Latest / Business-First Creatives: Client Experience & Systems for Service Providers
Retention Marketing Strategies That Keep Clients Coming Back with Zoë Dew [Client Communication]
What if the easiest sales you’ll ever make are from people who already know, trust, and love your work? In this episode, I’m joined by Zoë Dew to wrap up my sales series with one of the most overlooked strategies in business: retention.
We’re diving deep into why so many service providers leave money on the table after delivering a service, and how building intentional relationships with past clients can completely change the way you market and sell. We talk about client communication and the power of one-to-one outreach, why follow-up is your responsibility as a business owner, and how to…
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