The Hidden Cost of Bad Promotions

Hiring & Firing with Fexingo: Recruitment, Performance, and Workforce Decisions · Sep 28, 2026 · 8m · transcript

We examine why high-performing individual contributors often fail when promoted into management, focusing on the structural gap between technical skill and leadership capability. Using data from Harvard Business Review and real-world cases like Microsoft’s shift in promotion criteria, we explore how companies lose productivity by promoting people who never wanted to manage. The episode breaks down the specific training gaps that cause this failure and offers a practical framework for deciding whether to promote or retain an employee in their current role.

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