Latest / In The Loop / 22 New Jobs AI Will Create—And Do AI-Pessimists Have A Point?
Transcript
- 0:00In today's episode, we're going to discuss a New York Times
- 0:03article which listed the 22 different jobs that AI is
- 0:07apparently going to create, plus what is, I think, a really,
- 0:10really interesting historical take on AI and the idea of a
- 0:15Luddite. So those that are against
- 0:17technology. And the reason it's so
- 0:18interesting is when compared and contrasted with this new
- 0:21article. Well, I think there's a lot to
- 0:24learn. This is in the loop with Jack
- 0:26Horton. I hope you enjoy the show.
- 0:40It's sweltering hot. I mean, I know there's a lot of
- 0:43US listeners and they're probably thinking you're
- 0:45pathetic because it can't be that hot.
- 0:48I know it gets extremely hot in the US, but right now I think in
- 0:51Manchester where I'm based, it is 2930°.
- 0:55I know in other parts of the UK it's 33.
- 0:57So I'm going to do my best not to melt whilst I'm trying to get
- 1:00through the entire episode. But I guess today's episode's
- 1:04really interesting. I, I had AI, someone shared me a
- 1:08video from actually a Ted Talk at the exact same time as me
- 1:12reading, researching and writing this particular episode.
- 1:16And it kind of, they just felt perfect together.
- 1:18And it gave me a really interesting and new perspective
- 1:20on the episode that I was actually in the middle of
- 1:23writing to start from the top right now, obviously there's a
- 1:25lot of people thinking about AI and many of these people are
- 1:29somewhat panicking. And when I say panicking, I
- 1:30don't mean running around in the streets, you know, thinking the
- 1:33world's over. But I'm very concerned and not
- 1:37necessarily about, you know, those, as I said, doomsday
- 1:39scenarios, but you know, what's going to happen with the future
- 1:42of jobs. And I, and I think this
- 1:45perspective is worth exploring because right now, times are
- 1:48quite tough all over the world. Fewer and fewer people can't
- 1:52afford housing, and that's because of massive price
- 1:55increases as a percentage and as a ratio to the amount you earn.
- 2:00Governments are selling off all their assets to try and drive
- 2:03down debt. And the people buying them are
- 2:05big businesses who then are charging extortion amounts for
- 2:09delivering the exact same service to the government, which
- 2:12taxpayers are paying for, which is leading to, you know, less
- 2:15houses being built, less land, less assets, higher debt.
- 2:20And there's also a lot of, as a result, I think civil conflict
- 2:23as well. There's lots of global conflict
- 2:24going on as well. That's, that's only escalating.
- 2:28And I think it was just coming at a time with a smaller social
- 2:31net around the world. There is going to be less
- 2:33support out there for people and there's less high quality,
- 2:36affordable health healthcare, you know, for these same people.
- 2:39So I think these fears about job displacement are extremely valid
- 2:42and worth seriously having because for many, many people,
- 2:46it's going to be really painful. And, you know, many of the
- 2:48people listening to this podcast might not be affected, but maybe
- 2:51they've got family members affected.
- 2:52You know, I've done episodes on how early careers, so those that
- 2:56are just coming out of say college or university, how much
- 3:00they've been hit. And you know, for all those in
- 3:02knowledge work, so writing, analysis, creative fields, you
- 3:07know, we're watching AI and AI agents get better and better at
- 3:10these tasks every single day. And so it genuinely raises a big
- 3:13question about what the future of work works like for those
- 3:15people too, who are often more than middle class white collar
- 3:18workers. So, yeah, these concerns, it's
- 3:21not to be make this episode super negative, but they aren't
- 3:23theoretical. And things can happen really
- 3:25fast. And, you know, the snowball
- 3:27effect can happen really fast. And and I promise I go into more
- 3:30of AI guess a more positive analysis over throughout the
- 3:33episode. But, you know, we've talked
- 3:35about on this on this podcast series, major CEOs openly
- 3:39discussing, you know, big changes they're going to make.
- 3:42You know, Amazon CEO Andy Jassy just came out and said that
- 3:47basically I released a memo, shall I say, saying to all their
- 3:50employees, basically the AI agents will reduce our
- 3:53workforce. And, you know, they're openly
- 3:55saying we want efficiency from using AI throughout the
- 3:58business. And he described AI as this
- 4:01system that will perform tasks on the behalf of everyone.
- 4:03And there's going to be billions of these agents across every
- 4:06single company instead of needing so many employees.
- 4:09And he openly accepted that while agents make certain jobs
- 4:12more fun because maybe you're not doing as many menial tasks,
- 4:17it will also mean there'll be fewer people needed those
- 4:20companies. So there is a transition going
- 4:23from, you know, the assistant era, so assisting me to do work
- 4:27to the agenda era, meaning kind of AI is moving beyond helping
- 4:31and actually just doing many of the things for people.
- 4:34And as I said in in previous episodes, the amount these
- 4:37systems can actually do people, you know, conflate a good video
- 4:42or a good headline with reality. I don't think they're there yet,
- 4:45but it is going to get there. But this is where I think that
- 4:59historical end is really interesting and that someone
- 5:01shared to me on the weekend whilst I was reading about this
- 5:04and researching. And I thought it was perfect.
- 5:06And it's the story of the Luddites and I guess why their
- 5:09experience holds the key to potentially understanding not
- 5:12just what AI will destroy, but what hopefully it'll create.
- 5:15So what are the Luddites? And why perhaps did they have a
- 5:19point? Well, most people use the word
- 5:22Luddite as this broad turn to anyone resistant to technology.
- 5:25It's often used in a very negative context.
- 5:27And this particular piece came from Megan McArdle in a Ted
- 5:30talk. And she pointed out that the
- 5:31original Luddites weren't just technophobes.
- 5:33They were actually artisans who, you know, create handcrafted
- 5:37textiles in an era where everybody loved handcrafted
- 5:41items. And that was the only way you
- 5:42could buy, build and then buy something.
- 5:45But then, obviously, mechanized mills popped up everywhere,
- 5:48underpriced them. And then, you know, suddenly
- 5:51spinning Jennys appeared that could produce all the things
- 5:53that these artisans are producing 10 times faster.
- 5:57And obviously, faced with economic devastation, you know,
- 5:59they decided to destroy the machines themselves.
- 6:02They actually attacked them. And I guess the thing with this
- 6:05really is that you have to have some sympathy for their
- 6:08position. You know, we often celebrate the
- 6:11glory of progress as people, and often this is truly glorious.
- 6:15But progress isn't free. Sometimes people do get hurt and
- 6:20often lots of people get hurt. The printing press democratized
- 6:24knowledge but also enabled which burnings of religious wars, the
- 6:27industrial revolution raised living standards whilst creating
- 6:30awful factory conditions and urban squalor and terrible
- 6:34environmental damage. So as Megan Mercado in this talk
- 6:37puts it, modern governments can address many of those costs, but
- 6:41they can't restore what people lost.
- 6:44And I think we all have an obligation to acknowledge the
- 6:46costs of every single revolution.
- 6:48And I guess this is where it comes to the counter argument to
- 6:50that position. And it's something that highly
- 6:52resonated with me because ultimately we're all
- 6:55beneficiaries of the previous generations decisions to
- 6:58prioritize future growth over protecting present
- 7:01circumstances. You know, she makes this point
- 7:04beautifully because consider this, very few people listening
- 7:07to this podcast today have ever really worried about, say, basic
- 7:11food, shelter or heat or how to bury a child who died of a very
- 7:15preventable disease. And those are the things that
- 7:18represented, I guess, a normal condition throughout most of
- 7:22human history. And we've escaped them.
- 7:25No, not everybody. There's many people in the world
- 7:27still suffering that. And because of global wars and
- 7:30crises, that number is going out drastically.
- 7:34But overall, most people's living standards have improved.
- 7:37And there's a strong argument to say that we also have an
- 7:40obligation to pay that forward, to leave an even bigger legacy
- 7:44for future generations. To do so otherwise could be seen
- 7:47as a form of theft from future generations.
- 7:51So the author posed this really uncomfortable question, which is
- 7:54imagine if the Luddites had actually succeeded.
- 7:56So they destroyed all that technology, and that halted
- 7:58progress. Essentially, they would have
- 8:00been reaching forward in time and taking nearly everything we
- 8:04have today to preserve their current circumstance.
- 8:07So the question has to become, when we want to halt innovation
- 8:11that might disrupt how we currently live our lives, how
- 8:14much are we willing to take from the next generation?
- 8:17And I guess when viewed in this way, progress seems a little bit
- 8:21different to me because the natural response is, but we
- 8:24already have it. So goods, you know, we have air
- 8:26travel, vaccines, we've got streaming services.
- 8:29But a Luddite would have felt the exact same way about their
- 8:32era. They couldn't have conceived of
- 8:35a future where an average worker's lives are longer,
- 8:38healthier, happier, more comfortable than in the 19th
- 8:41century. So many people might ask the
- 8:43question, is progress really beneficial when you look at
- 8:46climate change and the environment's destruction?
- 8:48But consider your last, I guess, dental appointment.
- 8:51Imagine having that without anesthesia.
- 8:53The same industrial systems that have created awful environmental
- 8:57challenges of made it possible for us to not suffer pain when
- 9:01having a tooth ripped out that's made us wealthy enough to
- 9:05redirect millions of workers basic survival into science and
- 9:09medicine. So progress operates
- 9:12cumulatively. You know, the longer it
- 9:14accumulates, the more surprising it becomes because we can easily
- 9:17envisage, you know, near term descriptions, but we can't
- 9:20understand those long term benefits that appear.
- 9:22It's so difficult. So this brings us back all the
- 9:35way to our current AII guess, anxieties.
- 9:38And if you apply some of these ideas to modern anxieties and
- 9:41challenges, it makes me look at the world a little bit different
- 9:45because there were legitimate worries about job displacement.
- 9:48That deserves a lot of consideration.
- 9:50You know, government retraining programs are needed and they
- 9:53might help, but ultimately, I don't think if you ask people
- 9:57they want that assistance. What they want is to have the
- 9:59same careers as they've invested their lives into.
- 10:02So when facing these questions or concerns about whether we
- 10:05should slow or stop AI development, I guess this
- 10:08historical perspective offers really important context, which
- 10:11is we don't really have the right to limit future
- 10:15possibilities for future generations because we're
- 10:19already living in someone else's impossible future.
- 10:21And now when it comes to AII, think it is going to be
- 10:24extremely painful and I think many people are going to lose
- 10:27jobs. I also think many people are
- 10:29going to get new types of jobs. And I think all of the same
- 10:32points I've made today is we have no idea how good it could
- 10:35get and equally how bad it could get.
- 10:37But I think ultimately, as a civilization, we're screwed
- 10:40without investing in technology. I don't think we can overcome
- 10:43climate change or damage the world so bad unless we invest
- 10:47everything we have into something that could become a
- 10:50super intelligence potentially. But we must balance all of the
- 10:53opportunities with all the risks as best we can to manage the
- 10:57transition period of this world to whatever future world we're
- 11:01living in. And that requires compassion and
- 11:03empathy and investment and higher tax into programs that
- 11:07benefit everybody else. But there is hope.
- 11:09And that's coming on to the point of the article from the
- 11:12New York Times, which is 22 jobs that AI will create.
- 11:16And I'm going to break them down because they're actually really
- 11:18interesting. I've broken down into different
- 11:19categories as well. But before I continue, I just
- 11:22want to say thank you for being here.
- 11:24I'm genuinely amazed to see in the Leap growing so much every
- 11:28week we've had over 63,000 views and listens across all the
- 11:32different channels. So it, you know, it feels
- 11:35amazing. The goal from day one of this
- 11:37has been to provide very easy insights and understanding into,
- 11:41I guess, how AI is shaping work culture and the world around us.
- 11:44And honestly, if you're enjoying learning about AI in 1520
- 11:48minutes or less and you have anyone you know that might
- 11:51benefit or be interested in, just share it.
- 11:54Sharing a slight channel, a team's channel, share it via
- 11:57WhatsApp, whatever it might be. It honestly means the world to
- 12:00me. Anyway, back to the show.
- 12:02So this leads me to the encouraging part of today's
- 12:04discussion because obviously there's been a bit of doom gloom
- 12:07help. And this is where it goes to
- 12:09what the future could hold. Because the New York Times
- 12:11article, as I said, it listed 22 new jobs and it falls into
- 12:14different categories of jobs that are emerging.
- 12:17Because according to the World Economic Forum, AI is going to
- 12:19displace about 9 million positions by 20-30, but
- 12:22apparently they think it's going to create 11,000,000 new ones.
- 12:26So that's a 2 million increase in total jobs.
- 12:29But I guess the question is what will those jobs even look like?
- 12:32And again, most people don't want to have to re skill relearn
- 12:35and transition to those new jobs.
- 12:37They just want to maintain their careers.
- 12:39So the categories are trust, integration, and taste.
- 12:42The first one is the trust job. So there's about 8 roles here
- 12:44that's listed. This exists because AI might be
- 12:46super capable of doing things, but ultimately AI can't be
- 12:50responsible for a error. You can't send AI to prison if
- 12:53it does something bad. So you need humans to verify,
- 12:56validate, and even take responsibility for AI's work.
- 13:00So this comes to job number 1. So you have an AI auditor.
- 13:03So apparently within five years, most accounting firms have for
- 13:06AI audits. So these are professionals
- 13:09digging into AI systems to understand what they're doing
- 13:11and document it for either legal or liability reasons.
- 13:15You might have an AI translator. So these might be specialist
- 13:17explaining AI mechanics to business leaders.
- 13:20So these are basically consultants.
- 13:22You might have a trust director, so a senior role overseeing the
- 13:25entire trust framework of an organization using AI systems,
- 13:28because obviously accountability is really important.
- 13:31Imagine if your AI accidentally starting rejecting education
- 13:34applications based on a weird tenuous link that you used to
- 13:37live in an area that's deemed dangerous.
- 13:39You have an AI ethicist. So these are people that build
- 13:42chains of, I guess, defensible logic to support decisions made
- 13:45by the AI or hybrid teams. So you might have to explain
- 13:48decisions to investors and customers.
- 13:50Again, this black box of AI is a problem.
- 13:53You'll also have consistency coordinators, so people who are
- 13:57making sure that AI generated content remains consistent
- 14:00across all applications. And you might have to have AI
- 14:02escalation officers. Sometimes people just want to
- 14:04talk to a human. These are going to have to step
- 14:06in when interactions with AI are just so frustrating, kind of
- 14:10like a customer service job. The second category is called
- 14:12integration jobs. So there's about six of these as
- 14:16a good example. So 1, you might have AI
- 14:18integrations. So these are experts who help
- 14:22businesses integrate AI into the business process.
- 14:24We're seeing this play out already, an AI plumber, so our
- 14:28systems become increasingly complex and autonomous.
- 14:32They certainly become very layered and complex.
- 14:34And while something might break, an AI plumber will have to dig
- 14:38through the entire system to find the problem.
- 14:40Another one is an AI assessor. So you know these models are
- 14:43constantly changing. So you need to be able to
- 14:45evaluate whether the AI system, your ability is getting worse or
- 14:49regressing or if it's improving, if it's changed.
- 14:53Again, an AI assessor is going to be absolutely critical.
- 14:55That's something that I expect to start popping up even in the
- 14:57next 18 months of scale. You're also going to have an AI
- 15:00human evaluation specialists. So these professionals determine
- 15:03whether AI performs best or whether humans are needed.
- 15:06So again, making that assessment over staffing strategies
- 15:09basically. And 3rd and final ones, you've
- 15:11got the taste jobs, which I personally think are the most
- 15:13interesting actually, because these roles emerge when everyone
- 15:16has access to the same tools. The ability to make those bold
- 15:20or stylish creative decisions becomes incredibly valuable.
- 15:24So just think about it this way. So instead of a traditional
- 15:26writer, we might see article designers who select inputs and
- 15:30create phrases or paragraphs and reasoning from different AI
- 15:34systems. So they're essentially authors,
- 15:36not just writers. You have a world designer, for
- 15:39example. So these are going to be
- 15:40creators who fabricate essentially entire universes for
- 15:43marketing campaigns or video games with fictional characters
- 15:48and locations. You have product designers that
- 15:50are an expanded job role. So future product designers will
- 15:53own entire products from top to bottom, making not just big
- 15:57picture decisions, but all the creative decisions that bring a
- 16:00vision to life. You might have then a
- 16:02differentiation designer. So as businesses gain access
- 16:05against the same intelligence, you need professionals that are
- 16:08able to combine philosophy and product development and branding
- 16:12and creative execution and various different AI systems to
- 16:16execute something that stands out.
- 16:18So I think there's a bunch of really interesting job
- 16:20categories that could emerge based on how systems are working
- 16:23today. So as you finish today's
- 16:35episode, I want you to think about how we're living today in
- 16:38someone's unimaginable future. But equally, we must, and I mean
- 16:43must put effort, care, and most importantly, resources into
- 16:46helping people transition during what's going to be a very
- 16:50interesting but difficult time. As I've said, I think we need an
- 16:53era of compassion and I hopefully automated luxury
- 16:56communism team. Anyway, that's it for today.
- 16:58I'll see you next week.