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Cultural Transformation Requires Changing What Gets Rewarded
Organizational culture shifts not through inspirational messaging or value statements, but through deliberate redesign of reward systems, recognition patterns, and advancement criteria that signal what behaviors and outcomes actually matter. This episode examines how leaders reshape culture by fundamentally altering what gets celebrated, compensated, and promoted within their organizations. We analyze Mary Barra's approach to transforming General Motors' safety culture following the ignition switch crisis, specifically how she restructured accountability, created new reporting mechanisms, and…
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