Latest / Fire Engineering Podcast
In the Books Episode #19: Dealing with Difficult People: For Fire and EMS Organizations
In this episode of In the Books, David Rhodes sits down with retired Fire Chief Jerry Streich to talk about a critical but often overlooked challenge in the fire service: managing difficult people.
Drawing from decades of leadership—and a powerful personal experience that shaped his perspective—Streich shares insights on toxic behavior, workplace culture, and the people skills every firefighter and officer need but rarely gets trained on.
🔥 In this episode:
How difficult personalities impact morale and operations
Early warning signs of toxic behavior
Practical tips for addressing conflict and…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.