have conversations about how firms are implementing
- 0:24AI, both from a, a proactive stance and and also from a, a
- 0:28malpractice perspective, with each of us having our own look
- 0:33and, and background in terms of, of examining things.
- 0:37Marshall Cole as as listeners know, is an esteemed lawyer
- 0:40who's got a practice down in Southern California focusing on
- 0:43legal Mal defense shred. Milan Farr is a hitter from
- 0:47Walnut Creek who found the light came over from the defense to
- 0:50the point of side and and is an early adopter of technology and,
- 0:54and everyone knows me. So without further ado, let's go
- 0:58ahead and, and turn it over to talking about AI and, and new
- 1:03and current events in terms of what's going on there.
- 1:06I, I suggested folks either pay attention to the news or come
- 1:11forward with any sort of notes in terms of things that are
- 1:13going on in their life with that.
- 1:15Marshall Sherrod, is is there anything burning for you at, at
- 1:18at the top for that? I, I think for me, I'm happy to
- 1:23jump in here. What's, what's kind of burning
- 1:25is I, I'm seeing in the legal community a divide that's
- 1:31probably similar to e-mail came into existence and Westlaw came
- 1:35into existence going from books to, to web-based legal research,
- 1:39which is, you know, a group of lawyers who are too strongly
- 1:45resist using AI in replacing things that lawyers do versus
- 1:52probably a younger group of lawyers perhaps that has fully
- 1:55embraced it in almost every part of their practice, if not
- 1:59practice, if not every part of their practice.
- 2:02And I think it's really, really interesting to see people sort
- 2:07of clinging on to the past and not recognizing that, you know,
- 2:11technology is always going to be there, it's always going to
- 2:14change, It's always going to evolve.
- 2:15And we as lawyers have to evolve with it or we're just going to
- 2:19be left behind. And so when I was reading these
- 2:22comments, I just thought it was very interesting that, you know,
- 2:25some people would say nothing can replace, you know, the, the,
- 2:28the advocacy of a lawyer and what a lawyer does and how a
- 2:32lawyer writes and thinks. And while much of that is true,
- 2:36I like to characterize AI as a tool, as I've kind of used that
- 2:40word before as sort of another weapon, if you will, that you
- 2:44can have in your arsenal to help advocate on behalf of your
- 2:47client. So I just thought that that was
- 2:50just a really dated way of looking at things when I was
- 2:54reading these emails going back and forth.
- 2:57And, and also, not surprisingly, some of them would say, oh, a
- 3:02lawyer was using Westlaw and then do the AI based Westlaw and
- 3:08then cited cases in a brief and the court found that the cases
- 3:12didn't exist because it was quote, hallucinating.
- 3:15Well, I think there was a number of errors within whatever was
- 3:19conveyed to the person writing that e-mail, because if you do
- 3:22your due diligence of using AI and use a closed source platform
- 3:27versus an open source platform, you don't have hallucination
- 3:31problems. And so when I saw someone saying
- 3:34Westlaw created hallucinations, I thought that was really
- 3:38troubling because really Westlaw shouldn't then can't create
- 3:42hallucinations because it's a closed source platform.
- 3:45They've only fed their model with, you know, accurate data,
- 3:49the cases, the treatises that they already have.
- 3:52So it's actually extremely reliable to use.
- 3:56But of course, I always recommend double checking
- 3:57anyway. So I just think there's a lot of
- 4:00people talking about it who don't have the correct
- 4:03information, are throwing around terms that they don't really
- 4:07even understand. And again, just have this way of
- 4:10looking at it that it's dangerous and going to replace
- 4:13US lawyers and everything we do. And you know, I think shocker
- 4:18alert, it is gonna replace a lot of things we do.
- 4:20But I think for the listeners here, start adapting, start
- 4:25using it, Start learning how to use it, Start learning how it's
- 4:28being used against you so that you can be a better lawyer
- 4:32'cause it's not going away. e-mail didn't go away.
- 4:34Westlaw didn't go away. It only got better.
- 4:36It only made our lives easier and more complicated at the same
- 4:40time, and I think AI is doing that like every day right now.
- 4:45So I'll kick it to Sherrod with kind of a, a, a pushback on what
- 4:51you just said, Marshall, which is, you know, I've, I've come
- 4:54across lawyers who have said things akin to, well, jeez, you
- 4:59know, I, I, I expect my associates to be writing things
- 5:04themselves. There's a difference between AI
- 5:07drafting and an associate drafting.
- 5:09And I want my work to be done by humans.
- 5:12And Sherrod, what's, what are your thoughts on that?
- 5:16I mean, let me arrest one thing that Marshall said.
- 5:19I think the, the perception that people have about the closed
- 5:24loop systems hallucinating, I, I think part of it comes from this
- 5:29case that just came down at the Lacey versus state State Farm
- 5:33case where two law firms, you know, were essentially using AI
- 5:40and they had I think 4 out of 20 sites were hallucinated.
- 5:45And they mentioned that that came out of Co counsel and West
- 5:49law's precision platform. So it so there is that piece of
- 5:54it. There are some isolated
- 5:56incidents where that's happened. I don't know how accurate this
- 5:58is because they also use ChatGPT or Gemini in that research,
- 6:03which they but I think the sanctions in that case appear to
- 6:06have come from the lawyers not being as forthright the first
- 6:10time they were given the opportunity to to fess up to
- 6:13their mistake. And but there is something to be
- 6:17said about learning how to write and being able to do that.
- 6:20But at the same time, this dialogue that's going back and
- 6:24forth between some of the people who are resisting this so hard
- 6:29reminds me of the comic where there is a, you know, these
- 6:34Cavemen pushing a cart that has wheels that are square.
- 6:37And then somebody with a round wheel is standing there saying,
- 6:40hey, what do you think of this? And they're like, oh, we're too
- 6:42busy, right. And this is the same pushback
- 6:46that I got when I originally started trying cases using an
- 6:49iPad was we've done this for 40 years the same way we use foam
- 6:54boards and butcher paper. I, you know, my, I have a
- 6:57handwriting that no one can read, you know, So to me, to use
- 7:01a foam board of butcher paper is just idiotic.
- 7:05So in that context, I think we have to look at it from a big
- 7:08picture of all right. Why are they resisting?
- 7:10Because they feel that this is how they've succeeded in the
- 7:14past. But at the same time, those same
- 7:16lawyers who used to go to the stack and look at the like cards
- 7:22in the library to find their cases are now using Westlaw.
- 7:26So why not have, you know, the opportunity or give it a chance
- 7:31for the next step to occur? But that's, you know, I've had
- 7:34this conversation with many lawyers who are older who are so
- 7:39resistant, and they think that our abilities to think
- 7:42critically is going to go away, which is not a a totally
- 7:46baseless argument because there's some research out there
- 7:50that says that, you know, as humans, we're going to be lazy
- 7:53if we're given the opportunity to be lazy.
- 7:56So on the lazy side, when somebody does decide, OK, well,
- 8:03yes, I'll, I'll start using AI to help me with some of the work
- 8:07that I'm doing, Should somebody take the first answer that AI is
- 8:11giving them? Marshall, Sherrod, either one of
- 8:14you. And and if?
- 8:16If no, why not? I well, I think it depends
- 8:20really actually if you're using it from like a creative
- 8:23perspective on developing case themes and things like that
- 8:27where you're just using it for creative purposes, you
- 8:31presumably could use the first answer, but I always would say
- 8:35no in the sense that you can always do better with it.
- 8:38Like you can always ask it to follow up, you know, give me
- 8:41more options, do more, do less however you want it.
- 8:44And I'm just kind of talking about sort of the general
- 8:46ChatGPT model with things like that.
- 8:49But obviously I think for the most part, you should not just
- 8:53accept it and then put it on paper if you're going to be
- 8:56using it. But if you are using it for
- 8:58cases, which is isn't recommended, at least by me, you
- 9:02better check those cases to make sure that they actually do
- 9:05exist, which is pretty easy to do.
- 9:07Most people probably have Westlaw accounts and so someone
- 9:11might find that it's really quick to research through
- 9:14ChatGPT and then just confirm that the case sites are accurate
- 9:17and the case actually says what you're going to cite it for.
- 9:21And then I think it becomes a little bit different.
- 9:23So I don't think it's as much like laziness as much as it
- 9:28really allows you to do more. I think it opens doors versus
- 9:33I'm sure there are people that will view it as a way to, you
- 9:37know, work less and be on the beach more perhaps.
- 9:40But I think there's less of those people and more people who
- 9:44are viewing it as an opportunity to, you know, be a better lawyer
- 9:49and help their clients of new in different ways and be more
- 9:52efficient. And just 'cause you're more
- 9:54efficient doesn't mean you're lazy.
- 9:58Yeah. And I think a lot of times, and
- 10:00Marshall can probably speak on this point a lot better than I
- 10:03ever will, is lawyers get into trouble when they see their jobs
- 10:07as a burden as opposed to an opportunity to help people,
- 10:11right? When you think discovery, Oh my
- 10:13God, why do I have to do discovery or whatever?
- 10:15You're more likely to take the shortcut.
- 10:17And if you look at it and say, look, this is just one component
- 10:21of a bigger picture and how do I deal with it in an appropriate
- 10:24way so that the outcome at the end is something that's
- 10:27favorable for my client? And again, if a first year
- 10:32associate walks in and hands me a, you know, a piece of work or
- 10:35they e-mail it to me, I don't say we'll go ahead and file that
- 10:38we have to take the next step. And why would we do it when it's
- 10:42a machine that's generating it as opposed to a, a human?
- 10:47It just is this the step that we have to take?
- 10:50And when people are faced with time crunches, that's when they
- 10:55seem to go ahead and take the shortcut.
- 10:57That then backfires. So in scratch that lost my train
- 11:09of thought. Sorry, rebooting.
- 11:23So one of the concepts that a fellow I, I, I ride with brought
- 11:31to me when we're talking about AI and, and writing and then
- 11:37digesting information is what, what is known as the dead
- 11:40Internet theory. The idea that content is being
- 11:43created by machines for the Internet that is then being
- 11:46consumed by machines on the Internet and it's application.
- 11:49Then in say the courtroom briefing is 80% of briefing is
- 11:56built by AI, fine-tuned by a lawyer submitted to a the
- 12:01opposing side. The opposing side then uses
- 12:03briefing that is 80% done by AI, and then the judge or research
- 12:08attorney is taking these, putting them together, dropping
- 12:11them in to be digested to figure out what the answer is and at
- 12:16what point, you know, where's the line where we're not
- 12:19actually lawyering anymore and it's all in essence being
- 12:22predetermined by tokens? I think we're a long way from
- 12:29that. But not to say that it's not
- 12:32possible that we will get there. I think every court at some
- 12:38point in the next few years is gonna have some type of AI doing
- 12:43something in the courtroom, whether that's just helping them
- 12:46manage their caseload. I mean, the Los Angeles Superior
- 12:49Court judges have hundreds and hundreds of cases at any given
- 12:52time. I'm sure there are plenty of
- 12:55ways to make them more efficient with how they manage their cases
- 12:58and get cases to trial quicker because right now it's manually
- 13:03managed and that's just not the most efficient way to go about
- 13:06it. There's a, a really interesting
- 13:09new platform called Garfield dot AI, which is I believe it's in
- 13:16the United Kingdom where they're now allowing you to basically
- 13:22use this to recover this, this platform to recover deaths of
- 13:27under $10,000. And it will do the whole thing
- 13:29for you. You can send it'll send a letter
- 13:32for you. So you up you load the invoice,
- 13:34then it says, OK, first thing you need to do is send a letter.
- 13:37Then it sends a letter. If there's no response to the
- 13:39letter within the amount of time provided that it gives you the
- 13:42next step and goes and does the whole process for you, which
- 13:47allows their sort of small claims system to be that much
- 13:51more efficiently handled because it's basically automated at this
- 13:54point in time. And I think there will be, I
- 13:59think it's not long before there are various courts here
- 14:03throughout the United States that adopt certain ways for
- 14:05people to get help easier and, you know, allow more people to
- 14:11have access to the courts through some of these platforms.
- 14:15Yeah. I think as it stands right now,
- 14:17having discussed the same issue with some, you know, research
- 14:21attorneys and one in particular who was a head research attorney
- 14:26at one of the appellate divisions, the feedback that
- 14:29I've gotten is that at this point, the courts, because of
- 14:32their budgets, don't have the money to really invest in the AI
- 14:37that's, you know, dedicated to legal, for example.
- 14:40So right now you don't have that issue where the court is fully
- 14:44reliant on that. But, you know, the scary part is
- 14:47that I think they're using some of the cheaper, you know, open
- 14:50models, which then has repercussions, you know, of its
- 14:55own. But I think at the end of the
- 14:58day, this is something that's happening.
- 15:00And the question is, how do we adapt to it to be the most
- 15:03effective advocates for a client, as opposed to sitting
- 15:07and complaining about it and watching the wave, you know,
- 15:09wash us out. Well, and and and I think you
- 15:13raise a, an interesting point. If the courts don't have the
- 15:17resources, then the path of least resistance is dropping.
- 15:21You know, the moving papers, the opposition, the reply brief into
- 15:25ChatGPT or Claude and seeing what the response is.
- 15:31And if you're a young clerk at or intern at the the courthouse
- 15:39where you're being asked to come up with a memo for the judge,
- 15:43that seems like a a path of least resistance for
- 15:46technologically savvy people. Yeah, I agree.
- 15:51And also think about court reporting.
- 15:53I mean, there's A at least down here, there's a crazy shortage
- 15:57of court reporters to get an in person court reporter to attend
- 16:01a deposition is almost impossible at some points in
- 16:04time. And so it's, it's remote.
- 16:06But think about just a basic AI model that you turn on and
- 16:10transcribes everything the deponent says and just like a
- 16:14normal deposition and can identify when it didn't hear a
- 16:18particular word you put in spelling and it becomes a
- 16:22certified transcript in some way.
- 16:24I mean, I think that's going to happen because there just aren't
- 16:28enough reporters that, you know, I think at one point in time the
- 16:31Los Angeles Superior Court was offering like a huge incentive
- 16:34bonus program to go to court reporting school and, and, and
- 16:37become a certified reporter to be available for the courts.
- 16:40And it, I don't think it was as successful as they thought it
- 16:43might be. So a real easy solution to that
- 16:46is to have an AI model that works just like a court
- 16:50reporter. And so it's, I mean, we
- 16:52obviously already have recording devices.
- 16:54So we're 98% of the way there. It's just getting it to be
- 16:59produced in a certified way that's reliable, that can then
- 17:02be prepared into a transcript and given to a court.
- 17:07I think we're at A, at least from my conversations with court
- 17:10reporters, we're at a very precarious inflection point.
- 17:16And and precarious inflection point is do you want to be an
- 17:19apprentice buggy whip maker learning your skills as
- 17:24automobiles are being rolled out on the road?
- 17:26Or are you being, you know, doing high level training for a
- 17:30job that is going to be probably these legislation sometime in
- 17:34the next 10 years absent the court report lobby being strong
- 17:39enough to hold it back, doing exactly what you're talking
- 17:41about, Marshall? Well, I mean, even and also
- 17:44like, I don't know about you guys, but some of the depot
- 17:46companies I use now already give me an AI generated depot summary
- 17:51that's free. And so right there you don't
- 17:55even ask for it. They've eliminated what would
- 17:59generally be, at least on my end, a paralegal task perhaps or
- 18:02a first year lawyer task, which is a really important task as a
- 18:06lawyer to learn right, to read a deposition and to summarize it,
- 18:09to pull the key things out. Well, now you have that.
- 18:12And I think they generally do a pretty good job of the depos
- 18:15I've taken. You know, you can tell whether
- 18:17they pull that important information.
- 18:19And so no longer do I need to have someone do that work if
- 18:25that deposition summary is created.
- 18:27But it's also a missed opportunity to train a lawyer or
- 18:29a paralegal and how to do that. And so I think that's one area
- 18:33where I see just kind of going away based on those AI generated
- 18:37summaries. Yeah.
- 18:39And I think that raises an important point, and that is how
- 18:42do we maintain the building blocks of the skills that we
- 18:46need to know in order to be able to do the various jobs that the
- 18:50three of us do? When you don't have that
- 18:54ability, you know, you don't have that as a training
- 18:56opportunity. So we just have to be creative
- 18:59and how do we bring up the younger lawyers in our firm to
- 19:03be able to do those things? If they can simply dump that
- 19:07transcript into AI and have it spit out the the summary and not
- 19:14have to go through it themselves and pick up the you know, the
- 19:18nuances of how do you ask a question and you set it up so
- 19:22you get a usable transcript or a sound bite at the end of the
- 19:26day. And that's also where I think
- 19:28motivations come into play that differ between the plaintiff
- 19:31side and the defense side on, you know, on the plaintiff side,
- 19:35you guys contingency work. The the time it takes to train a
- 19:40lawyer to do that is not necessarily time you get paid
- 19:43for versus a defense side lawyer where we bill at, you know, .1
- 19:48at a time. And you know, those were ways
- 19:52not only to train a lawyer, but you know what, they're necessary
- 19:55things. But he also generated revenue
- 19:57doing it. And now obviously, if I get a
- 19:59deposition summary from AI, I'm not billing a client for that.
- 20:02It's received and that's that. So, you know, arguably the
- 20:06client benefits from it if it's accurate, right?
- 20:09If it's not, then they didn't and it doesn't replace that.
- 20:12So I think there's this give and take on depending on which side
- 20:15of the aisle you sit on and how you get paid.
- 20:19And it's going to really dictate how you want to train people.
- 20:22Marshall, I'm curious since you're you do defense work.
- 20:24My perception from my years of doing defense work is that the
- 20:28bills get cut significantly as it is.
- 20:31And now you have AI reviewing your bills and now you have an
- 20:36AI generated work product that if you give to a first year
- 20:40associate to quality control, you're probably not going to get
- 20:44paid for that, for that work. And to me, that creates a lot of
- 20:49pressure on the defense firms and that may reduce, you know,
- 20:54some of the quality of how that translates into the
- 20:58representation of the the clients, especially the ones who
- 21:02are insured and the insurance carriers are paying for.
- 21:05Yeah, no, I I completely agree. And obviously our bills are
- 21:09heavily scrutinized by an I don't know if it's probably AI
- 21:13now, but it will used to just be a computer algorithm, right.
- 21:15If your, if your bills had a specific word that hit a red
- 21:19flag, it was automatically going to be cut to zero and then you
- 21:23would have to appeal it. I know both of you guys are just
- 21:25like loving being on the plaintiff side right now.
- 21:28And so, but if that's how it is, the person, the adjuster on the
- 21:32file that we're working with, who knows the case, who knows
- 21:35why two people had to attend a mediation doesn't even review
- 21:39the bills necessarily. And so they don't know that your
- 21:43time got cut from, you know, 5 hours to 0 hours because you
- 21:47arguably didn't comply with the billing guidelines even though
- 21:49you did. But yeah, I know I think it's
- 21:52going to become a nightmare, especially when I think on that
- 21:56side of the industry, the claims side, I think a lot of their
- 22:01analysis and what they do is going to be taken over by AI
- 22:06models who can objectively evaluate a demand letter.
- 22:12I mean, there's there's even up out is out there which which for
- 22:16you all, you know, basically takes information you give it
- 22:20and creates this beautiful demand letter with damages and
- 22:23tells you how valuable your case is, etcetera.
- 22:25Well, I think on the carrier side, they're going to have
- 22:27their own AI model that's going to take that AI generated miles
- 22:30to your point earlier, take that AI generated demand letter and
- 22:34say here's why it's wrong. Now, I think if the system's
- 22:38working perfectly, it should just objectively prepare a
- 22:42demand letter and then the claims AI model should
- 22:45objectively evaluate it. And you'd think the case would
- 22:48settle, right? Like if it's all working
- 22:50perfectly, there would be a number that no one could really
- 22:54complain about. Now, of course, plaintiffs
- 22:56lawyers are probably going to disagree or what, however it
- 22:59goes. But if if it all works
- 23:01perfectly, you would think that everything just kind of lines
- 23:03up. Well, that's what I there's two
- 23:09points that I want to make on that.
- 23:11One of them is that the, the approach that you just talked
- 23:14about really erodes. When I started doing defense
- 23:18work, there was a relationship, right?
- 23:19I knew the adjusters, I knew the claims reps, I knew their
- 23:23bosses. And that relationship really
- 23:26mattered. And as time went on, it seems
- 23:28like it was less and less of a factor in terms of whether or
- 23:31not you were getting work for a particular company, right?
- 23:34I think that's going to erode a lot of that the more AI gets
- 23:38involved. And then the second piece of it
- 23:41is, I think historically, carriers have had a very hard
- 23:44time with the loss of, you know, human losses, right?
- 23:49For instance, you know, what's emotional distress, pain,
- 23:51suffering, all that. And it'll be interesting to see
- 23:55how they program their, their AI to account for what jurors will
- 23:59do in a courtroom. Because that's the biggest
- 24:02disconnect is, well, the jurors are never going to do that.
- 24:05And then all of a sudden they're looking down at a massive
- 24:08verdict and they're scratching their head about how did we get
- 24:11here? And that'll be interesting
- 24:13because ultimately the input in terms of programming and how
- 24:18that AI learns will determine how it evaluates and spits out
- 24:23the final outcome in its evaluation.
- 24:26Yeah. And I think it's equally true on
- 24:27the plaintiff side because you know, let's say you use even up
- 24:30or whatever program to create this great demand letter, but
- 24:34you're a phenomenal trial lawyer, right?
- 24:36And a phenomenal trial lawyer creates value in a case far
- 24:39above whatever that demand letter is going to spit out.
- 24:43It just doesn't know that metric.
- 24:45And so I think that's where a, you certainly can't just be
- 24:49pumping these letters out without looking at them because
- 24:51I think on the plaintiff side, probably undervaluing your case,
- 24:54depending on the type of lawyer you are.
- 24:56And if it's on the claim side, you've got to really
- 24:59realistically account for who the plaintiff's lawyer is,
- 25:02right? That that's a person who can
- 25:04really hit a home run and tried however many cases or whatever,
- 25:09you know? And so I think those are things
- 25:10that aren't accounted for, but probably can get overlooked if
- 25:15you're just being quote lazy, I guess, and, you know, trying to
- 25:19have AI do everything for you. I, I think one of the areas that
- 25:24I'm really interested to see in terms of data sets and, and how
- 25:27they develop, you know, in, in times past there was Colossus,
- 25:33you know, evaluations of cases based on algorithmic
- 25:36information. As we have large language models
- 25:41and we start having the ability to gather more and more
- 25:44information, to have that information analysed in
- 25:46different ways, having a database that that knows what
- 25:50cases are settling for, knows what verdicts are coming in at,
- 25:54can account for, you know, rating a trial error in terms of
- 25:58the quality on the firm. Theoretically, you know, you
- 26:02almost have a limited approaching Infinity of, of, of
- 26:05perfect information for valuation on cases.
- 26:09In theory it won't happen, but I see that being rolled out to
- 26:14insurance companies as as a data set where they start putting
- 26:17values on cases and sticking to it.
- 26:19Well, there's actually a defense firm that's now, you know,
- 26:23coming out with an AI to prevent nuclear ver verdicts.
- 26:27And, oh, you know, but they've since been hit with several
- 26:30nuclear verdicts. So I'm like, maybe your AI isn't
- 26:33working as well as you thought it?
- 26:35Would we just need to adjust the model?
- 26:37Right, so. There's.
- 26:40There's that piece of it. It's like, all right, well,
- 26:41you're gonna to guarantee a result.
- 26:43And that's the differentiating factor, right, Is no one can
- 26:46guarantee a result for their client.
- 26:48But again, I always really look at verdicts in similar cases,
- 26:54but I discount them because, you know, every lawyer is different,
- 26:57every client is different. And if you switch out two jurors
- 27:01or three jurors out of that case, maybe you have a different
- 27:04result. But and the most valuable tool I
- 27:08think we have is the conversations we have with
- 27:11normal human beings who are looking at, you know, the the
- 27:15hearing, what we're telling them and saying, you know what, that
- 27:17doesn't sound right or yeah, that's a great argument.
- 27:20Go ahead and make it. Well, as, as we touch on
- 27:25different topics and, and we stay topical and, and we also
- 27:29stay mindful of time because the commitment on these were, they
- 27:32were not going to be deep dives are going to be in the, in the
- 27:3330 to 40 minute range. I did want to bring up the, the
- 27:37recent research from Anthropic where they were looking at and,
- 27:42and these were sandboxed testing, but meaning these were
- 27:46not real world evolutions, but where they had put AI agents in
- 27:52place. And, and these are different
- 27:54than what I think a lot of lawyers are using these days.
- 27:56It's not us dropping information into Claude or Westlaw or some
- 28:02other piece, but where an agent is allowed to roam free within a
- 28:07a server system and and review e-mail and and cobble to gather
- 28:10information. And the agents that were allowed
- 28:14to their own autonomy when threatened with being shut down,
- 28:19found the emails amongst people in in the data sets and use
- 28:24those to blackmail the folks who were threatening to shut them
- 28:27down. And, and I thought that was an
- 28:29interesting thing just for us to talk about both from, from a
- 28:32tort perspective as as people start the potential of deploying
- 28:37these, but also in terms of, you know, are are we ready for prime
- 28:40time with AI in terms of agents being deployed into our, our
- 28:45systems? Probably not right I I'm.
- 28:55Sorry, Sharon, I'm afraid you can't do that.
- 28:58Well, I mean, you look at, for instance, Google has this thing
- 29:00like the, you know, the the agent will call and make you an
- 29:03appointment for, you know, a haircut or whatever, right?
- 29:06I mean, and that's seems pretty neat when they demonstrated,
- 29:10right? But then you have this wild card
- 29:12of all right, I'm going to use your emails to suggest to your
- 29:15boss that you're having an affair with one of your
- 29:18colleagues. I mean, that's what the
- 29:19anthropic model did, right? And that to me is scary.
- 29:24And I think Miles and I talked about this.
- 29:26I always say please and thank you in my prompts.
- 29:30And, you know, Sam Altman, the, you know, head of open AI said
- 29:34it's costing them hundreds of millions of dollars where people
- 29:37are doing that. So out of curiosity, I went on
- 29:40and I asked ChatGPT, do you care if I say please or thank you?
- 29:44It said, well, I don't care. I do notice.
- 29:46And it sets a nice tone for our conversations.
- 29:50And I'm thinking that's a veiled threat if I ever heard one.
- 29:54So all all things equal, Sandy, you're going to lose $100
- 29:57million a year, 'cause I'm going to keep saying please and thank
- 30:00you. That's yeah, I, I remember you
- 30:06bring that up in a previous conversation and and it is
- 30:10certainly is an an interesting piece to to to think about
- 30:13Marshall. I don't have much to add on that
- 30:17I'm not, excuse me, I'm not as familiar with that that
- 30:20research. Understood, understood.
- 30:23I think that the other area and the reason I bring up the tort
- 30:27side of this is as with every technology that threatens our
- 30:33future as lawyers in say the personal injury world, it
- 30:38appears that there may be new areas where there may be
- 30:42opportunities and, and that is, you know, coding errors,
- 30:46malfeasance on behalf of agents and, and the deployment of them.
- 30:50I I see areas where people certainly have the opportunity
- 30:53for practice as far as that's. Concerned well what about I
- 30:56believe there was a deceased victim I think it was in a
- 31:01criminal case who gave a victim an impact statement.
- 31:07It was an AI generated victim impact statement from the
- 31:10deceased. And so, you know, I, I think
- 31:14there's on the plaintiff side, a lot of opportunity for real life
- 31:22reconstruction. You know, like you all hire
- 31:25accident reconstructionists and, and the technology's pretty
- 31:27unbelievable how, how they can do things and just make it like
- 31:31a, a multi $1,000,000 motion picture.
- 31:34Now just imagine adding AI tools to that and creating, you know,
- 31:39the actual people who were injured and put them back in the
- 31:43car. Not just like a, you know, like
- 31:46a robot or whatever it is like the literal person.
- 31:48Think about how effective that will be at, you know, capturing
- 31:54the jury's attention and making it even more emotional because
- 31:59they can see the faces and the horror that that person went
- 32:02through with respect, with respect to whatever it is.
- 32:05So I think, you know, someone's going to get there and then it's
- 32:08going to try. Someone's going to try to get it
- 32:10in, you know, into their closing argument or into their cross
- 32:13with their expert and it's going to get denied.
- 32:15It's going to get denied. And then some judge is going to
- 32:17allow it and then the door will be come open to this type of
- 32:21thing because it's going to be the new normal.
- 32:24There's there's no longer going to be a need for just a faceless
- 32:27person in your video, you're going to have the actual person.
- 32:33And I think that's going to be very, very powerful.
- 32:36Yeah. And that that's a great point
- 32:38because now we're seeing AI work.
- 32:40But you know, I don't know if you've seen these ads where you
- 32:42give it a picture and then it animates that picture and it
- 32:46looks exactly like the people who are in the picture.
- 32:49So that's not out of, I mean it's not out of the reality that
- 32:54you're talking about. And at the end of the day, you
- 32:56look at the Google system that just came online and for like
- 33:00140 bucks a month, I think you can basically create AI movies.
- 33:06I mean, that's an incredible thing.
- 33:09And from and of an entry standpoint, if I can get an
- 33:11expert to say, yeah, this is accurate in terms of what
- 33:14happened it, it's at the very least the demonstrative that the
- 33:17jury gets to see. I agree.
- 33:21And so I think those are, and maybe someone's even tried
- 33:25already. You know, we don't know, it
- 33:26hasn't been reported, but I do know there was an article where
- 33:30the the victim, he, you know, gave his statement.
- 33:34And imagine how powerful that is for a judge sitting there when
- 33:38you're about to sentence someone who committed a crime and now
- 33:40you're looking at the person who died giving a statement.
- 33:46It's pretty compelling stuff. So as we as we get into short
- 33:52strokes for this episode, I, I did want to circle back to the
- 33:57idea of losing what I would refer to as the the wax on wax
- 34:01off exercises for clerks and associates.
- 34:04The idea of of how doing lots of deposition summaries helps one
- 34:10understand how to take a good deposition.
- 34:13Do you, Sharad, do you Marshall, have any thoughts on how you're
- 34:17going to work with your young folks to continue their skills
- 34:23and stay current? Meaning we don't teach people
- 34:26how to use a typewriter anymore because it's really not
- 34:29necessary, yet people still know how to type is.
- 34:34Is there a similar analogy or a similar way that you've been
- 34:36approaching the training of younger people taking into
- 34:39account the these new AI tools that are are coming out?
- 34:44From my view, it's still new enough.
- 34:47And again, this is where plaintiff versus defense
- 34:50differs. The incentive isn't quite there
- 34:53for me to adopt AI across the board.
- 34:57You know, I think law firms are certainly in interviews with new
- 35:02associates. I because I, it's been asked to
- 35:04me is how are you using AI? How have you adopted into your
- 35:08practice? And 9 out of 10 times it
- 35:11happens, they bring up a, a platform that I've never heard
- 35:14of 'cause there are just so many, you know, and it's like,
- 35:17oh, I haven't heard of that. I go and look at it and it's
- 35:19interesting or it's not, but they're asking about it.
- 35:22So they're already aware that it's going to be a part of their
- 35:25practice. So for me, it's just still, you
- 35:29know, I allow it to be used for creative purposes, developing
- 35:33case themes, you know, deposition questions on an
- 35:37expert that you aren't really familiar with, things like that.
- 35:40So I haven't allowed it to replace the true legal work that
- 35:44gets done here. Even discovery responses, we
- 35:48don't, there's plenty of platforms that that streamline
- 35:51that. But for our purposes, we're not
- 35:54there yet. But if I did get there, I would
- 35:56only allow people to use that who were experienced lawyers
- 36:01because then they know what the right discovery response should
- 36:07be. You know, sure, it got created
- 36:09in 10 seconds, but a first year lawyer doesn't know if what was
- 36:12created is actually what should be there, right?
- 36:15If you got to know how to check, if you're going to check boxes
- 36:17to insert objections, you need to know which objections to, to
- 36:21check the boxes. So only an experienced lawyer is
- 36:23going to know those things and then your safeguards are already
- 36:27working for you where a younger lawyer can certainly learn how
- 36:30to use it, but they really need to understand, you know,
- 36:33objections or whatever it is, the content, what you put in a
- 36:36response, what you don't, how it's worded, how much
- 36:39information you want to put in, you know, maybe you want to be a
- 36:42little more cagey. There's all kinds of strategy,
- 36:44as we know, that goes into how a defense lawyer responds to
- 36:48discovery. Basically just give them
- 36:49nothing, you know, and, and per pound, 490 special
- 36:55interrogatories. So that's that's kind of how I
- 36:59do it. Thank you, Marshall.
- 37:02What? What about you, Sharad?
- 37:04I mean, I think what's important to keep in mind is training
- 37:08people to understand the why and that helps them know the how,
- 37:15right? And so why are we arguing about
- 37:18this piece of evidence? Why is it important?
- 37:21How do we tell the story? Why are we telling the story in
- 37:24this sequence? And there's a lot of things you
- 37:27can do even outside of our offices, right?
- 37:31They can go to trial training programs, they can go to
- 37:34storytelling classes, improv classes, acting classes.
- 37:39I've read an evidence book 3 1/2 times and I'm going through it
- 37:43for the, you know, I'm about to finish it, that I'm halfway
- 37:46through it, right? Why?
- 37:47Because I don't need to know the exact code section, but if I can
- 37:53understand the basics of why that code section is there, then
- 37:57I can argue out of any evidentiary issue that I need to
- 38:00do. And I think like we've talked
- 38:02about before, Miles, is that people need to take an active
- 38:05role in their own development as well, right?
- 38:08So we want to encourage our associates to be interested in
- 38:11their own development, learn skills, ask questions.
- 38:15And if you're going to come to me with a question, I'd like you
- 38:17to be able to give me your solution 1st, and then we'll
- 38:20work through it and see if that's what we should do.
- 38:25That's Jenny. Well, anything else you think we
- 38:28should cover today? For me, I think it's a nice
- 38:33jumping off point to start. You know what's going to be an
- 38:36ongoing and collaborative discussion as topics come up?
- 38:39Because they just literally come up every day.
- 38:41I mean, every day I get an e-mail about a new Cle for AI
- 38:45something, so it's couldn't be more relevant.
- 38:49Well, I'm looking forward to having this journey with the two
- 38:52of you. So, Mike, go ahead.
- 38:54Thanks for having us. Yeah.
- 38:56And likewise, with all of you listeners out there, if you have
- 38:59any questions, comments, feedback, your own thoughts on
- 39:03AI and its implications, please reach out at podcast at Coopers
- 39:06dot Law so we can address it. Like what we're doing?
- 39:09Leave us a five star review on your podcast platform of choice
- 39:12to all of you doing justice out there.
- 39:14Happy hunting.