Latest / Omni Talk Retail / Retail Innovation at NRF 2025: Tyler Davis of PetSmart on Merchandising, AI, and Pricing

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Retail Innovation at NRF 2025: Tyler Davis of PetSmart on Merchandising, AI, and Pricing · Omni Talk Retail

• 0:00
  All
• 0:00
  right.
• 0:00
  Hello,
• 0:00
  everyone.
• 0:01
  This
• 0:01
  is
• 0:01
  Omnitalk
• 0:02
  retail.
• 0:02
  I
• 0:02
  am
• 0:02
  Chris
• 0:03
  Walton.
• 0:03
  And
• 0:03
  I'm
• 0:03
  Anne
• 0:04
  Mazinga.
• 0:04
  And
• 0:04
  we
• 0:04
  are
• 0:04
  coming
• 0:05
  to
• 0:05
  you
• 0:05
  live
• 0:05
  from
• 0:06
  nrf.
• 0:06
  This
• 0:06
  is
• 0:07
  our
• 0:07
  first
• 0:07
  interview
• 0:08
  of
• 0:08
  the
• 0:08
  day.
• 0:08
  It
• 0:08
  is
• 0:08
  from
• 0:09
  the
• 0:09
  exclusive
• 0:09
  Fusion
• 0:10
  Group
• 0:11
  podcast
• 0:11
  studio.
• 0:12
  And
• 0:12
  look
• 0:12
  at
• 0:12
  this.
• 0:12
  Look
• 0:13
  at
• 0:13
  these
• 0:13
  surroundings.
• 0:14
  Yes,
• 0:14
  the
• 0:14
  Omnitok
• 0:15
  recording
• 0:16
  studio
• 0:17
  side
• 0:17
  of
• 0:18
  the
• 0:18
  Fusion
• 0:18
  Group.
• 0:18
  Yes,
• 0:19
  it
• 0:19
  says
• 0:19
  we're
• 0:19
  on
• 0:19
  air
• 0:20
  behind
• 0:20
  us,
• 0:20
  too,
• 0:20
  Anne.
• 0:21
  Because
• 0:21
  we
• 0:21
  are.
• 0:22
  Yes,
• 0:22
  because
• 0:22
  we're
• 0:22
  always
• 0:22
  on
• 0:23
  air
• 0:23
  throughout
• 0:23
  this
• 0:23
  entire
• 0:24
  show.
• 0:24
  As
• 0:24
  always.
• 0:24
  You
• 0:24
  don't
• 0:24
  need
• 0:25
  a
• 0:25
  duck
• 0:25
  to
• 0:25
  show
• 0:25
  that.
• 0:26
  Yeah,
• 0:26
  right.
• 0:26
  Yeah,
• 0:26
  duck
• 0:27
  down,
• 0:27
  Tyler.
• 0:27
  Duck
• 0:27
  down
• 0:28
  a
• 0:28
  little
• 0:28
  bit.
• 0:29
  But
• 0:29
  standing
• 0:30
  between
• 0:30
  us
• 0:30
  and
• 0:30
  yes,
• 0:30
  you
• 0:31
  should
• 0:31
  stop
• 0:31
  by
• 0:31
  if
• 0:31
  we're
• 0:32
  here
• 0:32
  all
• 0:32
  day,
• 0:32
  if
• 0:32
  you
• 0:32
  want
• 0:32
  to
• 0:32
  see
• 0:33
  us,
• 0:33
  you
• 0:33
  want
• 0:33
  to
• 0:33
  come
• 0:33
  see
• 0:33
  all
• 0:33
  the
• 0:34
  cool
• 0:34
  tech
• 0:34
  on
• 0:35
  display
• 0:35
  in
• 0:35
  the
• 0:35
  Fusion
• 0:36
  Group
• 0:36
  booth.
• 0:36
  Booth
• 0:36
  number
• 0:37
  4938.
• 0:38
  For
• 0:38
  those
• 0:39
  interested,
• 0:39
  and
• 0:40
  without
• 0:40
  further
• 0:41
  ado,
• 0:41
  I
• 0:41
  want
• 0:41
  to
• 0:41
  introduce
• 0:42
  the
• 0:42
  gentleman
• 0:42
  standing
• 0:42
  between
• 0:43
  Ann
• 0:43
  and
• 0:43
  myself,
• 0:44
  Tyler
• 0:44
  Dennis,
• 0:44
  the
• 0:45
  VP
• 0:45
  of.
• 0:45
  No.
• 0:46
  Tyler
• 0:46
  Davis.
• 0:46
  Excuse
• 0:47
  me?
• 0:47
  Tyler
• 0:47
  Dennis
• 0:47
  is
• 0:48
  a
• 0:48
  guy
• 0:48
  I
• 0:48
  went
• 0:48
  to
• 0:48
  college
• 0:48
  with.
• 0:49
  Tyler
• 0:49
  Davis,
• 0:50
  the
• 0:50
  VP
• 0:50
  of
• 0:51
  Merchandise
• 0:51
  operations
• 0:52
  at
• 0:52
  petsmart.
• 0:53
  Tyler,
• 0:53
  welcome
• 0:53
  to
• 0:54
  omnitalk.
• 0:54
  Thank
• 0:54
  you.
• 0:55
  It's
• 0:55
  really
• 0:55
  good
• 0:55
  to
• 0:55
  be
• 0:55
  here.
• 0:56
  Appreciate
• 0:56
  it.
• 0:56
  That's
• 0:56
  a
• 0:56
  different
• 0:57
  podcast
• 0:57
  that
• 0:57
  Chris
• 0:57
  is
• 0:58
  wanting
• 0:58
  to
• 0:58
  do
• 0:58
  with
• 0:58
  you.
• 0:58
  Tyler.
• 0:59
  Yeah,
• 0:59
  my
• 0:59
  college
• 1:00
  golf
• 1:00
  friend.
• 1:01
  Yeah,
• 1:01
  exactly.
• 1:02
  I
• 1:02
  had
• 1:02
  trouble
• 1:02
  not
• 1:02
  writing
• 1:03
  that
• 1:03
  every
• 1:03
  time
• 1:04
  I
• 1:04
  was
• 1:04
  communicating
• 1:04
  with
• 1:04
  Tyler,
• 1:05
  too,
• 1:05
  but,
• 1:05
  hey,
• 1:05
  it
• 1:06
  happens.
• 1:06
  Well,
• 1:06
  Tyler,
• 1:07
  why
• 1:07
  don't
• 1:07
  we
• 1:07
  start
• 1:08
  by
• 1:08
  just
• 1:08
  giving
• 1:08
  us
• 1:08
  a
• 1:09
  little
• 1:09
  bit
• 1:09
  of
• 1:09
  background
• 1:09
  on
• 1:10
  you
• 1:10
  and
• 1:10
  your
• 1:10
  role
• 1:10
  at
• 1:11
  petsmart.
• 1:12
  Yeah.
• 1:12
  So
• 1:12
  I
• 1:12
  lead
• 1:13
  the
• 1:13
  merchandising
• 1:13
  operations
• 1:14
  team
• 1:14
  at
• 1:15
  petsmart,
• 1:16
  which
• 1:16
  really
• 1:17
  connects
• 1:17
  all
• 1:17
  things
• 1:18
  merchandise
• 1:18
  strategy
• 1:19
  with
• 1:19
  the
• 1:19
  final
• 1:19
  execution
• 1:20
  of
• 1:20
  how
• 1:20
  it
• 1:20
  shows
• 1:21
  up
• 1:21
  for
• 1:21
  our
• 1:21
  customers
• 1:22
  in
• 1:22
  stores,
• 1:22
  online.
• 1:24
  It's
• 1:24
  totally
• 1:25
  a
• 1:25
  fun
• 1:25
  job.
• 1:25
  I
• 1:25
  love
• 1:26
  it.
• 1:26
  I've
• 1:26
  been
• 1:26
  at
• 1:26
  petsmart
• 1:27
  for
• 1:27
  five
• 1:27
  years
• 1:28
  in
• 1:29
  various
• 1:29
  leadership
• 1:29
  roles
• 1:29
  within
• 1:30
  merchandising.
• 1:30
  And
• 1:30
  then
• 1:31
  prior
• 1:31
  to
• 1:31
  that,
• 1:31
  I
• 1:31
  was
• 1:32
  at
• 1:32
  Target
• 1:32
  in
• 1:33
  Minneapolis
• 1:33
  for
• 1:33
  11
• 1:34
  years.
• 1:34
  As
• 1:34
  well,
• 1:35
  so
• 1:35
  online
• 1:35
  and
• 1:36
  in
• 1:36
  store.
• 1:36
  The
• 1:37
  job
• 1:37
  entails
• 1:37
  both
• 1:37
  of
• 1:37
  those
• 1:38
  areas
• 1:38
  of
• 1:38
  operations.
• 1:38
  Yeah,
• 1:39
  I
• 1:39
  mean,
• 1:39
  specifically,
• 1:40
  we
• 1:40
  spend
• 1:40
  a
• 1:40
  lot
• 1:40
  of
• 1:40
  time
• 1:40
  on
• 1:41
  in
• 1:41
  store
• 1:41
  execution,
• 1:42
  of
• 1:42
  course,
• 1:43
  but
• 1:43
  also
• 1:43
  connecting
• 1:44
  with
• 1:44
  the
• 1:44
  full
• 1:45
  enterprise.
• 1:45
  Yeah,
• 1:46
  okay.
• 1:46
  Got
• 1:46
  it,
• 1:46
  got
• 1:47
  it.
• 1:47
  So
• 1:47
  you're
• 1:47
  at
• 1:47
  nrf.
• 1:48
  You.
• 1:48
  You
• 1:48
  were
• 1:48
  asking
• 1:49
  me
• 1:49
  a
• 1:49
  little
• 1:49
  bit
• 1:49
  before
• 1:49
  we
• 1:49
  went
• 1:50
  on
• 1:50
  air.
• 1:50
  What
• 1:51
  brings
• 1:51
  you
• 1:51
  here,
• 1:51
  and
• 1:51
  how
• 1:52
  do
• 1:52
  you
• 1:52
  approach
• 1:52
  a
• 1:52
  conference
• 1:53
  like
• 1:53
  this?
• 1:54
  Well,
• 1:54
  it's
• 1:54
  my
• 1:55
  first
• 1:55
  time
• 1:55
  specifically
• 1:56
  at
• 1:56
  the
• 1:56
  NRF
• 1:57
  big
• 1:57
  show.
• 1:58
  I've
• 1:58
  been
• 1:58
  here
• 1:59
  a
• 1:59
  couple
• 1:59
  years
• 2:00
  just
• 2:00
  on
• 2:00
  the
• 2:01
  student
• 2:01
  recruiting
• 2:02
  portion.
• 2:02
  That
• 2:02
  happens
• 2:02
  the
• 2:02
  weekend
• 2:03
  prior.
• 2:03
  Okay.
• 2:04
  Which
• 2:04
  is
• 2:04
  a
• 2:04
  ton
• 2:04
  of
• 2:04
  fun.
• 2:05
  But
• 2:06
  honestly,
• 2:06
  I
• 2:06
  would
• 2:06
  say
• 2:06
  I've
• 2:06
  been
• 2:06
  to
• 2:07
  many
• 2:07
  conferences.
• 2:07
  This
• 2:08
  is
• 2:08
  A
• 2:08
  huge
• 2:08
  show.
• 2:09
  So
• 2:09
  I
• 2:09
  guess
• 2:10
  when
• 2:10
  I
• 2:10
  was
• 2:10
  getting
• 2:10
  ready
• 2:10
  for
• 2:10
  it,
• 2:11
  it
• 2:11
  was
• 2:11
  number
• 2:11
  one,
• 2:12
  setting
• 2:12
  an
• 2:12
  intent
• 2:13
  of
• 2:13
  like,
• 2:13
  what
• 2:14
  do
• 2:14
  you
• 2:14
  want
• 2:14
  to
• 2:14
  get
• 2:15
  the
• 2:15
  show?
• 2:16
  What
• 2:16
  are
• 2:16
  some
• 2:16
  specific
• 2:17
  business
• 2:17
  questions
• 2:17
  you
• 2:18
  want
• 2:18
  to
• 2:18
  get
• 2:18
  answered?
• 2:19
  And
• 2:19
  then
• 2:19
  I
• 2:19
  spend
• 2:20
  quite
• 2:20
  a
• 2:20
  bit
• 2:20
  of
• 2:20
  time
• 2:20
  prepping.
• 2:21
  So
• 2:21
  I
• 2:21
  would
• 2:21
  say
• 2:21
  I
• 2:21
  have
• 2:22
  about,
• 2:22
  call
• 2:23
  it
• 2:23
  60%
• 2:24
  of
• 2:24
  the
• 2:24
  show
• 2:24
  actually
• 2:25
  scheduled
• 2:25
  with
• 2:25
  meetings
• 2:26
  with
• 2:26
  current
• 2:26
  and
• 2:27
  future
• 2:27
  potential
• 2:27
  partners.
• 2:28
  Awesome.
• 2:29
  But
• 2:29
  I
• 2:29
  also
• 2:29
  wanted
• 2:29
  to
• 2:30
  have
• 2:30
  some
• 2:30
  time
• 2:30
  open
• 2:30
  as
• 2:30
  well
• 2:31
  to
• 2:31
  meet
• 2:31
  new
• 2:32
  people
• 2:32
  and
• 2:33
  attend
• 2:34
  the
• 2:34
  expo
• 2:34
  and
• 2:34
  also
• 2:34
  find
• 2:35
  some
• 2:35
  reasons
• 2:35
  to
• 2:35
  get
• 2:36
  inspired.
• 2:36
  Yeah.
• 2:36
  And
• 2:37
  what
• 2:37
  are
• 2:37
  some
• 2:37
  of
• 2:37
  those
• 2:37
  intents?
• 2:38
  If
• 2:38
  you
• 2:38
  can
• 2:38
  let
• 2:39
  our
• 2:39
  audience
• 2:39
  in
• 2:39
  on
• 2:39
  some
• 2:39
  of
• 2:40
  that.
• 2:40
  What
• 2:40
  are
• 2:40
  you
• 2:40
  looking
• 2:40
  to
• 2:40
  do
• 2:40
  here?
• 2:41
  What
• 2:41
  are
• 2:41
  you
• 2:41
  looking
• 2:41
  to
• 2:41
  accomplish?
• 2:42
  Well,
• 2:43
  honestly,
• 2:44
  I
• 2:44
  would
• 2:44
  say
• 2:45
  over
• 2:45
  the
• 2:45
  past
• 2:45
  couple
• 2:46
  years,
• 2:46
  since
• 2:46
  the
• 2:46
  first
• 2:47
  round
• 2:47
  of
• 2:47
  ChatGPT
• 2:48
  introduction
• 2:49
  and
• 2:49
  LLMs
• 2:50
  and
• 2:50
  what
• 2:50
  it
• 2:50
  means
• 2:51
  for
• 2:51
  how
• 2:51
  this
• 2:52
  could
• 2:52
  really
• 2:52
  disrupt
• 2:52
  our
• 2:53
  space,
• 2:54
  separating
• 2:55
  the
• 2:55
  hype
• 2:56
  with
• 2:56
  a
• 2:56
  couple
• 2:57
  of
• 2:57
  those
• 2:57
  words
• 2:57
  that
• 2:57
  could
• 2:57
  turn
• 2:58
  into
• 2:58
  drinking
• 2:59
  words
• 2:59
  and
• 2:59
  you'd
• 2:59
  be
• 2:59
  under
• 3:00
  the
• 3:00
  table
• 3:00
  by
• 3:00
  10am
• 3:01
  with
• 3:01
  actual
• 3:02
  reality
• 3:02
  of
• 3:03
  like,
• 3:03
  what
• 3:03
  are
• 3:03
  some
• 3:03
  technologies
• 3:04
  that
• 3:04
  are
• 3:04
  going
• 3:04
  to
• 3:04
  fundamentally
• 3:05
  change?
• 3:05
  This
• 3:06
  category
• 3:06
  is
• 3:06
  something
• 3:07
  that
• 3:07
  I
• 3:07
  really
• 3:07
  wanted
• 3:07
  to
• 3:08
  be
• 3:08
  able
• 3:08
  to
• 3:09
  be
• 3:09
  immersed
• 3:09
  in,
• 3:10
  talk
• 3:11
  with
• 3:11
  partners
• 3:11
  and
• 3:11
  really
• 3:12
  hear
• 3:12
  how
• 3:12
  that
• 3:12
  can
• 3:12
  transform
• 3:13
  the
• 3:13
  business.
• 3:13
  Right.
• 3:14
  So
• 3:14
  even
• 3:15
  though
• 3:15
  your
• 3:15
  job
• 3:16
  primarily
• 3:16
  looks
• 3:16
  at
• 3:16
  in
• 3:17
  store
• 3:17
  operations,
• 3:17
  you're
• 3:17
  still
• 3:18
  very
• 3:18
  intrigued
• 3:18
  by
• 3:19
  generative
• 3:19
  AI
• 3:19
  and
• 3:20
  the
• 3:20
  implications
• 3:20
  of
• 3:20
  it
• 3:21
  on
• 3:21
  your
• 3:21
  operations
• 3:22
  day
• 3:22
  to
• 3:22
  day.
• 3:22
  Yeah,
• 3:23
  I
• 3:23
  see.
• 3:23
  I
• 3:23
  mean,
• 3:24
  part
• 3:24
  of
• 3:24
  my
• 3:24
  role,
• 3:24
  not
• 3:25
  on
• 3:25
  the
• 3:25
  specific
• 3:26
  tech
• 3:26
  side,
• 3:26
  but
• 3:26
  all
• 3:27
  the
• 3:27
  merchandising
• 3:28
  systems
• 3:28
  that
• 3:28
  we
• 3:28
  have
• 3:29
  is
• 3:29
  if
• 3:30
  you
• 3:30
  think
• 3:30
  of
• 3:30
  data
• 3:30
  being,
• 3:31
  I
• 3:31
  mean,
• 3:32
  the
• 3:32
  ability
• 3:32
  to
• 3:32
  be
• 3:32
  able
• 3:33
  to
• 3:33
  bring
• 3:33
  together
• 3:34
  all
• 3:34
  the
• 3:34
  customer
• 3:34
  data
• 3:35
  that
• 3:35
  we
• 3:35
  have,
• 3:35
  demand
• 3:36
  signals,
• 3:37
  taking
• 3:37
  a
• 3:37
  look
• 3:37
  at
• 3:38
  externally
• 3:38
  what's
• 3:38
  happening
• 3:39
  and
• 3:40
  quicker
• 3:40
  than
• 3:40
  ever
• 3:41
  being
• 3:41
  able
• 3:41
  to
• 3:41
  give
• 3:41
  insights
• 3:42
  to
• 3:42
  our
• 3:42
  team
• 3:43
  of
• 3:43
  what
• 3:43
  do
• 3:43
  we
• 3:43
  need
• 3:43
  to
• 3:43
  pivot
• 3:44
  on
• 3:44
  to
• 3:44
  be
• 3:44
  able
• 3:45
  to
• 3:45
  exploit
• 3:45
  new
• 3:45
  opportunities.
• 3:46
  That's
• 3:47
  really
• 3:47
  exciting
• 3:47
  to
• 3:47
  me.
• 3:48
  It's
• 3:48
  just
• 3:49
  finding
• 3:49
  a
• 3:49
  couple
• 3:49
  of
• 3:49
  those
• 3:50
  big
• 3:50
  new
• 3:51
  technologies
• 3:51
  is
• 3:51
  something
• 3:51
  really
• 3:52
  interesting.
• 3:52
  Tyler,
• 3:53
  how
• 3:53
  do
• 3:53
  you
• 3:54
  as
• 3:54
  a
• 3:54
  leader,
• 3:55
  which
• 3:55
  by
• 3:55
  the
• 3:56
  way,
• 3:57
  I
• 3:57
  bet
• 3:57
  the
• 3:57
  recruiting
• 3:58
  job
• 3:58
  for
• 3:59
  petsmart,
• 4:00
  especially
• 4:00
  with
• 4:00
  you
• 4:00
  and
• 4:01
  how
• 4:01
  prepared
• 4:01
  you
• 4:02
  are,
• 4:02
  is.
• 4:02
  Is
• 4:02
  not
• 4:03
  difficult.
• 4:03
  It's
• 4:03
  not
• 4:03
  a
• 4:04
  difficult
• 4:04
  one.
• 4:04
  I
• 4:04
  bet
• 4:04
  you
• 4:04
  get
• 4:05
  a
• 4:05
  lot
• 4:05
  of
• 4:05
  people
• 4:05
  coming
• 4:06
  to
• 4:06
  work
• 4:06
  for
• 4:06
  you.
• 4:07
  It's
• 4:07
  a
• 4:07
  fun
• 4:07
  place
• 4:07
  to
• 4:07
  work.
• 4:08
  Yeah.
• 4:08
  I
• 4:08
  bet
• 4:09
  having
• 4:09
  a
• 4:09
  gerbil
• 4:09
  ball
• 4:10
  roll
• 4:10
  through
• 4:10
  a
• 4:10
  meeting
• 4:11
  or
• 4:12
  a
• 4:12
  dog
• 4:12
  snoring
• 4:12
  in
• 4:13
  a
• 4:13
  meeting
• 4:13
  is
• 4:13
  pretty
• 4:13
  funny.
• 4:14
  Well,
• 4:15
  I'm
• 4:15
  curious
• 4:15
  as
• 4:16
  a
• 4:16
  leader
• 4:16
  of
• 4:16
  people
• 4:17
  though,
• 4:17
  how
• 4:18
  are
• 4:18
  you
• 4:18
  having
• 4:19
  the
• 4:19
  conversation
• 4:19
  about
• 4:20
  using
• 4:21
  tools
• 4:21
  like
• 4:21
  ChatGPT,
• 4:22
  like
• 4:23
  how
• 4:23
  are
• 4:23
  you
• 4:23
  getting
• 4:23
  your
• 4:23
  team
• 4:24
  on
• 4:24
  board?
• 4:24
  Because
• 4:24
  I
• 4:25
  think
• 4:25
  it's
• 4:25
  really
• 4:25
  important
• 4:25
  that
• 4:26
  as
• 4:26
  a
• 4:26
  leader
• 4:26
  you're
• 4:27
  focused
• 4:27
  on
• 4:27
  things
• 4:28
  like
• 4:28
  that
• 4:28
  because
• 4:28
  that's
• 4:28
  how
• 4:29
  some
• 4:29
  of
• 4:29
  these
• 4:29
  things
• 4:29
  get
• 4:30
  happen
• 4:31
  in
• 4:31
  a,
• 4:31
  in
• 4:31
  an
• 4:31
  organization.
• 4:32
  But
• 4:33
  are
• 4:33
  there
• 4:33
  any
• 4:33
  things
• 4:33
  that
• 4:34
  you've,
• 4:34
  you've
• 4:35
  used
• 4:35
  or
• 4:35
  any
• 4:35
  advice
• 4:36
  you
• 4:36
  have
• 4:36
  for
• 4:36
  other
• 4:36
  people
• 4:36
  out
• 4:37
  there
• 4:37
  who
• 4:37
  are
• 4:37
  trying
• 4:37
  to
• 4:37
  lead
• 4:38
  teams
• 4:38
  and
• 4:38
  trying
• 4:38
  to
• 4:39
  utilize
• 4:39
  some
• 4:39
  of
• 4:39
  these
• 4:39
  new,
• 4:40
  new
• 4:40
  ways
• 4:40
  of
• 4:41
  working?
• 4:42
  Honestly,
• 4:42
  I
• 4:43
  would
• 4:43
  say,
• 4:43
  like
• 4:43
  we're
• 4:44
  still
• 4:44
  very
• 4:45
  early
• 4:45
  adopters
• 4:46
  as
• 4:46
  an
• 4:46
  enterprise.
• 4:47
  Okay.
• 4:48
  I
• 4:49
  would
• 4:49
  say
• 4:49
  though,
• 4:49
  even
• 4:49
  for
• 4:50
  me,
• 4:50
  like,
• 4:50
  I'm
• 4:51
  just
• 4:51
  really
• 4:51
  interested
• 4:51
  in
• 4:52
  the
• 4:52
  space.
• 4:52
  I
• 4:52
  spend
• 4:52
  quite
• 4:53
  a
• 4:53
  bit
• 4:53
  of
• 4:53
  time
• 4:53
  listening
• 4:53
  to
• 4:55
  podcasts
• 4:56
  early
• 4:56
  in
• 4:56
  the
• 4:56
  morning
• 4:56
  on
• 4:57
  my
• 4:57
  runs
• 4:58
  and
• 4:58
  then
• 4:58
  trying
• 4:58
  to
• 4:59
  find
• 4:59
  ways
• 4:59
  to
• 4:59
  be
• 4:59
  able
• 4:59
  to
• 4:59
  incorporate
• 5:00
  just
• 5:00
  into
• 5:01
  my
• 5:01
  routines,
• 5:01
  into
• 5:01
  the
• 5:02
  team
• 5:02
  routines.
• 5:03
  So
• 5:03
  that
• 5:03
  could
• 5:03
  be
• 5:04
  taking
• 5:04
  a
• 5:05
  first
• 5:05
  pass
• 5:05
  at
• 5:05
  a
• 5:05
  deck
• 5:06
  with
• 5:06
  using
• 5:07
  an
• 5:07
  LLM
• 5:08
  to
• 5:08
  be
• 5:08
  able
• 5:08
  to
• 5:08
  help
• 5:09
  with
• 5:09
  that.
• 5:09
  Okay.
• 5:10
  A
• 5:10
  first
• 5:11
  pass
• 5:11
  even
• 5:11
  at
• 5:11
  reviews
• 5:12
  once
• 5:12
  in
• 5:12
  a
• 5:12
  while.
• 5:14
  I
• 5:14
  do
• 5:14
  a
• 5:14
  lot
• 5:14
  of
• 5:14
  editing
• 5:15
  with
• 5:15
  once
• 5:15
  in
• 5:15
  a
• 5:15
  while.
• 5:15
  Oh
• 5:15
  my
• 5:15
  God,
• 5:16
  yes.
• 5:16
  But
• 5:16
  I
• 5:16
  think
• 5:16
  you
• 5:17
  have
• 5:17
  to
• 5:17
  start.
• 5:17
  That's
• 5:17
  the
• 5:17
  first
• 5:17
  place
• 5:17
  I
• 5:17
  would
• 5:17
  have
• 5:18
  used
• 5:18
  it
• 5:18
  in
• 5:18
  my
• 5:18
  day.
• 5:19
  Yeah,
• 5:19
  I
• 5:19
  think
• 5:19
  you
• 5:19
  have
• 5:19
  to
• 5:19
  start
• 5:19
  small
• 5:20
  though,
• 5:20
  otherwise
• 5:21
  it
• 5:21
  can
• 5:21
  really
• 5:22
  overwhelming.
• 5:22
  But
• 5:23
  it's
• 5:23
  baby
• 5:23
  steps
• 5:23
  and
• 5:24
  starting
• 5:24
  to
• 5:24
  incorporate
• 5:24
  into
• 5:25
  business
• 5:25
  routine.
• 5:25
  That's
• 5:26
  awesome.
• 5:27
  Thanks
• 5:27
  for
• 5:28
  that.
• 5:28
  Was
• 5:28
  off
• 5:28
  topic,
• 5:29
  but
• 5:29
  I
• 5:29
  was
• 5:29
  just
• 5:29
  kind
• 5:29
  of
• 5:29
  curious
• 5:30
  as
• 5:30
  a
• 5:30
  leader
• 5:31
  how
• 5:31
  you're
• 5:32
  coaching
• 5:32
  people,
• 5:32
  especially
• 5:33
  heading
• 5:33
  into
• 5:33
  this
• 5:33
  new
• 5:34
  year.
• 5:35
  As
• 5:35
  you
• 5:35
  look
• 5:35
  back
• 5:35
  at
• 5:36
  24,
• 5:36
  what
• 5:37
  are
• 5:37
  you
• 5:37
  most
• 5:37
  proud
• 5:38
  of
• 5:38
  in
• 5:39
  the
• 5:39
  work
• 5:39
  that
• 5:39
  you
• 5:39
  did
• 5:40
  and
• 5:40
  that
• 5:40
  your
• 5:40
  team
• 5:40
  did?
• 5:41
  Well,
• 5:42
  I
• 5:42
  would
• 5:42
  say,
• 5:42
  I
• 5:42
  mean,
• 5:43
  across
• 5:43
  retail,
• 5:44
  it
• 5:44
  was
• 5:44
  a
• 5:44
  challenging
• 5:44
  environment.
• 5:46
  The
• 5:46
  impact
• 5:46
  of
• 5:47
  inflation
• 5:47
  in
• 5:47
  the
• 5:48
  space
• 5:48
  and
• 5:48
  how
• 5:48
  the
• 5:48
  customer
• 5:49
  responded
• 5:50
  to
• 5:50
  it.
• 5:50
  Yeah,
• 5:51
  it
• 5:51
  was
• 5:51
  a
• 5:51
  challenge,
• 5:51
  especially
• 5:52
  if
• 5:52
  you
• 5:52
  think
• 5:52
  of
• 5:53
  less
• 5:53
  money
• 5:53
  for
• 5:53
  discretionary
• 5:54
  spending
• 5:55
  that
• 5:55
  can
• 5:55
  impact
• 5:56
  our
• 5:57
  total
• 5:57
  product
• 5:57
  mix.
• 5:58
  And
• 5:58
  of
• 5:58
  course
• 5:58
  that
• 5:59
  puts
• 5:59
  a
• 5:59
  headwind
• 5:59
  on
• 6:00
  our
• 6:00
  business
• 6:00
  model.
• 6:01
  But
• 6:02
  I
• 6:02
  would
• 6:02
  say
• 6:03
  really
• 6:03
  early,
• 6:03
  we
• 6:04
  recognized
• 6:04
  what
• 6:04
  was
• 6:04
  happening.
• 6:05
  And
• 6:07
  big
• 6:08
  retail
• 6:09
  operations
• 6:09
  can
• 6:09
  be
• 6:10
  a
• 6:10
  challenge
• 6:10
  to
• 6:10
  move
• 6:11
  really
• 6:11
  nimble,
• 6:11
  really
• 6:11
  quick.
• 6:12
  But
• 6:12
  we
• 6:12
  spent
• 6:12
  a
• 6:12
  ton
• 6:13
  of
• 6:13
  time
• 6:13
  taking
• 6:13
  a
• 6:13
  look
• 6:13
  at
• 6:13
  our
• 6:14
  assortment
• 6:14
  architecture,
• 6:15
  really
• 6:16
  taking
• 6:16
  a
• 6:16
  look
• 6:16
  at
• 6:16
  value
• 6:17
  engineering
• 6:17
  actually
• 6:18
  in
• 6:18
  the
• 6:18
  product,
• 6:19
  taking
• 6:20
  a
• 6:20
  look
• 6:20
  at
• 6:20
  all
• 6:20
  of
• 6:21
  our
• 6:21
  promotions,
• 6:21
  and
• 6:22
  really
• 6:22
  doing
• 6:22
  a
• 6:22
  clean
• 6:22
  slate
• 6:23
  exercise
• 6:23
  to
• 6:23
  make
• 6:23
  sure
• 6:24
  that
• 6:24
  we
• 6:24
  had
• 6:24
  really
• 6:24
  compelling
• 6:25
  value
• 6:25
  propositions.
• 6:26
  And
• 6:27
  then
• 6:27
  ultimately
• 6:27
  what
• 6:27
  my
• 6:28
  team
• 6:28
  did
• 6:28
  is
• 6:28
  a
• 6:29
  lot
• 6:29
  of
• 6:29
  work
• 6:29
  on
• 6:29
  actually
• 6:30
  taking
• 6:30
  retails
• 6:30
  down
• 6:31
  in
• 6:31
  stores.
• 6:31
  So
• 6:32
  we
• 6:33
  did
• 6:33
  retail
• 6:33
  reductions
• 6:34
  on
• 6:34
  thousands
• 6:34
  of
• 6:34
  items
• 6:35
  in
• 6:35
  stores,
• 6:35
  which
• 6:35
  was
• 6:36
  a
• 6:36
  huge
• 6:36
  lift
• 6:37
  from
• 6:37
  a
• 6:37
  lot
• 6:37
  of
• 6:38
  scenario
• 6:38
  planning,
• 6:39
  building,
• 6:39
  business
• 6:39
  case,
• 6:39
  etc.
• 6:41
  But
• 6:41
  I'm
• 6:41
  really
• 6:41
  proud
• 6:41
  of
• 6:42
  some
• 6:42
  of
• 6:42
  the
• 6:42
  green
• 6:42
  shoots
• 6:42
  that
• 6:42
  we
• 6:43
  were
• 6:43
  seeing.
• 6:43
  Definitely
• 6:44
  some
• 6:45
  basket
• 6:45
  information's
• 6:46
  getting
• 6:46
  better,
• 6:46
  upt
• 6:47
  improving
• 6:47
  and
• 6:48
  then
• 6:48
  starting
• 6:48
  to
• 6:48
  see
• 6:48
  some
• 6:48
  early
• 6:49
  REITs
• 6:49
  and
• 6:49
  market
• 6:49
  share
• 6:49
  as
• 6:50
  well.
• 6:50
  And
• 6:50
  were
• 6:50
  you
• 6:50
  hearing
• 6:51
  that
• 6:51
  from
• 6:51
  your
• 6:51
  clients
• 6:52
  that
• 6:52
  there
• 6:52
  was
• 6:52
  like,
• 6:53
  were
• 6:53
  overwhelmed
• 6:53
  by
• 6:53
  assortment,
• 6:54
  or
• 6:54
  was
• 6:54
  this
• 6:55
  strictly
• 6:55
  a
• 6:55
  move
• 6:56
  like,
• 6:56
  we
• 6:56
  just
• 6:56
  need
• 6:56
  to
• 6:57
  cut
• 6:57
  some
• 6:57
  skus
• 6:57
  here
• 6:57
  to
• 6:58
  make
• 6:58
  this
• 6:58
  easier
• 6:59
  and
• 6:59
  to
• 6:59
  boost
• 7:00
  profitability?
• 7:01
  I
• 7:01
  would
• 7:01
  like
• 7:02
  there
• 7:02
  was
• 7:02
  some
• 7:03
  skew
• 7:03
  cutting.
• 7:04
  A
• 7:04
  lot
• 7:04
  of
• 7:04
  it
• 7:04
  was
• 7:05
  just
• 7:05
  taking
• 7:05
  a
• 7:05
  look
• 7:05
  at
• 7:05
  the
• 7:06
  actual
• 7:06
  absolute
• 7:06
  retail
• 7:07
  that
• 7:07
  we
• 7:07
  had
• 7:07
  for
• 7:07
  things.
• 7:09
  And
• 7:09
  the
• 7:09
  pet
• 7:09
  space
• 7:09
  is
• 7:10
  really
• 7:10
  fun
• 7:10
  because
• 7:10
  it's
• 7:11
  discretionary.
• 7:12
  People
• 7:12
  love
• 7:12
  to
• 7:12
  spend
• 7:13
  money
• 7:13
  on
• 7:13
  their
• 7:13
  pets.
• 7:14
  But
• 7:14
  taking
• 7:14
  a
• 7:14
  look
• 7:14
  at
• 7:15
  an
• 7:15
  inflationary
• 7:15
  environment,
• 7:16
  sometimes
• 7:16
  like
• 7:16
  a
• 7:17
  $10
• 7:17
  bag
• 7:18
  of
• 7:18
  some
• 7:18
  really
• 7:18
  impulsive,
• 7:19
  fun
• 7:20
  holiday
• 7:20
  themed
• 7:21
  treats,
• 7:21
  we
• 7:22
  were
• 7:22
  taking
• 7:22
  a
• 7:22
  look
• 7:22
  at
• 7:22
  how
• 7:23
  could
• 7:23
  we
• 7:23
  actually
• 7:23
  turn
• 7:23
  more
• 7:24
  if
• 7:24
  we
• 7:24
  went
• 7:24
  to
• 7:24
  a
• 7:24
  $5
• 7:25
  retail,
• 7:25
  a
• 7:26
  smaller
• 7:26
  size,
• 7:26
  but
• 7:26
  still
• 7:27
  not
• 7:27
  take
• 7:27
  too
• 7:27
  much
• 7:27
  out
• 7:27
  of
• 7:27
  the
• 7:28
  mix.
• 7:28
  Right,
• 7:28
  right.
• 7:29
  Yeah.
• 7:29
  And
• 7:29
  people
• 7:29
  always
• 7:29
  say
• 7:29
  that
• 7:30
  the
• 7:30
  pet
• 7:30
  category
• 7:30
  is
• 7:30
  recession
• 7:31
  proof
• 7:31
  to
• 7:32
  some
• 7:32
  degree.
• 7:32
  But
• 7:33
  even
• 7:33
  with
• 7:33
  that
• 7:33
  said,
• 7:33
  you
• 7:33
  guys
• 7:34
  were
• 7:34
  taking
• 7:34
  a
• 7:34
  hard
• 7:34
  look
• 7:34
  at
• 7:35
  price
• 7:35
  this
• 7:35
  year
• 7:35
  to
• 7:35
  make
• 7:35
  sure
• 7:35
  you're
• 7:36
  giving
• 7:36
  the
• 7:36
  best
• 7:36
  price
• 7:36
  to
• 7:37
  your
• 7:37
  customer
• 7:37
  day
• 7:37
  in
• 7:37
  and
• 7:37
  day
• 7:37
  out.
• 7:38
  I
• 7:38
  would
• 7:38
  say
• 7:38
  if
• 7:39
  I
• 7:39
  just
• 7:39
  respond
• 7:39
  to
• 7:39
  that,
• 7:40
  I'm
• 7:40
  still
• 7:40
  very
• 7:41
  positive
• 7:41
  of
• 7:41
  the
• 7:41
  pet
• 7:42
  category
• 7:42
  into
• 7:42
  the
• 7:43
  future.
• 7:44
  I
• 7:44
  think
• 7:44
  a
• 7:44
  lot
• 7:44
  of
• 7:45
  the
• 7:45
  socioeconomic
• 7:46
  trends
• 7:46
  that
• 7:46
  we're
• 7:47
  seeing,
• 7:47
  how
• 7:47
  people
• 7:48
  love
• 7:48
  their
• 7:48
  pets,
• 7:48
  want
• 7:48
  to
• 7:49
  spend
• 7:49
  money
• 7:49
  on
• 7:49
  them,
• 7:49
  are
• 7:50
  enduring.
• 7:50
  Yeah,
• 7:51
  this
• 7:51
  was
• 7:51
  just
• 7:51
  a
• 7:51
  recalibration
• 7:52
  year
• 7:52
  that
• 7:52
  we
• 7:52
  saw
• 7:52
  in
• 7:53
  the
• 7:53
  space.
• 7:53
  Mrs.
• 7:53
  Omnitok
• 7:54
  would
• 7:54
  support
• 7:55
  that
• 7:55
  last
• 7:55
  comment
• 7:56
  wholeheartedly,
• 7:56
  my
• 7:57
  friend.
• 7:57
  All
• 7:58
  right,
• 7:58
  so
• 7:58
  let's
• 7:58
  get
• 7:58
  down
• 7:58
  to
• 7:58
  brass
• 7:59
  tacks
• 7:59
  here.
• 7:59
  I
• 7:59
  want
• 7:59
  to
• 7:59
  put
• 7:59
  your
• 7:59
  feet
• 8:00
  to
• 8:00
  the
• 8:00
  fire
• 8:00
  a
• 8:00
  little
• 8:00
  bit
• 8:00
  because
• 8:01
  we're
• 8:01
  at.
• 8:01
  We're
• 8:01
  at
• 8:01
  NRF.
• 8:02
  There's
• 8:02
  a
• 8:02
  lot
• 8:02
  of
• 8:02
  cool
• 8:02
  tech
• 8:03
  here.
• 8:03
  But
• 8:03
  2025,
• 8:04
  it's
• 8:04
  the
• 8:04
  here
• 8:05
  and
• 8:05
  now.
• 8:05
  Right.
• 8:06
  We're
• 8:06
  here
• 8:06
  in
• 8:07
  that
• 8:07
  year.
• 8:07
  It's
• 8:07
  upon
• 8:08
  us.
• 8:08
  What
• 8:08
  are
• 8:09
  you
• 8:09
  focused
• 8:09
  on
• 8:09
  in
• 8:09
  terms
• 8:10
  of
• 8:10
  improving
• 8:11
  merchandise
• 8:11
  operations?
• 8:12
  Let's
• 8:12
  get
• 8:12
  to
• 8:12
  the
• 8:12
  brass
• 8:12
  tacks
• 8:13
  of
• 8:13
  how
• 8:13
  do
• 8:13
  you
• 8:13
  plan
• 8:13
  to
• 8:13
  do
• 8:13
  that
• 8:14
  in
• 8:14
  2020
• 8:14
  25?
• 8:16
  I
• 8:16
  would
• 8:16
  say
• 8:16
  the
• 8:17
  three
• 8:17
  categories
• 8:18
  that
• 8:18
  I
• 8:18
  focus
• 8:18
  on
• 8:19
  with
• 8:19
  my
• 8:20
  team
• 8:20
  right
• 8:20
  now
• 8:20
  are,
• 8:20
  number
• 8:21
  one,
• 8:21
  just
• 8:21
  taking
• 8:21
  a
• 8:21
  look
• 8:21
  at
• 8:22
  our
• 8:22
  total
• 8:22
  calendar
• 8:22
  management
• 8:23
  that
• 8:23
  we
• 8:23
  have.
• 8:23
  Okay.
• 8:24
  Taking
• 8:25
  a
• 8:25
  long
• 8:25
  go
• 8:25
  to
• 8:25
  market
• 8:26
  calendar
• 8:26
  and
• 8:26
  really
• 8:26
  trying
• 8:27
  to
• 8:27
  condense
• 8:27
  it
• 8:27
  and
• 8:28
  also
• 8:28
  just
• 8:28
  have
• 8:29
  a
• 8:29
  nimble
• 8:29
  approach
• 8:29
  if
• 8:30
  we
• 8:30
  need
• 8:30
  to
• 8:30
  change
• 8:30
  anything
• 8:30
  based
• 8:31
  on
• 8:31
  what
• 8:31
  we're
• 8:31
  learning
• 8:31
  from
• 8:31
  the
• 8:32
  customer.
• 8:32
  So
• 8:32
  making
• 8:32
  your
• 8:33
  merchandising
• 8:33
  more
• 8:33
  flexible.
• 8:34
  Merchandising
• 8:35
  more
• 8:35
  flexible.
• 8:35
  Get
• 8:36
  to
• 8:36
  market
• 8:36
  quicker.
• 8:37
  The
• 8:37
  actual
• 8:38
  call
• 8:39
  dates
• 8:39
  that
• 8:39
  we
• 8:39
  need
• 8:39
  to
• 8:39
  make
• 8:40
  decisions
• 8:40
  of
• 8:40
  being
• 8:41
  able
• 8:41
  to
• 8:41
  pivot
• 8:41
  at
• 8:42
  as
• 8:42
  needed.
• 8:43
  I
• 8:43
  would
• 8:43
  say
• 8:43
  on
• 8:44
  the
• 8:45
  planogramming
• 8:46
  side
• 8:46
  as
• 8:46
  well,
• 8:46
  I
• 8:47
  Think
• 8:47
  we
• 8:47
  do
• 8:47
  have
• 8:47
  more
• 8:47
  opportunity
• 8:48
  about
• 8:48
  more
• 8:49
  hyper
• 8:49
  segmentation
• 8:50
  as
• 8:50
  well,
• 8:50
  which
• 8:50
  can
• 8:51
  be
• 8:51
  a
• 8:51
  challenge.
• 8:51
  But
• 8:52
  that's
• 8:52
  one
• 8:52
  of
• 8:52
  the
• 8:52
  reasons
• 8:52
  that
• 8:52
  I'm
• 8:52
  here
• 8:53
  at
• 8:53
  the
• 8:53
  show,
• 8:53
  to
• 8:53
  see
• 8:54
  there's
• 8:54
  some
• 8:54
  potential
• 8:55
  solutions
• 8:55
  for
• 8:55
  that.
• 8:56
  Let
• 8:56
  me
• 8:56
  ask
• 8:56
  you
• 8:56
  a
• 8:56
  question
• 8:56
  about
• 8:57
  that
• 8:57
  before
• 8:57
  you
• 8:57
  go
• 8:57
  on.
• 8:57
  So
• 8:58
  how
• 8:58
  do
• 8:58
  you
• 8:58
  look
• 8:58
  at.
• 8:58
  Because
• 8:59
  one
• 8:59
  question
• 8:59
  we
• 8:59
  always,
• 8:59
  Ann
• 8:59
  and
• 8:59
  I
• 9:00
  always
• 9:00
  talk
• 9:00
  about
• 9:00
  too
• 9:00
  is
• 9:00
  how
• 9:00
  do
• 9:00
  you
• 9:00
  look
• 9:00
  at
• 9:01
  segmentation
• 9:02
  in
• 9:02
  store
• 9:02
  versus
• 9:03
  online
• 9:03
  as
• 9:04
  well?
• 9:04
  Because
• 9:04
  online
• 9:04
  can
• 9:04
  be
• 9:05
  a
• 9:05
  great
• 9:05
  portal
• 9:05
  for
• 9:05
  segmentation
• 9:07
  if
• 9:07
  you
• 9:07
  use
• 9:07
  it
• 9:07
  the
• 9:08
  right
• 9:08
  way.
• 9:08
  How
• 9:08
  do
• 9:08
  you
• 9:08
  think
• 9:08
  about
• 9:08
  that?
• 9:10
  I
• 9:10
  would
• 9:10
  say
• 9:11
  my
• 9:12
  initial
• 9:12
  answer
• 9:12
  is
• 9:13
  online.
• 9:13
  You
• 9:13
  want
• 9:13
  to
• 9:13
  have
• 9:14
  the
• 9:14
  full
• 9:14
  portfolio,
• 9:15
  but
• 9:16
  easy
• 9:16
  to
• 9:16
  shop
• 9:17
  that
• 9:17
  way.
• 9:17
  If
• 9:17
  you're
• 9:17
  there
• 9:18
  for
• 9:18
  a
• 9:18
  mission
• 9:18
  trip,
• 9:18
  it's
• 9:18
  really
• 9:19
  easy
• 9:19
  to
• 9:19
  find
• 9:19
  what
• 9:19
  you
• 9:19
  want.
• 9:20
  But
• 9:20
  then
• 9:20
  I
• 9:20
  also
• 9:20
  have
• 9:21
  other,
• 9:22
  call
• 9:22
  it
• 9:22
  plps
• 9:23
  experience
• 9:24
  pages.
• 9:24
  To
• 9:24
  be
• 9:24
  able
• 9:25
  to
• 9:25
  have
• 9:25
  a
• 9:25
  little
• 9:25
  bit
• 9:25
  more
• 9:26
  impulsive
• 9:26
  or
• 9:26
  education
• 9:27
  building
• 9:29
  in
• 9:29
  store,
• 9:29
  I
• 9:29
  think
• 9:30
  is
• 9:30
  just
• 9:30
  more.
• 9:30
  I
• 9:31
  think
• 9:31
  especially
• 9:31
  with
• 9:31
  a
• 9:34
  being
• 9:34
  able
• 9:34
  to
• 9:34
  ship
• 9:35
  from
• 9:35
  store
• 9:35
  as
• 9:35
  well
• 9:36
  and
• 9:36
  store
• 9:36
  serving
• 9:37
  as
• 9:37
  distribution
• 9:37
  centers,
• 9:38
  I
• 9:38
  think
• 9:38
  the
• 9:38
  future,
• 9:38
  what
• 9:38
  segmentation
• 9:39
  means
• 9:39
  is
• 9:40
  going
• 9:40
  to
• 9:40
  be
• 9:40
  different.
• 9:40
  I
• 9:40
  do
• 9:40
  too.
• 9:41
  Yeah.
• 9:41
  Yeah.
• 9:42
  You
• 9:42
  might
• 9:43
  not
• 9:43
  want
• 9:43
  to
• 9:43
  have
• 9:43
  as
• 9:43
  much
• 9:43
  hyper
• 9:44
  segmentation
• 9:45
  down
• 9:45
  to
• 9:45
  a
• 9:45
  store
• 9:45
  level,
• 9:46
  but
• 9:46
  I
• 9:47
  think
• 9:47
  that's
• 9:47
  something
• 9:47
  that
• 9:47
  we're
• 9:47
  debating.
• 9:49
  And
• 9:49
  then
• 9:49
  from
• 9:49
  a
• 9:49
  pricing
• 9:50
  perspective,
• 9:50
  we're
• 9:50
  implementing
• 9:51
  a
• 9:51
  new
• 9:51
  pricing
• 9:52
  system
• 9:52
  which
• 9:52
  I'm
• 9:52
  really
• 9:53
  excited
• 9:53
  about.
• 9:53
  Oh,
• 9:53
  wow.
• 9:54
  We're
• 9:54
  about
• 9:54
  50%
• 9:55
  implemented.
• 9:55
  But
• 9:57
  this
• 9:57
  next
• 9:57
  year
• 9:58
  it's
• 9:58
  going
• 9:58
  to
• 9:58
  be
• 9:58
  the
• 9:58
  final
• 9:59
  two
• 9:59
  segments,
• 9:59
  which
• 9:59
  brings
• 10:00
  together
• 10:00
  a
• 10:00
  full
• 10:00
  pricing
• 10:01
  life
• 10:01
  cycle
• 10:01
  with
• 10:01
  clearance,
• 10:02
  clearance
• 10:02
  and
• 10:02
  promotions,
• 10:03
  which
• 10:03
  honestly
• 10:04
  allows
• 10:04
  us
• 10:04
  to
• 10:04
  see
• 10:04
  a
• 10:05
  ton
• 10:05
  of
• 10:05
  market
• 10:05
  intelligence
• 10:06
  of
• 10:06
  what's
• 10:06
  happening
• 10:06
  in
• 10:06
  the
• 10:07
  market,
• 10:07
  how
• 10:07
  are
• 10:07
  prices
• 10:08
  changing
• 10:09
  and
• 10:09
  actually
• 10:09
  coming
• 10:09
  up
• 10:10
  with
• 10:10
  recommendations
• 10:10
  as
• 10:11
  well
• 10:11
  for
• 10:11
  the
• 10:11
  teams.
• 10:11
  Got
• 10:11
  it.
• 10:11
  So
• 10:12
  you're
• 10:12
  investing
• 10:12
  in
• 10:12
  pricing
• 10:13
  technology
• 10:13
  as.
• 10:13
  Well
• 10:13
  as
• 10:14
  a
• 10:14
  company.
• 10:14
  That's
• 10:14
  really
• 10:15
  great.
• 10:15
  All
• 10:16
  right,
• 10:16
  well,
• 10:17
  that
• 10:17
  wraps
• 10:18
  up
• 10:18
  our
• 10:18
  coverage
• 10:19
  today
• 10:20
  with
• 10:20
  you,
• 10:20
  Tyler.
• 10:21
  Thank
• 10:21
  you
• 10:21
  so
• 10:21
  much
• 10:21
  for
• 10:22
  taking
• 10:22
  the
• 10:22
  time
• 10:22
  with
• 10:22
  us
• 10:22
  and
• 10:23
  sharing
• 10:23
  all
• 10:23
  that
• 10:23
  you
• 10:24
  did.
• 10:25
  We
• 10:25
  wish
• 10:25
  you
• 10:26
  much
• 10:26
  success
• 10:26
  in
• 10:27
  your
• 10:27
  first
• 10:27
  big
• 10:28
  show.
• 10:28
  Thank
• 10:28
  you.
• 10:29
  And
• 10:29
  again,
• 10:30
  thanks
• 10:30
  for
• 10:31
  spending
• 10:31
  time
• 10:31
  with
• 10:31
  us.
• 10:31
  Yeah,
• 10:31
  this
• 10:32
  was
• 10:32
  awesome.
• 10:33
  Thanks
• 10:33
  again
• 10:33
  to
• 10:33
  Fusion
• 10:34
  Group
• 10:34
  for
• 10:34
  giving
• 10:34
  us
• 10:34
  a
• 10:35
  space
• 10:35
  to
• 10:35
  talk
• 10:36
  to
• 10:36
  people
• 10:36
  like
• 10:36
  Tyler.
• 10:36
  We'll
• 10:37
  have
• 10:37
  more
• 10:37
  interviews
• 10:38
  coming
• 10:38
  at
• 10:38
  you
• 10:39
  in
• 10:39
  the
• 10:39
  course
• 10:39
  of
• 10:39
  the
• 10:40
  next
• 10:40
  couple
• 10:40
  of
• 10:40
  days
• 10:41
  and
• 10:41
  until
• 10:42
  then,
• 10:42
  be
• 10:43
  careful
• 10:43
  out
• 10:43
  there.