Latest / The Operator's Manual with Fexingo: Daily Decisions, Tactical Wins, and Business Execution
How One Hospital Cut MRI Wait Times 45 Percent With a Scheduling Tweak
In this episode, Lucas and Luna dive into a single, surprising fix that slashed MRI wait times at a mid-sized hospital by 45 percent. It wasn't a new scanner or more staff—it was a change in how the scheduling software handled appointment slots. They break down the exact tweak, why most hospitals leave this inefficiency on the table, and how the same principle applies to any service business juggling variable demand. Expect a concrete look at queue theory in practice, the role of statistical process control, and a practical takeaway you can test in your own operation. If you've ever…
The skinny
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