Latest / Glovisor Podcast / He Made One Costly Mistake, Then Built a Product Business - Boltster [Ep 96]

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He Made One Costly Mistake, Then Built a Product Business - Boltster [Ep 96] · Glovisor Podcast

• 0:00
  Speaker 1: Discover how to turn a costly problem into a successful
• 0:04
  Speaker 1: product business. Welcome to the Glowvisor Podcast, where we explore
• 0:09
  Speaker 1: business growth, communication, and personal development through real conversations with
• 0:13
  Speaker 1: people who make an impact. Our guests turn a real-world
• 0:17
  Speaker 1: problem into bolster, an innovative organizer for small parts now
• 0:22
  Speaker 1: used across industries ranging from aviation to automotive and available
• 0:27
  Speaker 1: for home use. Glowvisor welcomes... Nathaniel Armstrong.
• 0:31
  Speaker 2: Thank you so much for having me, Joe. I'm excited
• 0:33
  Speaker 2: to get into it. Yeah, me too. All right.
• 0:35
  Speaker 1: So Nathaniel, let's start it off. Tell us a little
• 0:38
  Speaker 1: bit more about what you do and who do you service?
• 0:41
  Speaker 2: Yeah, absolutely. Well, my name is Nathaniel Armstrong. I'm the
• 0:44
  Speaker 2: original founder of Bolster Inc. And we specialize in fastener
• 0:47
  Speaker 2: retention and hardware organization systems. We also do bit retention
• 0:52
  Speaker 2: systems and we do some FOD prevention for military aerospace.
• 0:56
  Speaker 1: Well, can you get us on the same page? What
• 0:58
  Speaker 1: does FOD stand for?
• 1:00
  Speaker 2: Yeah, yeah, absolutely. So FOD is foreign object debris. And
• 1:04
  Speaker 2: so basically we're trying to prevent any type of foreign
• 1:07
  Speaker 2: object damage within aviation.
• 1:11
  Speaker 1: How did it all start?
• 1:12
  Speaker 2: Yeah, yeah, absolutely. How far back do you want to
• 1:15
  Speaker 2: go here, Jeff?
• 1:16
  Speaker 1: I want to go to that moment where you're like, aha,
• 1:19
  Speaker 1: I think I have an idea here.
• 1:21
  Speaker 2: Okay. That sounds great. I think that works. So, um,
• 1:24
  Speaker 2: I come from an automotive background. I grew up on
• 1:26
  Speaker 2: a farm and worked with my hands on everything, just
• 1:30
  Speaker 2: a lot of mechanical type trades. And after college, believe
• 1:34
  Speaker 2: it or not, I actually started my own automotive shop
• 1:36
  Speaker 2: instead of using my degree. And so in that automotive shop,
• 1:42
  Speaker 2: I was working on an antique Dodge truck and I
• 1:44
  Speaker 2: was using a cardboard template to replace a water pump.
• 1:47
  Speaker 2: And I ended up putting a long bolt in where
• 1:50
  Speaker 2: a short bolt should have went. And I was in
• 1:53
  Speaker 2: a haste and a hurry. And I ran it up
• 1:55
  Speaker 2: with an impact. And I ended up going through the
• 1:58
  Speaker 2: water pump, through the timing cover, sheared the camshaft drive gear,
• 2:01
  Speaker 2: busted a hole in the timing cover, and made a
• 2:03
  Speaker 2: mess out of it. You know, a two-hour project ended
• 2:05
  Speaker 2: up being an all-weekend affair. And so, you know, that
• 2:09
  Speaker 2: was kind of the aha moment. I think I can
• 2:11
  Speaker 2: create a better, simple solution, you know, to an everyday problem.
• 2:16
  Speaker 2: And so it just progressed from there.
• 2:18
  Speaker 1: So can you explain to us what Bolster is?
• 2:21
  Speaker 2: Yeah, yeah. So Bolster primarily manufactures silicone tool trays and
• 2:27
  Speaker 2: fastener retention systems. And so our original products were designed
• 2:31
  Speaker 2: for keeping bolts in specific orders during teardown. And so
• 2:36
  Speaker 2: why that's important is because bolts come in all shapes, sizes,
• 2:39
  Speaker 2: and thread pitches. And so two bolts are not necessarily alike,
• 2:43
  Speaker 2: even if they look the same, because there could be
• 2:45
  Speaker 2: multiple different thread pitches. And so they all have to
• 2:47
  Speaker 2: go back where they came out, if that makes sense.
• 2:49
  Speaker 2: And that's what we specialize in. It's very important for
• 2:51
  Speaker 2: some industries.
• 2:52
  Speaker 1: You had that issue. Then you had that aha moment.
• 2:55
  Speaker 1: Now what?
• 2:57
  Speaker 2: Yeah, so I actually have some patents in some other
• 2:59
  Speaker 2: spaces and created new products in the past. So I
• 3:03
  Speaker 2: was familiar with the process. And so I took that
• 3:05
  Speaker 2: knowledge and I applied it towards, well, let's just figure
• 3:07
  Speaker 2: out how to create a better solution for fastener organization.
• 3:11
  Speaker 2: And so the original Bolster was the result of that.
• 3:15
  Speaker 2: And Once we launched the original Bolster, we had distribution
• 3:19
  Speaker 2: requests within two weeks of creating that product. And I
• 3:23
  Speaker 2: was completely unprepared for that type of initial growth on
• 3:27
  Speaker 2: something that I just, you know, essentially brought out of
• 3:29
  Speaker 2: thin air, if that makes sense.
• 3:31
  Speaker 1: How did that happen? Here you are, you come up
• 3:34
  Speaker 1: with the aha moment, right? And so now you have
• 3:37
  Speaker 1: the patent and then you start to get these orders. Now,
• 3:41
  Speaker 1: what do you do? Did you start to produce them
• 3:43
  Speaker 1: at home? Did you send them out to a factory?
• 3:45
  Speaker 1: How did that work?
• 3:46
  Speaker 2: No, that's a great question, Joe. And so in very
• 3:50
  Speaker 2: simple terms, Bolster tries to run as lean as possible.
• 3:52
  Speaker 2: And so we outsource 90% of all of our manufacturing.
• 3:56
  Speaker 2: So we use outside partners to do our manufacturing processes.
• 3:59
  Speaker 2: And we use a lot of freelancers to do the
• 4:00
  Speaker 2: work for us on many different applications. And so we
• 4:04
  Speaker 2: use partners that do the manufacturing for us. And initially,
• 4:07
  Speaker 2: it was very difficult to keep up with the demand,
• 4:10
  Speaker 2: even on this original product. I mean, we were running
• 4:12
  Speaker 2: out of stock multiple times a year. But there were
• 4:15
  Speaker 2: lots of inherent challenges with that original model. Our blend
• 4:18
  Speaker 2: of silicone wasn't quite right and our mold technology wasn't
• 4:21
  Speaker 2: quite right. And so we actually had to physically trim
• 4:25
  Speaker 2: all of these parts that were coming in from our
• 4:28
  Speaker 2: production facilities. And so there were thousands and thousands of
• 4:31
  Speaker 2: hours of manual trimming that we had to do, you know,
• 4:34
  Speaker 2: here domestically in order to get a good clean product out.
• 4:37
  Speaker 1: Now, these are the growing pains, huh?
• 4:40
  Speaker 2: Absolutely. The physical growing plants too. Carpal tunnel, I'm telling you.
• 4:46
  Speaker 1: How did you get the name bolster?
• 4:48
  Speaker 2: Oh, that's a good question too. And I wish that
• 4:51
  Speaker 2: I could take credit for it. So the terminology comes
• 4:55
  Speaker 2: from bolt and holster, right? It's just a simple play
• 4:58
  Speaker 2: on words. And I did not create it. One of
• 5:00
  Speaker 2: my friends, Zach Eckert, was sitting around. We were kind
• 5:02
  Speaker 2: of brainstorming when I was creating the original products. And
• 5:05
  Speaker 2: he said it. And immediately, I knew that was the
• 5:08
  Speaker 2: right name for it. And we get a lot of
• 5:12
  Speaker 2: people that like the name. I originally wanted to put
• 5:15
  Speaker 2: Bolt Organizer together. I think it was going to be Boltenizer.
• 5:18
  Speaker 2: It was not as good. It didn't flow as well.
• 5:21
  Speaker 1: Now, you started to sell these and sold out a
• 5:23
  Speaker 1: few times. How did you get into the government side
• 5:27
  Speaker 1: of it?
• 5:28
  Speaker 2: Yeah, yeah, absolutely. So, um, it's funny, you know, how
• 5:33
  Speaker 2: this works. If, if you have your website established properly
• 5:36
  Speaker 2: and you have your SEO and your index properly, um,
• 5:40
  Speaker 2: and you're solving a problem that is, you know, a
• 5:44
  Speaker 2: real industry issue, people will come to you. And so
• 5:47
  Speaker 2: we actually had, uh, actually our first request was through
• 5:50
  Speaker 2: the U S Navy. Now we did not make a
• 5:52
  Speaker 2: solution for the U S Navy. Um, but that being said,
• 5:55
  Speaker 2: within a few months after that, we had a direct
• 5:57
  Speaker 2: request from the United States Air Force Global Strike Command.
• 6:01
  Speaker 2: And they had a specific problem that they needed to solve.
• 6:04
  Speaker 2: And we were, you know, the solution to that issue, right?
• 6:07
  Speaker 2: And so they found it from a simple Google search for,
• 6:11
  Speaker 2: you know, fastener retention or, you know, bolt retention systems.
• 6:13
  Speaker 2: And so we were ranked properly for that.
• 6:16
  Speaker 1: From the moment you had that aha moment to the prototype,
• 6:21
  Speaker 1: how long did that take? And then how long did
• 6:23
  Speaker 1: it take to your first sale?
• 6:26
  Speaker 2: Yeah, so once again, the prototype was fairly rudimentary, and
• 6:29
  Speaker 2: it was probably about a three-month span from, hey, let's
• 6:34
  Speaker 2: take this product, let's create the CAD 3D modeling, and
• 6:37
  Speaker 2: then let's build the models and get the finished product.
• 6:40
  Speaker 2: So in today's terms, it's a very quick process. Nowadays,
• 6:45
  Speaker 2: it takes a lot longer because all of our products
• 6:48
  Speaker 2: are made from customer feedback, and there's a lot more
• 6:50
  Speaker 2: that goes into it with testing. But early on, it was, hey,
• 6:53
  Speaker 2: this should work, right? Yeah. And we skipped a lot of,
• 6:55
  Speaker 2: you know, what we consider now to be necessary steps.
• 6:57
  Speaker 2: So probably three months we had prototypes, samples, and they
• 7:01
  Speaker 2: worked very efficiently for the range of fasteners they were
• 7:03
  Speaker 2: designed for. Right. So, I mean, less than six months
• 7:07
  Speaker 2: we had production run and we were up and selling from,
• 7:10
  Speaker 2: you know, concept to full scale, you know, wide open
• 7:14
  Speaker 2: for that original product. Pretty quick.
• 7:16
  Speaker 1: Just six months.
• 7:17
  Speaker 2: Yeah, just six months. But we skipped a lot of
• 7:19
  Speaker 2: necessary components at that time.
• 7:21
  Speaker 1: So then you had to go back a little bit
• 7:23
  Speaker 1: later and You know, make some adjustments.
• 7:26
  Speaker 2: Oh, yes. Expensive adjustments.
• 7:29
  Speaker 1: What happened to the auto shop?
• 7:30
  Speaker 2: Yeah. So I no longer operate that. So as of
• 7:33
  Speaker 2: two years ago, we closed it down. I got just
• 7:35
  Speaker 2: too busy with this business here, which is a blessing.
• 7:38
  Speaker 2: I love automotive industry and not to go out on
• 7:41
  Speaker 2: too much of a tangent. It is very taxing on
• 7:44
  Speaker 2: your body. You know, just working, you know, physically all
• 7:47
  Speaker 2: the time is tough. So this is a lot less
• 7:51
  Speaker 2: physically demanding, as you can imagine.
• 7:53
  Speaker 1: You have this product that you've patented. Once you've worked
• 7:58
  Speaker 1: with it, once you've sold it to different organizations, you're
• 8:02
  Speaker 1: getting a lot of feedback. Are you working on the
• 8:05
  Speaker 1: new iteration of it?
• 8:06
  Speaker 2: Yeah, absolutely, Joe. So, um, the basic layout. So, you know,
• 8:11
  Speaker 2: we have this concept that is fairly simple, but we're,
• 8:14
  Speaker 2: we're applying this, um, to a broad spectrum. So, um,
• 8:19
  Speaker 2: we started with the original bolster and then everything after
• 8:21
  Speaker 2: that was directly from customer feedback or industrial requests. Right. So, um, the,
• 8:27
  Speaker 2: the premises we use our blend of silicone, um, for
• 8:31
  Speaker 2: fastener retention and organization. And then we just applied different
• 8:34
  Speaker 2: patterns and different designs to accomplish different solutions. Right. So, um,
• 8:38
  Speaker 2: now we work with, you know, bit retention systems and
• 8:41
  Speaker 2: a lot of hardware stores within a lot of ACE hardwares.
• 8:43
  Speaker 2: And then we have some additional large retailer opportunities there. Um,
• 8:47
  Speaker 2: We work with a lot of paintless dent repair customers
• 8:51
  Speaker 2: for specific solutions for them. And then, you know, we
• 8:54
  Speaker 2: always have three or four products in the pipeline that
• 8:57
  Speaker 2: are solving, you know, different industry issues. And as long
• 9:02
  Speaker 2: as fasteners are kind of, you know, stud-based fasteners, right,
• 9:06
  Speaker 2: we should remain relevant, right? So we're just going to,
• 9:08
  Speaker 2: you know, eventually, hopefully we have thousands of products around
• 9:10
  Speaker 2: this general concept, if that makes sense.
• 9:13
  Speaker 1: If one of our listeners is working on their own products,
• 9:17
  Speaker 1: And they're thinking, I have that aha moment, but I
• 9:20
  Speaker 1: don't know how to develop my product. And since now
• 9:24
  Speaker 1: you have the advantage of hindsight that you can look
• 9:27
  Speaker 1: back and know where those landmines are, what would you
• 9:31
  Speaker 1: recommend to them?
• 9:32
  Speaker 2: Oh, yeah. No, that's a great question, Jeff. So initially,
• 9:38
  Speaker 2: you know, it was really tough kind of navigating the
• 9:42
  Speaker 2: space of intellectual property. and product creation i was unfamiliar
• 9:48
  Speaker 2: with 3d modeling software at the time you know um
• 9:51
  Speaker 2: but here's the thing i mean the internet is such
• 9:53
  Speaker 2: a vast space um and you can utilize freelancers for
• 9:57
  Speaker 2: pretty much anything and so i mean you can you
• 10:00
  Speaker 2: hire out most of these services on Upwork or Fiverr
• 10:03
  Speaker 2: or any other freelancer site to accomplish what you need
• 10:06
  Speaker 2: relatively efficiently. And, you know, 10, 20 years ago when
• 10:10
  Speaker 2: these sites weren't around, there was almost too much barrier
• 10:13
  Speaker 2: to entry for an individual to create a product, right?
• 10:16
  Speaker 2: So you might spend $ 50, 000 supplying for you know, a
• 10:20
  Speaker 2: patent and you might spend, you know, $ 10, 000 applying for
• 10:24
  Speaker 2: a trademark. And those barriers are significantly reduced now. And
• 10:27
  Speaker 2: people don't realize that, right? That it's kind of a,
• 10:28
  Speaker 2: you know, the preconceived notion is false, if that makes sense.
• 10:33
  Speaker 1: One of the things that I hear very often is
• 10:35
  Speaker 1: everything's already been invented.
• 10:37
  Speaker 2: What can I make?
• 10:39
  Speaker 1: What do you say to that from your standpoint?
• 10:42
  Speaker 2: That's a funny question. And you know, to me, obviously,
• 10:46
  Speaker 2: you know, I'm a little bit biased because, you know,
• 10:48
  Speaker 2: I am an inventor and I am a product creator. And,
• 10:50
  Speaker 2: and so obviously that's not the case. And I can
• 10:52
  Speaker 2: see where people think that, but, um, you know, if
• 10:54
  Speaker 2: you have the right mindset, um, these thoughts and these
• 10:58
  Speaker 2: inventions and these, you know, processes will, will come to
• 11:01
  Speaker 2: you naturally. Um, and so, I mean, you know, they
• 11:03
  Speaker 2: call them shower thoughts for a reason. There are things
• 11:05
  Speaker 2: that will just hit you and say, that's a good idea.
• 11:07
  Speaker 2: And it may not be a product, but it could
• 11:08
  Speaker 2: be a service and it could be an app or
• 11:10
  Speaker 2: something that solves, um, you know, an existing product in
• 11:14
  Speaker 2: the market. And then that being said, additionally, the market
• 11:17
  Speaker 2: is ever changing. The world is ever changing. There's new
• 11:19
  Speaker 2: products and there's new issues that arise as, you know,
• 11:22
  Speaker 2: software and then things progress. And so, yes, maybe today,
• 11:26
  Speaker 2: you know, you might say everything's been invented, but tomorrow
• 11:30
  Speaker 2: it's a different landscape, right? And so there are more
• 11:32
  Speaker 2: opportunities that open each day.
• 11:35
  Speaker 1: Now, I know you're busy with Bolster, but are you
• 11:39
  Speaker 1: in the shower and all of a sudden another idea
• 11:40
  Speaker 1: pops into your head?
• 11:42
  Speaker 2: All the time. Yeah, unfortunately, all the time. I actually
• 11:45
  Speaker 2: have to keep a list on my phone of, you know,
• 11:47
  Speaker 2: just different business ventures and ideas that I may want
• 11:50
  Speaker 2: to actively pursue in the future. And so, I mean,
• 11:54
  Speaker 2: there's hundreds of them on there.
• 11:56
  Speaker 1: Where you are today with Bolster, who do you want
• 12:00
  Speaker 1: to connect with?
• 12:02
  Speaker 2: Yeah, no, that's a great question. So Bolster has been
• 12:06
  Speaker 2: very fortunate to have a lot of growth domestically. And
• 12:11
  Speaker 2: now we're that we're getting more established here in the
• 12:14
  Speaker 2: United States. We're finally able to get to a point
• 12:16
  Speaker 2: where we can, um, you know, broaden our horizons and, and,
• 12:20
  Speaker 2: and reach out internationally. And so a key point in
• 12:22
  Speaker 2: that is, you know, we have our largest distributor now
• 12:24
  Speaker 2: is based out of Japan. So Kichi tools is our
• 12:27
  Speaker 2: largest distributor at this point in time. And they're not
• 12:29
  Speaker 2: even in the United States. Isn't that remarkable.
• 12:31
  Speaker 1: Right.
• 12:31
  Speaker 2: And so, um, you know, we're, we're getting, you know,
• 12:34
  Speaker 2: to where we want to make this, not just a
• 12:36
  Speaker 2: domestic brand, but an international brand. And then hopefully, uh,
• 12:40
  Speaker 2: change the global concept on, you know, how to organize faster.
• 12:42
  Speaker 2: So yes, people internationally and, you know, that'll help progress
• 12:47
  Speaker 2: this concept that we're working on. That's really who we're
• 12:50
  Speaker 2: wanting to get in touch with, if that makes sense.
• 12:54
  Speaker 1: Are these mostly distributors that you want to connect with?
• 12:57
  Speaker 2: Yeah, distributors, you know, anybody potentially that can help grow
• 13:01
  Speaker 2: this concept. So that could be distributors, that could be
• 13:03
  Speaker 2: retailers or buyers that are in, you know, larger positions
• 13:06
  Speaker 2: or retail chains, stuff like that.
• 13:07
  Speaker 1: Can you explain to us a little bit more about that?
• 13:10
  Speaker 1: distributor manufacturing relationship.
• 13:13
  Speaker 2: Yeah. Yeah, absolutely. So, um, this is something that was
• 13:17
  Speaker 2: very difficult to navigate early on. And so I hope
• 13:20
  Speaker 2: I don't get too lengthy with this, but, um, you
• 13:23
  Speaker 2: have to have the proper margins in order to set up, um,
• 13:28
  Speaker 2: a distributor relationship. And without going into too much detail,
• 13:37
  Speaker 2: every single product has to be viable for several times
• 13:41
  Speaker 2: markup because of multi-step distribution, if that makes sense. So
• 13:46
  Speaker 2: when you're creating a product, you need to make sure
• 13:49
  Speaker 2: that the product is at an MSRP that will sell,
• 13:54
  Speaker 2: but also establishes enough profit margin for everybody that's in
• 13:57
  Speaker 2: that line. And additionally, you know, When moving internationally, you
• 14:04
  Speaker 2: have things like VAT and different import taxes and tariffs
• 14:08
  Speaker 2: and duties, and you have to build those in as well.
• 14:10
  Speaker 2: So it can get very challenging whenever you go into
• 14:13
  Speaker 2: this international distribution type.
• 14:16
  Speaker 1: Do distributors invest in the business at any point, or
• 14:19
  Speaker 1: do they just get one of the orders, they hold
• 14:23
  Speaker 1: on to it and distribute it along, and then they
• 14:25
  Speaker 1: cut the profit when it's needed?
• 14:27
  Speaker 2: Yeah, so it's not... it's not likely for a distributor
• 14:30
  Speaker 2: to actually physically invest within the business. But most of
• 14:34
  Speaker 2: the time you'll work off, you know, one or two models,
• 14:37
  Speaker 2: which is one would be if they're hesitant, you can
• 14:42
  Speaker 2: work on what they call a consignment model. So you
• 14:43
  Speaker 2: can send them stock to see how things will sell.
• 14:45
  Speaker 2: And they just kind of, it's generally a smaller order
• 14:47
  Speaker 2: to test things. And then the other model is, of course,
• 14:51
  Speaker 2: you know, they're paying a significantly discounted rate that's going
• 14:55
  Speaker 2: to allow them to have profit when they sell their
• 14:58
  Speaker 2: the product.
• 14:59
  Speaker 1: First model where you send them to stock just to
• 15:02
  Speaker 1: test the market yeah how many products have to sell
• 15:06
  Speaker 1: for you to confirm that that's a good.
• 15:08
  Speaker 2: Market yeah and it's generally not too much as long
• 15:11
  Speaker 2: as we sell through the stock in a relatively short
• 15:14
  Speaker 2: period of time within a few months but it's generally
• 15:16
  Speaker 2: not an issue it really just establishes that there's some
• 15:18
  Speaker 2: amount of demand there that's worth kept you know capturing.
• 15:21
  Speaker 1: Got it do you see more demand in one state
• 15:23
  Speaker 1: than another.
• 15:24
  Speaker 2: Yeah, yeah, absolutely. We ship a lot of stuff to
• 15:29
  Speaker 2: California and Texas, and maybe it's consistent with just the
• 15:36
  Speaker 2: general population. So, yes, we do see some demand in
• 15:42
  Speaker 2: some states more than others, but we also see some
• 15:44
  Speaker 2: demand in some countries more than others as well. So
• 15:46
  Speaker 2: we have a significant amount of orders that go into Australia,
• 15:50
  Speaker 2: even shipping from here domestically. And they have a lot
• 15:54
  Speaker 2: of automotive influencers in that area and people that are
• 16:00
  Speaker 2: kind of engaged, you know, in the hardware space. And
• 16:03
  Speaker 2: so I think that the demographic is just right for
• 16:06
  Speaker 2: our product. Right. So we see those not just statewide,
• 16:09
  Speaker 2: but also country wise, right. There's differences.
• 16:13
  Speaker 1: Definitely correlation there.
• 16:14
  Speaker 2: Of course.
• 16:16
  Speaker 1: Any final thoughts that you want to share with our audience? Yeah.
• 16:19
  Speaker 2: Yeah. You know, the, probably two different things. And of
• 16:23
  Speaker 2: course I, I rehearsed several things before we went on this,
• 16:25
  Speaker 2: but you know, if, if I had final thoughts, I
• 16:28
  Speaker 2: would say, you know, not to be cliche, but you know,
• 16:31
  Speaker 2: persistence is key. And I have this saying, I don't
• 16:34
  Speaker 2: know if I coined it, but I like to use it. And, uh,
• 16:37
  Speaker 2: I use it probably every week. And it's, if you
• 16:39
  Speaker 2: beat your head against the wall long enough, you're bound
• 16:42
  Speaker 2: to break through. So that's kind of the mentality that
• 16:46
  Speaker 2: we went through with, you know, early stages of the business.
• 16:48
  Speaker 2: We were, We were stumbling around, but we knew where
• 16:51
  Speaker 2: we wanted to land in the long run. And so
• 16:53
  Speaker 2: we were just very persistent with what we're doing. And
• 16:57
  Speaker 2: then the second key thought that I would like to
• 17:00
  Speaker 2: share is that, you know, the right people will make
• 17:02
  Speaker 2: your business and the wrong people will break your business. And,
• 17:05
  Speaker 2: you know, we've had both sides to that spectrum, right?
• 17:10
  Speaker 2: And so it's very, very important to have the right
• 17:13
  Speaker 2: people and surround yourself with people that want to build
• 17:15
  Speaker 2: up and grow with the company. Because otherwise they're not
• 17:18
  Speaker 2: allowing you to progress and they'll be, you know, setting
• 17:21
  Speaker 2: you back in the long run.
• 17:23
  Speaker 1: I like the first saying. I think I'm going to
• 17:27
  Speaker 1: have to start using that one.
• 17:28
  Speaker 2: So you're more than welcome to. Like I said, I
• 17:31
  Speaker 2: do not know if I coined that term. I may
• 17:33
  Speaker 2: be recycling it. You're more than welcome to reuse it though.
• 17:36
  Speaker 1: Well, I'll give you credit for the first few times.
• 17:38
  Speaker 2: Okay. And then it was Joe's line.
• 17:42
  Speaker 1: You know, I always say this.
• 17:44
  Speaker 2: Yeah. Yeah. That's probably what I did too. That's right.
• 17:47
  Speaker 2: Movie club.
• 17:49
  Speaker 1: So where can people visit and find out more about Bolster?
• 17:53
  Speaker 2: Yeah. So, you know, the best place is Bolster.com and
• 17:57
  Speaker 2: don't misspell it. It's B-O-L-T-S-T-E-R, Bolster.com. And, you know, you
• 18:03
  Speaker 2: can find our social medias on there as well. You know,
• 18:05
  Speaker 2: on Instagram, TikTok, Facebook, you know, all the major social medias.
• 18:09
  Speaker 2: So if or if they wanted to reach out directly
• 18:11
  Speaker 2: for any type of request, support at Bolster.com.
• 18:15
  Speaker 1: Nathaniel, thank you so much for joining us. How much
• 18:19
  Speaker 1: did you share with us today?
• 18:20
  Speaker 2: Yeah, absolutely, Joe. And I'd love to stay in touch.
• 18:23
  Speaker 2: And if you ever want to have me back or
• 18:24
  Speaker 2: anything or any of our acquaintances, just please let me know.
• 18:27
  Speaker 2: I'd be happy to oblige.
• 18:29
  Speaker 1: Oh, that's awesome. I'm looking forward to it because I
• 18:31
  Speaker 1: want to find out more where you go, especially when
• 18:33
  Speaker 1: you start to move to other countries. I want to
• 18:35
  Speaker 1: find out more.
• 18:36
  Speaker 2: Yeah, yeah, absolutely. Maybe we can schedule another call in
• 18:40
  Speaker 2: a year or so and we'll see where things are.
• 18:41
  Speaker 2: Hopefully it's all good.
• 18:43
  Speaker 1: Sounds great.
• 18:44
  Speaker 2: All right. Thanks, Joe. I appreciate your time. You're welcome.
• 18:48
  Speaker 1: Thanks, everyone, for listening. If this episode inspired you, make
• 18:50
  Speaker 1: sure you share it with someone. And don't forget to
• 18:52
  Speaker 1: follow the Globalizer podcast for more conversations that make an impact.
• 18:56
  Speaker 1: Till the next time.