Latest / CEO Daily Brief with Dr. Jessica Kriegel
An Open Letter to Delta CEO Ed Bastian
In today's episode:
Delta Airlines fosters a culture of community engagement. But in the wake of the Crowdstrike disaster, CEO Ed Bastian is quoted saying it was too late to reach out to Microsoft and Crowdstrike executives.
Cultivating caring relationships involves giving difficult feedback and opening lines of communication. Publicly declaring that you're not open to having a conversation is just playing the blame game.
We're always getting better, so how is Delta growing from the experience? Ed Bastian, you're always welcome to discuss it here on Culture Leaders.
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