Latest / Artificial Intelligence Exposed / The Rise of AI Agents
Transcript
- 0:00Speaker 1: So imagine waking up tomorrow morning, right, you grab your
- 0:04Speaker 1: phone from the nightstand.
- 0:05Speaker 2: Still completely half asleep, probably.
- 0:07Speaker 1: Oh totally, like, eyes barely open, and you just see
- 0:10Speaker 1: this single notification sitting on your lock screen and it
- 0:14Speaker 1: says that while you're sleeping, this massive, totally unseasonal snowstorm
- 0:19Speaker 1: just slammed the East coast. Oh wow, right, and you're
- 0:22Speaker 1: eight point zero am flight, you know, the one you
- 0:25Speaker 1: need for that vital client meeting. It is just completely canceled.
- 0:28Speaker 2: I mean for most of us, that is, that's a
- 0:31Speaker 2: full blown panic attack before you've even had a cup.
- 0:33Speaker 1: Of coffee, total nightmare scenario, just the absolute worst way
- 0:36Speaker 1: to start a day. But here's the thing. Before your
- 0:39Speaker 1: heart rate can even spike, you read the rest of
- 0:41Speaker 1: the notification. Okay, your computer it actually saw the flight
- 0:45Speaker 1: cancelation the exact moment it happened at like three zher a.
- 0:48Speaker 1: Oh you were fast asleep exactly, and it instantly cross
- 0:52Speaker 1: referenced your calendar. It realized just how important that one
- 0:56Speaker 1: point zero pm in person meeting was, and it just
- 0:59Speaker 1: began unting the calculations on its own.
- 1:01Speaker 2: That's wild, it is.
- 1:03Speaker 1: It scanned alternative airlines, It realized all the flights were
- 1:06Speaker 1: grounded because of the snow, so it pulled up a regional.
- 1:08Speaker 2: Train schedule right to the trains might still be running.
- 1:11Speaker 1: Yeah, and it recognized the train was literally the only
- 1:14Speaker 1: guaranteed route left, so it booked you a business class ticket,
- 1:18Speaker 1: expensed it directly to your company account, negotiated an automatic
- 1:22Speaker 1: refund for the canceled flight, and get this, it sent
- 1:25Speaker 1: a polite text to your client letting them know you'd
- 1:28Speaker 1: be arriving thirty minutes late. All of that, all of it.
- 1:31Speaker 1: It didn't ask your permission, it didn't wake you up,
- 1:33Speaker 1: It just you know, solved the problem. Welcome to today's
- 1:37Speaker 1: deep dive.
- 1:38Speaker 2: It's well, it is the ultimate shift really from just
- 1:41Speaker 2: talking to a machine to having a machine actually.
- 1:44Speaker 1: Work for you exactly today, our mission is to shortcut
- 1:48Speaker 1: your understanding of what is unarguably the single biggest architectural
- 1:52Speaker 1: shift in artificial intelligence.
- 1:53Speaker 2: Yet without a doubt, we.
- 1:55Speaker 1: Are moving like entirely beyond the era of the chatbot,
- 1:58Speaker 1: you know, where you just asked a question and get
- 2:00Speaker 1: a paragraph of text back. We are crossing the threshold
- 2:02Speaker 1: into the era of the AI agent.
- 2:05Speaker 2: And we really need to emphasize for you listening right now.
- 2:08Speaker 2: This is not just some semantic update.
- 2:10Speaker 1: Right, It's not just a rebrand.
- 2:12Speaker 2: No, it's not a new marketing buzzword for the same
- 2:14Speaker 2: old software. Yeah, this is a fundamental rewiring of what
- 2:17Speaker 2: a machine is capable of doing autonomously on your behalf
- 2:21Speaker 2: out in the real world.
- 2:22Speaker 1: So true. And to guide us today, we are pulling
- 2:25Speaker 1: from this incredibly detailed set of research excerpts and like
- 2:30Speaker 1: technical breakdowns titled The Rise of AI Agents Beyond Traditional Chatbots.
- 2:36Speaker 2: It's a fantastic source text, extremely thorough, it really is.
- 2:40Speaker 1: And our goal here is to unpack exactly what an
- 2:42Speaker 1: AI agent actually is. You know, how it differs from
- 2:45Speaker 1: the purely reactive AI we've all gotten so used to
- 2:47Speaker 1: over the last few.
- 2:48Speaker 2: Years, right, the stuff we use every day.
- 2:50Speaker 1: Yeah, and we want to look at the specific mechanics
- 2:52Speaker 1: of how it combines multiple completely distinct technologies to act
- 2:56Speaker 1: on its own, and most importantly, how it is poised
- 2:59Speaker 1: to just completely reorganize your work, your business, and your
- 3:03Speaker 1: everyday life. It's going to touch everything, it really is. Okay,
- 3:06Speaker 1: let's untack this because if you are someone who feels
- 3:10Speaker 1: I don't know entirely overwhelmed by the constant flood of
- 3:13Speaker 1: AI news, the hype cycle, all those endless product announcements.
- 3:18Speaker 1: This is the AHA moment you have been waiting for.
- 3:22Speaker 2: Absolutely, and to really understand where we're going, we have
- 3:25Speaker 2: to look closely at the historical context we're building upon.
- 3:28Speaker 1: Right, We need to look backwards first.
- 3:29Speaker 2: Yeah. For years, the entire architecture of artificial intelligence was
- 3:34Speaker 2: designed with one primary function in mind, which was just
- 3:37Speaker 2: answering questions.
- 3:39Speaker 1: Just giving you information.
- 3:40Speaker 2: Exactly. Think about the trajectory you and I have lived through.
- 3:43Speaker 2: We had those early search engines, then we moved to
- 3:45Speaker 2: those somewhat clunky virtual assistants.
- 3:47Speaker 1: On our phone, oh man, setting timers and checking the
- 3:50Speaker 1: weather basically right.
- 3:51Speaker 2: And then boom we got the modern chatbots. Yeah, but
- 3:54Speaker 2: all of these systems, no matter how sophisticated their text
- 3:57Speaker 2: output became, they were fundamentally reacting.
- 4:00Speaker 1: Meaning they literally just sit there in the dark until
- 4:04Speaker 1: you prompt them. You type a question into a little
- 4:07Speaker 1: white box, the system generates a response, and the interaction
- 4:11Speaker 1: completely dies the second that text appears on your screen. Yes,
- 4:15Speaker 1: the machine just goes back to sleep.
- 4:16Speaker 2: It waits for explicit instructions. It completes that one single
- 4:20Speaker 2: isolated task, whether that's retrieving a recipe, defining a complex word,
- 4:26Speaker 2: or summarizing an article, and then it just returns to
- 4:29Speaker 2: an idle state.
- 4:29Speaker 1: It does one thing and stops right now.
- 4:32Speaker 2: The research makes a point to acknowledge that this model
- 4:34Speaker 2: was incredibly successful. I mean, it served millions of users.
- 4:38Speaker 2: It was the mass introduction to conversational AI for the
- 4:41Speaker 2: entire planning Oh totally.
- 4:42Speaker 1: It changed everything.
- 4:43Speaker 2: But it also exposed a massive glaring limitation in how
- 4:47Speaker 2: we interact with computers.
- 4:49Speaker 1: Because real work, the kind of work you listening do
- 4:52Speaker 1: every single day, the work that actually moves the needle
- 4:54Speaker 1: in your career or your life, it rarely consists of
- 4:57Speaker 1: just answering one single question in a vacuum.
- 5:00Speaker 2: Never. Real meaningful tasks require extended planning. They require remembering
- 5:05Speaker 2: what happened yesterday or last week, making nuanced decisions based
- 5:09Speaker 2: on shifting variables, adapting to completely new information on the fly,
- 5:13Speaker 2: and carrying out a sequence of multiple interconnected actions over
- 5:16Speaker 2: a prolonged period of time.
- 5:18Speaker 1: Which is a lot.
- 5:19Speaker 2: It is, and a standard chatbot physically cannot do that.
- 5:22Speaker 1: It makes me think of an analogy. It's like having
- 5:25Speaker 1: a theoretically brilliant human assistant, but they have a severe
- 5:29Speaker 1: medical condition.
- 5:31Speaker 2: Okay, I like where this is going.
- 5:32Speaker 1: Imagine an assistant who has read every book in the world. Right,
- 5:35Speaker 1: they know everything, their vocabulary is flawless, but they suffer
- 5:39Speaker 1: from this form of extreme amnesia where they physically cannot
- 5:44Speaker 1: remember a single thing you said to them five minutes ago.
- 5:48Speaker 2: That would be incredibly frustrating.
- 5:50Speaker 1: And worse, they have absolutely zero initiative. They just stand
- 5:53Speaker 1: perfectly still in the corner of your office, staring blankly
- 5:57Speaker 1: at the wall until you walk over, poke them in
- 5:59Speaker 1: the show and ask them a highly specific question.
- 6:02Speaker 2: Right. They never just start working.
- 6:04Speaker 1: No, they turn around, deliver a brilliant, articulate answer to
- 6:07Speaker 1: your question, and then immediately freeze again.
- 6:10Speaker 2: That is a remarkably accurate way to picture traditional reactive AI.
- 6:14Speaker 2: I mean, it has vast knowledge but zero agency.
- 6:19Speaker 1: So my question, looking at the documentation here, is about
- 6:23Speaker 1: this new terminology. Is the word agent just the new
- 6:26Speaker 1: tech marketing flavor of the month.
- 6:28Speaker 2: That's a very fair question.
- 6:30Speaker 1: Because you know tech companies love to rebrand things just
- 6:33Speaker 1: to sell more enterprise software. Is this actually a fundamentally
- 6:36Speaker 1: different type.
- 6:37Speaker 2: Of programming what's fascinating here is that it is a
- 6:39Speaker 2: profound architectural shift. It's not just a label. The transition
- 6:44Speaker 2: is moving from a system that responds to prompts to
- 6:47Speaker 2: a system that pursues goals.
- 6:49Speaker 1: Responds to prompts versus pursues goals.
- 6:51Speaker 2: That is the core distinction. An AI agent is designed
- 6:54Speaker 2: not just to communicate back to you, but to take
- 6:56Speaker 2: an abstract objective, break that complex problem down into smaller
- 7:01Speaker 2: sequential steps, choose the appropriate digital tools to accomplish each
- 7:04Speaker 2: of those okay, yeah, and then monitor its own progress
- 7:07Speaker 2: in real time, adjust its strategy when something inevitably goes wrong,
- 7:10Speaker 2: and then continue working in the background without any further prompting,
- 7:14Speaker 2: until the original objective is completely achieved.
- 7:16Speaker 1: So, just to put it really simply, a chatbot answers
- 7:20Speaker 1: a question, but an AI agent completes a mission exactly.
- 7:24Speaker 2: Rather than acting like a highly sophisticated calculator that just
- 7:27Speaker 2: gives you an output, an AI agent behaves like a
- 7:30Speaker 2: digital collaborator. It operates alongside you.
- 7:33Speaker 1: I want to make this really concrete for everyone listening,
- 7:36Speaker 1: because the research uses a brilliant, everyday example that I
- 7:39Speaker 1: think everyone can relate to the business trip prey. Yeah,
- 7:42Speaker 1: planning a business trip. We've all done it. We all
- 7:45Speaker 1: know the headache. So let's break this down into exhaustive
- 7:47Speaker 1: detail to show where the difference between a chat bot
- 7:50Speaker 1: and an agent becomes crystal clear. Let's look at the
- 7:53Speaker 1: chatbot way first.
- 7:54Speaker 2: Okay, let's do it.
- 7:55Speaker 1: Let's say you open up your favorite conversational AI today
- 7:58Speaker 1: and you type need to plan a business trip to
- 8:01Speaker 1: Tokyo next month for three days.
- 8:03Speaker 2: The chatbot will happily oblige by generating text. That's what
- 8:07Speaker 2: it does, right. It will probably suggest some popular airlines
- 8:10Speaker 2: that fly directly to Tokyo from your location. It might
- 8:13Speaker 2: give you this beautifully formatted bulleted list of highly rated
- 8:18Speaker 2: hotels in the central business.
- 8:19Speaker 1: District, which looks great on the screen.
- 8:21Speaker 2: Yeah, it looks super helpful. It will likely explain the
- 8:24Speaker 2: current visa requirements, maybe throw in some polite tips about
- 8:28Speaker 2: Japanese business etiquette, or even tell you the weather in October.
- 8:32Speaker 1: Which is helpful. I mean, it saves you a few
- 8:34Speaker 1: Google searches, but at the end of the day, it
- 8:36Speaker 1: is literally just generating glowing pixels on a screen. You
- 8:40Speaker 1: the human, still have to do all the actual manual labor.
- 8:44Speaker 1: You have to do the clicking exactly. You have to
- 8:47Speaker 1: open a new tab to check your work calendar to
- 8:50Speaker 1: see which days actually make sense. Then you open another
- 8:53Speaker 1: tab to look at Delta or United, painstakingly punching in
- 8:57Speaker 1: the dates. You open a drawer to fit physically check
- 9:00Speaker 1: your passport expiration date because the chatbot reminded you to.
- 9:04Speaker 1: You open another tab to pull up your company's travel
- 9:07Speaker 1: expense policy to make sure you aren't booking a hotel
- 9:09Speaker 1: that's too expensive.
- 9:11Speaker 2: It's exhausting just hearing you list.
- 9:13Speaker 1: It, and then you pull out your credit card. I mean,
- 9:15Speaker 1: think about the cognitive load. Think about how many tabs
- 9:17Speaker 1: you have open across your browser when you are just
- 9:19Speaker 1: trying to plan a simple three day trip.
- 9:22Speaker 2: You are acting as the manual router. You are the
- 9:25Speaker 2: meat base bridge between all these disconnected digital systems, the.
- 9:28Speaker 1: Meat base bridge.
- 9:30Speaker 2: I love that, But it's true. The AI just gave
- 9:33Speaker 2: you a reading assignment. It didn't actually book the trip. Now,
- 9:36Speaker 2: let's look at the exact same request given to a
- 9:39Speaker 2: true AI agent.
- 9:40Speaker 1: Okay, so you give the agent the identical mission plan
- 9:43Speaker 1: my business trip to Tokyo next month.
- 9:46Speaker 2: The agent doesn't just give you a list of helpful suggestions.
- 9:48Speaker 2: It takes immedia actions.
- 9:50Speaker 1: This goes right to work.
- 9:51Speaker 2: First, it automatically scans your calendar to find the optimal
- 9:54Speaker 2: dates that align with your upcoming meetings, ensuring you don't
- 9:57Speaker 2: miss anything critical. Okay. Then it actively queries airline databases
- 10:02Speaker 2: in the background, comparing prices in real time. It securely
- 10:06Speaker 2: pings a database to verify your passport validity without you
- 10:09Speaker 2: having to go dig it out of your desk.
- 10:11Speaker 1: That alone is amazing, right.
- 10:13Speaker 2: And then it cross references the proposed flights and hotels
- 10:16Speaker 2: against your specific corporate travel budget guidelines to ensure compliance.
- 10:21Speaker 1: And here is where it crosses the line from neat
- 10:23Speaker 1: to revolutionary, in my opinion. It doesn't stop and ask
- 10:26Speaker 1: you to do the rest.
- 10:27Speaker 2: No, It executes the transactions. It inputs the data, It
- 10:31Speaker 2: books the transportation, It reserves the hotel room.
- 10:34Speaker 1: It actually pays for it.
- 10:35Speaker 2: It pays for it using your authorized credentials. It compiles
- 10:38Speaker 2: all of those confirmation numbers, check in times, and reservation
- 10:41Speaker 2: details into a prepared, cohesive travel itinerary, which it then
- 10:45Speaker 2: automatically drops right into your calendar.
- 10:47Speaker 1: Unbelievable.
- 10:49Speaker 2: And even after all that is done, the agent's mission
- 10:52Speaker 2: still isn't over. As we mentioned in the opening scenario,
- 10:55Speaker 2: it continues to monitor the flight data for changes, delays,
- 10:58Speaker 2: or gate swaps in the week's leading up to the trip,
- 11:01Speaker 2: and it proactively alerts you if a problem arises.
- 11:04Speaker 1: The shift here is staggering. It's moving from AI generating
- 11:08Speaker 1: helpful text to AI performing coordinated, multi step actions across
- 11:13Speaker 1: multiple real world systems. It is actually doing the busy work, which.
- 11:17Speaker 2: Brings up a critical point we really need to emphasize
- 11:19Speaker 2: for the listener. The era of just wanting the AI
- 11:22Speaker 2: to write a better, more human sounding email is ending.
- 11:25Speaker 1: We've done that right.
- 11:26Speaker 2: We have largely solved text generation. The focus of the
- 11:29Speaker 2: entire technology industry has now pivoted entirely toward utility, agency
- 11:34Speaker 2: and action.
- 11:34Speaker 1: But I have to be honest here. Making an AI
- 11:37Speaker 1: actually book a flight, check a secure passport database, navigate
- 11:42Speaker 1: a corporate expense policy, and monitor a live flight schedule
- 11:47Speaker 1: it sounds like absolute magic.
- 11:49Speaker 2: It sounds a bit like sci fi.
- 11:51Speaker 1: It sounds totally like science fiction. How is this suddenly
- 11:54Speaker 1: possible now when it literally wasn't an option twelve or
- 11:57Speaker 1: eighteen months ago.
- 11:59Speaker 2: That takes us right under the hood of this technology.
- 12:02Speaker 2: The architectural documentation we're looking at explains that this evolution
- 12:05Speaker 2: is possible because modern AI is no longer just one
- 12:08Speaker 2: monolithic brain sitting in a server somewhere.
- 12:11Speaker 1: It's not just one big program anymore.
- 12:12Speaker 2: No, it is a complex ecosystem. It's a combination of
- 12:16Speaker 2: several previously separate technologies that have now been woven together
- 12:20Speaker 2: into a single cohesive system.
- 12:22Speaker 1: The technology stack. We need to spend some real time
- 12:25Speaker 1: unpacking the mechanics here because this is a secret sauce.
- 12:27Speaker 2: Right, this is how it actually works.
- 12:29Speaker 1: This is how the magic trick is actually performed. Let's
- 12:32Speaker 1: look at how these components combine. Starting with the core
- 12:35Speaker 1: reasoning engine. We know large language models or llms as
- 12:39Speaker 1: the engines behind standard chatbots, right, the tax generators that
- 12:43Speaker 1: predict the next word in a sentence.
- 12:46Speaker 2: Yes, But in the context of an autonomous agent, the
- 12:49Speaker 2: LLM is serving a fundamentally different purpose. How so it
- 12:52Speaker 2: isn't just there to write a poem or draft a
- 12:54Speaker 2: polite email. The LLM provides the reasoning capabilities in an
- 12:59Speaker 2: agent'cy system. The LLM acts as the central processor, the brain.
- 13:03Speaker 1: The brain of the operation.
- 13:05Speaker 2: Exactly it is the core logic engine that takes your messy,
- 13:08Speaker 2: complex human request, parses the intent and translates it into
- 13:12Speaker 2: a conceptual framework. It provides the cognitive power to understand
- 13:16Speaker 2: what needs to happen.
- 13:17Speaker 1: Okay, so the LLM is the brain figuring out the what.
- 13:20Speaker 1: But a brain without context is useless, which brings us
- 13:23Speaker 1: to the memory systems, and honestly, looking at the research,
- 13:26Speaker 1: this seems like the biggest bottleneck we've had until now.
- 13:28Speaker 2: It is arguably the most critical structural upgrade. We talked
- 13:31Speaker 2: earlier about that assistant with the five minute amnesia.
- 13:34Speaker 1: Right, the one standing in the corner.
- 13:36Speaker 2: Yes, early conversational models had incredibly short context windows. They
- 13:41Speaker 2: just couldn't remember much. Memory systems allow the agent to
- 13:44Speaker 2: retain relevant information across long, varied and multiple interactions over
- 13:49Speaker 2: months or even years.
- 13:51Speaker 1: How does that actually work in practice? Though?
- 13:53Speaker 2: Think of it as a dynamic filing cabinet. If you
- 13:56Speaker 2: tell the agent casually on a Tuesday in March that
- 13:59Speaker 2: you absolutely hate flying out before nine zero am because
- 14:02Speaker 2: you like to drop your kids off at school, the
- 14:04Speaker 2: memory system encodes that.
- 14:06Speaker 1: Preference, It files it away.
- 14:07Speaker 2: Right, and when you ask it to book a flight
- 14:10Speaker 2: six months later in September, it actively retrieves that memory
- 14:14Speaker 2: and automatically filters out all the six bare am flights.
- 14:17Speaker 2: That is so cool you don't have to remind it.
- 14:19Speaker 2: It builds an ongoing, contextual understanding of your life.
- 14:22Speaker 1: Okay, so we have the reasoning brain and we have
- 14:24Speaker 1: the long term memory bank. The third component is planning algorithms. Now,
- 14:29Speaker 1: to me knowing how literal computers are, this sounds like
- 14:33Speaker 1: the hardest part for a machine to pull off.
- 14:35Speaker 2: It is incredibly difficult, and it's where the most cutting
- 14:38Speaker 2: edge research is happening right now. Planning algorithms give the
- 14:41Speaker 2: agent the ability to organize complex abstract objectives into manageable
- 14:46Speaker 2: sequential steps.
- 14:47Speaker 1: Like breaking a big problem into small chunks exactly.
- 14:51Speaker 2: We call these reasoning traces, or a tree of thought.
- 14:54Speaker 2: When you say to an agent, organize a three day
- 14:56Speaker 2: off site retreat for my team of twelve people, the
- 14:59Speaker 2: plan algorithm is what prevents the AI from just immediately
- 15:03Speaker 2: trying to book a random hotel.
- 15:04Speaker 1: Right. It doesn't just react, It maps it out.
- 15:07Speaker 2: Yes, it creates a hierarchical roadmap. It reasons internally, like, okay,
- 15:11Speaker 2: step one, I need to query the team to find
- 15:13Speaker 2: out everyone's dietary restrictions and availability. Step two. Based on
- 15:18Speaker 2: that pudget, I need to find a venue that accommodates
- 15:20Speaker 2: gluten free options. Step three. Once the venue is secured,
- 15:24Speaker 2: I arrange transport.
- 15:26Speaker 1: So it's thinking ahead.
- 15:27Speaker 2: It simulates the entire process in its mind before taking
- 15:30Speaker 2: a single action, predicting where failures might occur and planning contingencies.
- 15:34Speaker 2: It reasons through a sequence of decisions rather than trying
- 15:37Speaker 2: to jump to an immediate, single answer.
- 15:39Speaker 1: Which leaves the fourth and final component software tools. Because
- 15:44Speaker 1: the brain, the memory, and the brilliant plan are completely
- 15:47Speaker 1: useless if the agent is just trapped inside a chat
- 15:51Speaker 1: window on your screen.
- 15:52Speaker 2: Right, it needs to reach the outside world.
- 15:54Speaker 1: It needs actual hands and feet to manipulate the world.
- 15:57Speaker 2: And those hands and feet are API application programming interfaces.
- 16:02Speaker 1: Which sounds super technical.
- 16:04Speaker 2: Now that sounds incredibly dense, I know. But think of
- 16:06Speaker 2: an API as a digital menu in a restaurant.
- 16:09Speaker 1: Okay, a menu.
- 16:10Speaker 2: A menu lets you order food without needing to go
- 16:13Speaker 2: into the kitchen, speak to the chef and understand exactly
- 16:17Speaker 2: how the stove works.
- 16:18Speaker 1: You just point to what you want, right.
- 16:19Speaker 2: An API lets the AI order a flight or order
- 16:22Speaker 2: a calendar event without needing to understand how the airline's
- 16:26Speaker 2: entire proprietary server architecture functions.
- 16:29Speaker 1: It's the digital bridge that allows two completely different software
- 16:32Speaker 1: programs to talk to each other.
- 16:34Speaker 2: Precisely, by giving the AI access to these tools via APIs,
- 16:39Speaker 2: the agent breaks out of the textbox. It can read
- 16:41Speaker 2: your email, query a corporate database, manipulate a spreadsheet, or
- 16:45Speaker 2: interact with a hotel's booking system just like a human would,
- 16:48Speaker 2: but at the speed of light.
- 16:50Speaker 1: When you put all four of those components together, the reasoning,
- 16:53Speaker 1: the memory, the planning, and the tools, it transforms a
- 16:57Speaker 1: conversational toy into something capable of meaningful autonomous work.
- 17:01Speaker 2: It's a complete paradigm shift.
- 17:03Speaker 1: And here's where it gets really interesting to me. The
- 17:05Speaker 1: research highlights a specific capability born from these four pillars
- 17:09Speaker 1: working together, the midway modification capability.
- 17:13Speaker 2: The ability to dynamically adapt on the fly when things
- 17:15Speaker 2: go sideway.
- 17:16Speaker 1: Yes, because things always go sideways in the real world.
- 17:19Speaker 1: If you are planning that off site team retreat and
- 17:21Speaker 1: halfway through the planning process, three people suddenly drop out
- 17:24Speaker 1: because they got sick, and the finance department slashes the
- 17:27Speaker 1: retreat budget by twenty percent.
- 17:29Speaker 2: A nightmare for a human planner.
- 17:31Speaker 1: A total nightmare. And a traditional software program would just crash.
- 17:35Speaker 1: It would throw an aero code, or you'd have to
- 17:37Speaker 1: delete the entire project file and start completely over from scratch.
- 17:41Speaker 2: But an agent evaluates the new situation against its existing
- 17:45Speaker 2: plan exactly.
- 17:47Speaker 1: It uses its LLM brain to reason through the new
- 17:50Speaker 1: financial constraints. It uses its memory to recall the work
- 17:53Speaker 1: it has already done so it doesn't duplicate.
- 17:55Speaker 2: Effort, which saves so much time, right.
- 17:58Speaker 1: And its planning algorithm rewrites the remaining steps to fit
- 18:01Speaker 1: the new reality. And then it uses its API tools
- 18:04Speaker 1: to execute the necessary cancelations and rebookings.
- 18:07Speaker 2: It just pivots, It adapts, just like a person would.
- 18:10Speaker 1: But let me challenge this for a second, because I
- 18:12Speaker 1: want to be skeptical here for the listener. When we
- 18:14Speaker 1: talk about software that automatically does things in the background,
- 18:17Speaker 1: I mean I already use rules in my email.
- 18:19Speaker 2: Sure most people do.
- 18:20Speaker 1: If an email comes in with the word invoice, my
- 18:23Speaker 1: email provider automatically forwards it to my accountant. Or businesses
- 18:27Speaker 1: use automation software to trigger a welcome message when a
- 18:30Speaker 1: new client fills out a web form. We've had automation
- 18:33Speaker 1: in our offices for over a decade. We have, so
- 18:35Speaker 1: why is an AI agent actually any better than the
- 18:38Speaker 1: basic software automation we already rely on. Isn't this just
- 18:41Speaker 1: a fancier version of what we already have?
- 18:43Speaker 2: That is a vital distinction to make, and the documentation
- 18:46Speaker 2: heavily contrasts AI agents with what the industry calls traditional
- 18:50Speaker 2: robotic process automation or RPA RPI. Traditional automation, like your
- 18:56Speaker 2: email forwarding rule, follows strictly pre defined, rich fixed scripts.
- 19:01Speaker 2: It is a literal If X happens, then strictly do
- 19:04Speaker 2: y scenario.
- 19:05Speaker 1: If the subject line says invoice forward it to Bob, simple.
- 19:09Speaker 2: Simple, yes. But here is the fatal flaw with traditional automation.
- 19:14Speaker 2: The real world is incredibly messy. Real world environments constantly change,
- 19:20Speaker 2: and they change in ways you cannot predict when you
- 19:22Speaker 2: write the code. Meetings get canceled at the last minute.
- 19:24Speaker 2: A vital supplier miss is a deadline. A cargo ship
- 19:27Speaker 2: gets stuck in a canal somewhere, a.
- 19:28Speaker 1: Storm grounds all the flights exactly.
- 19:30Speaker 2: A customer suddenly changes their priorities, or, even more commonly,
- 19:34Speaker 2: a software update slightly changes the name of a column
- 19:36Speaker 2: in a spreadsheet from first name with a space to
- 19:39Speaker 2: first name with an underscore.
- 19:40Speaker 1: There's chaos.
- 19:41Speaker 2: It is pure chaos. And if any unexpected condition occurs
- 19:45Speaker 2: that isn't perfectly mathematically accounted for in the original automation script.
- 19:50Speaker 2: Traditional workflows just fail.
- 19:52Speaker 1: There's a break.
- 19:53Speaker 2: They break entirely, They throw a confusing error message, they
- 19:56Speaker 2: halt production, and they sit there waiting for a human
- 19:59Speaker 2: being to come along, dig through the code and fix.
- 20:01Speaker 1: Them, which takes forever.
- 20:03Speaker 2: It does. AI agents, however, are fundamentally designed to deal
- 20:08Speaker 2: with uncertainty because they combine rigid automation with fluid reasoning.
- 20:13Speaker 2: They continuously evaluate new information and adapt their strategy to
- 20:17Speaker 2: overcome the obstacle.
- 20:18Speaker 1: It makes me think of transportation like traditional automation is
- 20:21Speaker 1: like a bullet train on a track.
- 20:23Speaker 2: Okay, I like this.
- 20:24Speaker 1: It is incredibly fast, it is highly efficient, and it
- 20:27Speaker 1: will get you exactly where you need to go as
- 20:29Speaker 1: long as the track is perfectly clear. But if a
- 20:31Speaker 1: single tree branch falls across those tracks, the train is
- 20:35Speaker 1: completely derailed.
- 20:36Speaker 2: Can't do anything about it.
- 20:38Speaker 1: No, it cannot steer around the branch. It lacks the
- 20:42Speaker 1: mechanism to do so, it just stops. An AI agent,
- 20:46Speaker 1: on the other hand, is like a rugged off road
- 20:49Speaker 1: vehicle mapping a completely new route in real time. Yes,
- 20:53Speaker 1: when it sees a fallen tree, it doesn't break down.
- 20:55Speaker 1: It evaluates the surrounding terrain, steers off the path to
- 20:58Speaker 1: go around the obstacle, and keeps heading toward the ultimate destination.
- 21:02Speaker 2: That is a brilliant visualization of the difference between rigid
- 21:06Speaker 2: RPA and adaptive AI agents. One requires a perfect environment,
- 21:11Speaker 2: the other thrives in an imperfect one.
- 21:13Speaker 1: I really want you, the listener, to pause and reflect
- 21:15Speaker 1: on this for a second. Think about your own workday
- 21:18Speaker 1: over the last month.
- 21:19Speaker 2: Think about all the little frustration.
- 21:21Speaker 1: Think about how much of your precious time is spent
- 21:23Speaker 1: not actually doing deep, meaningful work, but just babysitting automated
- 21:27Speaker 1: systems that have broken down, fixing the broken train tracks,
- 21:30Speaker 1: hunting down why a calendar sink suddenly failed between two apps,
- 21:35Speaker 1: or trying to figure out why an automated monthly report
- 21:37Speaker 1: pulled the completely wrong data because someone added a new
- 21:41Speaker 1: row to a spreadsheet. We spend massive chunks of our
- 21:45Speaker 1: professional lives just compensating for the fragility of our software, and.
- 21:50Speaker 2: The true promise of the AI agent is to end
- 21:52Speaker 2: that fragile automation. It handles the exceptions, the edge cases,
- 21:57Speaker 2: and the messiness, not just the perfectly formatted rules.
- 22:00Speaker 1: So now that we understand the underlying mechanics, the reasoning, memory, planning,
- 22:04Speaker 1: and tools, and we understand its resilience against real world messiness,
- 22:08Speaker 1: let's look at what this actually means in.
- 22:10Speaker 2: Practice where it's actually being used.
- 22:12Speaker 1: Exactly what happens when you unleash this kind of autonomous
- 22:16Speaker 1: problem solving capability on massive global industries.
- 22:19Speaker 2: The research outlines five major sectors that are currently undergoing
- 22:23Speaker 2: rapid fundamental transformation because of this technology. We should walk
- 22:27Speaker 2: through each of these, because the step by step transformations
- 22:30Speaker 2: they describe are staggering.
- 22:32Speaker 1: Let's do it. It makes sense to start where the
- 22:34Speaker 1: pain is most obvious. Customer support. Oh yes, now we
- 22:37Speaker 1: all know the absolute soul crushing misery of the current
- 22:41Speaker 1: customer support chatbot.
- 22:43Speaker 2: The endless loop of press one for hours, press two
- 22:46Speaker 2: to be abruptly disconnected.
- 22:48Speaker 1: Exactly, It's essentially just a fragmented FAQ retrieval system masquerading
- 22:53Speaker 1: as an intelligence. You type a highly specific question about
- 22:57Speaker 1: your account and it spits back a generic link to
- 23:00Speaker 1: a help article that you've already read.
- 23:01Speaker 2: It is infuriating, it really is. The documentation explains that
- 23:05Speaker 2: we are moving from that frustrating, fragmented retrieval model to complete,
- 23:10Speaker 2: end to end process management.
- 23:12Speaker 1: What does that look like?
- 23:13Speaker 2: Well, instead of just attempting to answer a question using
- 23:16Speaker 2: predefined information, an AI agent takes over the entire resolution
- 23:20Speaker 2: of the interaction. Let's paint a picture of how complex
- 23:23Speaker 2: this can get in the real world.
- 23:24Speaker 1: Okay, wad on.
- 23:25Speaker 2: Let's say a customer reaches out because they bought a jacket,
- 23:27Speaker 2: it's the wrong size. They wanted to process a return,
- 23:30Speaker 2: but they also moved to a new apartment last week,
- 23:32Speaker 2: so their shipping address has changed and the credit card
- 23:35Speaker 2: they use for the original purchase has since expired.
- 23:38Speaker 1: Oh my god. In a traditional system that is a
- 23:40Speaker 1: forty five minute phone call, you would be transferred at
- 23:43Speaker 1: least three times to three different departments, and you'd have.
- 23:46Speaker 2: To repeat your account number, your name, and your life's
- 23:49Speaker 2: story to every single new representative you speak to.
- 23:52Speaker 1: Right, It's an agonizing friction point for the customer and
- 23:55Speaker 1: a massive cost center for the business. But an AI
- 23:58Speaker 1: agent handles that entire tangled mess seamlessly, seamlessly.
- 24:03Speaker 2: Let's look at the specific actions. First, the agent independently
- 24:07Speaker 2: verifies the customer's identity using secure.
- 24:09Speaker 1: Protocols okay step one.
- 24:11Speaker 2: Then it dives into the CRM database and retrieves the
- 24:14Speaker 2: specific order information. It checks the company's dynamic return policies
- 24:19Speaker 2: regarding that specific jacket to determine if a return is even.
- 24:22Speaker 1: Authorized, making sure they're within the thirty days.
- 24:25Speaker 2: Or whatever exactly. Then it navigates the payment gateway to
- 24:28Speaker 2: process the refund to the newly updated card. It interfaces
- 24:31Speaker 2: with the shipping logistics software to update the delivery address
- 24:34Speaker 2: for the replacement. It generates a custom return shipping label,
- 24:38Speaker 2: and finally, it emails a confirmation of every single completed
- 24:41Speaker 2: action back to the customer.
- 24:43Speaker 1: And how long does that take?
- 24:45Speaker 2: All of that happens in perhaps five to ten seconds.
- 24:47Speaker 1: Five to ten seconds, that's just wild. The conversation feels
- 24:51Speaker 1: less like speaking to a frustrating search engine and more
- 24:55Speaker 1: like working with an incredibly competent, hyper efficient human assistant
- 24:59Speaker 1: who has total access to every department in the company simultaneously.
- 25:03Speaker 2: And from a business perspective, the efficiency gains aren't just
- 25:06Speaker 2: about deflecting support tickets. You are actually resolving complex, multi
- 25:11Speaker 2: step customer issues instantaneously, which drives up customer satisfaction while
- 25:16Speaker 2: driving down operational costs.
- 25:18Speaker 1: It's a win win. But it's one thing to have
- 25:20Speaker 1: an agent navigate a customer return policy. What happens when
- 25:24Speaker 1: the logic gets exponentially more complex? What happens when we
- 25:27Speaker 1: ask agents to write the very code that builds these
- 25:30Speaker 1: digital systems.
- 25:31Speaker 2: Which brings us to software development.
- 25:33Speaker 1: Yeah, and this one is wild to me.
- 25:35Speaker 2: It is advancing at a breath taking pace. If you
- 25:37Speaker 2: look at earlier AI coding assistance, even the highly tided
- 25:41Speaker 2: ones from just twelve to eighteen months ago, they focused
- 25:44Speaker 2: almost entirely on generating small code.
- 25:46Speaker 1: Snippets, little chunks of code.
- 25:47Speaker 2: Right, a human developer would type of prompt like write
- 25:51Speaker 2: a Python function to sort this list of names alphabetically,
- 25:55Speaker 2: and the AI would spit out ten or fifteen lines
- 25:57Speaker 2: of code. It was essentially a glorified, highly educated autocomplete, a.
- 26:02Speaker 1: Very smart autocomplete, but still just generating text on command.
- 26:05Speaker 1: It wasn't building software, it was typing faster exactly.
- 26:08Speaker 2: But the structural shift to AI agents means they are
- 26:11Speaker 2: now beginning to handle much larger architectural responsibilities like what
- 26:17Speaker 2: They aren't just writing isolated snippets in a vacuum. They
- 26:20Speaker 2: can ingest and analyze an entire, massive software project containing
- 26:24Speaker 2: hundreds of thousands of lines of code, the whole project,
- 26:27Speaker 2: the whole thing. They can independently hunt through that architecture
- 26:31Speaker 2: to identify complex, deeply hidden bugs that a human might
- 26:34Speaker 2: take weeks to find. They search the external documentation to
- 26:38Speaker 2: understand new libraries, They write entirely new, complex functions, and crucially,
- 26:42Speaker 2: they actually run automated tests to see if their newly
- 26:45Speaker 2: written code actually works.
- 26:46Speaker 1: They test their own work, and when it fails, because
- 26:49Speaker 1: code always fails the first time, it doesn't just stop right.
- 26:52Speaker 2: It interprets the error messages. When it inevitably fails, it
- 26:56Speaker 2: reasons about why it failed. It revises its own solutions
- 27:00Speaker 2: based on those errors, and it continues rewriting and retesting
- 27:04Speaker 2: the application, iteratively, looping over and over again until all
- 27:07Speaker 2: the initial requirements are perfectly satisfied.
- 27:10Speaker 1: Okay, I have to push back here, I have to
- 27:11Speaker 1: stop you. Okay, good, Because if I am a listener
- 27:14Speaker 1: who works in tech, I'm hearing this and thinking, well,
- 27:17Speaker 1: my career.
- 27:17Speaker 2: Is over a lot of people are feeling that way.
- 27:19Speaker 1: Right. If an agent can do all the testing, the debugging,
- 27:22Speaker 1: the drafting, and the iterating, why wouldn't a CFO at
- 27:26Speaker 1: a major tech company just look at this and immediately
- 27:30Speaker 1: fire eighty percent of their junior developers. Realistically, does this
- 27:34Speaker 1: mean human developers are out of a job? Is this
- 27:37Speaker 1: research just painting a rosy picture to avoid panic.
- 27:40Speaker 2: It is a totally valid fear, and the research is
- 27:42Speaker 2: very careful to clarify the nuance of this dynamic. Human
- 27:45Speaker 2: developers remain absolutely essential, but their.
- 27:48Speaker 1: Role elevates, elevates happen.
- 27:49Speaker 2: The human transitions from being the person laying the bricks
- 27:53Speaker 2: to being the architect overseeing the construction. The AI agent
- 27:57Speaker 2: takes over the repetitive, time consuming grown work, the endless testing,
- 28:02Speaker 2: the frustrating syntax debugging, drafting, boilerplate.
- 28:05Speaker 1: Code boring stuff, basically exactly, but.
- 28:09Speaker 2: The human retains the absolute responsibility for the strategic direction,
- 28:14Speaker 2: the creative problem solving, understanding the nuances of what the
- 28:18Speaker 2: user actually wants, and the final approval of the codebase.
- 28:21Speaker 1: So it's delegating the repetitive munjane work so that the
- 28:24Speaker 1: human can focus purely on the complex logic and architecture.
- 28:28Speaker 2: Think of it like this. When the electronic spreadsheet was invented,
- 28:32Speaker 2: accountants were terrified it would destroy their professions.
- 28:34Speaker 1: Oh, because the machine was doing the math, right, They.
- 28:37Speaker 2: Thought, if the computer does the math, what do we
- 28:38Speaker 2: do instead? Because calculating took seconds instead of weeks, demand
- 28:43Speaker 2: for accounting and financial modeling exploded. By lowering the cost
- 28:46Speaker 2: and tying it takes to build software, we will likely
- 28:49Speaker 2: see an explosion in the amount of software being built,
- 28:51Speaker 2: requiring humans to guide those larger projects.
- 28:54Speaker 1: That makes a lot of sense. The pie just gets bigger,
- 28:56Speaker 1: which segues beautifully into the next sector, scientifically research.
- 29:00Speaker 2: This is a great one.
- 29:01Speaker 1: I found this section of the documentation to be arguably
- 29:04Speaker 1: the most hopeful and profound part of the entire deep dive.
- 29:08Speaker 1: It talks about curing the literature review bottleneck.
- 29:12Speaker 2: Yes, the sheer volume of scientific literature being published globally
- 29:16Speaker 2: today is vastly beyond human comprehension.
- 29:20Speaker 1: We just can't read it all.
- 29:22Speaker 2: Thousands of papers are published every week. Human researchers spend enormous,
- 29:27Speaker 2: agonizing amounts of their precious time simply reviewing existing literature.
- 29:32Speaker 2: Comparing hundreds of different studies, organizing citations, and trying to
- 29:36Speaker 2: manually analyze experimental results just to figure out what is
- 29:39Speaker 2: already known before they can even begin new experiments.
- 29:41Speaker 1: It's like trying to find a needle in a haystack,
- 29:43Speaker 1: but the haystack is growing by a ton every single day,
- 29:46Speaker 1: and you're just one person with a magnifying glass.
- 29:48Speaker 2: Exactly. The documentation outlines how AI agents can be deployed
- 29:52Speaker 2: as tireless, hyper literate research assistance.
- 29:55Speaker 1: What can they do?
- 29:56Speaker 2: They can search through tens of thousands of scientific papers simultaneously.
- 30:00Speaker 2: They can accurately summarize the findings across incredibly vast disparate
- 30:05Speaker 2: domains so fast. Yes, they can specifically identify subtle conflicting
- 30:11Speaker 2: evidence between different studies, for example, noticing that a lab
- 30:15Speaker 2: in Germany's results slightly contradict a lab in Japan's results
- 30:19Speaker 2: regarding a specific protein interaction.
- 30:22Speaker 1: Something a human would almost certainly miss unless they read
- 30:25Speaker 1: both papers back to back exactly.
- 30:27Speaker 2: They can suggest promising new research directions based on identifying
- 30:31Speaker 2: gaps in the literature that no human has noticed, and
- 30:34Speaker 2: they can prepare comprehensive synthesize reports of all this data overnight.
- 30:38Speaker 1: I want to push this further. Let's extrapolate this for
- 30:41Speaker 1: a second. If we actually successfully delegate all this massive,
- 30:44Speaker 1: exhausting data processing to agents, could this fundamentally accelerate the
- 30:49Speaker 1: rate of human discovery itself?
- 30:51Speaker 2: That's the hope.
- 30:51Speaker 1: Think about a brilliant cancer researcher. If she doesn't have
- 30:54Speaker 1: to spend six months of her year just reading old
- 30:56Speaker 1: papers to make sure she is in duplicating work, and
- 30:59Speaker 1: can instead read a highly accurate, perfectly synthesized report generated
- 31:04Speaker 1: overnight by an agent, doesn't that free her up to
- 31:07Speaker 1: focus purely on the creative leaves, the actual hypothesis generation.
- 31:11Speaker 2: The research strongly points to this outcome. It explicitly states
- 31:15Speaker 2: that rather than replacing scientists, these systems allow researchers to
- 31:19Speaker 2: spend their time thinking creatively and running novel experiments rather
- 31:24Speaker 2: than merely managing information.
- 31:25Speaker 1: It just speeds everything up.
- 31:27Speaker 2: It compresses the timeline from hypothesis to discovery. We could
- 31:31Speaker 2: see breakthroughs in materials, science, climate, technology, and medicine happening
- 31:35Speaker 2: at a radically accelerated pace.
- 31:37Speaker 1: Which is massive for humanity. That is so exciting. Now
- 31:39Speaker 1: moving directly from the research lab into the clinical setting.
- 31:42Speaker 1: The fourth industry highlighted is healthcare.
- 31:44Speaker 2: And this one is very sensitive.
- 31:46Speaker 1: Yes, the focus here is on the continuous patient journey.
- 31:50Speaker 2: Healthcare is uniquely challenging because the data is incredibly fragmented
- 31:53Speaker 2: and siloed.
- 31:54Speaker 1: Yeah, none of the systems talk to each other.
- 31:57Speaker 2: Think about your own medical history. You have visits to specialists,
- 32:00Speaker 2: primary care doctors, various blood labs, different pharmacies over the years,
- 32:05Speaker 2: all generating completely disconnected data living in different proprietary systems.
- 32:09Speaker 1: Usually on clipboards and different portals you have to log
- 32:13Speaker 1: into exactly.
- 32:14Speaker 2: The documentation asks us to envision an AI agent that
- 32:18Speaker 2: assists physicians by acting as a continuous companion throughout an
- 32:23Speaker 2: entire patient's lifelong journey, operating quietly in the background.
- 32:27Speaker 1: Walk me through the specific actions it takes. Because the
- 32:30Speaker 1: stakes here are literally life and death.
- 32:32Speaker 2: It continuously reviews the patient's entire medical history, spanning decades
- 32:37Speaker 2: and different healthcare providers, searching for patterns a human might miss.
- 32:41Speaker 1: Okay.
- 32:42Speaker 2: It analyzes incoming laboratory results the exact second they hit
- 32:45Speaker 2: the server. It cross references a patient's current list of
- 32:48Speaker 2: medications against a constantly updating global database to check for
- 32:53Speaker 2: possible highly obscure drug.
- 32:54Speaker 1: Interactions, things a doctor might not have memorized.
- 32:57Speaker 2: Right because there are thousands of new drugs. It summarizes
- 33:01Speaker 2: relevant new medical research that might apply to this specific
- 33:04Speaker 2: patient's rare condition. It monitors treatment progress over time, and
- 33:08Speaker 2: most importantly, it actively alerts healthcare professionals if new symptoms
- 33:12Speaker 2: or lab anomalies require immediate, urgent attention.
- 33:15Speaker 1: So it's proactive. It isn't passively waiting for the doctor
- 33:19Speaker 1: to remember to log in, pull up the file and
- 33:22Speaker 1: review last week's blood work.
- 33:23Speaker 2: No, not at all.
- 33:24Speaker 1: It is virtually tapping the doctor on the shoulder and saying, hey,
- 33:28Speaker 1: this slight dip in kidney function combined with this new
- 33:31Speaker 1: medication requires your attention right now.
- 33:34Speaker 2: Exactly. It brings the critical data to the.
- 33:36Speaker 1: Human But obviously the concern here is enormous. We are
- 33:39Speaker 1: talking about human health making a mistake Here isn't just
- 33:42Speaker 1: a bad line of code.
- 33:43Speaker 2: It's a patient's life, absolutely, And the documentation is emphatic
- 33:48Speaker 2: on this Caveat every single recommendation, every single alert remains
- 33:53Speaker 2: under strict human supervision.
- 33:55Speaker 1: The human is always in the loop.
- 33:57Speaker 2: The AI agent is not diagnosing diseases or prescribing medication
- 34:01Speaker 2: on its own. It is continuously supporting the human decision
- 34:05Speaker 2: making process across many interconnected, data heavy tasks, ensuring the
- 34:09Speaker 2: human physician has the absolute best, most perfectly synthesized information
- 34:14Speaker 2: available at the exact moment they need to make a
- 34:17Speaker 2: clinical decision.
- 34:18Speaker 1: It's the ultimate medical assistant, catching the things that slip
- 34:21Speaker 1: through the cracks of a tired, overworked human system. Exactly okay. Finally,
- 34:26Speaker 1: the fifth sector, business operations. This applies to almost every
- 34:30Speaker 1: listener who works in a corporate environment. The research calls
- 34:34Speaker 1: it proactive data management.
- 34:35Speaker 2: Yes, modern companies are entirely drowning in their own data.
- 34:39Speaker 1: It's totally drowning.
- 34:40Speaker 2: They generate enormous, unmanageable amounts of information every single day,
- 34:44Speaker 2: thousands of internal emails, endless transcripts from zoom meetings, complex
- 34:49Speaker 2: financial reports, customer interaction logs, and operational.
- 34:52Speaker 1: Metrics, and usually a manager has to actively go digging
- 34:55Speaker 1: through confusing dashboards or massive spreadsheets just to figure out
- 34:58Speaker 1: what is actually happening in their own department.
- 35:00Speaker 2: It takes hours.
- 35:01Speaker 1: You have to know what question to ask before you
- 35:03Speaker 1: can find the answer.
- 35:04Speaker 2: Right. But AI agents change this paradigm completely agents can
- 35:08Speaker 2: automatically ingest and organize all of this disparate information continuously. Okay,
- 35:13Speaker 2: they monitor a key performance indicators or KPIs in real time.
- 35:18Speaker 2: They can prepare daily, highly synthesized summaries of everything that
- 35:22Speaker 2: happened across the company.
- 35:23Speaker 1: Just hand it to you in the morning.
- 35:24Speaker 2: Yes, they can identify unusual trends that a human wouldn't
- 35:27Speaker 2: notice until the end of quarter review, like a sudden
- 35:30Speaker 2: slight dip in sales in a very specific geographic region,
- 35:34Speaker 2: or an unexplained spike in supply chain costs, and they
- 35:37Speaker 2: can actually formulate and recommend strategic actions based on these
- 35:42Speaker 2: changing business conditions.
- 35:43Speaker 1: The key insight here from the text that blew my
- 35:45Speaker 1: mind is that the agent proactively highlights important developments before
- 35:49Speaker 1: the manager even knows to ask the question.
- 35:52Speaker 2: That is the crucial shift in how we interact with information.
- 35:55Speaker 2: You aren't querying the database anymore. The database is actively
- 35:58Speaker 2: monitoring itself, drawing conclusions and querying you.
- 36:01Speaker 1: It's the difference between having a traditional smoke detector that
- 36:05Speaker 1: you have to manually walk up to and test every
- 36:07Speaker 1: single day to see if there's a fire, versus an
- 36:09Speaker 1: intelligent smoke detector that not only alerts you to the
- 36:11Speaker 1: fire the second it smarks, but tells you exactly which
- 36:14Speaker 1: room it's in, explains what started it, and suggests the safest,
- 36:18Speaker 1: fastest evacuation route.
- 36:20Speaker 2: That perfectly encapsulates the shift from reactive software to proactive agents.
- 36:24Speaker 1: Okay, so we've looked at the massive macro level. We've
- 36:27Speaker 1: talked about global enterprises, major hospitals, and scientific institutions.
- 36:31Speaker 2: Big systems.
- 36:32Speaker 1: But let's bring this all the way down to the
- 36:33Speaker 1: micro level. What about the listener's personal life. What about
- 36:37Speaker 1: our own messy, chaotic digital desktops.
- 36:40Speaker 2: This is where the research suggests we will feel some
- 36:43Speaker 2: of the most exciting, immediate and intimate changes personal productivity.
- 36:48Speaker 2: Think about how many digital tools you, as an individual,
- 36:51Speaker 2: manage every single day just to keep your life functioning.
- 36:54Speaker 1: It's exhausting. I have personal email, work email, three different
- 36:58Speaker 1: calendar apps, Slack, Microsoft Teams, WhatsApp, Apple Notes, Google Docs, Dropbox,
- 37:03Speaker 1: a task manager. It never ends.
- 37:07Speaker 2: And the fundamental problem is that these applications often operate
- 37:10Speaker 2: completely independently at one another. They don't talk to each other,
- 37:13Speaker 2: not at all. You are the manual bridge between your
- 37:15Speaker 2: email and your task manager. If an email comes in
- 37:18Speaker 2: asking for a deliverable, you have to read it. Open
- 37:21Speaker 2: your task manager, create a new task, open your calendar,
- 37:25Speaker 2: find a block of time to work on it, and
- 37:27Speaker 2: schedule it.
- 37:27Speaker 1: Copy paste, copy paste right.
- 37:30Speaker 2: The documentation highlights that personal AI agents can connect these
- 37:33Speaker 2: disparate systems into a single, seamless, unified workflow.
- 37:38Speaker 1: So instead of me dragging an email into a to
- 37:40Speaker 1: do list and then checking my calendar, the agent handles
- 37:43Speaker 1: the coordination.
- 37:44Speaker 2: Yes, personal agents can independently schedule meetings by secretly negotiating
- 37:49Speaker 2: back and forth with other people's AI agents to find
- 37:51Speaker 2: a mutual time.
- 37:53Speaker 1: Let the bots talk to each other exactly.
- 37:55Speaker 2: They can prioritize your daily tasks based on dynamically shifting
- 37:59Speaker 2: impending deadline. They can summarize long, chaotic email threads or
- 38:03Speaker 2: missed group chat conversations while you were in a meeting.
- 38:06Speaker 2: They can prepare briefing documents for your next appointment and
- 38:09Speaker 2: remind you about deadlines, all without requiring constant, manual coordination
- 38:13Speaker 2: and data entry from you.
- 38:15Speaker 1: But for a personal assistant to actually be useful, it.
- 38:17Speaker 2: Has to know you, Yes, intimately, it.
- 38:20Speaker 1: Can't just be a generic, one size fits all. Bought
- 38:23Speaker 1: a good human assistant knows your quirks, your moods, your preferences.
- 38:27Speaker 1: And this dives right back into that concept of memory
- 38:30Speaker 1: we discussed earlier, specifically deep long term memory.
- 38:34Speaker 2: Yes, we noted earlier that early systems suffered from amnesia.
- 38:38Speaker 2: You had to start every interaction from absolute zero, endlessly
- 38:41Speaker 2: repeating your instructions.
- 38:42Speaker 1: Call my mom, and it says, who is your mom?
- 38:44Speaker 2: Exactly? The documentation notes that future personal AI agents will
- 38:49Speaker 2: increasingly maintain incredibly deep long term memory architectures.
- 38:53Speaker 1: They remember your life.
- 38:54Speaker 2: They remember user preferences, recurring tasks, your overarching professional goals,
- 39:00Speaker 2: and the historical context of previous decisions you've made. Wow.
- 39:04Speaker 2: The agent gradually builds a rich, highly nuanced, contextual understanding
- 39:10Speaker 2: of who you are and exactly how you prefer to work.
- 39:13Speaker 2: This dramatically improves every future interaction, making them faster and
- 39:18Speaker 2: more accurate.
- 39:18Speaker 1: Let's unpack the specific examples from the text regarding learning preferences,
- 39:22Speaker 1: because this is where it starts to feel incredibly personalized,
- 39:25Speaker 1: almost intimate. The text says an agent might learn your
- 39:28Speaker 1: meeting preferences organically, right.
- 39:30Speaker 2: It doesn't need you to fill out a questionnaire if
- 39:32Speaker 2: it observes that you consistently reject meeting invites for four
- 39:35Speaker 2: point zer zero pm and only accept invites for nine
- 39:39Speaker 2: zero zero am. The agent learns that pattern, it just
- 39:42Speaker 2: watches what you do moving forward. When it negotiates meeting
- 39:46Speaker 2: times on your behalf, it automatically protects your late afternoons
- 39:49Speaker 2: without you ever explicitly telling it to.
- 39:51Speaker 1: It also notes that the agent learns your travel quirks
- 39:54Speaker 1: like It observes that you usually book trains rather than
- 39:56Speaker 1: flights for short distances. It learns that you relentlessly try
- 40:00Speaker 1: to avoid scheduling any appointments on Fridays to protect your
- 40:03Speaker 1: deep focused work time. It learns that when you ask
- 40:06Speaker 1: for a summary of a document, you heavily prefer concise,
- 40:10Speaker 1: bulleted lists rather than lengthy narrative paragraphs.
- 40:13Speaker 2: If we connect this to the bigger picture, what this
- 40:16Speaker 2: means is that over time, the friction of delegation completely disappears.
- 40:21Speaker 2: Think about hiring a new human assistant.
- 40:23Speaker 1: It's a ton of work up front.
- 40:25Speaker 2: You spend the first three to six months just painfully
- 40:27Speaker 2: training them on your quirks, your contacts, and your preferences.
- 40:31Speaker 2: With an AI agent equipped with long term memory, it
- 40:34Speaker 2: learns these preferences through passive observation, allowing it to make
- 40:38Speaker 2: increasingly useful, autonomous decisions without you having to constantly repeat
- 40:43Speaker 2: your instructions or micromanage the output.
- 40:45Speaker 1: It's seamlessly learning the unready rules of your life. But
- 40:48Speaker 1: here is another concept from the research that feels entirely
- 40:51Speaker 1: like science fiction. Yet the architecture is being built right.
- 40:54Speaker 2: Now, the multi agent system.
- 40:56Speaker 1: Yes, it turns out the future isn't just one super smart,
- 41:00Speaker 1: omnipotent agent doing everything for you.
- 41:03Speaker 2: No, And this is a fascinating, highly complex direction of
- 41:07Speaker 2: current computer science research. The documentation explains that rather than
- 41:11Speaker 2: relying on one massive, monolithic, general purpose AI that tries
- 41:16Speaker 2: to be decent at every single task.
- 41:19Speaker 1: A jack of all trades, right.
- 41:21Speaker 2: The future involves ecosystems of several specialized, narrow agents collaborating together.
- 41:27Speaker 1: They talk to each other, they do just.
- 41:28Speaker 2: Like a human company. One agent may specialize purely in
- 41:31Speaker 2: deep academic research and data synthesis. Another agent is fine
- 41:35Speaker 2: tuned exclusively for financial analysis and budgeting okay, Another is
- 41:39Speaker 2: strictly focused on calendar scheduling and logistics, and another is
- 41:42Speaker 2: built entirely for writing code. The text describes how these
- 41:45Speaker 2: specialized agents communicate with one another, divide responsibilities, debate solutions,
- 41:50Speaker 2: and combine their niche expertise to solve incredibly complex problems
- 41:54Speaker 2: that no single agent could solve alone.
- 41:56Speaker 1: It's like upgrading from a simple Swiss army knife to
- 42:00Speaker 1: having an entire digital corporation.
- 42:02Speaker 2: That's a great way to put it.
- 42:03Speaker 1: A Swiss army knife is great, right. It has a
- 42:05Speaker 1: little blade, a little screwdriver, a corkscrew, but it's not
- 42:09Speaker 1: a master of any of those tools. You wouldn't build
- 42:12Speaker 1: a house with a Swiss army knife, definitely not. A
- 42:14Speaker 1: multi agent system is like having a fortune five hundred
- 42:17Speaker 1: corporation working exclusively for you with specialized apartments. You have
- 42:22Speaker 1: a head of research, a CFO, a logistics department, and
- 42:26Speaker 1: they are having rapid fire committee meetings in the background
- 42:29Speaker 1: at the speed of light to get your project done.
- 42:31Speaker 2: That is a highly accurate analogy. The architecture explicitly resembles
- 42:36Speaker 2: exactly how human organizations operate through collaborative teams as specialists
- 42:40Speaker 2: rather than isolated generalists. The multi agent system is a
- 42:44Speaker 2: digital team.
- 42:45Speaker 1: Okay, this all sounds incredibly powerful. It sounds like an
- 42:48Speaker 1: absolute productivity utopio where all are digital chores, just evaporate.
- 42:53Speaker 2: It does sound nice, but let's be real.
- 42:54Speaker 1: Let's look at the dark side of the moon here.
- 42:56Speaker 1: Giving a digital corporation the keys to your private emails,
- 43:00Speaker 1: your bank accounts, your calendar, and your company's proprietary database
- 43:04Speaker 1: raises some massive, blindingly bright red.
- 43:06Speaker 2: Flags, enormous red flags.
- 43:08Speaker 1: What happens when this goes wrong?
- 43:10Speaker 2: This is the critical counterweight to everything we've discussed so far,
- 43:14Speaker 2: and the documentation dedicates significant purgent attention to these challenges
- 43:19Speaker 2: because increasing a system's autonomy inherently, unavoidably introduces massive operational risks.
- 43:25Speaker 1: The catch Let's look closely at the limitations and the
- 43:28Speaker 1: ethical boundaries the text raises, and let's focus strictly on
- 43:32Speaker 1: the operational, real world realities here. The first major hurdle
- 43:36Speaker 1: of the research identifies is the trust dilemma.
- 43:39Speaker 2: Yes, if an AI agent has the technical capability to
- 43:43Speaker 2: make decisions and actually take actions on behalf of a
- 43:46Speaker 2: user in the real world, the central question becomes how
- 43:49Speaker 2: much authority should it actually receive?
- 43:51Speaker 1: Right, It's one thing to let an AI draft a
- 43:54Speaker 1: suggested response to an email. I can read it, tweak it,
- 43:57Speaker 1: and hit send. It's another thing entirely to give the
- 43:59Speaker 1: AI the authority to send while I'm sleeping.
- 44:02Speaker 2: That's a huge jumped in trust.
- 44:03Speaker 1: The documentation asks some very pointed, uncomfortable questions. Should an
- 44:07Speaker 1: autonomous agent be allowed to spend actual, real money from
- 44:11Speaker 1: your bank account to solve a problem.
- 44:13Speaker 2: Should it be allowed to mathematically generate and then legally
- 44:16Speaker 2: sign a binding contract on your realf.
- 44:19Speaker 1: Should it have the administrative rights to permanently delete vital
- 44:22Speaker 1: files to clear up server space.
- 44:24Speaker 2: Should it be communicating with your most important, high value
- 44:28Speaker 2: customers without any human review?
- 44:31Speaker 1: I mean, I have hit reply all by mistake and
- 44:35Speaker 1: ruined my own afternoon. Humans make catastrophic, embarrassing errors all
- 44:40Speaker 1: the time. Why on Earth would we trust a machine
- 44:44Speaker 1: which is essentially a black box of complex algorithms we
- 44:47Speaker 1: barely understand to act autonomously on our behalf without a
- 44:50Speaker 1: human in the loop to double check its work.
- 44:53Speaker 2: And that is exactly why the tech states that determining
- 44:56Speaker 2: the appropriate level of autonomy remains one of the central
- 44:59Speaker 2: unresolved questions facing both the developers who build these systems
- 45:03Speaker 2: and the users who deploy them.
- 45:04Speaker 1: It's a tight rep block.
- 45:05Speaker 2: Where do we draw the line between helpful autonomy that
- 45:08Speaker 2: saves us time and a dangerous lack of oversight that
- 45:11Speaker 2: exposes us to catastrophic risk.
- 45:13Speaker 1: Which bleeds directly into the next major concern outlined security.
- 45:17Speaker 1: If these agents are going to do all the amazing
- 45:19Speaker 1: things we talked about in the healthcare, business and personal sections,
- 45:22Speaker 1: they need.
- 45:23Speaker 2: Access unprecedented, deep access to our most private lives. The
- 45:27Speaker 2: documentation specifically lists the environments they require access to highly
- 45:32Speaker 2: sensitive financial accounts, private medical records, proprietary corporate databases, and
- 45:37Speaker 2: internal communication platforms.
- 45:39Speaker 1: They essentially need the master keys to the digital kingdom
- 45:42Speaker 1: to be useful.
- 45:43Speaker 2: Exactly, And the stark reality that text points out is
- 45:46Speaker 2: that protecting these interconnected systems against misuse, sophisticated cyber attacks,
- 45:52Speaker 2: and unauthorized access is absolutely.
- 45:55Speaker 1: Essential because the attack surface is huge.
- 45:57Speaker 2: Now. The fundamental rule of thumb in cybersecurity is that
- 46:00Speaker 2: every single new capability creates a new vulnerability. Every API
- 46:05Speaker 2: connection you give an agent, every bridge you build to
- 46:08Speaker 2: let it access your bank or your email, is a
- 46:10Speaker 2: potential backdoor for a malicious actor to exploit.
- 46:14Speaker 1: That's terrifying.
- 46:15Speaker 2: Every additional capability creates immense additional responsibility for securing that data.
- 46:20Speaker 1: And even if the system isn't hacked right, even if
- 46:22Speaker 1: it's perfectly secure from outsiders, what if the agent just
- 46:25Speaker 1: makes a decision that I fundamentally don't understand that happens.
- 46:28Speaker 1: This brings up the transparency issue, which the research flags
- 46:32Speaker 1: is a major roadblock to adoption.
- 46:34Speaker 2: This raises an important question, perhaps the most important one
- 46:37Speaker 2: for widespread user adoption. Explainable reasoning.
- 46:41Speaker 1: Explainable reasoning, what does that mean in practice?
- 46:44Speaker 2: Well, when an AI agent performs a complex sequence of
- 46:47Speaker 2: automous actions. Let's say it's managing a global supply chain
- 46:51Speaker 2: and it suddenly, without warning, decides to cancel a massive
- 46:55Speaker 2: multimillion dollar order with supplier A and route all the
- 46:59Speaker 2: business to supplier.
- 47:00Speaker 1: BE, people are going to freak out.
- 47:02Speaker 2: Right. Users, managers, and auditors increasingly expect explanations.
- 47:07Speaker 1: You can't just have a machine shrug and say trust me,
- 47:09Speaker 1: I did the math.
- 47:10Speaker 2: It's optimal exactly. The user needs to know why was
- 47:13Speaker 2: one supplier selected instead of another? What data points led
- 47:17Speaker 2: to that conclusion? Why did this system prioritize one task
- 47:20Speaker 2: over another?
- 47:21Speaker 1: Show your work?
- 47:22Speaker 2: Yes. The text emphasizes that explainable reasoning the agent's ability
- 47:27Speaker 2: to clearly, plainly show its work step by step in
- 47:30Speaker 2: human readable formats, is the only way users will maintain
- 47:33Speaker 2: any confidence in the system makes total sense. More importantly,
- 47:36Speaker 2: it is the only way humans will be able to
- 47:38Speaker 2: detect potential logical errors or biases before those errors cause significant, irreversible,
- 47:45Speaker 2: real world financial or physical consequences.
- 47:48Speaker 1: Because the truth is, despite all the hype, the technology
- 47:51Speaker 1: is not perfect. The documentation is very clear and sober
- 47:55Speaker 1: about the current technical limitations.
- 47:57Speaker 2: Yes, AI agents, despite their power, still make mistakes.
- 48:00Speaker 1: Big ones.
- 48:01Speaker 2: Sometimes, they frequently misunderstand highly ambiguous, sarcastic, or culturally nuanced
- 48:07Speaker 2: human instructions. They sometimes rely on outdated information if their
- 48:11Speaker 2: access to real time data APIs is blocked or delayed.
- 48:14Speaker 1: And hallucinations are still a thing.
- 48:16Speaker 2: Absolutely, they occasionally produce confidently incorrect hallucinations and act upon
- 48:22Speaker 2: them as if they were undeniable facts.
- 48:23Speaker 1: And the research mentions that true long term planning over
- 48:26Speaker 1: weeks or months remains exceptionally difficult for AI, especially in
- 48:31Speaker 1: dynamic environments where conditions change wildly and rapidly.
- 48:34Speaker 2: The foundational computer science research is still ongoing. The text
- 48:38Speaker 2: notes that developers are actively working on building better reasoning engines,
- 48:42Speaker 2: stronger and more reliable memory architectures, and improved overall reliability.
- 48:47Speaker 2: Before we will see fully autonomous, unmonitored agents become common
- 48:52Speaker 2: in high stakes environments.
- 48:54Speaker 1: So we aren't quite there yet.
- 48:55Speaker 2: We are still in the transitional phase.
- 48:57Speaker 1: So what does this all mean for us? We have
- 48:59Speaker 1: explored the un underlying technology, the four pillars of reasoning, memory, planning,
- 49:04Speaker 1: and tools. We've examined the massive industry shifts in healthcare, coding,
- 49:08Speaker 1: and business. We've looked at the personal applications, the multi
- 49:12Speaker 1: agent teams, and the very real dangers of security and trust.
- 49:16Speaker 1: How do we synthesize the ultimate conclusion of this deep dive?
- 49:20Speaker 2: The overarching synthesis of all this documentation is overwhelmingly clear.
- 49:24Speaker 2: Artificial intelligence is undeniably moving beyond conversation and toward action.
- 49:29Speaker 1: Conversation to action.
- 49:30Speaker 2: We are rapidly leaving the era where the AI simply
- 49:34Speaker 2: answered our questions like an encyclopedia, and we are entering
- 49:37Speaker 2: the era where the AI will actively autonomously help us
- 49:40Speaker 2: accomplish meaningful objectives in the real world.
- 49:43Speaker 1: But the interface might look exactly the same right tomorrow.
- 49:46Speaker 1: We might still just be typing into a text box
- 49:48Speaker 1: or speaking to our phone.
- 49:50Speaker 2: That's the deceptive part, yes, But.
- 49:51Speaker 1: The underlying capability, what actually happens in the background after
- 49:55Speaker 1: we hit enter has completely, ir irreversibly changed.
- 50:00Speaker 2: The text makes a profound historical comparison that puts this
- 50:03Speaker 2: in perspective. It suggests that this transition from reactive chatbot
- 50:08Speaker 2: to autonomous agent will prove to be as significant to
- 50:11Speaker 2: human history as this shift from desktop computers to smartphones.
- 50:15Speaker 1: That is a massive claim. Think about that magnitude. The
- 50:18Speaker 1: smartphone didn't just give us a new screen to look at.
- 50:20Speaker 1: It fundamentally rewired human behavior, exactly, how we navigate cities,
- 50:24Speaker 1: how we communicate, how global commerce operates everything. The research
- 50:29Speaker 1: is arguing that AI agents will have that exact same
- 50:32Speaker 1: magnitude of societal impact.
- 50:34Speaker 2: Yes, because AI is no longer acting as an intelligent
- 50:37Speaker 2: book on a shelf, It is becoming an active, invisible
- 50:40Speaker 2: participant in solving our daily.
- 50:42Speaker 1: Problems, which naturally leads to the ultimate lingering question about
- 50:47Speaker 1: the future of human work. Does the rise of the
- 50:50Speaker 1: autonomous digital agent mean the fall of the human worker?
- 50:53Speaker 2: It's the big question.
- 50:54Speaker 1: The documentation gives a very definitive, surprisingly optimistic answer to
- 50:58Speaker 1: that concludes that humans do not become unnecessary. Instead, the
- 51:03Speaker 1: very nature of what we consider work changes. House routine coordination,
- 51:09Speaker 1: repetitive digital tasks, moving data from column A to column B,
- 51:13Speaker 1: managing endless emails, scheduling meetings. All of that friction moves
- 51:17Speaker 1: to intelligence systems, and.
- 51:18Speaker 2: By offloading that immense cognitive burden, the text argues, it
- 51:21Speaker 2: actually elevates people. Yes, it allows humans to finally focus
- 51:25Speaker 2: their time and energy on what machines fundamentally cannot do.
- 51:29Speaker 2: True creativity, complex moral and ethical judgment building, genuine interpersonal relationships, empathy,
- 51:35Speaker 2: and high level strategic thinking.
- 51:37Speaker 1: The ultimate takeaway from the text is both a warning
- 51:40Speaker 1: and an encouragement. The most successful individuals and organizations in
- 51:44Speaker 1: the coming decade will not be the ones who stubbornly
- 51:47Speaker 1: try to resist this technology.
- 51:49Speaker 2: It all get left behind, right.
- 51:50Speaker 1: It will be the ones who quickly learn how to
- 51:52Speaker 1: collaborate most effectively with these new digital partners.
- 51:55Speaker 2: We are exiting the age of automation and entering the
- 51:58Speaker 2: age of collaboration.
- 51:59Speaker 1: It is a profound, dizzying shift. And as we wrap
- 52:03Speaker 1: up today's deep dive into this material, I want to
- 52:06Speaker 1: leave you the listener with a final thought to moll
- 52:09Speaker 1: over as you go about the rest of your day.
- 52:11Speaker 2: Let's hear it.
- 52:12Speaker 1: We've spent an hour talking about how these AI agents
- 52:14Speaker 1: will learn our preferences so perfectly, how they will seamlessly
- 52:19Speaker 1: handle all the friction in our days, make our minor
- 52:21Speaker 1: choices for us, book our flights, manage our calendars, and
- 52:24Speaker 1: anticipate our needs before we even articulate them.
- 52:28Speaker 2: The promise of the ultimate frictionless existence exactly.
- 52:32Speaker 1: But here's the question I want you to take with you.
- 52:34Speaker 1: If an AI agent seamlessly handles all of the daily friction,
- 52:38Speaker 1: the problem solving, and the routine decision making in your life,
- 52:42Speaker 1: will our own human decision making muscles begin to atrophy
- 52:46Speaker 1: from lack of use.
- 52:47Speaker 2: That is a fascinating question.
- 52:48Speaker 1: Will we slowly forget how to navigate the messy, frustrating,
- 52:52Speaker 1: but ultimately human parts of life, Or by removing all
- 52:56Speaker 1: of that daily digital drudgery, will we finally free up
- 53:00Speaker 1: enough collective human cognitive space to tackle the massive, complex
- 53:05Speaker 1: global problems like disease, climate, and poverty that we currently
- 53:09Speaker 1: consider completely unsolvable.
- 53:10Speaker 2: Are we losing our edge or are we just clearing
- 53:12Speaker 2: our minds for the real work.
- 53:13Speaker 1: Are we losing our edge or clearing our minds. It
- 53:16Speaker 1: is the defining question of the next decade.
- 53:18Speaker 2: It really is.
- 53:19Speaker 1: Thank you for joining us on this exploration. We hope
- 53:21Speaker 1: this shortcut your understanding of the incredible shift from chatbots
- 53:24Speaker 1: to AI agents. Keep questioning, keep learning, and we will
- 53:27Speaker 1: see you on the next deep dive.