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You don't get promoted for teaching people how to wash their hands - Interview with James Lawther
Today’s interview is with James Lawther, Director at Squawk Point Consulting and Author of ‘Managed by Morons: The Path to a Thriving Organisation’. James joins me today to talk about his new book, why so many organisations are mediocre, what we should be thinking about when it comes to measuring performance, a story about a Unilever soap factory, the signs of a poor culture and what we should doing to not become one of ‘those’ managers or leaders.
This interview follows on from my recent interview – What happens when you give data back to people? – Interview with Jamie Smith of Customer…
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