H.I.G. Capital CTO Luis Suarez: "The Missing Layer in AI Transformation? DEX!"

The DEX Show: A Show for IT Change Makers · Jun 3, 2026 · 30m · transcript

Luis Suarez, CTO at H.I.G. Capital, joins Tom to discuss how technology leadership is evolving from operational support to business enablement in the age of AI. Drawing on more than two decades at the global investment firm, Suarez explores AI as an "equal opportunities disruptor," the growing convergence of CIO and CTO responsibilities, and why IT must become the department of "how," not "no." The conversation also dives deep into the relationship between Digital Employee Experience (DEX) and AI transformation, examining how visibility, observability and proactive remediation help…