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Reengineering the Corporation: Stop Automating Bad Work (Michael Hammer, James Champy)

Ever feel like you spend eight hours at work just to accomplish forty-five minutes of actual progress? Most corporate teams respond to bottlenecks by buying faster software or adding layers of approval. In Reengineering the Corporation, management visionaries Michael Hammer and James Champy call this paving the cow path—speeding up a broken road instead of building a highway. Drawing on the legendary case study of Ford slashing accounts payable overhead by eliminating invoices altogether rather than automating them, this episode reveals why true efficiency requires obliteration, not…

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