“Work Time Is Lifetime”: Why DEX Must Make Work Better | Nina Kohl-Haefke

The DEX Show: A Show for IT Change Makers · Sep 2, 2026 · 28m · transcript

“Work time is lifetime.” It’s a German saying that perfectly captures Nina Kohl-Haefke’s philosophy (and ours) on Digital Employee Experience: if we spend so much of our lives working, technology should make that experience better. On today’s episode, Nina, Computacenter Solution Manager and WORK IT OUT! podcast host, joins Tom to explore how DEX is evolving from device analytics into a broader operating philosophy for the digital workplace. They discuss proactive IT, employee experience measurement, AI adoption, workplace productivity and the shift from SLAs to XLAs, while explaining why…