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Episode 392. Transitioning From Technician to Manager: Building Leadership Skills in Refrigeration with Todd Ernest of Climate Pros
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In this conversation, we're discussing how refrigeration techs can make the transition from technician to manager, with Todd Ernest, Executive Chairman of Climate Pros. Todd has some great insights on management skills, including technical excellence versus leadership excellence, emotional intelligence and coaching ability. We also dive into honing communication skils, listening, avoiding favorites, delegating instead of doing, and…
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