The $200 Jordans My Parents Made Me Return: What a Benefits Leader at Universal Learned About Money, Empathy, and Taking Care of Every Single Person
Summary
Rising costs are squeezing employees at every level—so how do you design pay and benefits that truly meet people where they are?
K Bighom, a benefits leader at Universal Destinations & Experiences with 20+ years in global benefits (US, UK, Canada, APAC), shares a pragmatic, human-first playbook. A former pre-med student turned HR pro, K frames people leaders as “healers,” responsible for financial, physical, and mental well-being.
He breaks down where compensation and benefits most often fail (inequitable pay, plan design gaps), how to fix them with data and empathy, and why…
The skinny
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