Trust Over Policy: Emotional Intelligence and Building Safer Teams with Joan McMillan
Psychological safety is often treated like something you install with a policy. But is it really a systems issue, or a leadership one?
In this episode of Safety Spotlight, we sit down with Joan McMillan, Canadian Registered Safety Professional and PhD candidate in developmental psychology, to explore the human side of safety culture.
With more than 20 years in health and safety, Joan brings a perspective grounded in behavior, emotional intelligence, and organizational development. We discuss why fear quietly undermines psychological safety, how emotional intelligence shapes leadership…
The skinny
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