Latest / Omni Talk Retail / Learn How Walmart Creates Immersive Digital Shopping Experiences At Scale With SVP Tracy Poulliot

Transcript

Learn How Walmart Creates Immersive Digital Shopping Experiences At Scale With SVP Tracy Poulliot · Omni Talk Retail

• 0:00
  Hello,
• 0:00
  everyone.
• 0:00
  This
• 0:01
  is
• 0:01
  Omnitalk
• 0:01
  Retail.
• 0:02
  I'm
• 0:02
  Chris
• 0:02
  Walton.
• 0:02
  And
• 0:03
  I'm
• 0:03
  Anne
• 0:03
  Mazinga.
• 0:04
  And
• 0:04
  we
• 0:04
  are
• 0:04
  coming
• 0:04
  to
• 0:04
  you
• 0:04
  live
• 0:05
  from
• 0:05
  the
• 0:05
  Walmart
• 0:05
  Seller
• 0:06
  Summit
• 0:06
  in
• 0:07
  Sunny
• 0:07
  San
• 0:07
  Diego,
• 0:08
  CA
• 0:08
  at
• 0:09
  the
• 0:09
  Gaylord
• 0:09
  Hotel.
• 0:10
  And
• 0:10
  we
• 0:10
  are
• 0:10
  pleased
• 0:11
  to
• 0:11
  introduce
• 0:11
  our
• 0:11
  next
• 0:11
  guest,
• 0:12
  Tracy
• 0:13
  Juliot,
• 0:14
  the
• 0:14
  SVP
• 0:15
  of
• 0:15
  digital
• 0:16
  shopping
• 0:16
  experience
• 0:17
  at
• 0:17
  Walmart
• 0:17
  us.
• 0:18
  Tracy,
• 0:18
  thanks
• 0:19
  for
• 0:19
  joining
• 0:19
  us.
• 0:19
  Yeah,
• 0:20
  thank
• 0:20
  you
• 0:20
  for
• 0:20
  having
• 0:20
  me.
• 0:20
  I'm
• 0:20
  honored
• 0:21
  to
• 0:21
  be
• 0:21
  here.
• 0:21
  Well,
• 0:22
  let's
• 0:22
  start
• 0:22
  by
• 0:22
  hearing
• 0:23
  a
• 0:23
  little
• 0:23
  bit
• 0:23
  of
• 0:23
  your
• 0:24
  background
• 0:24
  and
• 0:25
  talk
• 0:25
  about
• 0:25
  your
• 0:25
  current
• 0:26
  role
• 0:26
  at
• 0:26
  Walmart.
• 0:27
  Yeah,
• 0:27
  absolutely.
• 0:28
  So
• 0:28
  I
• 0:28
  have
• 0:29
  been
• 0:29
  in
• 0:29
  E
• 0:29
  commerce
• 0:30
  in
• 0:30
  some
• 0:30
  way,
• 0:30
  shape
• 0:31
  or
• 0:31
  form
• 0:31
  for
• 0:31
  about
• 0:31
  15
• 0:32
  years.
• 0:32
  Okay.
• 0:33
  Spent
• 0:33
  a
• 0:33
  lot
• 0:33
  of
• 0:33
  time
• 0:33
  focused
• 0:34
  on
• 0:34
  the
• 0:34
  customer
• 0:34
  experience
• 0:35
  and
• 0:35
  really
• 0:35
  thinking
• 0:36
  about
• 0:36
  how
• 0:36
  to
• 0:36
  solve
• 0:36
  really
• 0:37
  challenging
• 0:37
  problems
• 0:37
  within
• 0:38
  E
• 0:38
  commerce,
• 0:39
  within
• 0:39
  Walmart.
• 0:40
  Currently.
• 0:40
  Today
• 0:40
  I
• 0:41
  get
• 0:41
  the
• 0:41
  luxury
• 0:42
  of
• 0:42
  being
• 0:42
  able
• 0:42
  to
• 0:43
  lead
• 0:43
  a
• 0:43
  team
• 0:43
  that
• 0:43
  focuses
• 0:44
  on
• 0:44
  delivering
• 0:45
  the
• 0:45
  best
• 0:45
  app
• 0:46
  or
• 0:46
  website
• 0:47
  shopping
• 0:47
  experience
• 0:48
  that
• 0:48
  we
• 0:48
  can
• 0:48
  possibly
• 0:49
  deliver
• 0:49
  for
• 0:49
  our
• 0:49
  customers.
• 0:50
  So,
• 0:50
  Tricy,
• 0:51
  how
• 0:51
  have
• 0:51
  in
• 0:52
  those
• 0:52
  15
• 0:52
  years,
• 0:52
  how
• 0:53
  have
• 0:53
  Walmart's
• 0:54
  digital
• 0:54
  channels
• 0:55
  evolved
• 0:55
  in
• 0:55
  your
• 0:56
  mind
• 0:56
  if
• 0:56
  you
• 0:56
  were
• 0:56
  to
• 0:56
  sum
• 0:56
  it
• 0:56
  all
• 0:57
  up?
• 0:57
  Yeah,
• 0:57
  I
• 0:58
  mean,
• 0:58
  I
• 0:58
  think,
• 0:58
  you
• 0:58
  know,
• 0:59
  I'll
• 0:59
  just
• 0:59
  focus
• 1:00
  in
• 1:00
  on
• 1:00
  the
• 1:00
  last
• 1:00
  five
• 1:00
  years.
• 1:01
  In
• 1:01
  particular,
• 1:01
  if
• 1:02
  you
• 1:02
  think
• 1:02
  back
• 1:02
  to
• 1:02
  where
• 1:02
  Walmart
• 1:03
  was
• 1:03
  in
• 1:04
  early
• 1:04
  2020,
• 1:05
  we
• 1:05
  actually
• 1:05
  had
• 1:05
  two
• 1:06
  different
• 1:06
  shopping
• 1:06
  apps.
• 1:07
  That's
• 1:07
  right,
• 1:07
  I
• 1:07
  forgot
• 1:08
  about
• 1:08
  that.
• 1:08
  Yeah.
• 1:08
  We
• 1:09
  had
• 1:09
  what
• 1:09
  we
• 1:09
  called
• 1:09
  the
• 1:09
  orange
• 1:10
  app,
• 1:10
  which
• 1:10
  is
• 1:10
  really
• 1:11
  how
• 1:11
  you
• 1:11
  bought
• 1:11
  your
• 1:11
  groceries
• 1:12
  or
• 1:12
  online
• 1:12
  delivery
• 1:13
  from
• 1:13
  our
• 1:13
  stores.
• 1:14
  And
• 1:14
  then
• 1:14
  we
• 1:15
  had
• 1:15
  what
• 1:15
  we
• 1:15
  called
• 1:15
  the
• 1:15
  blue
• 1:16
  app,
• 1:16
  which
• 1:16
  was
• 1:16
  more
• 1:16
  of
• 1:17
  a
• 1:17
  traditional
• 1:17
  E
• 1:18
  commerce
• 1:18
  shopping
• 1:18
  experience.
• 1:19
  And
• 1:19
  over
• 1:20
  the
• 1:20
  last
• 1:20
  few
• 1:20
  years,
• 1:21
  we've
• 1:21
  been
• 1:21
  focusing
• 1:21
  on
• 1:22
  how
• 1:22
  do
• 1:22
  we
• 1:22
  merge
• 1:23
  these
• 1:23
  experiences
• 1:24
  together
• 1:24
  in
• 1:24
  a
• 1:24
  way
• 1:25
  that
• 1:25
  we
• 1:25
  can
• 1:26
  eliminate
• 1:26
  some
• 1:26
  of
• 1:26
  the
• 1:27
  burden
• 1:27
  of
• 1:27
  the
• 1:27
  customer
• 1:28
  of
• 1:28
  figuring
• 1:28
  out
• 1:28
  how
• 1:28
  to
• 1:29
  engage
• 1:29
  with
• 1:29
  Walmart.
• 1:30
  We
• 1:31
  believe
• 1:31
  that
• 1:31
  if
• 1:31
  a
• 1:32
  customer
• 1:32
  wants
• 1:32
  to
• 1:32
  search
• 1:33
  for
• 1:33
  an
• 1:33
  Apple,
• 1:34
  it's
• 1:34
  on
• 1:35
  us
• 1:35
  to
• 1:35
  figure
• 1:35
  out
• 1:35
  if
• 1:35
  are
• 1:36
  they
• 1:36
  looking
• 1:36
  for
• 1:36
  Apple
• 1:36
  products
• 1:37
  or
• 1:38
  are
• 1:38
  they
• 1:38
  looking
• 1:38
  for
• 1:38
  apples
• 1:38
  to
• 1:39
  eat?
• 1:39
  Right.
• 1:40
  And
• 1:40
  so
• 1:40
  we've
• 1:40
  been
• 1:40
  on
• 1:41
  this
• 1:41
  journey
• 1:41
  of
• 1:41
  really
• 1:41
  thinking
• 1:42
  about
• 1:42
  how
• 1:42
  we
• 1:42
  simplify
• 1:43
  the
• 1:43
  customer
• 1:44
  experience.
• 1:44
  We
• 1:44
  remove
• 1:45
  complexity,
• 1:46
  and
• 1:46
  we
• 1:46
  really
• 1:46
  create
• 1:47
  experiences
• 1:48
  that
• 1:48
  save
• 1:48
  time
• 1:49
  so
• 1:49
  customers
• 1:49
  can
• 1:49
  spend
• 1:50
  time
• 1:50
  doing
• 1:50
  the
• 1:50
  things
• 1:50
  that
• 1:51
  they
• 1:51
  love.
• 1:51
  Yeah.
• 1:51
  Living
• 1:52
  better.
• 1:52
  Yeah,
• 1:53
  exactly.
• 1:53
  So
• 1:53
  I
• 1:54
  have
• 1:54
  a
• 1:54
  question
• 1:54
  for
• 1:54
  you,
• 1:55
  because
• 1:55
  any
• 1:56
  E
• 1:57
  commerce
• 1:57
  experience
• 1:58
  has
• 1:58
  challenges.
• 2:00
  What
• 2:01
  would
• 2:01
  you
• 2:01
  say,
• 2:01
  like,
• 2:02
  some
• 2:02
  of
• 2:02
  the
• 2:02
  biggest
• 2:02
  challenges
• 2:03
  are
• 2:03
  right
• 2:03
  now
• 2:03
  when
• 2:04
  you're
• 2:04
  trying
• 2:04
  to
• 2:04
  optimize
• 2:05
  digital
• 2:05
  shopping
• 2:06
  for
• 2:06
  Walmart
• 2:07
  customers?
• 2:08
  And
• 2:08
  how
• 2:09
  are
• 2:09
  you
• 2:09
  using
• 2:10
  tools,
• 2:10
  even
• 2:11
  like
• 2:11
  AI,
• 2:11
  to
• 2:11
  help
• 2:12
  address
• 2:12
  some
• 2:12
  of
• 2:12
  those
• 2:13
  challenges?
• 2:14
  Yeah,
• 2:14
  that's
• 2:14
  a,
• 2:14
  it's
• 2:15
  a
• 2:15
  really
• 2:15
  good
• 2:15
  question.
• 2:15
  I,
• 2:16
  you
• 2:16
  know,
• 2:16
  if
• 2:16
  I
• 2:16
  just
• 2:17
  think
• 2:17
  about
• 2:18
  retail
• 2:18
  in
• 2:18
  last
• 2:19
  several
• 2:19
  decades,
• 2:20
  to
• 2:20
  be
• 2:20
  honest,
• 2:21
  the
• 2:21
  really
• 2:22
  big
• 2:22
  innovation
• 2:23
  has
• 2:23
  been
• 2:23
  the
• 2:23
  ability
• 2:24
  to
• 2:24
  transact
• 2:25
  digitally
• 2:25
  up
• 2:26
  until
• 2:26
  recently
• 2:27
  with
• 2:27
  AI.
• 2:27
  Right.
• 2:28
  And
• 2:28
  so
• 2:29
  really
• 2:29
  what
• 2:30
  we
• 2:30
  have
• 2:30
  historically
• 2:31
  over
• 2:31
  the
• 2:31
  last
• 2:31
  couple
• 2:31
  of
• 2:31
  years
• 2:32
  is
• 2:32
  just
• 2:32
  a
• 2:33
  digital
• 2:33
  catalog,
• 2:34
  Right?
• 2:34
  And
• 2:35
  if
• 2:35
  you
• 2:35
  think
• 2:35
  about
• 2:35
  that,
• 2:36
  there
• 2:36
  have
• 2:36
  been
• 2:36
  attempts
• 2:37
  to.
• 2:37
  To
• 2:37
  create
• 2:37
  more
• 2:37
  emerging
• 2:38
  immersive
• 2:39
  experience
• 2:39
  experiences
• 2:40
  that
• 2:40
  kind
• 2:40
  of
• 2:41
  expand
• 2:41
  beyond
• 2:42
  just
• 2:42
  a
• 2:42
  digital
• 2:42
  catalog.
• 2:43
  But
• 2:44
  the
• 2:44
  challenge
• 2:44
  has
• 2:44
  always
• 2:44
  been
• 2:45
  scale.
• 2:45
  How
• 2:45
  do
• 2:45
  you
• 2:46
  do
• 2:46
  that
• 2:46
  at
• 2:46
  scale
• 2:47
  across
• 2:47
  a
• 2:47
  very
• 2:48
  large
• 2:48
  assortment
• 2:48
  like
• 2:48
  we
• 2:49
  have,
• 2:49
  where
• 2:49
  there
• 2:49
  are
• 2:49
  hundreds
• 2:50
  of
• 2:50
  millions
• 2:50
  of
• 2:50
  items?
• 2:51
  And
• 2:51
  I
• 2:51
  think
• 2:52
  what
• 2:52
  AI
• 2:52
  has
• 2:52
  finally
• 2:53
  given
• 2:53
  us
• 2:53
  is
• 2:54
  this
• 2:54
  next
• 2:54
  big
• 2:55
  innovation
• 2:55
  that
• 2:56
  allows
• 2:56
  us
• 2:56
  to
• 2:56
  create
• 2:57
  more
• 2:57
  intuitive,
• 2:58
  engaging,
• 2:58
  and
• 2:59
  immersive
• 2:59
  experiences
• 3:00
  at
• 3:00
  scale
• 3:01
  that
• 3:01
  we
• 3:01
  just
• 3:01
  couldn't
• 3:02
  do
• 3:02
  before
• 3:02
  AI.
• 3:03
  And
• 3:03
  so
• 3:04
  some
• 3:04
  of
• 3:04
  the
• 3:04
  things
• 3:04
  that
• 3:04
  we're
• 3:05
  really
• 3:05
  playing
• 3:05
  around
• 3:05
  with
• 3:05
  is
• 3:06
  one
• 3:06
  Sparky,
• 3:07
  our
• 3:07
  shopping
• 3:07
  assistant
• 3:08
  that
• 3:08
  we
• 3:08
  announced
• 3:08
  earlier
• 3:09
  this
• 3:09
  year,
• 3:10
  which
• 3:10
  we're
• 3:10
  really
• 3:10
  excited
• 3:11
  about.
• 3:11
  But
• 3:11
  we
• 3:12
  also
• 3:12
  have
• 3:12
  tools
• 3:12
  that
• 3:13
  have
• 3:13
  been
• 3:13
  around
• 3:13
  for
• 3:13
  a
• 3:13
  few
• 3:13
  years,
• 3:14
  like
• 3:14
  virtual
• 3:14
  try
• 3:15
  on
• 3:15
  where
• 3:15
  you
• 3:15
  can
• 3:16
  test
• 3:16
  the
• 3:16
  clothes
• 3:16
  that
• 3:17
  you
• 3:17
  want
• 3:17
  to
• 3:17
  buy
• 3:17
  before
• 3:18
  committing
• 3:18
  or
• 3:20
  viewing
• 3:20
  furniture
• 3:21
  in
• 3:21
  your
• 3:21
  room
• 3:21
  before
• 3:22
  you
• 3:22
  commit
• 3:22
  to
• 3:22
  that
• 3:22
  purchase.
• 3:23
  And
• 3:24
  I
• 3:24
  think
• 3:24
  what's
• 3:24
  most
• 3:25
  exciting
• 3:25
  about
• 3:25
  AI
• 3:26
  is
• 3:26
  we
• 3:26
  now
• 3:27
  can
• 3:27
  scale
• 3:27
  those
• 3:27
  capabilities
• 3:28
  in
• 3:29
  a
• 3:29
  way
• 3:29
  that
• 3:29
  was
• 3:30
  just
• 3:30
  prohibitive
• 3:31
  in
• 3:31
  years
• 3:31
  past.
• 3:32
  So
• 3:32
  we're
• 3:32
  really
• 3:32
  excited
• 3:33
  about
• 3:33
  the
• 3:33
  future.
• 3:33
  Okay.
• 3:34
  Since
• 3:34
  you
• 3:34
  mentioned
• 3:35
  it,
• 3:36
  Sparky.
• 3:37
  Yes,
• 3:37
  Sparky.
• 3:38
  We've
• 3:38
  talked
• 3:38
  about
• 3:38
  it
• 3:38
  on
• 3:38
  our
• 3:38
  show,
• 3:38
  but
• 3:39
  I
• 3:39
  imagine
• 3:39
  there's
• 3:39
  still
• 3:39
  quite
• 3:40
  a
• 3:40
  few
• 3:40
  people
• 3:40
  out
• 3:40
  there
• 3:40
  that
• 3:40
  aren't
• 3:41
  as
• 3:41
  familiar
• 3:41
  with
• 3:41
  what
• 3:42
  it
• 3:42
  is.
• 3:42
  So
• 3:42
  first
• 3:43
  of
• 3:43
  all,
• 3:43
  what
• 3:43
  is
• 3:43
  Sparky
• 3:44
  now
• 3:45
  and
• 3:45
  where
• 3:45
  is
• 3:45
  Sparky
• 3:46
  going?
• 3:47
  It's
• 3:47
  a
• 3:47
  really
• 3:47
  good
• 3:47
  question.
• 3:48
  So
• 3:48
  Sparky
• 3:49
  is
• 3:49
  our
• 3:49
  generative
• 3:49
  AI
• 3:50
  shopping
• 3:50
  assistant,
• 3:51
  and
• 3:51
  it
• 3:51
  does
• 3:51
  everything
• 3:52
  from
• 3:52
  synthesizing
• 3:53
  product
• 3:53
  reviews
• 3:54
  to
• 3:54
  allowing
• 3:54
  customers
• 3:55
  to
• 3:55
  compare
• 3:56
  items
• 3:56
  and
• 3:57
  really
• 3:57
  just
• 3:57
  make
• 3:57
  more
• 3:57
  informed
• 3:58
  purchasing
• 3:58
  decisions.
• 3:59
  We
• 3:59
  want
• 3:59
  our
• 3:59
  customers
• 4:00
  to
• 4:00
  have
• 4:00
  confidence
• 4:01
  in
• 4:01
  the
• 4:01
  way
• 4:01
  that
• 4:01
  they
• 4:01
  shop,
• 4:02
  and
• 4:02
  we
• 4:02
  believe
• 4:02
  Sparky
• 4:03
  is
• 4:03
  and
• 4:04
  will
• 4:04
  continue
• 4:04
  to
• 4:04
  play
• 4:05
  a
• 4:05
  really
• 4:05
  big
• 4:05
  role
• 4:05
  in
• 4:05
  that.
• 4:06
  But
• 4:06
  I
• 4:06
  think
• 4:06
  more
• 4:07
  importantly,
• 4:07
  we're
• 4:07
  really
• 4:07
  excited
• 4:08
  about
• 4:08
  what's
• 4:08
  to
• 4:08
  come.
• 4:09
  And
• 4:09
  I
• 4:10
  talked
• 4:10
  a
• 4:10
  little
• 4:10
  bit
• 4:10
  earlier
• 4:11
  about
• 4:11
  simplifying
• 4:12
  experiences.
• 4:14
  And
• 4:14
  one
• 4:14
  of
• 4:14
  our
• 4:14
  big
• 4:14
  goals
• 4:15
  is
• 4:15
  how
• 4:15
  do
• 4:15
  we
• 4:15
  solve
• 4:16
  problems
• 4:16
  for
• 4:16
  customers?
• 4:17
  We
• 4:18
  believe
• 4:18
  that
• 4:18
  Sparky
• 4:19
  is
• 4:19
  going
• 4:19
  to
• 4:19
  play
• 4:19
  a
• 4:20
  really
• 4:20
  important
• 4:20
  role
• 4:20
  in
• 4:21
  solving
• 4:21
  problems
• 4:22
  at
• 4:22
  scale.
• 4:23
  You
• 4:23
  can
• 4:23
  think
• 4:24
  of
• 4:24
  everything
• 4:24
  from
• 4:25
  figuring
• 4:25
  out
• 4:26
  what
• 4:26
  to
• 4:26
  eat
• 4:26
  for
• 4:26
  dinner
• 4:26
  tonight,
• 4:27
  which,
• 4:28
  if
• 4:28
  you're
• 4:28
  a
• 4:28
  parent
• 4:28
  with
• 4:29
  young
• 4:29
  kids,
• 4:29
  I
• 4:29
  am
• 4:30
  just
• 4:30
  figuring
• 4:31
  out
• 4:31
  what
• 4:32
  you're
• 4:32
  going
• 4:32
  to
• 4:32
  do
• 4:32
  for
• 4:32
  dinner
• 4:33
  is
• 4:33
  a
• 4:33
  problem.
• 4:34
  It's
• 4:35
  the
• 4:35
  biggest
• 4:35
  problem
• 4:35
  in
• 4:35
  my
• 4:36
  life.
• 4:36
  Usually
• 4:37
  it
• 4:37
  is.
• 4:37
  Right.
• 4:38
  We
• 4:38
  believe
• 4:38
  that
• 4:38
  Sparky
• 4:39
  is
• 4:39
  actually
• 4:39
  going
• 4:39
  to
• 4:39
  help
• 4:39
  solve
• 4:40
  problems
• 4:40
  like
• 4:40
  that
• 4:41
  for
• 4:41
  Customers
• 4:41
  at
• 4:41
  scale
• 4:42
  by
• 4:42
  bringing
• 4:42
  great
• 4:43
  assortment,
• 4:43
  great
• 4:44
  options
• 4:44
  to
• 4:44
  customers
• 4:45
  together
• 4:45
  with
• 4:45
  services
• 4:45
  we
• 4:46
  offer
• 4:46
  like
• 4:47
  recipes
• 4:48
  and
• 4:48
  the
• 4:48
  ability
• 4:48
  to
• 4:49
  say,
• 4:49
  I'm
• 4:49
  going
• 4:49
  to
• 4:49
  create
• 4:50
  an
• 4:50
  entire
• 4:50
  meal
• 4:50
  solution
• 4:51
  for
• 4:51
  the
• 4:51
  week
• 4:51
  for
• 4:52
  my
• 4:52
  family
• 4:53
  in
• 4:53
  a
• 4:53
  few
• 4:53
  clicks,
• 4:54
  which
• 4:54
  is
• 4:55
  really
• 4:55
  where
• 4:55
  Sparky
• 4:56
  can
• 4:56
  help
• 4:56
  customers
• 4:57
  in
• 4:57
  a
• 4:57
  new
• 4:57
  way.
• 4:58
  So
• 4:58
  we're
• 4:58
  excited
• 4:59
  about
• 4:59
  the
• 4:59
  future
• 4:59
  and
• 5:00
  Sparky
• 5:00
  is
• 5:00
  really
• 5:01
  going
• 5:01
  to
• 5:01
  focus
• 5:01
  on
• 5:01
  how
• 5:02
  do
• 5:02
  we
• 5:02
  create,
• 5:02
  how
• 5:02
  do
• 5:03
  we
• 5:03
  solve
• 5:03
  problems
• 5:04
  in
• 5:04
  new
• 5:04
  and
• 5:04
  exciting
• 5:05
  ways.
• 5:05
  Okay,
• 5:06
  well,
• 5:06
  what
• 5:06
  else
• 5:07
  is
• 5:07
  ahead?
• 5:07
  When
• 5:08
  you
• 5:08
  think
• 5:08
  about
• 5:08
  the
• 5:08
  future
• 5:09
  of
• 5:09
  the
• 5:09
  Walmart
• 5:10
  app
• 5:10
  experience
• 5:10
  of
• 5:11
  digital
• 5:11
  shopping,
• 5:12
  what
• 5:13
  are
• 5:13
  you
• 5:13
  excited
• 5:13
  about
• 5:14
  and
• 5:14
  what
• 5:14
  kind
• 5:15
  of
• 5:15
  things
• 5:15
  are
• 5:15
  you
• 5:15
  testing?
• 5:16
  Can
• 5:16
  you
• 5:16
  tease
• 5:16
  anything?
• 5:17
  Yeah,
• 5:17
  I
• 5:18
  mean,
• 5:18
  I
• 5:18
  think
• 5:18
  we're
• 5:19
  really
• 5:19
  just
• 5:19
  excited
• 5:19
  about
• 5:19
  how
• 5:20
  AI
• 5:20
  is
• 5:20
  creating
• 5:21
  a
• 5:21
  really
• 5:21
  new
• 5:22
  world
• 5:22
  of
• 5:22
  retail.
• 5:23
  And
• 5:24
  I
• 5:24
  think
• 5:24
  as
• 5:25
  we
• 5:25
  think
• 5:25
  about
• 5:25
  the
• 5:25
  future
• 5:26
  of
• 5:26
  E
• 5:27
  commerce
• 5:27
  and
• 5:27
  the
• 5:27
  future
• 5:28
  of
• 5:28
  digital
• 5:28
  shopping,
• 5:29
  it's
• 5:29
  really
• 5:29
  an
• 5:30
  AI
• 5:30
  led
• 5:30
  experience.
• 5:31
  And
• 5:32
  I
• 5:32
  think
• 5:32
  it's
• 5:32
  somewhat
• 5:32
  hard
• 5:33
  to
• 5:33
  even
• 5:33
  imagine
• 5:33
  what
• 5:33
  that's
• 5:34
  going
• 5:34
  to
• 5:34
  look
• 5:34
  like
• 5:34
  because
• 5:34
  we're
• 5:35
  just
• 5:35
  not
• 5:35
  used
• 5:35
  to
• 5:35
  it
• 5:35
  today.
• 5:36
  Sure.
• 5:36
  So
• 5:36
  it's
• 5:37
  hard
• 5:37
  to
• 5:37
  describe
• 5:37
  what
• 5:38
  the
• 5:38
  future
• 5:38
  is
• 5:38
  going
• 5:38
  to
• 5:38
  look
• 5:39
  like,
• 5:39
  but
• 5:39
  what
• 5:39
  I
• 5:39
  will
• 5:39
  say
• 5:39
  is
• 5:40
  it's,
• 5:40
  it's
• 5:40
  really
• 5:40
  going
• 5:41
  to
• 5:41
  be
• 5:41
  very
• 5:41
  AI
• 5:41
  forward
• 5:42
  and
• 5:42
  very
• 5:43
  focused
• 5:43
  on
• 5:43
  how
• 5:44
  do
• 5:44
  we
• 5:44
  continue
• 5:44
  to
• 5:44
  solve
• 5:45
  problems
• 5:45
  for
• 5:45
  customers
• 5:46
  in
• 5:46
  a
• 5:46
  way
• 5:46
  that
• 5:46
  simplifies
• 5:47
  their
• 5:47
  experience
• 5:47
  and
• 5:48
  lets
• 5:48
  them
• 5:48
  spend
• 5:49
  more
• 5:49
  time
• 5:49
  on
• 5:49
  the
• 5:49
  things
• 5:49
  that
• 5:50
  they
• 5:50
  care
• 5:50
  about
• 5:50
  most.
• 5:51
  And
• 5:51
  that'll
• 5:51
  be
• 5:52
  anchored
• 5:52
  by
• 5:52
  a
• 5:52
  few
• 5:52
  really
• 5:53
  key
• 5:53
  things.
• 5:54
  One,
• 5:54
  continue
• 5:54
  to
• 5:54
  have
• 5:55
  great
• 5:55
  assortment.
• 5:56
  Our
• 5:56
  marketplace
• 5:57
  sellers
• 5:57
  play
• 5:57
  a
• 5:58
  really
• 5:58
  important
• 5:58
  role
• 5:58
  in
• 5:59
  that
• 5:59
  for
• 5:59
  us.
• 6:00
  The
• 6:00
  second
• 6:00
  is
• 6:00
  continue
• 6:00
  to
• 6:01
  have
• 6:01
  great
• 6:01
  prices.
• 6:02
  You
• 6:02
  know,
• 6:02
  Walmart
• 6:02
  stands
• 6:03
  for
• 6:03
  everyday
• 6:04
  low
• 6:04
  prices
• 6:04
  and
• 6:05
  we
• 6:05
  want
• 6:05
  to
• 6:05
  continue
• 6:06
  to
• 6:06
  deliver
• 6:06
  that
• 6:06
  experience
• 6:07
  for
• 6:07
  our
• 6:07
  customer.
• 6:08
  We
• 6:08
  also
• 6:08
  want
• 6:09
  to
• 6:09
  continue
• 6:09
  to
• 6:09
  deliver
• 6:09
  great
• 6:10
  experiences
• 6:11
  in
• 6:11
  any
• 6:11
  way
• 6:12
  that
• 6:12
  customers
• 6:12
  want
• 6:12
  to
• 6:13
  choose
• 6:13
  to
• 6:13
  shop,
• 6:13
  whether
• 6:14
  that's
• 6:14
  in
• 6:14
  our
• 6:15
  stores,
• 6:16
  online
• 6:17
  or
• 6:17
  with
• 6:18
  Sparky.
• 6:19
  We
• 6:19
  want
• 6:19
  customers
• 6:20
  to
• 6:20
  be
• 6:20
  able
• 6:20
  to
• 6:20
  choose
• 6:20
  their
• 6:20
  own
• 6:20
  destiny
• 6:21
  and
• 6:21
  have
• 6:21
  a
• 6:22
  great
• 6:22
  experience,
• 6:22
  however
• 6:23
  it
• 6:23
  is
• 6:23
  that
• 6:23
  they
• 6:23
  want
• 6:23
  to
• 6:23
  engage
• 6:24
  with
• 6:24
  us.
• 6:24
  Yeah.
• 6:25
  Well,
• 6:25
  Tracy,
• 6:25
  thank
• 6:26
  you
• 6:26
  so
• 6:26
  much
• 6:26
  for
• 6:26
  joining
• 6:27
  us.
• 6:27
  You
• 6:27
  left
• 6:28
  us
• 6:28
  some
• 6:28
  nuggets
• 6:28
  to
• 6:28
  think
• 6:28
  about,
• 6:29
  particularly
• 6:29
  I'm
• 6:30
  trying
• 6:30
  to
• 6:30
  wrap
• 6:30
  my
• 6:30
  head
• 6:30
  around
• 6:31
  right
• 6:31
  now
• 6:31
  this
• 6:31
  nugget
• 6:31
  around
• 6:32
  digital
• 6:33
  being
• 6:33
  the
• 6:33
  tool
• 6:34
  to
• 6:34
  unlock
• 6:34
  scale
• 6:35
  a
• 6:35
  way,
• 6:35
  particularly
• 6:36
  with
• 6:36
  AI
• 6:36
  too.
• 6:36
  So
• 6:36
  I'm
• 6:37
  going
• 6:37
  to
• 6:37
  think
• 6:37
  more
• 6:37
  about
• 6:37
  that
• 6:37
  as
• 6:37
  we
• 6:38
  go
• 6:38
  on
• 6:38
  here.
• 6:38
  But,
• 6:39
  but
• 6:39
  thank
• 6:39
  you
• 6:39
  again
• 6:39
  for
• 6:40
  joining
• 6:40
  us.
• 6:40
  Thank
• 6:40
  you
• 6:40
  to
• 6:41
  the
• 6:41
  Walmart
• 6:41
  team
• 6:41
  for
• 6:42
  having
• 6:42
  us
• 6:42
  here
• 6:43
  at
• 6:43
  their
• 6:43
  seller
• 6:44
  summit.
• 6:44
  And
• 6:44
  until
• 6:44
  next
• 6:45
  time,
• 6:45
  and
• 6:45
  be
• 6:45
  careful
• 6:46
  out
• 6:46
  there.