Latest / Omni Talk Retail / Justin Weinstein On The Rationale Behind Giant Eagle's $100M "Because It Matters" Investment

Transcript

Justin Weinstein On The Rationale Behind Giant Eagle's $100M "Because It Matters" Investment · Omni Talk Retail

• 0:00
  Hello
• 0:00
  everyone.
• 0:01
  This
• 0:01
  is
• 0:01
  Omnitak
• 0:02
  Retail.
• 0:02
  I'm
• 0:03
  Anne
• 0:03
  Mazinga.
• 0:04
  And
• 0:04
  I'm
• 0:04
  Chris
• 0:04
  Walton.
• 0:04
  And
• 0:05
  we
• 0:05
  are
• 0:05
  coming
• 0:05
  to
• 0:05
  you
• 0:05
  live
• 0:06
  from
• 0:06
  the
• 0:06
  Fusion
• 0:06
  Group
• 0:06
  booth
• 0:07
  here
• 0:07
  at
• 0:07
  Grocery
• 0:08
  Shop
• 0:08
  2025.
• 0:09
  I
• 0:09
  want
• 0:09
  to
• 0:10
  give
• 0:10
  a
• 0:10
  big
• 0:10
  thank
• 0:10
  you
• 0:10
  to
• 0:11
  the
• 0:11
  Vuzion
• 0:11
  Group
• 0:11
  for
• 0:12
  making
• 0:13
  all
• 0:13
  of
• 0:13
  our
• 0:13
  coverage
• 0:13
  of
• 0:14
  the
• 0:14
  conference
• 0:14
  here
• 0:14
  possible
• 0:15
  today
• 0:15
  and
• 0:16
  tomorrow,
• 0:16
  including
• 0:17
  our
• 0:17
  next
• 0:18
  interview.
• 0:18
  Chris
• 0:19
  and
• 0:19
  I
• 0:19
  are
• 0:19
  excited
• 0:20
  to
• 0:20
  have
• 0:20
  the
• 0:21
  EVP
• 0:21
  and
• 0:22
  Chief
• 0:22
  Merchandising
• 0:23
  and
• 0:23
  Marketing
• 0:24
  Officer
• 0:24
  from
• 0:25
  Giant
• 0:25
  Eagle,
• 0:26
  Justin
• 0:27
  Weinstein.
• 0:28
  Thank
• 0:28
  you
• 0:29
  so
• 0:29
  much
• 0:29
  for
• 0:30
  joining
• 0:30
  us,
• 0:30
  Justin.
• 0:31
  We're
• 0:31
  really
• 0:31
  excited
• 0:32
  to
• 0:32
  have
• 0:32
  you
• 0:32
  here.
• 0:32
  Of
• 0:33
  course.
• 0:33
  Thanks
• 0:33
  for
• 0:33
  having
• 0:34
  me.
• 0:34
  I'm
• 0:34
  excited
• 0:34
  to
• 0:34
  be
• 0:34
  here.
• 0:35
  Yes.
• 0:36
  Well,
• 0:36
  let's
• 0:37
  start
• 0:37
  by
• 0:37
  giving
• 0:37
  our
• 0:38
  audience
• 0:38
  a
• 0:38
  little
• 0:39
  bit
• 0:39
  of
• 0:39
  your
• 0:40
  background
• 0:41
  and
• 0:41
  also
• 0:41
  telling
• 0:42
  them
• 0:42
  a
• 0:42
  little
• 0:42
  bit
• 0:43
  about
• 0:43
  Giant
• 0:43
  Eagle
• 0:45
  the
• 0:45
  grocer
• 0:46
  where
• 0:46
  you
• 0:46
  are
• 0:47
  just
• 0:47
  kind
• 0:47
  of
• 0:47
  a
• 0:47
  quick
• 0:48
  background
• 0:48
  for
• 0:48
  those
• 0:48
  who
• 0:48
  might
• 0:49
  not
• 0:49
  be
• 0:49
  familiar.
• 0:49
  Yeah,
• 0:50
  absolutely.
• 0:50
  Why
• 0:51
  don't
• 0:51
  I
• 0:51
  start
• 0:51
  with
• 0:51
  the
• 0:51
  last
• 0:52
  part
• 0:52
  of
• 0:52
  your
• 0:52
  question,
• 0:52
  which
• 0:53
  is
• 0:53
  Giant
• 0:54
  Eagle,
• 0:54
  we're
• 0:54
  a
• 0:55
  food
• 0:55
  and
• 0:56
  drug
• 0:56
  retailer.
• 0:57
  We're
• 0:57
  a
• 0:57
  regional,
• 0:58
  so
• 0:58
  we're
• 0:58
  based
• 0:59
  in
• 0:59
  Pittsburgh,
• 0:59
  Pennsylvania
• 1:00
  with
• 1:01
  stores
• 1:01
  in
• 1:01
  pa,
• 1:02
  Ohio,
• 1:03
  Indiana,
• 1:04
  West
• 1:05
  Virginia
• 1:05
  and
• 1:06
  Maryland.
• 1:07
  And
• 1:08
  we're
• 1:08
  a
• 1:08
  business
• 1:09
  that
• 1:10
  is
• 1:10
  95
• 1:11
  years
• 1:11
  old.
• 1:11
  We're
• 1:12
  a
• 1:12
  family
• 1:12
  owned
• 1:12
  business
• 1:14
  and
• 1:14
  we're
• 1:15
  growing
• 1:16
  in
• 1:16
  the
• 1:16
  supermarket
• 1:17
  space.
• 1:17
  We've
• 1:17
  also
• 1:18
  taken
• 1:18
  on
• 1:18
  a
• 1:18
  lot
• 1:18
  of
• 1:19
  growth
• 1:19
  inside
• 1:19
  of
• 1:19
  the
• 1:19
  pharmacy
• 1:20
  space.
• 1:21
  Excellent.
• 1:21
  In
• 1:21
  terms
• 1:22
  of
• 1:22
  me,
• 1:22
  I've
• 1:22
  been
• 1:23
  with
• 1:23
  Giant
• 1:23
  Eagle
• 1:23
  for
• 1:24
  a
• 1:25
  little
• 1:25
  over
• 1:25
  seven
• 1:25
  and
• 1:26
  a
• 1:26
  half
• 1:26
  years
• 1:27
  prior
• 1:27
  to
• 1:27
  was
• 1:27
  with
• 1:28
  8451
• 1:29
  and
• 1:29
  in
• 1:30
  Kroger.
• 1:31
  And
• 1:31
  I've
• 1:31
  had
• 1:31
  a
• 1:31
  whole
• 1:32
  bunch
• 1:32
  of
• 1:32
  different
• 1:32
  roles
• 1:33
  during
• 1:34
  my
• 1:35
  time
• 1:35
  at
• 1:36
  Giant
• 1:36
  Eagle.
• 1:36
  Everything
• 1:37
  from
• 1:37
  digital
• 1:38
  to
• 1:38
  loyalty
• 1:39
  to
• 1:39
  personalization
• 1:40
  to
• 1:40
  customer
• 1:41
  experience.
• 1:42
  And
• 1:42
  today
• 1:43
  I
• 1:43
  serve,
• 1:43
  as
• 1:44
  you
• 1:44
  said,
• 1:45
  head
• 1:45
  of
• 1:45
  merchandising
• 1:46
  and
• 1:46
  marketing
• 1:47
  and
• 1:47
  really
• 1:48
  focused
• 1:48
  on
• 1:48
  how
• 1:48
  do
• 1:48
  we
• 1:49
  bring
• 1:49
  together
• 1:49
  all
• 1:49
  of
• 1:50
  our
• 1:50
  commercial
• 1:51
  businesses
• 1:51
  into
• 1:52
  one.
• 1:52
  And
• 1:52
  so
• 1:52
  really
• 1:52
  these
• 1:53
  connection
• 1:53
  points
• 1:53
  between
• 1:54
  merchandising
• 1:55
  and
• 1:55
  buying,
• 1:56
  marketing,
• 1:57
  retail
• 1:57
  media
• 1:58
  and
• 1:58
  E
• 1:59
  commerce,
• 1:59
  how
• 2:00
  do
• 2:00
  those
• 2:00
  come
• 2:00
  together
• 2:00
  to
• 2:01
  create
• 2:02
  a
• 2:02
  connected
• 2:03
  experience
• 2:03
  for
• 2:04
  our
• 2:04
  customer?
• 2:05
  Gotcha.
• 2:06
  So
• 2:07
  I
• 2:07
  imagine
• 2:07
  you've
• 2:07
  been
• 2:07
  to
• 2:08
  grocery
• 2:08
  shop
• 2:08
  before,
• 2:08
  right?
• 2:09
  This
• 2:09
  is
• 2:09
  not
• 2:09
  your
• 2:09
  first
• 2:10
  time.
• 2:10
  You've
• 2:10
  probably
• 2:10
  been
• 2:11
  here
• 2:11
  multiple
• 2:11
  times
• 2:11
  actually.
• 2:12
  And
• 2:12
  you're
• 2:12
  speaking
• 2:13
  on
• 2:13
  stage
• 2:13
  tomorrow,
• 2:13
  if
• 2:14
  I'm
• 2:14
  not
• 2:14
  mistaken.
• 2:14
  So
• 2:15
  what
• 2:15
  are
• 2:15
  you
• 2:15
  planning
• 2:15
  to
• 2:15
  share
• 2:16
  with
• 2:16
  the
• 2:16
  audience
• 2:16
  here?
• 2:19
  So
• 2:19
  a
• 2:19
  few
• 2:19
  things.
• 2:19
  Okay.
• 2:20
  Few
• 2:20
  things
• 2:21
  we're
• 2:21
  going
• 2:21
  to
• 2:21
  share.
• 2:22
  You
• 2:22
  know,
• 2:22
  we
• 2:23
  over
• 2:23
  the
• 2:23
  past
• 2:23
  week
• 2:24
  or
• 2:24
  so
• 2:24
  have
• 2:25
  been
• 2:25
  excited
• 2:26
  to
• 2:26
  unveil
• 2:27
  something
• 2:27
  we've
• 2:27
  been
• 2:27
  working
• 2:28
  on
• 2:28
  for
• 2:28
  a
• 2:28
  long
• 2:28
  time,
• 2:28
  which
• 2:29
  is
• 2:29
  our
• 2:29
  new
• 2:30
  brand
• 2:30
  positioning.
• 2:31
  But
• 2:31
  it's
• 2:31
  really
• 2:31
  more
• 2:32
  than
• 2:32
  that.
• 2:32
  It's
• 2:33
  because
• 2:33
  it
• 2:33
  matters
• 2:34
  and
• 2:34
  because
• 2:34
  it
• 2:35
  matters
• 2:35
  is
• 2:35
  really
• 2:35
  about
• 2:36
  how
• 2:36
  do
• 2:36
  we
• 2:36
  hearken
• 2:36
  back
• 2:37
  to
• 2:37
  all
• 2:37
  of
• 2:38
  the
• 2:38
  reasons
• 2:38
  why
• 2:39
  what
• 2:39
  we
• 2:40
  do
• 2:40
  as
• 2:40
  a
• 2:40
  grocer
• 2:41
  matters
• 2:42
  inside
• 2:42
  of
• 2:42
  the
• 2:42
  communities
• 2:43
  and
• 2:43
  the
• 2:43
  markets
• 2:44
  that
• 2:44
  we
• 2:44
  serve.
• 2:45
  And
• 2:45
  I'm
• 2:45
  going
• 2:46
  to
• 2:46
  talk
• 2:46
  tomorrow
• 2:47
  a
• 2:47
  little
• 2:47
  bit
• 2:47
  about
• 2:49
  a
• 2:49
  few
• 2:49
  of
• 2:49
  the
• 2:50
  key
• 2:50
  themes
• 2:50
  of
• 2:50
  that
• 2:50
  investment.
• 2:51
  So
• 2:51
  it's
• 2:51
  $100
• 2:52
  million
• 2:52
  investment
• 2:53
  that
• 2:53
  we
• 2:53
  have
• 2:54
  pledged
• 2:55
  to
• 2:55
  put
• 2:55
  back
• 2:55
  into
• 2:56
  our
• 2:56
  business,
• 2:57
  and
• 2:57
  it's
• 2:57
  really
• 2:58
  split
• 2:58
  across
• 2:58
  three
• 2:59
  areas.
• 2:59
  One
• 3:00
  is
• 3:00
  everyday
• 3:01
  value.
• 3:02
  We
• 3:02
  know
• 3:02
  that
• 3:03
  the
• 3:03
  consumer
• 3:04
  is
• 3:04
  in
• 3:05
  a
• 3:05
  space
• 3:05
  right
• 3:05
  now
• 3:06
  where
• 3:06
  they're
• 3:06
  thinking
• 3:06
  about
• 3:06
  price
• 3:07
  and
• 3:07
  they're
• 3:08
  thinking
• 3:08
  about
• 3:08
  how
• 3:08
  do
• 3:08
  I
• 3:09
  make
• 3:09
  sure
• 3:09
  that
• 3:09
  every
• 3:10
  time
• 3:10
  I
• 3:10
  go
• 3:10
  to
• 3:11
  the
• 3:11
  grocery
• 3:11
  store,
• 3:12
  I'm
• 3:12
  able
• 3:12
  to
• 3:13
  know
• 3:13
  what
• 3:13
  I'm
• 3:13
  going
• 3:13
  to
• 3:13
  get,
• 3:15
  both
• 3:15
  in
• 3:15
  price
• 3:15
  but
• 3:16
  also
• 3:16
  in
• 3:16
  quality
• 3:17
  as
• 3:17
  well
• 3:17
  as
• 3:17
  in
• 3:17
  service.
• 3:18
  And
• 3:18
  so
• 3:19
  very
• 3:19
  focused
• 3:19
  on
• 3:20
  investment
• 3:20
  in
• 3:20
  value.
• 3:21
  A
• 3:22
  lot
• 3:22
  came
• 3:22
  out
• 3:23
  last
• 3:23
  week
• 3:23
  and
• 3:23
  a
• 3:23
  lot
• 3:24
  will
• 3:24
  continue
• 3:24
  to
• 3:24
  come
• 3:24
  out
• 3:25
  this
• 3:25
  week
• 3:25
  in
• 3:26
  terms
• 3:26
  of
• 3:26
  what
• 3:26
  those
• 3:27
  investments
• 3:27
  look
• 3:27
  like,
• 3:28
  really
• 3:28
  with
• 3:28
  the
• 3:28
  focus
• 3:29
  on
• 3:29
  how
• 3:29
  do
• 3:29
  we
• 3:29
  be
• 3:30
  there
• 3:30
  for
• 3:30
  the
• 3:30
  customer
• 3:31
  through
• 3:31
  this
• 3:31
  holiday
• 3:31
  season
• 3:32
  in
• 3:33
  a
• 3:33
  way
• 3:33
  where
• 3:33
  they
• 3:33
  can
• 3:33
  rely
• 3:34
  upon
• 3:34
  us.
• 3:35
  Two
• 3:36
  is
• 3:37
  how
• 3:37
  we
• 3:37
  invest
• 3:37
  in
• 3:38
  quality
• 3:38
  and
• 3:38
  service.
• 3:39
  And
• 3:39
  because
• 3:40
  it
• 3:40
  matters
• 3:41
  is
• 3:42
  really
• 3:42
  about
• 3:42
  leaning
• 3:43
  into
• 3:43
  those
• 3:43
  moments.
• 3:44
  Whether
• 3:44
  it
• 3:44
  is
• 3:45
  a
• 3:46
  graduation
• 3:47
  celebration,
• 3:48
  whether
• 3:48
  it's
• 3:49
  Thanksgiving,
• 3:49
  whether
• 3:50
  it's
• 3:50
  holiday
• 3:50
  time,
• 3:51
  whether
• 3:51
  it's
• 3:51
  a
• 3:51
  16th
• 3:52
  birthday
• 3:52
  party.
• 3:53
  How
• 3:53
  do
• 3:53
  we
• 3:53
  be
• 3:54
  there
• 3:54
  with
• 3:54
  products
• 3:55
  that
• 3:55
  ultimately
• 3:56
  you
• 3:56
  remember?
• 3:57
  And
• 3:57
  that's
• 3:57
  a
• 3:57
  big
• 3:57
  lean
• 3:58
  into
• 3:58
  fresh
• 3:59
  for
• 3:59
  us
• 3:59
  in
• 3:59
  terms
• 4:00
  of
• 4:00
  where
• 4:00
  our
• 4:00
  value
• 4:00
  proposition
• 4:01
  is.
• 4:01
  It's
• 4:02
  also
• 4:02
  a
• 4:02
  big
• 4:02
  lean
• 4:02
  into
• 4:03
  our
• 4:03
  teams.
• 4:03
  How
• 4:04
  do
• 4:04
  we
• 4:04
  make
• 4:04
  sure
• 4:04
  that
• 4:05
  our
• 4:05
  teams
• 4:05
  have
• 4:05
  the
• 4:05
  right
• 4:06
  training,
• 4:06
  whether
• 4:06
  that's
• 4:07
  a
• 4:07
  butcher,
• 4:08
  whether
• 4:08
  that's
• 4:08
  a
• 4:08
  baker,
• 4:09
  whether
• 4:09
  that's
• 4:09
  a
• 4:10
  cake
• 4:10
  decorator,
• 4:10
  whether
• 4:11
  that's
• 4:11
  a
• 4:11
  cheesemonger.
• 4:12
  How
• 4:13
  do
• 4:13
  our
• 4:13
  teams
• 4:15
  have
• 4:15
  the,
• 4:16
  you
• 4:16
  know,
• 4:16
  the
• 4:17
  training
• 4:17
  and
• 4:17
  be
• 4:17
  equipped
• 4:18
  to
• 4:18
  ultimately
• 4:18
  serve
• 4:19
  that
• 4:19
  customer
• 4:20
  who's
• 4:20
  looking
• 4:20
  to
• 4:20
  us
• 4:21
  for
• 4:21
  those
• 4:21
  things
• 4:21
  that
• 4:21
  matter
• 4:22
  in
• 4:22
  their
• 4:22
  lives
• 4:22
  because
• 4:23
  they
• 4:23
  matter
• 4:23
  to
• 4:23
  their
• 4:23
  family.
• 4:24
  And,
• 4:24
  Justin,
• 4:24
  this
• 4:25
  investment's
• 4:25
  pretty
• 4:25
  sizable,
• 4:26
  too,
• 4:26
  if
• 4:26
  I'm
• 4:26
  not
• 4:26
  mistaken.
• 4:27
  Can
• 4:27
  you
• 4:27
  tell
• 4:27
  us
• 4:27
  about
• 4:28
  that?
• 4:28
  Yeah,
• 4:28
  for
• 4:28
  sure.
• 4:29
  So
• 4:29
  $100
• 4:29
  million,
• 4:30
  as
• 4:30
  I
• 4:30
  mentioned,
• 4:31
  really
• 4:31
  split
• 4:32
  across
• 4:32
  these
• 4:32
  three
• 4:33
  areas.
• 4:34
  Pricing,
• 4:34
  which
• 4:34
  we
• 4:34
  talked
• 4:35
  about.
• 4:35
  The
• 4:36
  second
• 4:36
  is
• 4:36
  quality
• 4:37
  and
• 4:37
  service,
• 4:37
  which
• 4:37
  we
• 4:38
  talked
• 4:38
  about.
• 4:38
  And
• 4:38
  the
• 4:38
  third
• 4:39
  is
• 4:39
  one
• 4:39
  that's
• 4:40
  really
• 4:40
  important
• 4:40
  for
• 4:40
  us,
• 4:41
  which
• 4:41
  is
• 4:41
  how
• 4:42
  do
• 4:42
  we
• 4:42
  have
• 4:42
  modern
• 4:43
  and
• 4:43
  bright
• 4:43
  stores.
• 4:44
  And
• 4:44
  so
• 4:44
  we're
• 4:44
  going
• 4:45
  on
• 4:45
  the
• 4:45
  path
• 4:45
  of
• 4:45
  really
• 4:46
  reinvesting
• 4:46
  in
• 4:47
  the
• 4:47
  physical
• 4:47
  plant
• 4:48
  of
• 4:48
  a
• 4:48
  lot
• 4:48
  of
• 4:48
  our
• 4:49
  buildings
• 4:49
  to
• 4:49
  make
• 4:50
  sure
• 4:50
  that,
• 4:50
  you
• 4:51
  know,
• 4:51
  those
• 4:51
  are
• 4:51
  great
• 4:51
  environments
• 4:52
  for
• 4:52
  our
• 4:52
  team
• 4:53
  members,
• 4:53
  and
• 4:53
  they're
• 4:54
  also
• 4:54
  great
• 4:54
  environments
• 4:55
  for
• 4:55
  our
• 4:55
  customers.
• 4:56
  Well,
• 4:57
  and
• 4:57
  I
• 4:57
  imagine
• 4:58
  a
• 4:58
  key
• 4:58
  component
• 4:58
  of
• 4:59
  that,
• 4:59
  especially
• 4:59
  being
• 4:59
  a
• 4:59
  regional
• 5:00
  grocer
• 5:00
  is
• 5:01
  in
• 5:01
  the
• 5:01
  merchandising
• 5:02
  strategy,
• 5:02
  too.
• 5:03
  I'm
• 5:04
  curious.
• 5:04
  We've
• 5:04
  heard
• 5:05
  from
• 5:05
  some
• 5:05
  regional
• 5:06
  grocers
• 5:06
  that
• 5:06
  things
• 5:07
  like
• 5:07
  GLP1s
• 5:08
  are
• 5:08
  kind
• 5:08
  of
• 5:09
  changing.
• 5:10
  You
• 5:10
  know,
• 5:10
  how
• 5:10
  you
• 5:10
  merchandise
• 5:11
  both
• 5:11
  your
• 5:12
  digital
• 5:12
  and
• 5:12
  physical
• 5:13
  store.
• 5:13
  Are
• 5:14
  you
• 5:14
  seeing
• 5:14
  some
• 5:15
  of
• 5:15
  that
• 5:15
  happen
• 5:16
  at
• 5:17
  Giant
• 5:17
  Eagle
• 5:17
  as
• 5:17
  well
• 5:18
  as
• 5:18
  you're
• 5:18
  kind
• 5:18
  of
• 5:18
  trying
• 5:18
  to
• 5:19
  be
• 5:20
  that.
• 5:20
  That
• 5:20
  spot
• 5:21
  that
• 5:21
  your
• 5:22
  customers
• 5:22
  are
• 5:22
  going
• 5:22
  time
• 5:23
  and
• 5:23
  time
• 5:23
  again?
• 5:23
  Absolutely.
• 5:24
  And
• 5:25
  the
• 5:25
  short
• 5:25
  answer
• 5:25
  is
• 5:26
  we
• 5:26
  talked
• 5:26
  about
• 5:26
  how
• 5:27
  price
• 5:27
  is
• 5:28
  impacting
• 5:28
  the
• 5:28
  consumer.
• 5:29
  The
• 5:29
  other
• 5:29
  piece
• 5:29
  that's
• 5:30
  impacting
• 5:30
  the
• 5:30
  consumer
• 5:31
  is
• 5:31
  around
• 5:31
  health.
• 5:32
  Yeah.
• 5:32
  And,
• 5:32
  you
• 5:32
  know,
• 5:32
  GLP1s
• 5:33
  are
• 5:34
  here.
• 5:35
  You
• 5:35
  know,
• 5:35
  significant
• 5:36
  portions
• 5:36
  of
• 5:37
  our
• 5:37
  customer
• 5:38
  base
• 5:38
  is,
• 5:38
  you
• 5:38
  know,
• 5:39
  are
• 5:39
  taking
• 5:39
  these
• 5:40
  drugs.
• 5:41
  And
• 5:41
  it's
• 5:42
  leading,
• 5:42
  you
• 5:43
  know,
• 5:43
  both
• 5:43
  our
• 5:43
  own
• 5:44
  brand
• 5:44
  strategy
• 5:45
  as
• 5:45
  well
• 5:46
  as
• 5:46
  our
• 5:46
  national
• 5:46
  brand
• 5:47
  partners
• 5:47
  to
• 5:47
  be
• 5:48
  leaning
• 5:48
  into
• 5:48
  things
• 5:48
  like
• 5:48
  protein
• 5:49
  in
• 5:50
  a
• 5:50
  big
• 5:50
  way.
• 5:51
  Where,
• 5:51
  you
• 5:52
  know,
• 5:52
  we're
• 5:52
  looking
• 5:52
  at
• 5:52
  how
• 5:53
  do
• 5:53
  we
• 5:53
  assort
• 5:53
  our
• 5:54
  stores,
• 5:54
  how
• 5:54
  do
• 5:54
  we
• 5:54
  space
• 5:55
  our
• 5:55
  stores
• 5:55
  to
• 5:56
  really
• 5:56
  have
• 5:56
  the
• 5:56
  products
• 5:57
  that
• 5:57
  our
• 5:57
  customers
• 5:58
  are
• 5:58
  looking
• 5:58
  for?
• 5:58
  Sure.
• 5:59
  There's
• 5:59
  a
• 5:59
  ton
• 5:59
  of
• 5:59
  innovation
• 6:00
  happening
• 6:00
  out
• 6:01
  there
• 6:01
  within
• 6:01
  the
• 6:02
  CPG
• 6:02
  community.
• 6:03
  Yeah.
• 6:03
  And,
• 6:04
  you
• 6:04
  know,
• 6:04
  our
• 6:04
  job
• 6:04
  is
• 6:05
  to
• 6:05
  bring
• 6:05
  that
• 6:05
  product
• 6:06
  into
• 6:06
  our
• 6:06
  stores
• 6:07
  that
• 6:07
  our
• 6:07
  customers
• 6:07
  are
• 6:07
  ultimately
• 6:08
  asking
• 6:08
  for.
• 6:08
  Right,
• 6:09
  right.
• 6:09
  It's
• 6:09
  interesting
• 6:10
  to
• 6:10
  hear
• 6:10
  that
• 6:10
  it's
• 6:10
  impacting.
• 6:11
  You
• 6:11
  know,
• 6:11
  I
• 6:11
  think
• 6:12
  that's
• 6:12
  the
• 6:12
  thing
• 6:12
  that
• 6:13
  people
• 6:13
  are
• 6:13
  surprised
• 6:14
  to
• 6:14
  hear,
• 6:14
  maybe
• 6:15
  how
• 6:15
  much
• 6:15
  of
• 6:15
  an
• 6:15
  impact
• 6:15
  it's
• 6:16
  having.
• 6:16
  Agreed.
• 6:17
  Agreed.
• 6:17
  Yeah.
• 6:17
  It's
• 6:18
  been
• 6:18
  a
• 6:18
  topic
• 6:18
  of
• 6:18
  conversation
• 6:19
  at
• 6:19
  the
• 6:19
  show
• 6:19
  already,
• 6:19
  for
• 6:20
  sure.
• 6:20
  All
• 6:21
  right,
• 6:21
  Justin,
• 6:21
  Retail
• 6:22
  media,
• 6:22
  another
• 6:22
  topic
• 6:23
  of
• 6:23
  conversation
• 6:23
  at
• 6:24
  this
• 6:24
  show
• 6:24
  and
• 6:24
  at
• 6:24
  past
• 6:25
  shows
• 6:25
  as
• 6:25
  well.
• 6:26
  Where
• 6:26
  is
• 6:26
  Giant
• 6:27
  Eagle
• 6:27
  on
• 6:27
  its
• 6:27
  retail
• 6:28
  media
• 6:28
  journey?
• 6:30
  So
• 6:30
  we're
• 6:31
  a
• 6:31
  few
• 6:31
  years
• 6:31
  into
• 6:31
  our
• 6:32
  retail
• 6:32
  media
• 6:32
  journey.
• 6:33
  We
• 6:33
  have
• 6:33
  a
• 6:33
  room
• 6:33
  upstairs
• 6:34
  here.
• 6:34
  Our
• 6:34
  retail
• 6:35
  media
• 6:35
  network
• 6:35
  is
• 6:36
  called
• 6:36
  leap.
• 6:36
  Leap,
• 6:37
  which
• 6:37
  is
• 6:39
  an
• 6:39
  acronym
• 6:40
  for
• 6:41
  Loyalty,
• 6:42
  Experiences,
• 6:42
  audiences,
• 6:43
  and
• 6:43
  Partnerships.
• 6:44
  Okay.
• 6:44
  All
• 6:45
  right.
• 6:45
  We
• 6:45
  see
• 6:45
  retail
• 6:46
  media
• 6:46
  really
• 6:46
  as
• 6:46
  all
• 6:47
  of
• 6:47
  those
• 6:47
  things.
• 6:47
  It's.
• 6:48
  How
• 6:48
  do
• 6:48
  we
• 6:48
  bring
• 6:49
  together
• 6:50
  the
• 6:50
  trust
• 6:51
  that
• 6:51
  we
• 6:51
  have
• 6:51
  with
• 6:51
  our
• 6:52
  customers
• 6:53
  that
• 6:53
  is
• 6:54
  really
• 6:54
  centered
• 6:54
  on
• 6:55
  the
• 6:55
  data
• 6:55
  that
• 6:55
  they're
• 6:56
  giving
• 6:56
  us
• 6:56
  and
• 6:56
  the
• 6:56
  value
• 6:56
  we're
• 6:57
  giving
• 6:57
  back
• 6:57
  to
• 6:57
  them.
• 6:57
  Them.
• 6:58
  How
• 6:58
  do
• 6:58
  we
• 6:59
  connect
• 6:59
  that
• 6:59
  to
• 7:00
  what's
• 7:00
  most
• 7:00
  relevant
• 7:01
  for
• 7:01
  them?
• 7:02
  And
• 7:02
  then
• 7:03
  how
• 7:03
  do
• 7:03
  we
• 7:03
  partner
• 7:04
  with
• 7:05
  whether
• 7:06
  it's
• 7:06
  our
• 7:06
  CPG
• 7:07
  partners
• 7:08
  and
• 7:08
  others
• 7:09
  to
• 7:09
  be
• 7:10
  able
• 7:10
  to
• 7:10
  have
• 7:11
  this
• 7:11
  media
• 7:11
  network
• 7:12
  where
• 7:12
  it
• 7:13
  is
• 7:13
  customer
• 7:13
  back,
• 7:14
  not
• 7:14
  monetization
• 7:15
  back.
• 7:16
  Customer
• 7:16
  back,
• 7:16
  meaning
• 7:17
  that
• 7:17
  our
• 7:18
  job
• 7:18
  is
• 7:18
  to
• 7:18
  deliver
• 7:19
  more
• 7:19
  relevant
• 7:19
  experiences
• 7:20
  and
• 7:20
  more
• 7:20
  value
• 7:21
  to
• 7:21
  the
• 7:21
  consumer.
• 7:22
  How
• 7:22
  do
• 7:22
  we
• 7:22
  leverage
• 7:22
  media
• 7:23
  in
• 7:23
  order
• 7:24
  to
• 7:24
  ultimately
• 7:24
  do
• 7:25
  that?
• 7:25
  It's
• 7:25
  interesting.
• 7:26
  That's
• 7:26
  the
• 7:26
  second
• 7:26
  time
• 7:26
  we've
• 7:27
  heard
• 7:27
  experience
• 7:27
  as
• 7:28
  part
• 7:28
  of
• 7:28
  retail
• 7:28
  media
• 7:29
  today.
• 7:31
  And
• 7:31
  I
• 7:31
  think
• 7:31
  that's
• 7:31
  gonna
• 7:32
  continue
• 7:32
  to
• 7:32
  be
• 7:32
  a
• 7:32
  trend
• 7:33
  as
• 7:33
  we,
• 7:34
  you
• 7:34
  know,
• 7:34
  now
• 7:34
  that
• 7:35
  we
• 7:35
  have
• 7:35
  the
• 7:35
  tools
• 7:35
  to
• 7:35
  measure
• 7:36
  those
• 7:36
  kinds
• 7:36
  of
• 7:36
  things
• 7:36
  alongside
• 7:37
  the
• 7:37
  digital
• 7:38
  components
• 7:38
  of
• 7:39
  that,
• 7:39
  the
• 7:39
  in
• 7:39
  store
• 7:39
  components
• 7:40
  of
• 7:40
  that.
• 7:40
  Absolutely.
• 7:41
  All
• 7:42
  right,
• 7:42
  well,
• 7:42
  let's
• 7:42
  close
• 7:43
  out
• 7:43
  with,
• 7:43
  you
• 7:44
  know,
• 7:44
  what
• 7:44
  you
• 7:44
  have
• 7:44
  ahead.
• 7:45
  What
• 7:45
  are
• 7:45
  you
• 7:46
  most
• 7:46
  excited
• 7:46
  to
• 7:47
  accomplish
• 7:47
  in
• 7:47
  2026,
• 7:48
  Justin?
• 7:49
  Yeah,
• 7:49
  I
• 7:49
  think
• 7:50
  2026,
• 7:50
  just
• 7:51
  like
• 7:51
  2025
• 7:52
  is
• 7:52
  gonna
• 7:52
  be
• 7:52
  a
• 7:53
  big
• 7:53
  year
• 7:53
  for
• 7:53
  Giant
• 7:54
  Eagle,
• 7:54
  I
• 7:54
  think
• 7:55
  this
• 7:55
  is
• 7:55
  a
• 7:55
  year
• 7:55
  for
• 7:55
  us
• 7:56
  to
• 7:57
  really
• 7:57
  bring
• 7:57
  together
• 7:58
  the
• 7:58
  best
• 7:58
  of
• 7:58
  what
• 7:59
  we
• 7:59
  have
• 7:59
  underneath
• 8:00
  this
• 8:00
  new
• 8:01
  brand
• 8:01
  positioning
• 8:02
  of
• 8:02
  because
• 8:02
  it
• 8:02
  matters
• 8:03
  and
• 8:03
  live
• 8:04
  that
• 8:04
  each
• 8:04
  and
• 8:04
  every
• 8:05
  day.
• 8:05
  Whether
• 8:05
  a
• 8:05
  customer
• 8:06
  shopping
• 8:06
  inside
• 8:07
  of
• 8:07
  our
• 8:07
  physical
• 8:07
  store,
• 8:08
  whether
• 8:08
  a
• 8:08
  customer
• 8:09
  is
• 8:09
  coming
• 8:09
  to
• 8:09
  us
• 8:10
  for
• 8:10
  an
• 8:10
  E
• 8:10
  Commerce
• 8:11
  order,
• 8:12
  whether
• 8:12
  a
• 8:12
  team
• 8:12
  member
• 8:13
  has
• 8:13
  been
• 8:13
  with
• 8:13
  us
• 8:13
  for
• 8:14
  a
• 8:14
  year
• 8:14
  or
• 8:14
  whether
• 8:14
  they've
• 8:15
  been
• 8:15
  with
• 8:15
  us
• 8:15
  for
• 8:15
  40
• 8:16
  years,
• 8:16
  how
• 8:17
  do
• 8:17
  we
• 8:17
  ultimately
• 8:18
  be
• 8:18
  there
• 8:18
  for
• 8:18
  them
• 8:18
  and
• 8:18
  how
• 8:19
  do
• 8:19
  we
• 8:19
  create
• 8:20
  this
• 8:20
  listening
• 8:21
  mechanism
• 8:21
  with
• 8:21
  our
• 8:22
  customers
• 8:23
  where
• 8:23
  we're
• 8:23
  able
• 8:23
  to
• 8:23
  be
• 8:24
  right
• 8:24
  with
• 8:24
  them
• 8:25
  in
• 8:25
  terms
• 8:25
  of
• 8:25
  the
• 8:25
  things
• 8:25
  that
• 8:26
  are
• 8:26
  facing
• 8:26
  them?
• 8:26
  We've
• 8:26
  talked
• 8:27
  about
• 8:27
  pricing
• 8:27
  today.
• 8:28
  That's
• 8:28
  going
• 8:28
  to
• 8:29
  be
• 8:29
  a
• 8:29
  key
• 8:29
  area
• 8:29
  of
• 8:29
  focus
• 8:29
  for
• 8:30
  us.
• 8:30
  We've
• 8:30
  talked
• 8:30
  about
• 8:30
  reinvestment
• 8:31
  into
• 8:31
  our
• 8:32
  stores.
• 8:32
  That's
• 8:32
  going
• 8:33
  to
• 8:33
  be
• 8:33
  a
• 8:33
  key
• 8:33
  area
• 8:33
  of
• 8:33
  focus.
• 8:34
  Health
• 8:34
  is
• 8:35
  an
• 8:35
  area
• 8:35
  where
• 8:35
  we
• 8:35
  want
• 8:36
  to
• 8:36
  be
• 8:36
  there
• 8:36
  ultimately
• 8:37
  for
• 8:37
  our
• 8:38
  customers.
• 8:38
  And
• 8:38
  so
• 8:39
  it's
• 8:39
  going
• 8:39
  to
• 8:39
  be
• 8:39
  how
• 8:40
  do
• 8:40
  we
• 8:40
  pull
• 8:40
  those
• 8:40
  things
• 8:41
  together
• 8:41
  in
• 8:41
  a
• 8:41
  way
• 8:41
  that
• 8:42
  ultimately
• 8:43
  keeps
• 8:43
  our
• 8:43
  customers
• 8:43
  coming
• 8:44
  back
• 8:44
  to
• 8:44
  us
• 8:44
  and
• 8:44
  helps
• 8:45
  us
• 8:45
  invite
• 8:45
  new
• 8:45
  customers
• 8:47
  into
• 8:47
  our
• 8:47
  stores
• 8:47
  every
• 8:48
  day.
• 8:48
  Fantastic.
• 8:49
  It's
• 8:49
  going
• 8:49
  to
• 8:49
  be
• 8:50
  fun
• 8:50
  to
• 8:50
  watch
• 8:50
  this
• 8:50
  unfold,
• 8:51
  Justin.
• 8:52
  Yeah,
• 8:52
  it
• 8:52
  sounds
• 8:52
  like
• 8:52
  there's
• 8:52
  a
• 8:53
  big
• 8:53
  reinvestment
• 8:53
  going
• 8:54
  on
• 8:54
  for
• 8:54
  sure
• 8:54
  at
• 8:54
  Giant
• 8:55
  Eagle.
• 8:55
  And
• 8:55
  so,
• 8:56
  Justin,
• 8:56
  thanks
• 8:56
  for
• 8:57
  spending
• 8:57
  time
• 8:57
  with
• 8:57
  us
• 8:58
  today.
• 8:58
  Thanks
• 8:58
  for
• 8:58
  having
• 8:58
  me.
• 8:59
  Great
• 8:59
  pleasure
• 8:59
  to
• 8:59
  interview
• 9:00
  you
• 9:00
  and
• 9:00
  getting
• 9:00
  to.
• 9:01
  Getting
• 9:01
  to
• 9:01
  spend
• 9:01
  time.
• 9:01
  We've
• 9:02
  been
• 9:02
  asking
• 9:02
  you
• 9:02
  for
• 9:02
  a
• 9:02
  while
• 9:02
  and
• 9:03
  it's
• 9:03
  great
• 9:03
  that
• 9:03
  we
• 9:03
  were
• 9:03
  able
• 9:03
  to
• 9:04
  finally
• 9:04
  do
• 9:04
  this.
• 9:04
  So
• 9:05
  thanks
• 9:05
  to
• 9:05
  Fusion
• 9:05
  Group
• 9:06
  as
• 9:06
  well
• 9:06
  for
• 9:06
  sponsoring
• 9:07
  our
• 9:07
  coverage
• 9:07
  here
• 9:07
  at
• 9:07
  Grocery
• 9:08
  Shop.
• 9:08
  And
• 9:08
  as
• 9:08
  always,
• 9:09
  Ann,
• 9:09
  be
• 9:09
  careful
• 9:10
  out
• 9:10
  there.