160. Fire Your Worst Customer (Yes, Really)
😬 Is your highest-paying account the one costing you the most? Not every check is worth cashing when the job drains your team, invites endless scope creep, or never got repriced after five years. Ezra shares how to spot the red flags, decide between fixing and letting go, and screen new leads so the headache never makes it onto your route in the first place. Clear the deadweight and watch better-fit work fill the space faster than you'd expect.
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The skinny
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