Latest / WCHS Network Podcasts / 01/14/2026 Ask the Expert with Larry Dawson

Transcript

01/14/2026 Ask the Expert with Larry Dawson · WCHS Network Podcasts

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  Speaker 1: The views and opinions expressed on this program do not
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  Speaker 1: necessarily reflect the views and opinions of five eight WCCHS
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  Speaker 1: It's employees or WVRC Media.
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  Speaker 2: Hey, and a very plus.
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  Speaker 3: At the twenty two you're listening to ask the expert
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  Speaker 3: WCHS the Voice of Charles, and it's Wednesday. That means
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  Speaker 3: it's time for Larry Dawson. Larry Dawson is here. He
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  Speaker 3: still buys cars, and he's here this morning. You give
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  Speaker 3: us a call if you want to talk to Larry.
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  Speaker 3: Three zero four three four five fifty eight fifty eight
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  Speaker 3: three four five fifty eight fifty eight. You can text
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  Speaker 3: the show as well. Three zero four non three five
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  Speaker 3: five zeros your eight Lary?
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  Speaker 2: How you doing man? Happy New Year?
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  Speaker 4: Happy New Year?
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  Speaker 3: How you I'm okay man, it's uh twenty twenty six. Yes,
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  Speaker 3: doesn't feel much different than twenty twenty five. Honestly, seems
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  Speaker 3: like just a continuation.
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  Speaker 5: Well, you know the last two years during this week
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  Speaker 5: we've had significant amounts.
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  Speaker 2: Yeah, that's right.
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  Speaker 4: I going or.
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  Speaker 5: January fifteenth, which is today the fourteenth, I believe it is. Yes, okay, Well,
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  Speaker 5: tomorrow is the day that I sold to this dealership
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  Speaker 5: to Stevens and decided to take early retirement and do
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  Speaker 5: my thing and semi retire so to speak, and designate
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  Speaker 5: on just buying cars. But I remember when we went
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  Speaker 5: to closing, we come out of mister Peyton's office, it
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  Speaker 5: was dropping golf balls of snow.
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  Speaker 2: Oh wow.
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  Speaker 5: And then last year I spent this week of my birthday,
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  Speaker 5: which is the twelfth, is on my tractor shoveling snow.
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  Speaker 5: So right now I've got ambitions to go to Florida.
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  Speaker 5: It looks like the weather is going to break in
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  Speaker 5: Florida the latter part of next week. It's been cool
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  Speaker 5: down there, and it's no fun to go down there
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  Speaker 5: when it's sixty and windy.
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  Speaker 2: Yeah right.
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  Speaker 3: I mean you can get that pretty much anywhere. If
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  Speaker 3: you're going to go to Florida, you want as well experience.
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  Speaker 5: Got yesterday that it was a nice day. It was,
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  Speaker 5: it was, it was a nice day. But enough about that.
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  Speaker 5: I've just been out buying cars. Actually it's there's been
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  Speaker 5: an uptick for whatever reason. And I think the reason
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  Speaker 5: is now that I'm just doing the buying end of
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  Speaker 5: the automobile is referrals. I get a tremendous about referrals.
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  Speaker 5: You know, I don't have digital advertising. I don't you know,
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  Speaker 5: don't I don't have advertising. I have word of mouth.
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  Speaker 5: And not everybody wants their news out there or their
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  Speaker 5: information out there to the world, and I don't share it.
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  Speaker 4: You know.
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  Speaker 5: I was thinking about this this the other day because
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  Speaker 5: I knew the show was coming up, and I try
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  Speaker 5: to think it's something to talk about. I can honestly say,
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  Speaker 5: and there may have been a time, but it escapes
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  Speaker 5: me that I went to a house on a cold
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  Speaker 5: call who it is and I'm not going to bring
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  Speaker 5: it up. But in sports, everybody would know his name.
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  Speaker 5: Oh yeah, sure, so I want to leave his name out.
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  Speaker 5: But I went to his house right before Christmas. He
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  Speaker 5: wanted sells car and contacted me, and I went to
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  Speaker 5: his house, and unfortunately he was unable to fight his title.
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  Speaker 4: And when he bought.
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  Speaker 5: A car, there was a lean and even though he
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  Speaker 5: was mailed the title and heat somewhere in his possessions
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  Speaker 5: probably has the title. If you go back to the
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  Speaker 5: DMV and to get a duplicate title, you just can't
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  Speaker 5: walk in and say, well I paid it off.
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  Speaker 4: They don't know that you have to have.
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  Speaker 5: That lean release, and this lean release was by a
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  Speaker 5: lending company of the manufacturer. So it's not like let's
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  Speaker 5: just walk over here to the local bank, you know,
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  Speaker 5: let me get it. That's normally not the case anymore.
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  Speaker 5: It's it's most loans are produced at car dealerships that
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  Speaker 5: are not local that most dealerships have the finance arm
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  Speaker 5: of the manufacturer with b Ford or Ally or christ
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  Speaker 5: or Nies and whatever may be. But I walked him
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  Speaker 5: through it, and I and he's he's very smart guy.
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  Speaker 5: He owns his own business. Quite an athlete, but he
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  Speaker 5: wasn't wearing that field. So I was in a board
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  Speaker 5: meeting last night and he texted me. He asked me basically, doing.
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  Speaker 4: I need take anything else?
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  Speaker 5: Because we've all been to the d m Oh, yeah, right,
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  Speaker 5: you want to take the cat, You want to show
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  Speaker 5: them you got to get, you want to take them
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  Speaker 5: everything because you don't want to go out there and
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  Speaker 5: have to go get Oh my goodness, the worst feeling
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  Speaker 5: in the world.
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  Speaker 4: Yes, it is.
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  Speaker 5: So, you know, I don't know him that well. He
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  Speaker 5: actually knows my older brother. He's been my younger brother
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  Speaker 5: or my nephew and may know my older brother. But
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  Speaker 5: it was a referral, and that's where I think I sell.
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  Speaker 5: I don't have the road frontage with signs in the
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  Speaker 5: TV and the digital and the tiktalk and all that
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  Speaker 5: saying I want to buy and pay too much money
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  Speaker 5: and send a holler off.
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  Speaker 4: That's not what I do. Man.
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  Speaker 3: If there's so many avenues that goes into and I
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  Speaker 3: don't want to go down too far down cabit hole
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  Speaker 3: that doesn't do what we deal with.
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  Speaker 2: But there's so much out there that has to do.
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  Speaker 3: You mentioned a minute ago about you were talking about
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  Speaker 3: this client who didn't want to get their necessarily have
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  Speaker 3: their name broadcasts everywhere. You know, you don't necessarily want
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  Speaker 3: to have to give your email a bunch of times,
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  Speaker 3: install an app on your phone, et cetera, et cetera,
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  Speaker 3: et cetera. Well, one of the things I made note
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  Speaker 3: of the other day that I wanted to just bring
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  Speaker 3: up because we usually talk about this. Just this month,
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  Speaker 3: So just the other day, a California resident sued Carvana.
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  Speaker 3: The c word sued Carvana. And this is a little
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  Speaker 3: different when we've seen problems in the past. I mean,
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  Speaker 3: there's multiple states that have had issues with the title
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  Speaker 3: selling without proper title We've talked about that before. That's
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  Speaker 3: happened a bunch of times payoff issues that's been you know,
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  Speaker 3: these are all documented things that's been problems with carbon
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  Speaker 3: and this one's a little new one. So now apparently
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  Speaker 3: a California resident is suing Carvana for allegedly embedding tracking
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  Speaker 3: software from Google, Facebook, and the Trade Desk on its website.
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  Speaker 3: The collected users personal data and shared it with third
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  Speaker 3: parties without proper consent amen. So this is I mean,
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  Speaker 3: if you're following anything that's going on with data collection
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  Speaker 3: in this country right now, it is there is no
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  Speaker 3: Fourth Amendment left. Basically we're all exposed to everything and
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  Speaker 3: tracking is available at any given time. It's a little
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  Speaker 3: concerning because we've left this constitutional right kind of slip
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  Speaker 3: by one of the ways you can protect yourself though,
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  Speaker 3: and a lot of people are doing. There is a
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  Speaker 3: huge movement to go away from like digital media. Different
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  Speaker 3: things people are going back to, like MP three players
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  Speaker 3: or CDs and things like that. People were there's a
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  Speaker 3: movement to get away from some of this stuff now.
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  Speaker 3: And I think that you don't have to worry about
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  Speaker 3: it with Larry Dawson because you never went that way
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  Speaker 3: to get messed up with all that detail. So again,
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  Speaker 3: if you're looking to keep your broadcast on low and
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  Speaker 3: you just want to do a professional transaction, you can
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  Speaker 3: call Larry and get that taken care of and not
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  Speaker 3: worry about getting tracking software installed.
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  Speaker 2: On your phone without your consentive.
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  Speaker 4: That's ridiculous.
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  Speaker 5: You know some of the things that we're going to
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  Speaker 5: talk about in the next thirty or forty minutes, if
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  Speaker 5: either one of us I discut texts from one monk
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  Speaker 5: people I work with, but is when you go to
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  Speaker 5: your fake book. If you do, it's going to bring
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  Speaker 5: up those ads. I mean, it's a listening Oh yeah,
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  Speaker 5: for sure. And you know, I just I'm old school.
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  Speaker 5: I like privacy. I live a pretty private life though
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  Speaker 5: I have an expanded family and lots of lots of acquaintances,
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  Speaker 5: and I like to Yesterday I was in a board
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  Speaker 5: meeting and I like to be around people. But my
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  Speaker 5: private my private life, I keep to myself because if
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  Speaker 5: you don't, it becomes an open book and more information
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  Speaker 5: you give the more it's shared. And I've said this
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  Speaker 5: and I'll probably say this, However, the entirety of my
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  Speaker 5: radio journey doing this is I do not solicit people
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  Speaker 5: to sell me their cars. I do not send out
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  Speaker 5: I guess leads and ads and things like that. I'm
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  Speaker 5: based upon my forty years of reference, what I have
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  Speaker 5: done all my life. In eighty seven, I opened up
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  Speaker 5: a little used car lot and took white shoe polish
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  Speaker 5: and wrote, we buy cars. I owned a patent on
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  Speaker 5: we buy cars, you know, the Secretary of State's office.
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  Speaker 4: And look at it.
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  Speaker 5: I'm being infringed upon every day because everybody's got these
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  Speaker 5: signs out we buy cars. I can't take the world on,
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  Speaker 5: but it's my you know, I started this, and there's
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  Speaker 5: a lot of people that's duplicated. And there's people opening
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  Speaker 5: up storefronts now and they're called buying centers. But if
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  Speaker 5: you look after, they've got these sciences of we buy cars. Well,
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  Speaker 5: you're fringing upon me because the coffee right plaque is
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  Speaker 5: laying on my desk and I've had it for seventeen
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  Speaker 5: eighteen years and we'll continue to have. Well where I'm
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  Speaker 5: going with that, that doesn't really matter to me. I've
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  Speaker 5: got references. I had a gentleman called me. I'm not
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  Speaker 5: gonna mention his name, but I really I spent time.
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  Speaker 5: I just went down his family room fire. Going in fireplace,
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  Speaker 5: we said to turn and talk. Probably twenty thirty minutes.
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  Speaker 5: We had some acquaintances that we knew together. He's I
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  Speaker 5: don't know, he's probably eighty ish. He's been a professional
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  Speaker 5: man all his life, financials, and I'm sure he doesn't
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  Speaker 5: want to share all this. And we sit there and talked,
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  Speaker 5: and I walked outside and I said, well, I came
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  Speaker 5: to look the car. Let's go out there. We've got
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  Speaker 5: to know each other. Now you know that I'm safe.
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  Speaker 5: I'm here. You invite me in your house. I'm sitting
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  Speaker 5: in front of your fireplace. So we go outside and
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  Speaker 5: we look and we walk around it and he hands
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  Speaker 5: mean key and I made a couple of comments and
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  Speaker 5: he said yeah, and he bought this car new, and
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  Speaker 5: so I said, well, this is.
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  Speaker 4: My opinion of the car.
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  Speaker 5: If you want to try to steak street sellad, here's
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  Speaker 5: a value evaluation. I think it will break if you
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  Speaker 5: want to turn it into money and not go through
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  Speaker 5: everything that people has to go through. Here is my offer.
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  Speaker 5: And he said, well, I appreciate you coming up, and
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  Speaker 5: we shook hands and I left. I never called him back.
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  Speaker 5: I got in texting back I got inaggravate him. Christmas
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  Speaker 5: was coming up, Wars and New Year's was coming up.
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  Speaker 5: Wars and guess who called me?
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  Speaker 4: He called me.
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  Speaker 5: First of all, he apologized, he said, I've been just
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  Speaker 5: a little ill, he said, some things happened, he said,
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  Speaker 5: but I want to sell you the car. And normally
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  Speaker 5: if you don't hear something in the next seventy two
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  Speaker 5: hours you were in sales, you know, it's probably a
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  Speaker 5: dead one. You know, he's took my opinion and my
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  Speaker 5: advice and he's going after the other thing.
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  Speaker 3: Every sales manager ever worked for it would tell me, though,
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  Speaker 3: to pick up that phone and I won't say harassed,
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  Speaker 3: but to remind that person that you had an offer
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  Speaker 3: on the table.
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  Speaker 5: I started to but I'm kind of an old school
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  Speaker 5: and I'm semi retired, and I give people. I think
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  Speaker 5: that's I'm taking the opposin approach. We are being bombarded
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  Speaker 5: in every add everything you can do. I mean, it
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  Speaker 5: is amazing. Anytime you turn around, if you talk, it's
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  Speaker 5: on your phone.
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  Speaker 4: You know.
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  Speaker 5: If if the mailers the TikTok, and I don't do TikTok.
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  Speaker 4: I can barely spell TikTok.
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  Speaker 2: Yeah, I'm gotten off all that stuff. I don't engage anyone.
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  Speaker 4: I've never got in to get off. I'm not a Twitter,
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  Speaker 4: I'm not an X, I'm none of that.
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  Speaker 2: You're better for it. It's all right.
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  Speaker 5: I do have a Facebook that I started back in
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  Speaker 5: eight when it started. It does have if I use
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  Speaker 5: it as a phone book.
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  Speaker 2: Yeah for sure. Yeah.
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  Speaker 5: Actually I'm going to call guy on a piece of
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  Speaker 5: real estate and I'm going to go through fakebook. I
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  Speaker 5: know them and to make my introduction. I just don't
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  Speaker 5: have this numb So that's what I use for. Other
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  Speaker 5: than that and my business. I have property at least
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  Speaker 5: I just put one on yesterday. But to get on
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  Speaker 5: here and scroll and scroll and scroll, I just don't
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  Speaker 5: do that. But going back to the gentleman, I the
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  Speaker 5: old Larry wanted to pick up phone or text or
• 11:55
  Speaker 5: say hey, I'm just touching base. But I didn't, and
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  Speaker 5: it came to me. So I finally asked, and I said,
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  Speaker 5: how did you find out about me? He said, well,
• 12:04
  Speaker 5: actually I was in the service department getting some service done,
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  Speaker 5: and I mentioned to the gentleman that I was going
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  Speaker 5: to sell my car, and I guess said, you call
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  Speaker 5: Larry Dawes and he said, he even looked your number
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  Speaker 5: up for me, and and I'm very appreciative of that.
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  Speaker 5: But those receieds I planted, and I think I might
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  Speaker 5: know who this person is. I'm not real sure he
• 12:30
  Speaker 5: could remember the guy's name, but I know what store
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  Speaker 5: it was. But that's very often that happens to me.
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  Speaker 3: I mean, I got to tell you, there is so
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  Speaker 3: few interactions like if somebody other than cars, because I
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  Speaker 3: would do the same thing if somebody asked me about that.
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  Speaker 3: There are so few people on a professional capacity that
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  Speaker 3: I trust to that level where if I was engaged
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  Speaker 3: with somebody that I would go out of my way
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  Speaker 3: to make that referral, be like, oh, I know the
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  Speaker 3: exact person you need to talk to. Let me take
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  Speaker 3: a moment out of my time and put my reputation
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  Speaker 3: on the line to give you information for somebody who
• 13:00
  Speaker 3: I think will help you out. I know so few
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  Speaker 3: people that I would actually do that for.
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  Speaker 5: I am very cautious about referring. Once again, I owned
• 13:08
  Speaker 5: a few pieces of property. You know, there's always somebody said, Hey,
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  Speaker 5: I'm at my toilet's leak, and you got somebody, you
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  Speaker 5: got somebody. I just don't refer anymore. I just don't
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  Speaker 5: refer now. My little brother is very good and matter
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  Speaker 5: of fact, New Year's Day, I had a ten at
• 13:24
  Speaker 5: send me a video, and I'm very thankful. Christian, if
• 13:28
  Speaker 5: you're listening. There was a little water puddle that formed
• 13:31
  Speaker 5: around her commode in one of the buildings, and I
• 13:36
  Speaker 5: assumed it was a wax ring. It was a new remodel.
• 13:38
  Speaker 5: We just did this, not maybe eighteen months ago. You
• 13:41
  Speaker 5: know those wax rings. Yeah, And I thought, well the
• 13:43
  Speaker 5: bulls he tightened out. So I text my little brother
• 13:46
  Speaker 5: and said, hey, you want to help me do a
• 13:47
  Speaker 5: wax ring tomorrow? And he said, I'm bored. Let's do
• 13:51
  Speaker 5: it right now. I happen to have one, So off
• 13:55
  Speaker 5: we go. We go over to Nitro Energy and Wellness
• 13:58
  Speaker 5: and at four twenty first Avenue and has got great drinks.
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  Speaker 5: So there's your plug, Christian, and we went in. We'll
• 14:04
  Speaker 5: come to find out it wasn't a wife's ring. They
• 14:07
  Speaker 5: have new paping outs of plastic I think they called pecks,
• 14:11
  Speaker 5: and the clamp for the for the service line was
• 14:15
  Speaker 5: just barely dripping and it was running down the bolding
• 14:19
  Speaker 5: and out in the floor. And this is vinyl plank
• 14:21
  Speaker 5: floor was running across their Well, that's just.
• 14:24
  Speaker 4: No matter lifting commode.
• 14:25
  Speaker 5: That's called you. You got to catch the wall. So
• 14:28
  Speaker 5: back to red house, to my brother's house we go.
• 14:31
  Speaker 5: He's got all the stuff, he's he's mister, he's mcguyver,
• 14:34
  Speaker 5: he's mister fix it. I'm just a guy that carries
• 14:36
  Speaker 5: the toolbox and we cut sheet rock. Well, you know,
• 14:41
  Speaker 5: and he's not a sheet rock guy. So I called
• 14:43
  Speaker 5: one of my old guys I've sold a dozen cars
• 14:46
  Speaker 5: to on New Year's Day and I said, hey, Verne,
• 14:50
  Speaker 5: we got plans to borrow. And he said, what do
• 14:52
  Speaker 5: you need, Larry? And I told him, he said, I'll
• 14:54
  Speaker 5: be there. That's how I've operated.
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  Speaker 4: I don't you know.
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  Speaker 5: It's referenced and people I have done business with. And
• 15:03
  Speaker 5: now that I'm kind of the older guy, the guy's
• 15:05
  Speaker 5: not out here in the selling game that you feel
• 15:08
  Speaker 5: pressured if you ask me a question that you know
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  Speaker 5: you feel obligated. Now I'm getting these calls. I got
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  Speaker 5: one and taxed the other day. They're getting ready by
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  Speaker 5: a car, sent me the ven number to ask me
• 15:19
  Speaker 5: if they thought this was a good car in the
• 15:22
  Speaker 5: pricing all that and as she screenshot it on a
• 15:26
  Speaker 5: wet windshield. Why I can't make out the five between
• 15:28
  Speaker 5: the B. You know, you gotta give me more on
• 15:32
  Speaker 5: this than a wet windshield.
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  Speaker 4: But that's okay.
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  Speaker 5: You know, I'm sitting there in the leisure my lazy
• 15:38
  Speaker 5: boy fireplace on watching TV, helping people, and it's a
• 15:45
  Speaker 5: good semi retirement. I sold my roll back the other
• 15:48
  Speaker 5: day to a young man. I actually bought a building
• 15:53
  Speaker 5: that I used to own that I bought and I
• 15:55
  Speaker 5: sold it to a gentleman and put him in the
• 15:57
  Speaker 5: service business. And he and I guess I didn't realize it.
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  Speaker 4: Gosh, tell my.
• 16:02
  Speaker 5: Age, because he paid me off. And I guess he
• 16:06
  Speaker 5: got to the point he thought, what it's time for
• 16:08
  Speaker 5: me to retire. So he says it to this other
• 16:10
  Speaker 5: fellow that's younger than us, and I decided I had
• 16:14
  Speaker 5: a really nice rowback that I bought, knw just sitting
• 16:17
  Speaker 5: in one of my buildings that I thought it's time
• 16:19
  Speaker 5: to sell it.
• 16:20
  Speaker 4: I think I put like two hundred miles on last year.
• 16:22
  Speaker 2: Wow.
• 16:23
  Speaker 4: I mean, I just don't use it because I'm not
• 16:25
  Speaker 4: doing that.
• 16:25
  Speaker 5: So I'm glad that I'm going to I took a
• 16:29
  Speaker 5: very nice Everybody knew that rollback because it was a
• 16:32
  Speaker 5: very four door. It's a four door and that's rare
• 16:36
  Speaker 5: red and it had been kept inside its entire life.
• 16:39
  Speaker 5: And so now I know that a guy just one
• 16:42
  Speaker 5: street over has it. And I said to him, I said, now,
• 16:46
  Speaker 5: if I ever need a toe or if I'm down,
• 16:50
  Speaker 5: because I would use it really more for my farm,
• 16:52
  Speaker 5: you know, maybe haul of the bobcat down there or something.
• 16:55
  Speaker 5: And you know, now that's gone, I thinking, well, I
• 16:59
  Speaker 5: don't have it no more.
• 17:00
  Speaker 2: He might need it.
• 17:01
  Speaker 4: Now I might need it, but I know the guy
• 17:03
  Speaker 4: sold it to.
• 17:04
  Speaker 5: And I'm glad I sold it to the guy sold
• 17:06
  Speaker 5: it to because he's going to start a little towing
• 17:08
  Speaker 5: business incorporated in his service department.
• 17:12
  Speaker 4: Good move. And it's funny thing I really do not know.
• 17:15
  Speaker 4: I did not know him. I knew his name, and
• 17:18
  Speaker 4: I knew.
• 17:19
  Speaker 5: He was in a building actually one block over. He's
• 17:22
  Speaker 5: over in Maine. I'm on first, which is should be
• 17:25
  Speaker 5: the opposite, because we should be made they should be first.
• 17:29
  Speaker 5: But we thought it's around twenty five. And when he
• 17:32
  Speaker 5: came up, I mean, he talked to me like he
• 17:34
  Speaker 5: knew me. And most people do you know, they kind
• 17:36
  Speaker 5: of know the name I've been around for a while.
• 17:38
  Speaker 5: We hit it off this real good. And he texted
• 17:42
  Speaker 5: me and he said, I'm going to come up. Actually
• 17:46
  Speaker 5: Facebook messaged me and he says, I'm going to come
• 17:49
  Speaker 5: up and look at your roll robike because I.
• 17:51
  Speaker 4: Won't buy it.
• 17:53
  Speaker 5: Okay, this guy, you know, I guess I probably do
• 17:57
  Speaker 5: have the potential buyer. And we walked around and I
• 18:00
  Speaker 5: showed him and he knew more about rollback than I did,
• 18:03
  Speaker 5: and yeah, I've owned it for a long time.
• 18:05
  Speaker 4: I've just drove it. I don't know. I'm not a mechanic.
• 18:09
  Speaker 5: And I told him, I said, now there's this lights
• 18:12
  Speaker 5: came on and let me tell you and Mike or
• 18:15
  Speaker 5: Greg Taylor fixed and I tried to give him a
• 18:18
  Speaker 5: history on it. And he never drove it. He never
• 18:22
  Speaker 5: asked me. I pulled it out and then he left.
• 18:26
  Speaker 5: Well next day he called me said got your bunny.
• 18:29
  Speaker 5: I said, well, let me get there. I got to
• 18:32
  Speaker 5: get stuff out of it. You know, I've got years
• 18:34
  Speaker 5: of just whatever you put in global departments since there.
• 18:38
  Speaker 4: And I said, now, if you.
• 18:38
  Speaker 5: Find anything, it belongs to me, you know. Can I
• 18:42
  Speaker 5: tell you a funny story? Of course, this is a
• 18:44
  Speaker 5: funny story.
• 18:45
  Speaker 4: And so I will.
• 18:47
  Speaker 5: I've got a Dnali that I bought new. It's sitting
• 18:50
  Speaker 5: over on Thursday. Now I'm a man.
• 18:53
  Speaker 4: Okay.
• 18:54
  Speaker 5: Kim and her daughter and her grandchildren were going to
• 18:57
  Speaker 5: Myrtle Beach and I let him use by Danali because
• 19:00
  Speaker 5: it's a three row. Well, a couple of years back,
• 19:04
  Speaker 5: when I think I turned sixty as a joke, somebody
• 19:08
  Speaker 5: got me a sleeve of vagra. There's a joke, give
• 19:11
  Speaker 5: it to me, I thought in the glove department. Never
• 19:14
  Speaker 5: thought nothing about it. Well, the next year or like,
• 19:18
  Speaker 5: I don't know, two years later, they're going to Myrtle Beach.
• 19:20
  Speaker 5: Now you've got my fiancee and her daughter and the
• 19:25
  Speaker 5: kids I call my grandkids. Somebody needs a napkin. Kim says, well,
• 19:29
  Speaker 5: I'm sure Larry's got one in the glove department. Oh, Jenny,
• 19:34
  Speaker 5: she said, Mom, So what I'm going with this was
• 19:38
  Speaker 5: cleaning out the car.
• 19:40
  Speaker 4: You don't know what you leave.
• 19:43
  Speaker 5: And so she looked at that. She said, well, how
• 19:47
  Speaker 5: may's missing? She said, well, they're all full, and she said,
• 19:49
  Speaker 5: and we're good. But I remembered at a birthday party,
• 19:54
  Speaker 5: is a joke somebody handed me when I.
• 19:56
  Speaker 4: Just threw it in there, never thought much of it.
• 19:58
  Speaker 2: Oh my gosh.
• 19:59
  Speaker 5: Two years later, I think they're still out there, and
• 20:02
  Speaker 5: I do. It's a it's a running joke down in
• 20:04
  Speaker 5: the family. So I tell people, I said, when you
• 20:06
  Speaker 5: go to trade your car in or sell, you might
• 20:09
  Speaker 5: want to go through your glove department. There might be something,
• 20:12
  Speaker 5: you know, it's a little bit more personal than what.
• 20:14
  Speaker 2: She You wouldn't believe.
• 20:15
  Speaker 3: Back when I did the rental car business, just when
• 20:17
  Speaker 3: people would have a car for a weekend or something,
• 20:20
  Speaker 3: the stuff that they would forget and be like, you
• 20:23
  Speaker 3: really want this out on when people to see I mean,
• 20:26
  Speaker 3: there would be stuff and you would have to call
• 20:28
  Speaker 3: them and tell them they left personal effects in the
• 20:30
  Speaker 3: car or whatever. And so you have this thing here
• 20:34
  Speaker 3: that you might want to come pick.
• 20:37
  Speaker 5: The most left behind the item that I in all
• 20:40
  Speaker 5: my years is garage or rutners and saying, oh, for sure, Yeah,
• 20:43
  Speaker 5: I guess when I bought this gentleman's car that I
• 20:46
  Speaker 5: was speaking of, and I went to his house, it
• 20:48
  Speaker 5: was it was cold and the boats had been in her.
• 20:55
  Speaker 4: This is a gentleman I'm buying a car from. He
• 20:58
  Speaker 4: just goes lean release.
• 20:59
  Speaker 2: So there we go way.
• 21:00
  Speaker 4: We didn't have it.
• 21:02
  Speaker 5: They were kind of froze in there, and I said,
• 21:04
  Speaker 5: don't worry about it.
• 21:05
  Speaker 4: I'll take it back.
• 21:06
  Speaker 5: I'll get those plates off there and i'll bring them
• 21:08
  Speaker 5: to you.
• 21:09
  Speaker 4: And the next day I pulled up.
• 21:11
  Speaker 5: I mean I made so I made three trips there,
• 21:13
  Speaker 5: one to look, one to get, and one to take
• 21:15
  Speaker 5: his license plate back, put it in his glove box
• 21:19
  Speaker 5: and called him or yeah, I called him and I said, hey,
• 21:22
  Speaker 5: you're you're in your in your mailbox is.
• 21:27
  Speaker 4: Your license plate.
• 21:29
  Speaker 5: I don't know who else would have done that. You
• 21:32
  Speaker 5: know that the plates because the bolts was worn, they
• 21:35
  Speaker 5: were rather difficult to get off, and I think they
• 21:38
  Speaker 5: were expired or almost expired, but they were his. And
• 21:42
  Speaker 5: I told him i'd do something, and so I did it.
• 21:45
  Speaker 5: I made another trip up in South Hills and wound
• 21:48
  Speaker 5: around and you know, I didn't go up to knock
• 21:50
  Speaker 5: on the door. I was putting this mailbox and called
• 21:52
  Speaker 5: him that it's in your mailbox. And I'm hoping at
• 21:56
  Speaker 5: his age that there's other people that, you know, said
• 21:59
  Speaker 5: it's time for me to sell my car. He I
• 22:01
  Speaker 5: think he had two or three cars and he was
• 22:03
  Speaker 5: just downsizing and word of mouth, and that's what I
• 22:08
  Speaker 5: strive for, and that's why I'll go the extra Month's
• 22:11
  Speaker 5: why I'll come to your house. Matter of fact, I
• 22:14
  Speaker 5: probably go to more people's houses than they ever come
• 22:16
  Speaker 5: to me. And I said, make it easier on you.
• 22:19
  Speaker 5: They feel comfortable, they're in their own environment. We can
• 22:22
  Speaker 5: sit there and talk. But honestly, Dale, I was thinking
• 22:25
  Speaker 5: about this the other day. I do not ever remember
• 22:29
  Speaker 5: going to someone's house that we've had conversation, that we
• 22:33
  Speaker 5: felt each other out, and I kind of know what
• 22:35
  Speaker 5: you want and expect out of your car and what
• 22:37
  Speaker 5: you have that I did not go there that I
• 22:40
  Speaker 5: didn't buy the car. Wow, Now I may have laughed
• 22:43
  Speaker 5: like this gentleman here, the sports guy, we're not gonna
• 22:46
  Speaker 5: mention his name. He couldn't fine his title and it
• 22:48
  Speaker 5: was Christmas New Year's and the mail slow da.
• 22:52
  Speaker 4: Da and he had to be walked through it.
• 22:54
  Speaker 5: But he's texted me, text me yesterday and he just
• 22:56
  Speaker 5: text me he's got to lean it really so we'll.
• 22:59
  Speaker 2: Have a title age.
• 23:00
  Speaker 4: Yeah, but if he in.
• 23:03
  Speaker 5: His sports world, he's looking in the car world, I
• 23:07
  Speaker 5: kind of know a lot, that's right. Yeah, we shared
• 23:09
  Speaker 5: information there, but I did tell him. I said, I
• 23:13
  Speaker 5: need a few lessons on that golf.
• 23:16
  Speaker 3: Hey, let's do this. Let's take a break. We when
• 23:18
  Speaker 3: we have come back, we have plenty more we to
• 23:20
  Speaker 3: talk about. If you want to call and talk to
• 23:21
  Speaker 3: Larry Moren welcome to that. Give us a call this
• 23:23
  Speaker 3: morning three zero four three four five fifty eight fifty
• 23:24
  Speaker 3: eight three four five fifty eight fifty eight. You can
• 23:26
  Speaker 3: text threesz are four nine three five five zero zero
• 23:28
  Speaker 3: eight is our text line number? Three zero four nine
• 23:30
  Speaker 3: three five five zeros or eight? Do you have anything
• 23:31
  Speaker 3: on the text line? Not yet, so you can give
• 23:33
  Speaker 3: us a texta this morning threes or four nine three
• 23:35
  Speaker 3: five five zeros or eight. Give us a call threes
• 23:36
  Speaker 3: or a four three four five fifty eight fifty eight.
• 23:38
  Speaker 3: Larry Dawson is here. He still buys cars, and we'll
• 23:40
  Speaker 3: talk more about that when we come back. You're listening
• 23:42
  Speaker 3: to ask the expert'll be c HS, the voice of Charleston.
• 23:45
  Speaker 6: I'm John Carruthers, the owner of Best Virginia. He didn't cooling.
• 23:48
  Speaker 6: I'm born and raised right here in West Virginia. I've
• 23:51
  Speaker 6: got three daughters, so I absolutely care who comes into
• 23:54
  Speaker 6: my home. Every technician we send to your home has
• 23:57
  Speaker 6: been drug tested and background check. Guarantee the best client
• 24:01
  Speaker 6: experience or your money back. We have the best team
• 24:04
  Speaker 6: and the best processes of built around a five star experience.
• 24:07
  Speaker 6: Call Best Virginia Today at six' eight one six five
• 24:11
  Speaker 6: five one two one four.
• 24:14
  Speaker 7: Bigley Pigley Wiggly on Spring Street has served three generations
• 24:17
  Speaker 7: of shoppers since nineteen fifty five as the largest locally
• 24:20
  Speaker 7: owned independent grocery store in the area. The Joseph family
• 24:24
  Speaker 7: owners grew up here, so you know they're invested in
• 24:26
  Speaker 7: the community. They provide the biggest variety of choice meats,
• 24:29
  Speaker 7: the freshest produce in house deli bakery, great wine selection,
• 24:32
  Speaker 7: and more of your favorite brands. Every purchase gives you
• 24:35
  Speaker 7: gasoline points so you can save it our pumps, order
• 24:37
  Speaker 7: online or pick up at Bigleypigleywigglely dot com. Not just
• 24:41
  Speaker 7: any Pigley Wigglely Bigley Pigglely Wiggly.
• 24:59
  Speaker 3: You're listening to us the expert wchs. The voice for
• 25:01
  Speaker 3: Charles and the experts here today is Larry Dawson. He
• 25:04
  Speaker 3: still buys cars he can go to call this morning.
• 25:05
  Speaker 3: Threees are A four, three, four, five fifty eight fifty eight.
• 25:07
  Speaker 3: If you want to talk to Larry, threes are A
• 25:08
  Speaker 3: four three four five fifty eight fifty eight. You can
• 25:10
  Speaker 3: also call Larryot's directly on his cell phone number. That's
• 25:13
  Speaker 3: threes are A four five four five zero two one
• 25:15
  Speaker 3: one three zer A four five four five zero two
• 25:17
  Speaker 3: one one not during the show, though, not during the show,
• 25:19
  Speaker 3: that would be rude.
• 25:19
  Speaker 2: Text me you get taxt, I'll call you back a
• 25:21
  Speaker 2: little bit later on.
• 25:22
  Speaker 5: That's one thing that I have. And this was stopped
• 25:26
  Speaker 5: since if you get a telephone call and you're not
• 25:30
  Speaker 5: sure about that number, because I normally will not answer
• 25:33
  Speaker 5: if the listener programm didn't I so I'll just turn
• 25:37
  Speaker 5: What I do is I'll text. I'm on the other line,
• 25:41
  Speaker 5: text me what you need. If you don't get a text,
• 25:45
  Speaker 5: it's a scam. Yeah, well they're fishy. Yeah, they don't
• 25:49
  Speaker 5: know me. They don't want me to come and buy
• 25:52
  Speaker 5: their car. They're wanting to sell me or hook me
• 25:54
  Speaker 5: up or link me up. And so I have started
• 25:57
  Speaker 5: doing that. I'm sure somewhere in there I can this
• 26:00
  Speaker 5: phone do that automatically by maybe pushing.
• 26:03
  Speaker 4: But I don't know.
• 26:04
  Speaker 5: I'm old school. But if I do not recognize that number.
• 26:07
  Speaker 5: So that's what I shared with people. As I'm out
• 26:10
  Speaker 5: looking for cars, I said, text me, I did, I've
• 26:14
  Speaker 5: got a piece of land that I put out yesterday
• 26:17
  Speaker 5: to lease and my information, I said, text me, I'll
• 26:23
  Speaker 5: call you back, And that way I kind of got
• 26:26
  Speaker 5: a grip warn who it is, because if they do
• 26:31
  Speaker 5: not follow the directions of this texting and then the
• 26:35
  Speaker 5: repetitive call, then it's probably not what.
• 26:40
  Speaker 4: I don't have what they need. They're fishing. You know.
• 26:42
  Speaker 3: It's something I did by accident a couple of years ago,
• 26:44
  Speaker 3: and now I kind of do it on purpose because
• 26:46
  Speaker 3: it gives me a leg up on seeing who's using
• 26:48
  Speaker 3: like algorithms get ahold of me. I accidentally put my
• 26:51
  Speaker 3: first and middle name in the first name box of
• 26:54
  Speaker 3: a service I signed up for. This was years ago,
• 26:57
  Speaker 3: and then I noticed that I started getting not only
• 26:59
  Speaker 3: stuff from that company, which I sort of expected. And
• 27:01
  Speaker 3: you know, you sign up for something and you get
• 27:03
  Speaker 3: solicitation emails, Hey don't forget about this service, which is fine.
• 27:06
  Speaker 3: I mean, I knew that I was going to get that,
• 27:07
  Speaker 3: but I started getting other solicitations and messages left on
• 27:12
  Speaker 3: my like a voicemail that I didn't recognize or a
• 27:14
  Speaker 3: call I didn't recognize that. I bumped the voicemail and
• 27:16
  Speaker 3: there would be a message that was left for it.
• 27:17
  Speaker 3: I go back and listen to the message, and it
• 27:19
  Speaker 3: was obvious to me that the message was like an
• 27:21
  Speaker 3: AI voice that was leaving the message. But the name
• 27:23
  Speaker 3: that it was asking for was my first in my
• 27:26
  Speaker 3: middle name, and I don't go by my first and
• 27:28
  Speaker 3: middle name. I go by my middle name. How many
• 27:30
  Speaker 3: people know my first name even and certainly no companies
• 27:33
  Speaker 3: will call me and call me by my first and
• 27:34
  Speaker 3: middle name.
• 27:35
  Speaker 2: And so that gave me a clue.
• 27:37
  Speaker 3: Back then, It's like, you know what if I like
• 27:39
  Speaker 3: use weird ways to put my name into the name field,
• 27:42
  Speaker 3: as long as it's still egal, you know, because that's
• 27:43
  Speaker 3: still my name. It's just I put the two names
• 27:45
  Speaker 3: in the one field. I think that would give me
• 27:47
  Speaker 3: a leg up on knowing, like when something was like
• 27:49
  Speaker 3: spam or whatever. And sure enough, Man, I get so
• 27:51
  Speaker 3: much stuff now because I do that with a lot
• 27:53
  Speaker 3: of things I signed up for. I get so much
• 27:55
  Speaker 3: stuff with my first and middle name. And like the
• 27:58
  Speaker 3: salutation like greening was first in middle name, was like, man,
• 28:01
  Speaker 3: I know that this is not only do I know
• 28:03
  Speaker 3: this is spam, I know who sold the information. For
• 28:06
  Speaker 3: the most part, it's crazy how this stuff is out there,
• 28:09
  Speaker 3: and now it's so customized with you got the AI
• 28:12
  Speaker 3: and everything else. You know, they'll they'll leave you AI
• 28:14
  Speaker 3: messages with your names like Larry, this is so and so,
• 28:17
  Speaker 3: please give me a call back about And it's just
• 28:18
  Speaker 3: a computer, you know, it's not even a person leaving
• 28:20
  Speaker 3: those messages. So if you do a little bit something
• 28:22
  Speaker 3: a little funky with your name where they accidentally will
• 28:25
  Speaker 3: say that part of it, it gives you an idea is like,
• 28:27
  Speaker 3: this is somebody that doesn't know me and is just
• 28:29
  Speaker 3: reading off of like some third party seller information.
• 28:32
  Speaker 5: I have bought and sold a few your employee's cars,
• 28:37
  Speaker 5: and one of them you one of your old long,
• 28:41
  Speaker 5: long long employees.
• 28:42
  Speaker 4: Here.
• 28:42
  Speaker 5: I bought his truck a few years ago. Why I
• 28:45
  Speaker 5: had to check made out to the name.
• 28:47
  Speaker 3: Oh yeah, yeah, there's a lot of people in this
• 28:49
  Speaker 3: building that that would work for.
• 28:51
  Speaker 5: And he called me. Oh, I forgot to tell you.
• 28:55
  Speaker 5: And Charlie Cooper. I sold Charlie and I miss Charlie.
• 29:00
  Speaker 5: He when we went in to do it, he says,
• 29:04
  Speaker 5: Erry here's my real name.
• 29:08
  Speaker 2: So he was.
• 29:10
  Speaker 5: He would Charlie Cooper when I would see him in
• 29:13
  Speaker 5: this building or over at do wop, and we might
• 29:17
  Speaker 5: go six months to a year. He always thanked me
• 29:21
  Speaker 5: for selling him that car.
• 29:23
  Speaker 2: Oh was that right?
• 29:24
  Speaker 5: When he came to me and when he needed a car,
• 29:26
  Speaker 5: I'd traded for a really nice Nissan and it was
• 29:30
  Speaker 5: out by before. We're prep getting read be in a
• 29:34
  Speaker 5: staging area and I said, come here, Charlie. I got
• 29:39
  Speaker 5: the vehicle and I walk him around. Well, you know,
• 29:41
  Speaker 5: it's kind of like you just get out of bed.
• 29:44
  Speaker 5: That's what the car looks like. You know, you haven't grooms,
• 29:47
  Speaker 5: you havn't combed your hair, you haven't shired, and but
• 29:48
  Speaker 5: you know that's what a trade in looks like. You
• 29:50
  Speaker 5: try not to show those cars. You want them to
• 29:53
  Speaker 5: go through the beauty spa treatment first. And I said,
• 29:58
  Speaker 5: give me a day and you can. I believe this
• 30:01
  Speaker 5: is the car he loved a car.
• 30:03
  Speaker 2: I mean, we.
• 30:05
  Speaker 5: Lost Charlie. He's still in the car. But uh, that's
• 30:09
  Speaker 5: what you know. Once again, I'm not in the selling
• 30:11
  Speaker 5: game now in a buying game, but I approach it
• 30:13
  Speaker 5: the same way. I mean, I'm going to get to
• 30:15
  Speaker 5: know you, and you're going to get to know me,
• 30:17
  Speaker 5: because first of all, I like for some references, you know,
• 30:21
  Speaker 5: because everybody has their own circle. The gentleman called me.
• 30:25
  Speaker 5: He text me, I think I don't know. One day
• 30:28
  Speaker 5: last week I sold him a truck, actually the first
• 30:32
  Speaker 5: truck we sold when we opened up after COVID. And
• 30:35
  Speaker 5: his mother was my second grade school teacher. Okay, and
• 30:39
  Speaker 5: I hadn't see him in forty years. We made a
• 30:42
  Speaker 5: deal and I, you know, I don't see him but
• 30:44
  Speaker 5: maybe once a year. He's more of an older my
• 30:47
  Speaker 5: older brother's buddy. They hunt together.
• 30:49
  Speaker 4: Long story short. He texted me he said, I'm.
• 30:51
  Speaker 5: Thinking about selling my suber Rude, and I said, we'll
• 30:54
  Speaker 5: send me the ven number in the mileage and we'll.
• 30:56
  Speaker 4: Talk about it, text about it.
• 30:58
  Speaker 5: So we've text him back and forth, and I gave
• 31:02
  Speaker 5: him some figures at least my evaluation dayviol yesterday, I
• 31:07
  Speaker 5: went to Putnam County back and I had to go
• 31:08
  Speaker 5: back in my safety to pause the box. Walked back
• 31:11
  Speaker 5: and said, I'm Larry Dawson. I said, I need to
• 31:13
  Speaker 5: get in this box. She said, you're talking to my
• 31:15
  Speaker 5: husband about the subaru.
• 31:18
  Speaker 4: I said, so.
• 31:19
  Speaker 5: You're such and such wife and he said yes. I said, well,
• 31:22
  Speaker 5: my pleasure to meet you. And she said, you know
• 31:25
  Speaker 5: he talks about you and I said, well, his mother
• 31:27
  Speaker 5: was my second gradest school teacher. That's the world I'm in.
• 31:31
  Speaker 5: I'm not into this.
• 31:33
  Speaker 4: Don't know you.
• 31:33
  Speaker 5: I'll never see again. You're speaking with broken English. Actually,
• 31:39
  Speaker 5: about two weeks ago, I inquired about a project online
• 31:42
  Speaker 5: and kind of made a commitment to buy, and they
• 31:47
  Speaker 5: transferred me over to Bangladesh. I couldn't understand him, and
• 31:53
  Speaker 5: I could hear all this noise in the background, and
• 31:56
  Speaker 5: I said, you know what I'm going to cancel or
• 32:00
  Speaker 5: does And I said.
• 32:00
  Speaker 4: No, I just will.
• 32:02
  Speaker 5: This is gonna work, because if I have a problem,
• 32:05
  Speaker 5: I now know what I've got to go through. Thank goodness,
• 32:08
  Speaker 5: my alarms went up. I called another I did a
• 32:12
  Speaker 5: little bit more research. I got the same product, and
• 32:16
  Speaker 5: I think I spoke to somebody. Well, matter of fact,
• 32:18
  Speaker 5: I know I did, because I did it later in Morefield, West, Virginia.
• 32:23
  Speaker 5: Because I'll ask, I'm not shy. I go house, the
• 32:26
  Speaker 5: weather over there, Well, where are you at? Well, let
• 32:29
  Speaker 5: me show you where I'm at. You know I'm in Winfield,
• 32:31
  Speaker 5: West Virginia where slave says, I'm in Moorefield, and so
• 32:36
  Speaker 5: we got talking same product.
• 32:39
  Speaker 4: It just I just.
• 32:40
  Speaker 5: Got shuffled and I got shuffled to a call center
• 32:44
  Speaker 5: and I could tell it, you know, and I do
• 32:47
  Speaker 5: not speak German, and if I had to be very bad,
• 32:50
  Speaker 5: so you wouldn't be able to hear.
• 32:51
  Speaker 4: Me or understand me. And there's nothing wrong with that.
• 32:55
  Speaker 5: I meant it, but I'm not going to try to
• 32:57
  Speaker 5: tell you something in a language that I've not made.
• 33:00
  Speaker 5: And listen, they just put it on and I could.
• 33:02
  Speaker 5: I just I said, I don't offend you. I'm only
• 33:05
  Speaker 5: understanding about every other word. This isn't going well for me,
• 33:09
  Speaker 5: and you have a tremendous amount of background noise. And
• 33:12
  Speaker 5: if I have a problem, I'm sure I'm gonna get
• 33:14
  Speaker 5: sent right back in this area. So I said, just
• 33:17
  Speaker 5: cancel my subscription. I'm going to do something else. But
• 33:22
  Speaker 5: you know what, as soon as I signed up, they
• 33:24
  Speaker 5: sat my money and guess what, I haven't got.
• 33:26
  Speaker 2: Back yet your money.
• 33:28
  Speaker 5: So I'm doing it through email, trying to I got
• 33:31
  Speaker 5: the same product for the same money, and I feel
• 33:34
  Speaker 5: much better because I was able to communicate. And you know,
• 33:39
  Speaker 5: when you have a problem when you have to go back,
• 33:43
  Speaker 5: as many people has done because they've lost this bill
• 33:49
  Speaker 5: of sale where I have bought your cars still on
• 33:52
  Speaker 5: their tax ticket at Kenall County or whatever county is,
• 33:56
  Speaker 5: and they go in they said, well we sold a car,
• 33:58
  Speaker 5: Well we have an a proof.
• 34:00
  Speaker 4: You need to have it.
• 34:01
  Speaker 5: So they come back to me. I go down to
• 34:03
  Speaker 5: the archive room and get it. That's not real, uncommon.
• 34:06
  Speaker 5: I got one laner on my desk right now. When
• 34:08
  Speaker 5: an envelope they called and needed it. I took my time,
• 34:12
  Speaker 5: went to another building I owned, went downstairs, pulled the
• 34:15
  Speaker 5: deal out, came back, laid it. Tare no show, But
• 34:20
  Speaker 5: that's okay. I did what I told him I was
• 34:22
  Speaker 5: going to do. I'm not sure they did exactly what
• 34:25
  Speaker 5: they told me to do, but that's okay. I mean,
• 34:28
  Speaker 5: no harm, no foul. But try to that one when
• 34:31
  Speaker 5: was one to eight hundred numbers, Especially if you have
• 34:34
  Speaker 5: a problem or like this gentleman here you can't find
• 34:37
  Speaker 5: the title and it was a lean, have them walk
• 34:40
  Speaker 5: you through it as patiently as I have and instructed him.
• 34:43
  Speaker 5: And we were texting last night. You know, once again,
• 34:46
  Speaker 5: do I need to take anything else? Is said take
• 34:48
  Speaker 5: the pall of the dog. Prove you got a dog,
• 34:51
  Speaker 5: because the DMV subtives can throw you a curve.
• 34:55
  Speaker 3: I tell you, it's impossible if you're dealing with a
• 34:57
  Speaker 3: like a large corporate re tel outlet. At least in
• 35:02
  Speaker 3: my recent experience, it's impossible to find a number that
• 35:06
  Speaker 3: will get you to talk to someone at the place
• 35:09
  Speaker 3: that you're looking at. You can be standing outside the
• 35:10
  Speaker 3: building and call the number that's supposed to be theirs,
• 35:13
  Speaker 3: and you can't get to a person inside that building.
• 35:16
  Speaker 3: It used to be like if it was one of
• 35:17
  Speaker 3: these places that had like a jewelry department or something
• 35:19
  Speaker 3: like that, one of the back doors was is that
• 35:21
  Speaker 3: you could like hit the number to get transferred to
• 35:24
  Speaker 3: like the jewelry department. There'd be a person there. Then
• 35:25
  Speaker 3: you could be like, I need to talk to somebody
• 35:27
  Speaker 3: in the office, and then maybe you could get through
• 35:29
  Speaker 3: to somebody that way. You don't even have that anymore,
• 35:31
  Speaker 3: Like it's all like endless. Like I'm convinced the purpose
• 35:34
  Speaker 3: of the telephony systems they use is to make you
• 35:36
  Speaker 3: give up, Like it's like they're designed to be endless.
• 35:39
  Speaker 3: Press one, Press two, Press one. That was the wrong number.
• 35:42
  Speaker 3: Go back and listen to your prompts again. Press one,
• 35:43
  Speaker 3: Press two, Press one. It's just made to make you
• 35:45
  Speaker 3: hang up. It's just barriers to seep you from getting.
• 35:48
  Speaker 4: There or they'll drop the call.
• 35:49
  Speaker 2: Oh yeah, that happens all the time.
• 35:51
  Speaker 4: Yeah.
• 35:51
  Speaker 3: Now I worked at AT and now I know this
• 35:53
  Speaker 3: happens for sure. I worked at AT and T for a
• 35:55
  Speaker 3: brief amount of time back in the nineties. I started
• 35:57
  Speaker 3: in the business collections department, which was a really interesting job,
• 36:00
  Speaker 3: honestly it was.
• 36:01
  Speaker 2: It was a fun job.
• 36:02
  Speaker 3: But they closed down that department over here on Davis
• 36:04
  Speaker 3: Street and they moved everybody that worked in the in
• 36:07
  Speaker 3: the business department down to like the regular incoming calls.
• 36:10
  Speaker 3: And this was during the height of the MCI AT
• 36:14
  Speaker 3: and T, the the long distance war. So the calls
• 36:17
  Speaker 3: just came in and everybody, can I get ten cent
• 36:19
  Speaker 3: a minute? Can I get five cents minute? You know,
• 36:20
  Speaker 3: on and on and on and on. I saw this myself.
• 36:23
  Speaker 3: People there would be on incoming calls and they would
• 36:26
  Speaker 3: get tired, and you can't stop. If you log out,
• 36:29
  Speaker 3: you get you know, audited for it and everything else.
• 36:31
  Speaker 3: You can't stop. So all they would do is they
• 36:32
  Speaker 3: would reach over and put their phones on mute, because
• 36:34
  Speaker 3: it was one of the buttons that was that they
• 36:36
  Speaker 3: couldn't track. They couldn't track the mute button on your phone,
• 36:39
  Speaker 3: so they would just reach over and put their their
• 36:41
  Speaker 3: phone on mute, bring their headsets down, and just sit
• 36:44
  Speaker 3: there and read a book or whatever. Somebody would be
• 36:45
  Speaker 3: on the other line going hello, Hello, is anybody there, Hello,
• 36:48
  Speaker 3: and then they would just hang up and they would
• 36:49
  Speaker 3: do that for you know, five or ten minutes until
• 36:50
  Speaker 3: they got their break in, read a book for a
• 36:52
  Speaker 3: little bit, whatever, and then they would unmute, take the
• 36:55
  Speaker 3: next call, and go about their business. So there would
• 36:57
  Speaker 3: be some string of people that would call in. They
• 36:59
  Speaker 3: would just sit there for minutes like Hello, Hello, somebody there, Hello,
• 37:01
  Speaker 3: and that was it. And if that was happening back
• 37:03
  Speaker 3: in nineteen ninety, I guarantee you that it's happening constantly today.
• 37:07
  Speaker 3: For wherever there are humans, they're definitely doing that.
• 37:10
  Speaker 5: I'll tell you another A lot of referring I get
• 37:12
  Speaker 5: from his attorney's local.
• 37:14
  Speaker 2: Turn Oh yeah, for sure. Well, I know you work
• 37:16
  Speaker 2: with about everybody.
• 37:17
  Speaker 5: Is that that has decreased a little bit. But the
• 37:21
  Speaker 5: reason I think he is a lot of the attorneys
• 37:23
  Speaker 5: I knew were retiring, Sure has retired and the younger
• 37:26
  Speaker 5: generation CUMP has came in. So if you're listening to him,
• 37:29
  Speaker 5: I've got a lot of references with the attorney in
• 37:32
  Speaker 5: talent that you know you're handling a deal that you
• 37:35
  Speaker 5: needed expert.
• 37:36
  Speaker 4: You know I'm here for you.
• 37:37
  Speaker 3: That's Larry Dawson. Larry Dawson still buys cars. You can
• 37:40
  Speaker 3: get ahold of Larry at three es are A four
• 37:41
  Speaker 3: five four five zero two one one. Threes are A
• 37:43
  Speaker 3: four five four five zero two one one. Also every
• 37:46
  Speaker 3: second Wednesday right here on five at EWHS at eight
• 37:48
  Speaker 3: twenty you can tune in and listen to Larry Dawson
• 37:51
  Speaker 3: and listen to us have this little conversation we have
• 37:54
  Speaker 3: every month.
• 37:54
  Speaker 2: Larry, thank you so much for your time. Appreciate you
• 37:56
  Speaker 2: coming in man, Thank you for having me.
• 37:57
  Speaker 3: See you next time. That's Larry Dawson. From Larry Dawson.
• 37:59
  Speaker 3: You can still give him a call. Three zero four
• 38:01
  Speaker 3: five four five zero two one one. I'm del kiper
• 38:03
  Speaker 3: Dave Islands up next.
• 38:04
  Speaker 2: Have a great day.
• 38:05
  Speaker 3: Everyone listening to the Voice of Charleston. We are five
• 38:07
  Speaker 3: eighty w U c HS.
• 38:16
  Speaker 2: Five e w hs AM ninety six point five.
• 38:18
  Speaker 1: That's then Charleston one oh four point five Cross Lane
• 38:20
  Speaker 1: at WVRC Media Station.
• 38:24
  Speaker 2: We're proud to live here too,