Latest / Health, Life & What’s Next / How To Fix The Primary Care Provider Shortage-Webinar

Transcript

How To Fix The Primary Care Provider Shortage-Webinar · Health, Life & What’s Next

• 0:00
  you are listening.
• 0:00
  Listening to the prepared patient podcast with Dr.
• 0:04
  Jennifer GNC, where we discuss what it really takes to heal your body.
• 0:09
  With the symbol tools we source is a mindset to get you there.
• 0:13
  I am determined to show you the reality of navigating the medical space as a patient caregiver and loved ones.
• 0:21
  So you can be empowered and take back the most precious and important asset of your life, which is your health.
• 0:28
  Let's get ready.
• 0:30
  Comfortable and get started Alright.
• 0:32
  So we started talking.
• 0:34
  So many faces here.
• 0:35
  Welcome everyone to this powerful, powerful webinar.
• 0:39
  And if this is your first time here, doctor Jennifer Genci, and I also have Marilyn here, my office manager.
• 0:45
  And we're gonna talk about the issues that we are seeing right now.
• 0:50
  And these issues are not just made up issues.
• 0:52
  They are things that have been reported by CNBC, CBS, even American, physician association is reporting this issue.
• 0:59
  And I think since we are the other side of the issue, it is very apparent and very important that we come and talk about it.
• 1:08
  I am a holistic functional medicine doctor.
• 1:11
  I used to practice on the conventional side, so I know I am familiar with what's going on, And I also talked to some of my colleagues, and I also know what they're going through.
• 1:21
  So this is not me telling you what's going on.
• 1:24
  This is actually what's going on.
• 1:25
  I can literally open your eyes and look around and see how many people are dissatisfied with the care they are receiving because there's not enough doctors out there to provide the care.
• 1:34
  So today, we're gonna talk about the doctor side of the shortage and also how this shortage can directly CLEAR or indirectly affect you.
• 1:45
  Because when I was preparing this conversation, I was talking to other, patients or prospects.
• 1:50
  They're like, oh, well, doctor Jates is not me.
• 1:52
  I can just pick up the phone and call my doctors and make an appointment and apply.
• 1:56
  I'm like, okay.
• 1:57
  Cool.
• 1:57
  When I ask them questions, They're like, oh, yeah.
• 2:00
  You're right.
• 2:01
  This is this and this and that.
• 2:02
  So I compiled all the ways this provider shortage, medicine provider shortage affecting me.
• 2:08
  Because I I think many of us are not thinking about it because, again, Some of you might have beautiful relationship with your doctors, but yet there's something you wish your doctors could do for you that your doctor's not doing or some experiences that you encounter that you're not too happy about.
• 2:23
  So we're gonna keep this to less than an hour.
• 2:26
  I'm gonna go over a few slides.
• 2:28
  If you have any questions at all, leave it at the end of the webinar.
• 2:32
  And then Marilyn, as I mentioned at the beginning before I started recording, We'll do a brief, you know, presentation on insurance.
• 2:40
  Because I think when it comes to insurance, some of us are not educated Because of this literacy.
• 2:46
  Right?
• 2:46
  We're not educated.
• 2:48
  We don't understand the world of insurance, the game of insurance.
• 2:52
  Because of that, we are not getting the treatment.
• 2:55
  Because insurance kind of plays huge role In the care that you're receiving, the doctors can provide the care for you.
• 3:02
  So we're gonna talk about that as well.
• 3:04
  Again, if you have any other questions, you can put in the chat.
• 3:07
  Well, I'll spend a few minutes at the end to answer all questions.
• 3:10
  It doesn't have to be about the shortage.
• 3:12
  It can be about all things.
• 3:13
  It can be about functional medicine, holistic medicine, natural medicine.
• 3:17
  I don't know.
• 3:18
  What we do in our practice, if you have or have conditions you want me to just dissect it for you, I will do that as well.
• 3:25
  I am a weirdo.
• 3:26
  I geeked out on all things herbs and functional medicine.
• 3:30
  I am so passionate about helping my patients get to the root cause of what's going on with them.
• 3:36
  Root cause.
• 3:36
  And that was the number 1 reason.
• 3:38
  Besides burning up and overwhelmed.
• 3:40
  But that was the number 1 reason why I left conventional medicine because I didn't have time to identify the root cause of what's going on in my patient's body.
• 3:49
  I was just giving them pills and hoping and wishing it works.
• 3:52
  And they will come back and be like, well, doctor Jay.
• 3:54
  This pill that you gave me.
• 3:56
  I still have high blood pressure.
• 3:57
  My blood pressure is developed, and then I will give him another pill.
• 4:00
  Or my metformin is really give me a problem in my stomach.
• 4:03
  I'll give him lentils.
• 4:04
  Give him an injection.
• 4:06
  But I I was always thinking about a tree.
• 4:09
  Like, your body is a tree.
• 4:12
  We see the branches.
• 4:13
  We don't see the worth of the tree.
• 4:16
  In order for us to grow a healthy tree.
• 4:19
  We need to look at the wood.
• 4:21
  So I spend my time dissecting, analyzing, investigating all things with cause related.
• 4:28
  So that's me.
• 4:29
  If you're new to my world, I didn't know I was gonna have so many faces.
• 4:32
  I'm So happy so happy here.
• 4:33
  So if you like this, then every month, I would invite for you to join us in our next webinars, and that's what I'm gonna do.
• 4:40
  Because at the end of the day, course.
• 4:42
  Primary, providers mean doctors, providers mean, educator, and education is huge when you wanna heal your body.
• 4:50
  And that was 1 of the thing I didn't have time to do with my patients.
• 4:53
  I didn't know I didn't educate anybody.
• 4:55
  I mean, they just come.
• 4:56
  I give them pill, and let's just hope for the best.
• 4:59
  But doctor, if you really look at that word in Latin, means education.
• 5:04
  If you do if you are not educated, you won't know why you're taking this pill.
• 5:08
  What this pill supposed to do for you?
• 5:09
  When you're supposed to stop the pill?
• 5:11
  How often like, you need to be educated.
• 5:14
  So I Part of my philosophy and what I focus on the most for my patients is always educating them.
• 5:20
  Even when they send me a brief message, I will send them a long response.
• 5:23
  I'm like, yeah.
• 5:24
  I picked this, but this is why.
• 5:26
  So education is key.
• 5:28
  So what are we gonna learn today?
• 5:30
  This is what we're gonna learn today.
• 5:31
  It's gonna be very quick, sweet, straight to the point.
• 5:34
  Again, this is not me reporting the news.
• 5:37
  The news has been reported.
• 5:38
  This is me telling you the facts.
• 5:40
  And I'm I've been collectively listening.
• 5:42
  I've been listening to my patients for years now.
• 5:45
  Because, again, as a functional medicine doctor, people come to us after they've seen other doctors.
• 5:51
  And you'll be amazed the story they tell me.
• 5:53
  I'm like, The doctor told you that the like, I'm telling you, the patients are telling me, I'm like, wow.
• 5:59
  This is so disrespectful.
• 6:00
  That's not right.
• 6:01
  You should not be, you know, exposed to this.
• 6:03
  So today, we're gonna talk about primary care shortage.
• 6:07
  The nitty gritty of an insurance company is you need to know empowerment steps that you need to consider on your healing journey is all about you.
• 6:16
  It starts with you and it ends with you.
• 6:19
  Many of us will go to a doctor's office thinking that we have no participation.
• 6:23
  Like, we have no like, we don't know what we're doing.
• 6:25
  It has nothing to do with us.
• 6:27
  I have this stomach pain.
• 6:28
  I'm gonna go to my doctor and just to I know.
• 6:30
  And and wait for my doctor to do something.
• 6:32
  No.
• 6:33
  It starts with you.
• 6:34
  Healing starts with you.
• 6:36
  Just like The problem starts with you.
• 6:38
  The problem ends with you.
• 6:39
  The solution is within you.
• 6:41
  So I want you to feel empowered wherever you are on your journey to notice that I heal myself.
• 6:47
  No doctor can heal you.
• 6:48
  Not even I.
• 6:49
  But you and Jesus, if you believe in God, can heal you.
• 6:52
  But it starts with you.
• 6:53
  Once you're empowered, right, you're motivated, you take action.
• 6:57
  Many of us are not.
• 6:58
  We just wait and hope and pray.
• 7:00
  And then when the things that we want are not happening, we get discouraged.
• 7:05
  We get depressed.
• 7:06
  So I I'm gonna go over some things that you need to do.
• 7:10
  Like, literally, you can do tomorrow.
• 7:12
  Some things for you to contemplate on.
• 7:14
  That's gonna empower you on this journey.
• 7:16
  That's gonna empower you to lose the weight.
• 7:18
  That's gonna empower you to, you know, get rid of those blood pressure medication, diabetic medication.
• 7:23
  Whatever your goals are for 20 24, I'm gonna go over some things with you, for you to do.
• 7:29
  Easy thing easy simple thing.
• 7:31
  Things that you know already might be a refresher, but you know that already.
• 7:34
  And then we're gonna talk about how we are contributing to the solution of this issue.
• 7:39
  Because, again, I know I was telling my patient the other day because I don't have a doctor.
• 7:44
  Being honest video.
• 7:45
  We all we I'm very transparent.
• 7:46
  I'm an open book.
• 7:47
  I don't have a doctor, but how am I being affected?
• 7:50
  Patient said, well, doctor Jay, you don't go to the doctor.
• 7:52
  That's true.
• 7:53
  But how you been affected?
• 7:55
  I'm being affected because I see patients that are sicker and sicker coming through my door.
• 7:59
  Things that could have been taken care of months ago, those things get exacerbated and that they are worse.
• 8:06
  When I'm when I give a patient a, uh, detailed intake form for them to complete, and I'm looking at the intake form now.
• 8:11
  When did you have this acid reflux?
• 8:13
  Oh, a few years ago.
• 8:15
  How did you get this acid reflux?
• 8:16
  And we're going through.
• 8:17
  Like, I'm investigating.
• 8:19
  I'm like, wow.
• 8:19
  And how many Nexium did you take?
• 8:21
  On Mapozap and Topozap?
• 8:23
  How many endoscopies did you have?
• 8:24
  And I'm not and then everything is normal.
• 8:27
  Where in fact, we could have just looked at this case.
• 8:29
  We could have just looked at the patient and looked at the eating habits.
• 8:33
  The step they should take to decrease the pressure that is produced in the stomach, right, that's creating the flap, well, you know, for the acid reflux to come, you know, to happen.
• 8:43
  So if I can get a hold to put my hands on those people before they get worse, I'm telling you, we can collapse time.
• 8:51
  We can decrease the healing.
• 8:53
  And they can hear quicker and faster.
• 8:55
  That's gonna be less financial cost for them.
• 8:58
  Less work on their part and less of, fewer doctor's visit.
• 9:03
  So now it's been affected because I'm having them do more work, and they are with me longer period of time, which is a blessing.
• 9:10
  I'm not complaining.
• 9:11
  And then I see them, you know, have, you know, faced many challenges and struggles as they are healing the bodies.
• 9:17
  Because we have to remove so many things to get to the layer layers of the deep healing.
• 9:23
  So that's why I'm being affected.
• 9:24
  So I'm see I'm seeing since COVID, oh my god.
• 9:27
  I am seeing sicker and sicker and sicker in my practice, and it requires more work and more work work.
• 9:34
  So that's how I'm affected.
• 9:35
  For you, it might be different.
• 9:36
  I have a list of things.
• 9:37
  Again, we're gonna go over.
• 9:39
  You can just check and see if you believe any of that stuff.
• 9:42
  Well, that's what we're gonna talk about.
• 9:44
  Sadly, this is an issue, this primary care shortage or conventional medicine provider shortage that is put in all over America.
• 9:51
  It is a crisis, my friend.
• 9:53
  It is a crisis.
• 9:54
  If you don't believe me, just once you get off this webinar, sit with yourself and say, okay.
• 9:59
  Did a family member went to a doctor?
• 10:02
  Was the family member happy?
• 10:04
  You called the doctor's office.
• 10:05
  Did you get a callback?
• 10:06
  Do you have access to your doctor?
• 10:09
  And how many patients you think the doctor has to see?
• 10:12
  We're gonna talk about that.
• 10:13
  That's what's happening with this provider shortage.
• 10:16
  And when you went to see the doctor, how many minutes did they spend with you?
• 10:19
  Were you able to verbalize your feelings, your concerns?
• 10:22
  Were you able to say, well, doctor, I'm I'm I'm scared.
• 10:25
  Right?
• 10:26
  I think I have cancer.
• 10:27
  No.
• 10:27
  I'm just kidding.
• 10:28
  I'm scared that this is what's been happening, and I don't know what's going on in my body.
• 10:32
  And my symptoms are consuming me.
• 10:34
  They're keeping me up at night.
• 10:35
  I keep thinking about them because I can't figure it out.
• 10:39
  There's no way you can do that when you have a 15 minutes visit.
• 10:42
  So everybody's affected.
• 10:44
  I'm affected.
• 10:44
  You're affected whether you believe it or not.
• 10:46
  Children's, parents, grandparents, anyone who relies on insurance for the doctor's care is also affected.
• 10:52
  Because now, as Marilyn's gonna outline later on, it's it's completely different with insurance.
• 10:58
  Again, this is not to bash insurance or doctors, but this is the truth.
• 11:02
  This is the truth.
• 11:03
  And, Again, many of us, like, just verbalize verbalizing dissatisfaction with the lack of access of routine care.
• 11:11
  We are seeing that minor health problems of spiling to chronic health problems.
• 11:15
  Many of us are sick, but we started with 1 little tiny thing.
• 11:18
  1 little tiny discomfort or pain.
• 11:20
  The symptoms, little tiny 1.
• 11:23
  And then now because we are not getting the proper treatment, this little tiny thing kinda grow into a bigger thing.
• 11:30
  And now you you find yourself taking 1 or 2 or 3 medications or finding which doctor because you don't wanna take the medications.
• 11:36
  They tell you to take this medication.
• 11:38
  You've seen so many doctors hoping that somebody would do something so you don't take the medications.
• 11:43
  No.
• 11:44
  So with poor disease management, emergency room of reuse and unsustainable cost.
• 11:49
  That's what's going on with the shortage.
• 11:51
  This provider shortage has been in existence for years.
• 11:55
  Not today, not yesterday, not last year.
• 11:58
  4 years.
• 11:59
  I saw that in, uh, the shortage in the urgent emergency room and also school in urgent care.
• 12:05
  I saw the shortage.
• 12:06
  I was working like a dog like a dog.
• 12:09
  I was seeing 25 patients in 1 day.
• 12:12
  Not enough time for me to go pee.
• 12:14
  And in my and then by the end of the day, I felt so exhausted and overwhelmed.
• 12:20
  I had no more Used to give to my baby.
• 12:22
  No more just to give to my family.
• 12:24
  That was me.
• 12:25
  So this shortage has been happening.
• 12:26
  Now we're talking about it because you guys are complaining.
• 12:29
  Because the consumer's complaint.
• 12:31
  The consumer is not trusting doctors and the medical care system anymore.
• 12:36
  You.
• 12:37
  Like, when you left the doctor's office, you're back, oh my god.
• 12:39
  I saw the doctor.
• 12:40
  The doctor just spent 5 minutes with me, just hand me a prescription.
• 12:44
  The doctor knows nothing was going on with me.
• 12:46
  Oh, I took the prescription.
• 12:48
  I'm getting so many side effects.
• 12:50
  That's why because you guys are complaining.
• 12:52
  And because you guys are complaining, the insurance is not okay.
• 12:55
  Uh, I'm not paying for more.
• 12:57
  Okay?
• 12:57
  So 50 minutes, that's it.
• 12:59
  That's all you're gonna get.
• 13:00
  But it is this problem doesn't allow for quicks and easy fix.
• 13:05
  Right?
• 13:06
  But I have to tell you, there's a solution for every problem.
• 13:09
  If you are in my world, this is my module.
• 13:12
  There is a solution for every problem, and we're gonna talk about that solution in a few.
• 13:16
  But what is, what is the shortage?
• 13:18
  Right?
• 13:19
  Fewer providers or more patients.
• 13:21
  Some patients are losing the doctors because they can't get in, and they feel in stock.
• 13:26
  Imagine walking into the emergency room or urgent care, right, in moments of crisis and desperation need for provider's care And to find out there's not enough people to take care of you, and now you have to wait hours and hours and hours for an issue that could have looked at in minutes.
• 13:44
  That's what we are up against, my friend.
• 13:47
  And we cannot close our eyes and pretend that it is it doesn't exist.
• 13:51
  Okay?
• 13:52
  Our current provider shortage is already limited access to care for millions of people, and it's about to get worse.
• 13:59
  Now the American Medical Association president JC Harenfeld, if I'm saying his name right, He's already talking about this.
• 14:08
  He wrote an article about the growing national physician shortage and also cost cutting half system and prices.
• 14:16
  And you're saying the reason why there's a shortage because, there are critical strains on doctors, including enormous administrative burdens, burnout, attacks on science, a broken Medicare system, and a half crisis that is worsening every day.
• 14:33
  That is, you know, reason for this shortage.
• 14:36
  Me?
• 14:37
  I came up with a list right here.
• 14:39
  I'm telling you, I think that list is longer than what I have here, but, yes, doctors are burnt out.
• 14:43
  They are overwhelmed.
• 14:44
  They have lack of support.
• 14:45
  Poor insurance reimbursement.
• 14:47
  You know, doctors pay.
• 14:49
  The insurance pay them.
• 14:50
  If the insurance is not reimbursing properly, how many people do they have to see to make, you know, to make the revenue?
• 14:56
  Poor self care.
• 14:57
  Doctors do not have good self care.
• 14:59
  They don't.
• 15:00
  Many doctors have the same disease that you have.
• 15:02
  Many doctors happen.
• 15:03
  Blood pressure, diabetes.
• 15:05
  They have the same issues.
• 15:06
  They have autoimmune just like you.
• 15:09
  Literally poor self care.
• 15:11
  How can you have self care when you're seeing 20, 30, 30 people patients a day?
• 15:15
  You don't have time to eat.
• 15:17
  Right?
• 15:17
  You're going from 1 room to another room.
• 15:19
  And even though you're going from 1 room to another, when you're spending 15, you know, 30 minutes with them, that's still not enough.
• 15:25
  This is what's going on on the doctor side.
• 15:27
  Work life balance is for.
• 15:29
  Like, as of that and that was, like, years ago, I wasn't I was not there for my family.
• 15:35
  Many doctors are complaining about that.
• 15:37
  They're not there for the families.
• 15:38
  We have poor mental health.
• 15:40
  They are depressed.
• 15:41
  They are anxious.
• 15:42
  They feel alone on this journey.
• 15:44
  Yeah.
• 15:45
  Doctors do.
• 15:45
  They feel alone.
• 15:46
  They're like, nobody's supporting us.
• 15:49
  Like, right now, this American Medical Association president is trying to, you know, go to Congress to see if they can pass a bill to have doctors.
• 15:56
  But, again, the insurance is the 1 the The insurance is what's dictating.
• 16:01
  But pharma is really at the head of the table telling doctors what to do.
• 16:05
  You don't need more more time with the patients.
• 16:07
  Just give them a pill.
• 16:08
  You don't need more time.
• 16:09
  Just give them a pill.
• 16:10
  This patient comes to you with high blood pressure.
• 16:13
  You give lisinopril doesn't work.
• 16:15
  Give them hydrochloric ties.
• 16:16
  That doesn't work.
• 16:17
  Give them, you know, Metropolo.
• 16:18
  Give them a pill.
• 16:19
  For what?
• 16:20
  What do you need more time for?
• 16:21
  I just want to be pharmacist.
• 16:23
  That's why we keep producing medications every day.
• 16:26
  That's the new medications out there.
• 16:28
  So Dacus is like, no.
• 16:29
  I wanna do more than just give them a pill.
• 16:32
  Giving them a pill is not the solution.
• 16:34
  That's what doctors is saying.
• 16:35
  That's what I used to say.
• 16:36
  I'm like, how is that?
• 16:37
  And I'm giving them a pill, and then they're gonna Google it and see all the side effects.
• 16:41
  So doctors are really poor men to help.
• 16:43
  They are depressed.
• 16:44
  They are anxious.
• 16:45
  They are unhappy with this profession, right, that they spent years in training for.
• 16:51
  They cannot keep up with the demand.
• 16:52
  So many people are sick.
• 16:54
  That's why I'm telling you.
• 16:55
  It is your job and your responsibility to know what you need to do to be you know, to kinda reduce the burden in the medical system.
• 17:03
  The days where you just transfer care completely, your care to the doctors is over.
• 17:08
  Okay?
• 17:09
  We're gonna talk about that.
• 17:10
  I really want you to be able to have this motivation to do things.
• 17:15
  So when you go see your doctors, You don't have to, Willie.
• 17:19
  There's not a lot a lot to do.
• 17:21
  Okay?
• 17:21
  And I know many of you guys wanna do this.
• 17:24
  Uh, my patients will come to me.
• 17:25
  They have a desire for this.
• 17:26
  You just don't have to, the guidance, the support, and the system.
• 17:29
  Right?
• 17:29
  But I'm gonna tell you some things you can do, to help you with that.
• 17:33
  So So people are getting the sicker and sicker since COVID.
• 17:35
  Oh my goodness.
• 17:36
  Pharmaceuticals, as I mentioned, there's new medications out there for the same condition, the same disease.
• 17:41
  1 condition, 20000000 medications.
• 17:44
  We sit out with COVID.
• 17:45
  1 virus, 3 pharmaceutical companies with 3 different formulation.
• 17:51
  1 diabetes.
• 17:52
  Right?
• 17:53
  1.
• 17:53
  1 condition.
• 17:54
  So many medications.
• 17:55
  We We don't know what work or doesn't work.
• 17:57
  We're gonna try everything on you.
• 17:58
  That's what's going on.
• 18:00
  So before now, can't even keep up with the demand either.
• 18:03
  That's Why they keep producing medication?
• 18:04
  They can't keep up.
• 18:06
  Before, I cannot keep up.
• 18:07
  They're like, okay.
• 18:08
  Well, this medication used to help 2 years ago.
• 18:11
  No.
• 18:11
  It's not helping.
• 18:12
  So we need to produce a new medication.
• 18:14
  So next thing you know, there's a new medication on the market that is, you know, promise to be better than the old 1.
• 18:21
  Yeah.
• 18:21
  Yeah.
• 18:22
  You guys, we need to open your eyes.
• 18:24
  This is a serious crisis.
• 18:25
  If you are if health and wellness is your priority for 20 24.
• 18:30
  What I'm saying today is to resonate with you.
• 18:33
  Because I know you might not be on the end where you're getting the poor treatment.
• 18:38
  Right?
• 18:38
  You might be like, well, doctor g, I just go to my doctor.
• 18:41
  I will take pills, whatever, but somebody else is.
• 18:44
  A family member is.
• 18:45
  A loved 1 is.
• 18:47
  And all these people that ended up in the nursing home, they didn't want they don't wanna be in a nursing home on 3 pills, 5 pills, 20 pills.
• 18:53
  It's not their fault.
• 18:55
  Medications do not treat anything.
• 18:58
  Medications do not solve anything.
• 19:00
  Medications only add up to it.
• 19:03
  I prescribe.
• 19:04
  I have no no issues prescribing, but I prescribe very temporary.
• 19:09
  I will give a patient any minute the prednisone for 3 days.
• 19:13
  Why?
• 19:13
  Because medication has its place.
• 19:14
  Medication is there to stabilize your body.
• 19:17
  Not free to be on it for weeks at a time.
• 19:20
  And when we are on this any medication for weeks at a time, we are recent the chance of you getting all the side effects and you being in a nursing home.
• 19:28
  Because 1 thing 1 part of your body is gonna work down.
• 19:30
  Right?
• 19:32
  You used to have this energy, and you get sick, and you get put on, you know, metformin forever, and I think your liver start failing.
• 19:37
  And so when the liver start failing, forget it.
• 19:40
  You have high liver enzymes, and then you have fatty liver disease and right?
• 19:43
  You have stomach acid.
• 19:45
  Right?
• 19:46
  GERD.
• 19:46
  You get put on mepozole, pentoprazole.
• 19:48
  Next thing you know, you can digest your food.
• 19:50
  You end up with gas and bloat and have bone issues.
• 19:53
  Again, we take the medication.
• 19:55
  We use it for what it is.
• 19:56
  We take it to stabilize our bodies, and then we'll move on to the next step.
• 20:01
  Right?
• 20:02
  So, again, that pharmaceuticals is big.
• 20:04
  They can't keep up.
• 20:05
  They We do some new medication new medication every single week.
• 20:09
  Restricted Laura's lap.
• 20:11
  Oh my god.
• 20:11
  New Jersey is the worst.
• 20:12
  So that's why doctors are moving up.
• 20:14
  Right?
• 20:14
  They're quitting, and they are moving.
• 20:15
  Doctors are living medicine.
• 20:17
  If you go on YouTube and you type, the great resignation, I think it is.
• 20:21
  Like, for part doctors, you see so many doctors literally live in medicine.
• 20:25
  So we already have a shortage, and doctors who live in medicine.
• 20:28
  What's gonna happen?
• 20:30
  You put 2 and 2 together.
• 20:31
  We don't have enough.
• 20:32
  They need to stay.
• 20:33
  They can't leave medicine.
• 20:35
  Right?
• 20:35
  They are frustrated.
• 20:36
  Not enough income.
• 20:37
  Doctors don't are not getting paid unless you're a big fat surgeon.
• 20:41
  Now that's why we tell, you know, patients with telomeres surgeon have really bad bad bedside manner.
• 20:46
  They don't they don't have to talk to you.
• 20:47
  They just have to they just have to do the operation and searches, and that's it.
• 20:51
  But primary care doctors, no.
• 20:53
  They depend The income is depending how many people they see per day.
• 20:57
  How many people they see per day.
• 21:00
  So that's is why the 15 minutes visit is what they can provide because they need to see a lot of people, not only to get the doors open, to be the staff, and also for them to go in home, you know, to take care of the families so they don't pay enough.
• 21:15
  And many of them have a hefty bill student loans.
• 21:18
  Right?
• 21:19
  So, again, we have more chronic health diseases.
• 21:22
  We're living longer.
• 21:23
  We're staying sick.
• 21:25
  We are living longer, and we are staying sick.
• 21:27
  Okay.
• 21:28
  Back in the days, people used to die by 60 something.
• 21:30
  Now we're, like, 80, 90.
• 21:31
  We're still plucking away.
• 21:33
  Guess what?
• 21:34
  We are staying safe.
• 21:35
  We are we still have this chronic health condition lingering around.
• 21:38
  Right?
• 21:38
  Suffering in silence.
• 21:40
  On average, and this is true, and I'm gonna tell you guys what we used to do, at an urgent care I used to work at.
• 21:47
  On average, a provider spend about 2 hours on paperwork for every 15 to 30 minutes visit this thing with you.
• 21:55
  An average.
• 21:56
  What we used to do at the urgent care, I used to work out.
• 21:59
  We used to have a template for every single condition.
• 22:01
  Right?
• 22:02
  So if you come to me, you have a UCI, urinary tract infection, I have a template.
• 22:08
  All I have to do is put your name on top of it because I know exactly what the insurance is asking because we don't want the you know, for them to deny the claims.
• 22:15
  So we have a template with the ISB codes, the CPT codes, all the codes they need.
• 22:20
  And then all we have to do, we just put your name on top and just put the results from your your analysis.
• 22:24
  Right?
• 22:25
  And then the treatment is still the same because in conventional medicine, it's standard of care.
• 22:30
  It's still the same.
• 22:31
  We give, you know, medication, antibiotic to everybody.
• 22:34
  Still the same.
• 22:35
  We're not increased the dosage because the the primary dosage is not working, But it's not customized.
• 22:41
  It's not individualized.
• 22:42
  You get the same metformin, same Mozambique, sumo and geryl, the same, you know, Lipitor.
• 22:48
  The sim you get the sim.
• 22:50
  So we have the standard care plan.
• 22:53
  So then that's what that's what we used to do to save us so we can see more patients.
• 22:57
  Because because if we didn't do that, then we'll have to spend hours and hours trotting.
• 23:02
  And how many time do you guys see this?
• 23:04
  Right?
• 23:04
  You go to your doctor's office, and the after walking with the with the laptop.
• 23:08
  And the doctor's talking to you, not even making eye contact.
• 23:12
  So and so, thank you for that.
• 23:13
  Not even If we're coming, how can I help you?
• 23:15
  They literally not make an eye contact because the doctor needs to make sure the charting is on point because when we submit it to the insurance, so they can get reimbursement.
• 23:23
  Because it takes a lot, a lot.
• 23:25
  Back in the days, there wasn't that much starting.
• 23:27
  Right?
• 23:27
  Because insurance wasn't dictating anything.
• 23:30
  Right?
• 23:30
  So doctors can spend so, like, a long time with you, so many hours with you.
• 23:35
  Now, nope.
• 23:36
  Gotta see you real quick.
• 23:37
  Make sure we tell the insurance exactly what they need to hear so we can get reimbursed.
• 23:41
  So, again, we need to know this because It would this will shed some light on what's going on behind the scenes with our doctors and our health care system, the insurance, and why you are not getting the care.
• 23:55
  And this will also will propel you to take ownership and do better because it starts with you.
• 24:00
  As I said, you're gonna hear me say it 300 times.
• 24:03
  Right?
• 24:03
  You're gonna do better.
• 24:04
  If you know what's going on with our doctors, the reasons why they can't see you the way you want them to, right, and how they are buried on the pile of paper and policy with insurance.
• 24:14
  And before I was telling them how to do everything, right, that will kinda open your eyes and be like, oh, wow.
• 24:20
  Yeah.
• 24:21
  I mean, this right here.
• 24:23
  That's the reason why they can't see me for more than 15, 20 minutes.
• 24:27
  Right?
• 24:28
  And then you can start doing some things for yourself.
• 24:30
  So when you go see a doctor's office, again, the the the issues that you have is very minor.
• 24:36
  That's what I want for you, all of you guys in 20 24.
• 24:40
  And I'm not saying this to scare you, to put fear into you, but I'm telling you, open your eyes.
• 24:47
  It is gonna get worse.
• 24:49
  It is gonna get worse.
• 24:50
  People are getting sick left and right.
• 24:53
  Cold, you know, this, you know, virus is out there.
• 24:57
  COVID is coming back.
• 24:58
  We can hear your bodies 1 thing after another.
• 25:01
  Like, we are getting sick.
• 25:03
  Starts with 1 thing and then sprawl into something else, and you can't recover.
• 25:07
  Right?
• 25:08
  So now this is what I'm I'm referring to.
• 25:11
  It will get worse.
• 25:12
  So I have some stats for you.
• 25:14
  This is from the American Association of Medical colleges.
• 25:17
  Right?
• 25:17
  And also American Association of,, American Medical Association as well.
• 25:22
  So this is what they come up with.
• 25:23
  They said Sue had 3 providers admitted to experiencing burnout during the pandemic.
• 25:30
  Right?
• 25:30
  That's according to with AMA, American Medical association, the Mayo Clinic and Sanford Medicine.
• 25:37
  And that is the highest level of burnout recorded in history according to them.
• 25:41
  1 in 5 physician surveyed during the pandemic said they will be planning living medicine in the next 2 week 2 years.
• 25:50
  They are living medicine.
• 25:51
  It's not worth it.
• 25:52
  It's not worth the money.
• 25:53
  It's not worth the burnout.
• 25:54
  It's not worth the stress.
• 25:55
  1 in 3 said they'll cut back the hours, Okay?
• 25:59
  Because it's too much, and that was me.
• 26:01
  You know how much, like, they'll call me back, doctor Jay, when I come in today?
• 26:05
  Nope.
• 26:05
  Even if I need the money, I'm like, oh my god.
• 26:08
  This is gonna be a long day, and I got a hot tub.
• 26:10
  Like, I can't.
• 26:11
  I'm already tired and exhausted.
• 26:13
  The answer is no.
• 26:14
  Fight.
• 26:15
  the American Association of Medical Colleges project that the national physician shortage We'll be at least over a hundred thousands in the next decade.
• 26:24
  So it is gonna get worse.
• 26:26
  If you think it's worse now, it's gonna get worse.
• 26:29
  So what are we gonna do?
• 26:30
  What should you do?
• 26:32
  There's plenty you can do.
• 26:33
  Okay?
• 26:34
  So when providers, doctors, lack those resources, they need to keep the practices open.
• 26:40
  The door the office is open.
• 26:42
  Right?
• 26:43
  They will either reduce hours or work with fewer supports or they limit the amount of Medicare patients they take or stop seeing Medicare patients altogether.
• 26:54
  Many doctors are not seeing Medicare patients now.
• 26:57
  They cannot afford to.
• 26:58
  So what is gonna what's gonna happen when you and I turn 65 and 70, 80, and we are qualified for Medicare, and that is not seeing us.
• 27:07
  Right?
• 27:07
  Like, we all should go to a doctor's for routine examination, like, every year.
• 27:12
  You should go to doctor just to make sure everything is working fine and they're not detecting anything early.
• 27:17
  But if we are not, many doctors have not seen Medicaid.
• 27:20
  And, Marianne, we'll go over why the reimbursement is so loose.
• 27:23
  A lot of paperwork for little money so they opt out of Medicare.
• 27:27
  Either way, it's patients who's suffering.
• 27:29
  Not it's you that's suffering.
• 27:30
  Me that's suffering from reduced or lost access to essential care Because we have to wait months to get an appointment, or we have to travel far to see a doctor that you don't even know.
• 27:42
  Alright?
• 27:43
  So how do we fix this issue on the doctor's side?
• 27:46
  Because we're gonna talk about, in a few seconds How this is affecting you and what we're gonna do to fix it on your side.
• 27:52
  But how do we fix this issue on the data side?
• 27:54
  For the first time the first time is to provide financial support.
• 27:57
  Doctors needs to really be compensated.
• 28:00
  And how we're gonna do that?
• 28:01
  We need to limit access the insurance has when it comes to providing care.
• 28:06
  Black insurance should not be telling doctors how long they should see you, when they should see you.
• 28:12
  Right?
• 28:12
  Like, you go to your doctors and you have 3 complaints.
• 28:15
  The doctor can only address 1.
• 28:17
  When your body is 1 machine.
• 28:19
  Your body is connected.
• 28:20
  If you have a headaches and your stomach is hurting, it's I cannot I'm not gonna refer you to a neurologist for the headache and then send you to a GI for the for the stomach pain.
• 28:29
  Maybe have food sensitivities.
• 28:31
  Maybe you haven't got infections, and then those things are producing toxins.
• 28:34
  They are licking into your bloodstream, traveling to your brain, and giving you a headache.
• 28:38
  Maybe you didn't sip you didn't sleep well because you ate something.
• 28:42
  You have a stomach virus.
• 28:44
  Right?
• 28:44
  And then you didn't sleep well because you don't sleep well, and you end up with a headache.
• 28:48
  There are so many reasons why you have a headache.
• 28:50
  Your body's connected.
• 28:51
  But when the insurance said, nope.
• 28:53
  You can only see 1 issue at a time.
• 28:56
  It's gonna take you longer for you to heal your body.
• 28:59
  It's gonna take you seeing multiple doctors to really get to the solution and the results that you are looking for.
• 29:06
  Insurance should really have no say.
• 29:08
  I'm this this is the honest truth.
• 29:10
  Ensure should not tell doctors how to see you, when to see you, where to see you, by whom.
• 29:15
  Like, nothing.
• 29:16
  Because you as an individual, you're a human being.
• 29:18
  You deserve the care.
• 29:20
  You only have 1 body, 1 health.
• 29:22
  Once you lose it, you lose it.
• 29:24
  Once you lose your hub, like, your body's gonna give you so many opportunities, right, for you to be jumped back and restore and reset.
• 29:31
  But if you don't listen, you don't fix those communication systems that are being sent your way from your body to you, And we keep taking a pill, and you and your doctor's, you know, just not looking at the whole picture, at the whole tree, at the whole car, at the whole, you know, vessel.
• 29:49
  And they are separating the care.
• 29:51
  This this can be broken.
• 29:52
  It's like you have a 3 legged stool.
• 29:54
  We're only looking at 1.
• 29:56
  So that's how we're gonna fix this part.
• 29:58
  I'm gonna adapt this part.
• 29:59
  Like, take the insurance out like it used to be back in the days.
• 30:03
  Did you know back in the days, we didn't have insurance?
• 30:05
  Because we're making, like, house visits.
• 30:07
  Now we have insurance, and many of you guys go probably gonna say, well, doctor Jay, I want my insurance.
• 30:13
  They pay for me.
• 30:14
  Right?
• 30:15
  They pay for the care.
• 30:17
  Really?
• 30:17
  Do they really pay for the care?
• 30:19
  And then the care they are paying for, are you happy with that care?
• 30:23
  That's the question I wanna ask you.
• 30:25
  Because, again, I'm not against insurance.
• 30:26
  We're gonna use it for all these.
• 30:29
  We're gonna use it for what it is.
• 30:31
  But at the same time, you should also be aware the hold and the impact insurance has and the care that you are receiving.
• 30:40
  The hold and the impact.
• 30:42
  So we need to make sure that we like, The insurance has no say.
• 30:45
  The insurance need to pay the money.
• 30:46
  They need to pay the doctors, and let the doctors take care of you like the the way you deserve to be taken care of.
• 30:54
  Okay?
• 30:54
  And also, big pharma, we need to stop all these medications and let the doctor have time to identify the root cause.
• 31:02
  And I really think doctors should learn a little bit of functional medicine and natural medicine.
• 31:07
  Right?
• 31:07
  The testing, they should be implemented.
• 31:10
  Basic testing doesn't give you anything.
• 31:12
  Basic testing give you basic results.
• 31:15
  But if you don't feel well And the basic test is coming back, and everything is normal, but you tell me you don't feel well.
• 31:21
  So we need to really go to advanced testing.
• 31:24
  And guess what?
• 31:24
  We cannot because insurance won't pay for it.
• 31:27
  That's gonna keep you sick longer.
• 31:29
  So doctor should really be knowledgeable when it comes to functional medicine because there's so many things you can do to identify the root cause.
• 31:38
  And I'm telling you from the very beginning, just just like I did in the very beginning.
• 31:41
  If you don't know the root cause, you will not heal your body.
• 31:44
  I don't care who, where, what.
• 31:47
  Step 1, within your body.
• 31:49
  Step 1, to healing your body is to identify the cause.
• 31:52
  Step 1.
• 31:54
  Step 1, identify the cause.
• 31:56
  What is causing the symptoms?
• 31:58
  What is causing the way you feel?
• 32:00
  What is causing the discomfort?
• 32:01
  How did this happen?
• 32:03
  What did you do to your body?
• 32:04
  What did you eat?
• 32:05
  What were you exposed to?
• 32:07
  What is the stress level.
• 32:08
  What are your hormones telling us?
• 32:10
  What are your toxicity level?
• 32:12
  Identify the root cause, number 1.
• 32:15
  And that's why conventional medicine have failed us because they do not doctors don't have time to identify the root cause for all this issue I just mentioned.
• 32:24
  Right?
• 32:24
  I have to see a lot of people overwhelmed, can't make enough money, lack a pill for the ear, like, not getting the support from, you know, not only from insurance, pharmaceutical company, but not getting the support.
• 32:34
  If you are dealing with any health conditions right now And you find yourself on this rollercoaster seeing all the doctors and not feeling good.
• 32:42
  Did you identify the cause?
• 32:44
  And that is the number 1 question I ask my patients.
• 32:46
  I'm like, oh, You have stomach acid?
• 32:48
  What's the cause?
• 32:49
  I don't know.
• 32:50
  Oh, you have your blood pressure's deteriorated?
• 32:53
  What is the cause?
• 32:55
  I don't know.
• 32:56
  You know what?
• 32:56
  They tell me my mom had it.
• 32:58
  It's genetic.
• 32:59
  I can do a whole I can do a whole webinar about genetics.
• 33:02
  Okay?
• 33:03
  Like, I again, I'm weird.
• 33:05
  Welcome to my weirdness.
• 33:06
  Okay?
• 33:07
  Like, your mom had it.
• 33:08
  Like, my mom had it.
• 33:09
  I mean, my parents had it.
• 33:11
  I don't have it.
• 33:12
  If you can turn off those genes.
• 33:13
  Right?
• 33:14
  I have a whole school about genetics.
• 33:16
  If you guys wanna hear about it, I can talk about it.
• 33:18
  I'm gonna move on.
• 33:18
  But Adempsychiato will cause step 1.
• 33:20
  So now let's talk about How this primary care shortage is affecting you directly or narrative?
• 33:27
  This is all the things that I hear from my patients, and I'm sure many of us that are watching this webinar can at least relate to 3 or 2 of this.
• 33:38
  Again, it doesn't have to be being in a bedded to get a office visit.
• 33:42
  Like, it it doesn't have to be waiting months to get into your doctors.
• 33:46
  Could be any of this.
• 33:47
  And any of this is how this shortage, primary care provider shortage, is affecting you.
• 33:53
  Shutter visit, AKA 50 minutes or less.
• 33:56
  There's no way no way I, the doctor, can help you heal your body if I'm only seeing you for 15 minutes.
• 34:03
  No way.
• 34:04
  And part of that 15 minutes, I'm flipping the page.
• 34:06
  I'm looking at at like, I'm little you know, I'm touching this, and I'm doing a quick examination.
• 34:10
  Next thing you know, I'm out, and I'm giving you a a prescription.
• 34:13
  There's no way.
• 34:15
  There's no way.
• 34:15
  I don't know who that person is.
• 34:17
  I just met you 15 minutes, and you want me to help you identify them with pause?
• 34:21
  Hell no.
• 34:21
  Sorry.
• 34:22
  No way.
• 34:23
  High volume patient.
• 34:24
  Again, we gotta see 20 plus patients in order for us to make money.
• 34:28
  1 doctor.
• 34:29
  20 plus patients in that 10 hours, right, or 12 hours.
• 34:34
  And then we have to sit down and chart so that we can submit to the insurance where the insurance is a good job.
• 34:40
  We'll give you, you know, 200 dollars out of the 400 dollars that you just asked us for.
• 34:44
  Right?
• 34:45
  With those visits not being seen or heard, oh my god.
• 34:48
  How many times you go to the doctor?
• 34:50
  The doctor's not hearing what you're telling them.
• 34:52
  You feel like you're not being seen.
• 34:53
  It's like this doctor doesn't understand.
• 34:55
  I know something is wrong.
• 34:56
  You cannot tell me nothing is wrong because the blood test said nothing is wrong.
• 35:01
  I know my body.
• 35:02
  Something is well.
• 35:03
  Right?
• 35:04
  That's how you're gonna affect it.
• 35:06
  Because the doctors are thinking about the next patients they need to go see.
• 35:09
  So, therefore, we gotta hurry up.
• 35:11
  Let me give you the pill, and then, hopefully, this medication works.
• 35:14
  If it doesn't work, give me a call.
• 35:16
  We'll send you another 1.
• 35:17
  This is true.
• 35:18
  This is honest this is the truth.
• 35:21
  Okay.
• 35:22
  So this is longer waiting period.
• 35:24
  I have an appointment at 2, and I'm sitting in the lot in the waiting area, and it's 3 o'clock.
• 35:28
  I'm still not being seen.
• 35:30
  Right?
• 35:31
  Patients would tell me they have to completely clear the calendar when they have a doctor's appointment because they'd be waiting for hours.
• 35:38
  That's my pet peeves.
• 35:39
  Like, in my clinic, when you have an appointment at 1, you have an appointment at 1.
• 35:42
  If you're, like, 10 minutes late, we'll reschedule you.
• 35:45
  Because time is the only thing we cannot get back, my friends.
• 35:49
  Yesterday was gone.
• 35:51
  Like, this morning is gone.
• 35:52
  So if you have an appointment at 2, and there's a reason why you have an appointment, we schedule an appointment.
• 35:58
  You need to be sent out 3.
• 35:59
  You need to be sent out 2.
• 36:00
  If you're not, then something is wrong with this picture.
• 36:02
  I don't like waiting for 5 minutes, 10 minutes because sometimes I I get, you know, complicated, but that shouldn't be, like, an incur a current issue.
• 36:10
  So you have an appointment, and it's, like, 30 minutes, you're still sitting there.
• 36:14
  40 minutes, you're sitting there for and then when you go in, it's 10, 15 minutes and up you go.
• 36:18
  In that way, we get an appointment.
• 36:20
  We talk about that medical errors.
• 36:22
  School.
• 36:22
  Is the medication you're taking the right medication for you?
• 36:26
  I don't know.
• 36:26
  We never identified it with cause.
• 36:28
  I don't know what's going with you.
• 36:29
  I misdiagnosed.
• 36:30
  I'll I'll I'll give you all the medications.
• 36:32
  I feel for the job satisfaction, depending on insurance to pay for your care.
• 36:37
  Huge.
• 36:38
  Huge I told you I was gonna trigger you.
• 36:40
  Insurance doesn't cover treatment and healing.
• 36:43
  Right?
• 36:44
  Insurance covers sickness.
• 36:46
  Alright.
• 36:47
  So this is like, you can take a screenshot here.
• 36:49
  We'll talk about discrimination against other providers, and sometimes patients will call our office about, oh, is she a MD?
• 36:56
  Is she a deal?
• 36:57
  I'm like, it doesn't matter.
• 36:59
  As long as you get the results I should get in, I can be like, uh, whatever.
• 37:02
  As long as the state recognized my licenses, like, I don't know.
• 37:06
  Sometimes you are looking for MDs because MDs are the 1 that helps.
• 37:09
  That's not true.
• 37:10
  We have some great practitioners, great PAs, NPs, DNP, whatever, page PhD, the, like, pharmacist that are awesome.
• 37:18
  So do not discriminate because of the title.
• 37:21
  As long as that person can help you, they give you all the things and take care of it.
• 37:25
  They listen to you.
• 37:26
  You get the results.
• 37:27
  It doesn't matter what they are.
• 37:28
  Right?
• 37:28
  As of of course, they have to be practitioner.
• 37:30
  We don't wanna care about people who have no idea what they're doing.
• 37:33
  We don't wanna do that, but do not discriminate.
• 37:36
  Right?
• 37:37
  Lots of people are going through the emergency room in the urgent care for, primary care issues.
• 37:43
  That's crazy.
• 37:44
  Like, if you have a cold, like like, go to your primary care, but people are going to the urgent care for that.
• 37:48
  If you have your urinary tract infection, you're going to that's primary care issues, And because they can't get an appointment.
• 37:54
  As more people crowded in the emergency room, the urgent care room, that puts more strength on the health care system and the people that work there.
• 38:01
  So I remember working at, at the urgent care, and the patient came to us because he needed a refill for his occasion.
• 38:08
  Ask my medication.
• 38:09
  Came to us.
• 38:10
  And I'm like, I'm sorry.
• 38:11
  You're here for what?
• 38:13
  I know that we feel of my albuterol.
• 38:15
  Like, what?
• 38:15
  Why come where's the primary care?
• 38:18
  I can't get in.
• 38:19
  I keep calling.
• 38:20
  I can't get through.
• 38:21
  So they're going to the urgent care for me fills of medication.
• 38:25
  God forbid this patient had an asthma attack, but I can't breathe and keep breathing.
• 38:30
  That's that's that's that's dangerous.
• 38:32
  So, like, people with high high blood pressure on on poorly managed high blood pressure are going to the urgent care for the pills because they can't get through.
• 38:40
  They can't get an apartment.
• 38:42
  That's that's dangerous.
• 38:43
  Okay?
• 38:44
  And another thing that they put in here is lack of education.
• 38:47
  Because you're not we're not educated on what's going on with our bodies.
• 38:50
  We don't know how to heal ourselves.
• 38:51
  We don't know how to carry on with the recommendations.
• 38:54
  And many people have been being put on medications with no end.
• 38:58
  And that's 1 thing I tell my patient because I use herbs.
• 39:01
  I love herbs.
• 39:01
  I do all things herbs.
• 39:03
  There's an end to everything.
• 39:05
  Like, us, we're not here forever.
• 39:07
  We're gonna die.
• 39:08
  Right?
• 39:08
  Like, this is like, we're gonna die.
• 39:10
  So if you're on a medication, there should be an end to it.
• 39:14
  But if you are not educated on plan on the other options of things that you can do so so that you can stop the medication.
• 39:20
  You're gonna continue taking this medication forever and ever and ever and more.
• 39:25
  Increase the dose.
• 39:26
  Add more.
• 39:26
  Move it.
• 39:27
  Like, At 1 point, this medication is not gonna work.
• 39:30
  Your body's gonna get used to it.
• 39:32
  So how are you affected by the shortage?
• 39:34
  All this.
• 39:36
  This is how you, your parents, your family, your loved ones is affected by the shortage.
• 39:42
  I have more than 15 here.
• 39:44
  Again, if you really sit with yourself, we'll be like, okay, doctor Jay.
• 39:47
  Let me see.
• 39:47
  Let me see this list.
• 39:48
  Yeah.
• 39:49
  Mhmm.
• 39:49
  Mhmm.
• 39:50
  I've seen so many referrals.
• 39:51
  I keep they keep sending me to all the third.
• 39:53
  I'm seeing the GI doctor, the cardiologist, and the gut like, all the doctors.
• 39:58
  Right?
• 39:59
  I've been on this medication for more than 3 weeks.
• 40:01
  I don't like it, but they said there's no choice.
• 40:04
  Like, you have an autoimmune.
• 40:05
  Autoimmune, you're gonna have a full rest of your life.
• 40:07
  Let me give you immunosuppressant.
• 40:08
  Let's put your immune Come to sleep so that you can get, you know, a virus and be you know, have an infection.
• 40:15
  Dangerous.
• 40:15
  Dangerous.
• 40:16
  Dangerous.
• 40:16
  Dangerous.
• 40:17
  Alright.
• 40:17
  So let's talk about the solution.
• 40:20
  Ah, this is what you guys want.
• 40:21
  The solution.
• 40:22
  We're getting in, getting, to to the end.
• 40:25
  This is the solution.
• 40:27
  My friend, wherever you are on this journey, I don't know many of you guys.
• 40:31
  It's my first time meeting you.
• 40:33
  I know some of my patients are here.
• 40:34
  You got to embrace natural, functional, holistic medicine.
• 40:39
  You have to.
• 40:40
  This is old medicine.
• 40:42
  This is what our ancestors was doing.
• 40:45
  This is the only way you're gonna identify the root cause.
• 40:48
  Primary care do not identify the root cause.
• 40:51
  I mean, anytime you have stomach issues, you do endoscopy, Could be everything is normal.
• 40:54
  What do you mean it's normal?
• 40:55
  But I have pain.
• 40:56
  I drink water.
• 40:57
  It hurts.
• 40:58
  Right?
• 40:58
  Like, I have gastritis.
• 40:59
  I think I have an ulcer with the you know, like, with the, everything is normal.
• 41:03
  Because identifying what causes a mean looking at the, uh, uh, the superficial layer.
• 41:08
  You gotta go deep.
• 41:09
  Deep deep deep deep deep deep deep deep deep.
• 41:11
  Okay?
• 41:12
  So that's step 1.
• 41:13
  The second step, know yourself.
• 41:15
  Know yourself.
• 41:16
  Know who you are, What gives you health?
• 41:19
  I give you stress that you need to know your body.
• 41:22
  Because every single day, your body's communicating with you everyday.
• 41:26
  And sometimes we just ignore the communication system.
• 41:29
  We just numb it.
• 41:30
  We're too busy.
• 41:31
  Right?
• 41:32
  Know yourself.
• 41:33
  When you know yourself, not only you can help you, you can help your doctor.
• 41:36
  It is a beautiful, beautiful thing when my when my patients come to my clinic.
• 41:40
  They be like, doctor Jay, I eat pasta.
• 41:43
  I'm bloated.
• 41:44
  Oh, okay.
• 41:45
  Doctor j, I used to eat watermelon.
• 41:48
  Nothing happened to me.
• 41:49
  Now I eat watermelon.
• 41:50
  I'm allergic to it.
• 41:52
  Why is it banana?
• 41:53
  Why is it blueberries?
• 41:54
  Like, everything.
• 41:55
  Like, literally, because how do you how do they know that?
• 41:57
  Because they pay attention to what's going on.
• 42:00
  I tell my patients, and I'm gonna tell you, that symptoms are signs from God.
• 42:07
  It's the way your body communicate with you.
• 42:10
  Nobody goes to Walmart to purchase 5 dollars high blood pressure.
• 42:15
  Nobody does.
• 42:15
  If you have high blood pressure, think about it.
• 42:18
  High pressure blood from your heart.
• 42:21
  Something is interfering With your heart pumping the blood so that the system is it's, meeting resistance and the the pressure's increasing.
• 42:29
  What is that something?
• 42:30
  That's when you you go to identify the root cause.
• 42:34
  But if you don't know yourself, you don't know what makes you sick, What heals you, the triggers, the new 1, know how to get help, and doctors cannot help you.
• 42:43
  Right?
• 42:43
  So you and then another thing too, you have to control another system.
• 42:47
  This is huge.
• 42:48
  Every time you feel something, you run to your doctor or you run to urgent care, emergency room, you're not controlling your nervous system.
• 42:54
  They're They're just gonna have you sit there, and then they're gonna tell you to follow-up with your doctor.
• 42:57
  They'll do nothing for you.
• 42:59
  So when you feel symptoms, take a deep breath, step back.
• 43:03
  Okay?
• 43:03
  If you have to take a Tylenol, do it, and then sit back.
• 43:07
  What did I do?
• 43:08
  24 hours quiet today.
• 43:09
  I didn't have the symptoms.
• 43:11
  What did I eat?
• 43:13
  What did I like, there's always there's the answers there.
• 43:16
  But if you panic and, oh my god, master make it sudden.
• 43:18
  Oh my god.
• 43:19
  I think I have kids that like, you panic and you don't you go on back to Google and you do all these things, And you're not controlling nervous system, you'll never find the answer.
• 43:27
  You got to control nervous system.
• 43:29
  If you have a heart attack, please go to the emergency room.
• 43:31
  If you're having a stroke, go to the emergency room.
• 43:33
  But everything else that you experience in your body, you can find this the answer, the triggers.
• 43:40
  You can write it down and take it to your doctor's office and say, listen.
• 43:43
  On Wednesday, I was fine.
• 43:45
  Now it's Thursday, I'm sick.
• 43:47
  And before I was sick, I did this and this and this and this and this.
• 43:50
  Right?
• 43:50
  And the doctors will be like, oh, okay.
• 43:52
  Well, let's track back.
• 43:53
  Let's look at this.
• 43:54
  Let's look at chat.
• 43:55
  Right?
• 43:55
  And then a you have to have that mindset.
• 43:58
  Right?
• 43:59
  Believe that you can heal yourself.
• 44:00
  Your body is always working for you.
• 44:02
  Your body is not broken.
• 44:04
  Your body loves you.
• 44:07
  And the healing that you're looking for is out there.
• 44:10
  Because sometimes we are 1 minded.
• 44:13
  Like, we are, like, 1 way or the highway.
• 44:15
  Like, I don't believe in functional medicine.
• 44:17
  Those herbs don't work.
• 44:18
  This is voodoo medicine.
• 44:19
  Right?
• 44:20
  I'm just gonna just go to my doctor, and I'm just gonna do what the doctor says.
• 44:23
  I'm gonna take all the pills.
• 44:24
  That is poor mindset.
• 44:26
  That is not a worth mindset.
• 44:27
  That is not a healing mindset.
• 44:29
  And sometimes we're on this journey.
• 44:30
  We're seeing so many doctors wanna give up.
• 44:32
  Don't give up.
• 44:33
  There's a doctor out there for you.
• 44:36
  Because if you give up, what they are what is the alternative?
• 44:39
  Right?
• 44:40
  Do not give up.
• 44:41
  Always keep looking.
• 44:42
  Keep searching.
• 44:43
  Keep hope alive.
• 44:44
  Believe that you're gonna get a solution.
• 44:46
  You gotta trust yourself.
• 44:48
  If you go into a doctor's office and you go resonate with what it's saying.
• 44:51
  Even with me, you're not into alignment.
• 44:53
  Something isn't just not right.
• 44:55
  Like, I don't know what she's talking about.
• 44:57
  Trust yourself.
• 44:58
  Trust your intuition.
• 44:59
  This is not for you.
• 45:00
  Right?
• 45:01
  You shouldn't be fighting and resist something that works for you, that is for you.
• 45:05
  Another thing too, habits, lifestyle habits, that Literally, you can start with this tomorrow, where in your life you can make changes right now.
• 45:14
  If you have a sugar cravings, what can you do about the sugar cravings?
• 45:18
  Right?
• 45:18
  If you want to lose weight, what can you do about losing weight?
• 45:21
  Can you start walking maybe 3, 4 times a week?
• 45:24
  Can Can you look at your diet and remove, like, you know, some of the grains?
• 45:28
  Right?
• 45:28
  We'll be, like, doing intermittent fasting.
• 45:31
  There's always something you can you can do right now.
• 45:34
  Right?
• 45:34
  So at as the world begins to change, the 1 thing That would ensure your success is habits.
• 45:41
  They have companion effect.
• 45:43
  Right?
• 45:43
  1 little tiny habits, you keep repeating it.
• 45:46
  You can say, well, you know what?
• 45:47
  Every every 3 days, I'm gonna eat more greens.
• 45:50
  Right?
• 45:50
  If I if I love rice.
• 45:52
  Right?
• 45:52
  I'm not a rice person, and rice is very toxic to your body.
• 45:57
  I'm gonna I'm gonna eat rice 3 times a week only.
• 46:00
  The other the other times, I'm just gonna eat more vegetables, more greens.
• 46:03
  So these are habits that we can incorporate today that's gonna successfully help you, keep you out of the doctor's office.
• 46:09
  Right?
• 46:10
  Uh, or as you're waiting to get into your doctor's office, you're gonna start the healing process.
• 46:15
  Now this thing right here is my it's It's I felt like everybody needs a detox.
• 46:20
  Like, many of us are holding on to toxins from 19 50.
• 46:23
  You, me, everybody, this is detox.
• 46:26
  3 times per year.
• 46:28
  We live in a toxic world.
• 46:30
  The medication we're taking is toxic.
• 46:32
  The food has herbicides, pesticides.
• 46:35
  This, you need to do 3 times per year.
• 46:37
  Everybody, mister here.
• 46:39
  Okay?
• 46:40
  And, of course, you gotta incorporate some herbs.
• 46:41
  Like, there's no healing without herbs.
• 46:43
  I I don't care what anybody says.
• 46:44
  Again, this is what our ancestors used to do.
• 46:46
  They used to go in the backyard, get some bush, do some concoction, pour some hot water and give it to you, and the next thing you know, you're healed.
• 46:54
  Well, you know what I mean?
• 46:55
  You feel better.
• 46:56
  You gotta have herbs.
• 46:58
  There's an herb for every single condition out there.
• 47:01
  If you're trying to lose weight, there's an herb for that.
• 47:04
  If you're trying to maintain your diabetes or high blood pressure, there's an herb for that.
• 47:08
  I use herbs primarily in my practice, and I'm telling you this for every single condition.
• 47:14
  And sometimes because we're looking for research Oh, we're listening to other people's, you know, like, whatever.
• 47:19
  This, education, they don't it's not telling the information.
• 47:22
  We kinda close our eyes on this natural resource that was created long before we existed.
• 47:29
  We don't pay we don't pay attention to it.
• 47:32
  There's herbs for everything.
• 47:33
  I take people off medications with herbs.
• 47:35
  And my patients would tell you to even to Google or they send us messages.
• 47:40
  There's an herb herb for everything.
• 47:42
  Yes.
• 47:42
  You can take the medication, but can you also substitute 1 of those pills with the herbs?
• 47:47
  Alright?
• 47:47
  And And then, of course, you have to have relationship with your doctor.
• 47:50
  There's no healing if you can't have access to your doctor.
• 47:52
  Like, there's no healing.
• 47:53
  Like, you really have to have relationship to your doctor.
• 47:56
  Right?
• 47:57
  And detachment from the insurance, use the insurance for what it is.
• 48:00
  If the insurance can only be a portion of your visit, then you use that be grateful.
• 48:03
  This is what they can pay for.
• 48:05
  But if you're like, oh, I have the best insurance that covers everything.
• 48:08
  You don't take insurance, then I'm not I'm not coming to your practice.
• 48:12
  So are you happy with what the insurance is compensating right now?
• 48:16
  If you are, if you're happy with the care and they only pay for, like, you know, 1 doctor's office, 15 minutes, that's fine.
• 48:22
  But you need to use your insurance for what it is what it offers.
• 48:26
  That's my thing with insurance.
• 48:27
  And now as Maddie's gonna go through it, you're gonna see all the limitations now.
• 48:32
  And, again, if you really look at your insurance, did they cover everything?
• 48:36
  If they covered everything of the doctor's office, are you getting the will are you getting to the root cause of the problem?
• 48:41
  Are you getting, the result and the solution?
• 48:44
  Because if the if the doctor's doing the basic just to get insurance reimbursement, they're not really treating you the way you wanna be treated.
• 48:51
  It's not happening.
• 48:52
  Because I know when I used to practice, I know there are certain things lab test insurance would not pay for, I did not prescribe.
• 48:59
  I'm like, oh, CBC, CNP.
• 49:01
  Let's do lipids.
• 49:02
  That's it.
• 49:03
  Because I know insurance will pay for that.
• 49:05
  But now what about insulin?
• 49:07
  What about your thyroid antibodies?
• 49:08
  What about your anti inflammatory markers?
• 49:10
  Insurance will not pay for that, so I don't put it in there.
• 49:13
  And then you come back to me and say, well, doctor Jay, everything is normal, but I feel like crap.
• 49:17
  I'm like, Insurance doesn't pay, so I'm not prescribing.
• 49:20
  So use it for what it is.
• 49:22
  And then also aim for cellular healing to this.
• 49:25
  So this is what you can do.
• 49:26
  This is a simple solution.
• 49:28
  It is very simple, my friend.
• 49:30
  Very simple.
• 49:31
  There's nothing complicated here.
• 49:33
  It might look complex to you, but I'm telling you.
• 49:36
  It's just a mindset.
• 49:37
  We have to reprogram our mind.
• 49:39
  Right?
• 49:40
  Open to the idea and the opportunities that Healing is possible for you, if that's what you want in 20 24.
• 49:48
  If not, then you can continue on your journey and do what's best for you.
• 49:52
  But healing is possible for you.
• 49:53
  Because medications are not magic bullets.
• 49:56
  They don't fix anything.
• 49:57
  They add to it.
• 49:59
  So really quickly, this is a, difference between conventional and functional.
• 50:03
  Right?
• 50:04
  Conventional, where we are, 90 percent of the population is right here.
• 50:09
  And this is what happened unconventional.
• 50:12
  And this is functional.
• 50:13
  Alright?
• 50:14
  Alright.
• 50:15
  We're gonna move on.
• 50:16
  So it's 7 o'clock.
• 50:18
  Okay.
• 50:18
  So our approach because as I mentioned at the beginning, I'm gonna tell you what we are doing to contribute to this solution.
• 50:25
  So back months ago, even last year, I created a term called confunctional medicine.
• 50:31
  Okay?
• 50:31
  Confunctional medicine is conventional meat functional functional medicine.
• 50:37
  You've if you Google it, it's not gonna happen.
• 50:39
  And it is not holistic it is not integrative medicine Because the difference between the good of medicine is like is that the doctors are giving you supplements, but they can still prescribe.
• 50:49
  With confunctional medicine, we still have longer visits.
• 50:52
  As a matter of fact, we're doing more now.
• 50:54
  Right?
• 50:55
  Because before, we're doing physical exam.
• 50:57
  We're doing that now.
• 50:58
  That's the conventional piece.
• 50:59
  We're listening to your heart.
• 51:00
  We're checking your blood pressure.
• 51:02
  Right?
• 51:02
  We're listening to your alums.
• 51:03
  We're looking in your mouth.
• 51:05
  Like, all the the things that your primary care doctor will do, we do that now in our office.
• 51:09
  And then but the goal is always, always, always, always, always to listen to your story, making you feel seen and heard.
• 51:16
  Take the time with you, not rush.
• 51:19
  When you are in our office, time stops.
• 51:22
  Right?
• 51:22
  Sometimes I go, but I'm like, oh my god.
• 51:24
  It's an hour.
• 51:25
  Because we are having powerful conversation that we need to have in order for you to get killed.
• 51:31
  Okay?
• 51:32
  And we still focus on identifying the root cause.
• 51:35
  Step 1.
• 51:36
  Step 1.
• 51:37
  Right?
• 51:38
  And then, of course, we put you back at the driver's seat of your house because you own your house.
• 51:43
  Adult.
• 51:43
  I don't live in your body.
• 51:44
  I don't live with you.
• 51:45
  I just met you for however long I'm meeting you.
• 51:47
  You live with your body.
• 51:49
  You know when your body is happy, When it's angry, when it's not functioning properly, you get to, like, fill the fill.
• 51:56
  And then, of course, we decide.
• 51:57
  Right?
• 51:58
  Now we have simpler, packets, programs in our practice.
• 52:01
  Right?
• 52:02
  protocols.
• 52:02
  Before we used to put patients in 2 or 1 program, they got the cluttering, And maybe the wait last night will give you options because I know we are meeting people at different time in the financial, you know, lives.
• 52:13
  So we're gonna make sure that you have you have something for everyone.
• 52:16
  And then now, what something we started doing, we hired a company to submit on your behalf.
• 52:22
  Because 1 thing I have to tell you, I don't like I don't want, the insurance company to tell me how to take care of you.
• 52:28
  I don't want the insurance company to tell me how to take care of you and how much time I need to spend with you.
• 52:32
  Because I don't want you to come into our space and for us to render the same care you've been, you know, you you've been accustomed to or you receive from other doctors.
• 52:41
  So we hired a company.
• 52:42
  We pay.
• 52:43
  We pay with our money to submit on your behalf.
• 52:46
  So when you call our office to schedule an appointment, which I'm gonna ask Marilyn to drop the link if you're interested or you know someone that might be interested in confunctional medicine.
• 52:56
  send them our way.
• 52:57
  But when you schedule an appointment, Marilyn's gonna ask for your insurance information, and then Marilyn's going to submit on your behalf.
• 53:04
  And then she's gonna come back with the information, deductibles and in and out of network, and it's gonna give you some things that you're probably not aware of because we all think we have the best insurance when in fact that's not true.
• 53:17
  And then you get to the side.
• 53:18
  Right?
• 53:19
  But we submit on your behalf.
• 53:21
  So you pay us, and and then the insurance will send you whatever it takes you are deemed to receive.
• 53:26
  Alright?
• 53:27
  But, again, it's all about you.
• 53:29
  I don't want any interference when it comes to helping you.
• 53:33
  Okay?
• 53:34
  And then, of course, we have worked on our IV vitamin therapies.
• 53:37
  As we are waiting For the results to come back, we are gonna help you with your, getting your IV so you can get your energy back so we can start with the decreasing the inflammation, removing some of the toxins and also start with the healing process.
• 53:52
  Now I put this right here because this this lady right here, she didn't give me permission to, you know, put her name.
• 53:58
  But this is what she sent us because I like, my patients are so grateful for the work that we do.
• 54:04
  Alright.
• 54:05
  As you can see, and she said, hopefully, I can see you.
• 54:08
  You don't understand how much of an impact you have made on me you have made on me.
• 54:13
  I really appreciate you.
• 54:14
  You are my inspiration.
• 54:16
  I know I never told you that.
• 54:18
  You are.
• 54:19
  This is so powerful.
• 54:20
  Simple words goes a long way.
• 54:22
  alright.
• 54:23
  So this approach works.
• 54:25
  This is we had so many reviews.
• 54:27
  You can go on Google if you still like, oh, I don't know who she is.
• 54:30
  I don't know if she's, you know, legit.
• 54:32
  We are legit.
• 54:33
  We've been doing this for 7 years, Uh, but we also get tons of, inform like, staff from our patients.
• 54:40
  They will send us messages to our HIPAA compliance portal.
• 54:43
  As you can see, this is a few of them because this approach works.
• 54:46
  It is simple, effective, and you get results.
• 54:49
  Right?
• 54:49
  This patient is trying to lose weight.
• 54:51
  She went from 2 15 to 1 84.
• 54:53
  This is a short amount of time, though.
• 54:55
  And, of course, with the this celebration we received.
• 54:59
  Now 1 thing I have to tell you, once people come in our world, they never leave, which is a beautiful thing.
• 55:06
  Like, people will send us messages, like, from years.
• 55:08
  Like, oh, doctor Jay, I just want to to run this by you.
• 55:11
  I just want to see how you think about this.
• 55:13
  So this right here is a patient who would help a long time ago.
• 55:17
  I made some recommendations, some suggestions, and now she We can't find the milk, and she reached out to us.
• 55:22
  And she said, hope all is good.
• 55:25
  Hope all is going well with you this new year.
• 55:27
  I know it has been a while.
• 55:29
  Still going slow with all the nutrition and healthy eating.
• 55:32
  You set path for me, which not you as you guided me on a number of healthy choices.
• 55:39
  Right?
• 55:39
  So, again, we give our patients everything they need.
• 55:42
  They have the tools and the resources for them to continue on this journey, and that's what functional medicines.
• 55:48
  We identify the root cause.
• 55:49
  You you know, we give you all your options.
• 55:52
  You lay it out.
• 55:53
  You get to choose.
• 55:54
  You make the final decisions.
• 55:55
  You receive the level of care that you you deserve or you need or you requested, and then you go on this journey.
• 56:01
  So you're never alone.
• 56:02
  You're never by yourself.
• 56:03
  Right?
• 56:04
  Again, if you feel like this is a good fit, like, okay.
• 56:07
  I'm interested.
• 56:08
  I wanna know what this is all about.
• 56:10
  Schedule an appointment.
• 56:11
  I can't wait wait wait to talk to you because I want you to really benefit this.
• 56:16
  All the things that this shortage is created for us.
• 56:20
  I don't want you to be, like, a victim.
• 56:21
  Not a victim.
• 56:22
  That's a bad word.
• 56:22
  I don't want you to I don't want you to expose to this because I know there are solutions for you, and you can do so much so so well If you were to have the tools and the resources, and I wanna provide that with you.
• 56:34
  Okay.
• 56:34
  So I ask that you share, this information with all the people you know, and I, you know, love to assist you on your healing journey.
• 56:42
  Now I'm done talking.
• 56:43
  I'm gonna go to see I'm gonna go see if we have any.
• 56:46
  Leticia says, that was me.
• 56:48
  I still fell this way.
• 56:49
  Uh, I miss you.
• 56:51
  okay.
• 56:51
  Need to have more time.
• 56:53
  Yeah.
• 56:53
  Of course.
• 56:54
  So I have a 2 hours in my primary care to go to doctor who take insurance, has posted long notes tonight quarter.
• 57:01
  Oh, that's not good.
• 57:02
  I've asked for sick appointment and was told I must do a virtual appointment first.
• 57:08
  I was sick.
• 57:09
  Finally was able to go in, and she did not take my vitals or anything.
• 57:14
  Did not take my temperature, did not listen to my chest.
• 57:17
  Nothing along this line.
• 57:18
  Tested me for COVID and flu, and that was it.
• 57:21
  I I had was confused.
• 57:23
  I know it's it's again, it's not just you.
• 57:26
  You're not alone.
• 57:27
  Everybody.
• 57:28
  Like, a lot of people experiencing this.
• 57:30
  You are not alone.
• 57:31
  I would love to say, well, it's just you.
• 57:33
  It's not.
• 57:34
  And that's why we need to have this conversation so that you can see that you and some other people are facing the same, and we need to do something about it.
• 57:43
  Alright?
• 57:43
  Okay.
• 57:43
  Cool.
• 57:44
  So I'm gonna pass it along to Marilyn who's gonna talk to us about insurance.
• 57:48
  Marilyn, you have a Hi, Tell me Hi, everyone.
• 57:51
  Can can you guys see me?
• 57:54
  I can see you, and I can hear you.
• 57:56
  Perfect.
• 57:57
  Perfect.
• 57:57
  I have to say, doctor Gentry, that you hit a lot of the pinpoints because not only I've noticed that there's a shortage of medical providers, But it's also happened for pediatrician because my daughter, Ashley, is been trying to get an appointment for my granddaughter.
• 58:12
  Call.
• 58:12
  And she's called and hasn't gotten any response to try to get an appointment for her.
• 58:18
  So it's happening with children also.
• 58:20
  Wow.
• 58:21
  Okay.
• 58:21
  I mean, again, this is this is and I and, again, it's not to put fear into you.
• 58:26
  Right?
• 58:27
  As you deserve the care that you deserve.
• 58:29
  Because if you don't have the care, how are you supposed to function?
• 58:31
  Right?
• 58:32
  And it is oh, wow.
• 58:34
  Wow.
• 58:34
  That's Yeah.
• 58:36
  So I I'm gonna go a little bit over the insurance, in reference to, in network and out of network.
• 58:42
  So, basically, in network means that it's the doctor has a contract with the insurance company.
• 58:49
  So if you want to be able To use your insurance, full benefits of the other insurance, you have to make sure that the doctor participate with the insurance company.
• 58:59
  And that is at a reduced rate in which the visits are shorter, and the doctors are not really spending so much time with the patient.
• 59:07
  Now I am noticing and out of network is that you do have the option to go out of network.
• 59:13
  And when you go out of network for providers, There will be a deductible that you'll be responsible for.
• 59:19
  But as I've been working with insurance for over 20 something years, I'm noticing that Every single year, the insurance the deductibles are getting higher, and now you are having I'm seeing that patients are receiving they're also having in network deductibles.
• 59:38
  So that means In network deductible is basically means that that's what you're responsible for to pay out of your pocket Before the insurance covers for anything.
• 59:49
  Okay?
• 59:50
  and I like I for example, for myself, I have Aetna insurance.
• 59:55
  I have the option to go in and out of network.
• 59:57
  I don't use my in network benefits Because I've noticed that the doctors that I went to in network, there was longer period waiting time.
• 1:00:06
  So I choose to go use my out of network benefits and pay out of pocket because I'm getting the care that I'm looking for.
• 1:00:13
  So you have the options Choose to be able to do that, but I'm noticing that there are the in, deductibles that are going in network and also out of network.
• 1:00:23
  I'm also noticing that what's the difference between deductibles and premiums?
• 1:00:27
  Okay.
• 1:00:28
  Premiums is what you as the insurers pay to have that type of insurance.
• 1:00:33
  It could be HMO, EPO, commercial, or even Medicare.
• 1:00:38
  You pay that premium.
• 1:00:40
  Okay.
• 1:00:40
  That's what you're responsible for on a monthly basis to have insurance coverage.
• 1:00:45
  The doctor's is What you pay to go see a provider, and they're both are now in network and out of network.
• 1:00:54
  So when you go in network, your deductible might be a little lower.
• 1:00:58
  And you go out of network, your deductible might be a little Hi.
• 1:01:01
  But no matter which way you go, you're always gonna have something to pay out of pocket.
• 1:01:05
  So you can't really depend too much on insurance when you're looking for your health, when you're working To heal yourself.
• 1:01:11
  Okay?
• 1:01:13
  But let me ask you, Marilyn.
• 1:01:14
  So deductible that means if I have out of network insurance, and my deductible is 4000 dollars.
• 1:01:20
  What does that mean?
• 1:01:21
  That means that you're gonna be paying that you have to pay that 4000 dollars in medical expenses before the pays for anything.
• 1:01:28
  They're not gonna pay.
• 1:01:29
  It's just whatever the cost of office visit is, it's gonna be applied.
• 1:01:33
  And that's to the insurance company if they apply because they have to they have rules and regulations that they go by guidelines that they're gonna review or to see if it's medical necessity to be able to be applied.
• 1:01:46
  So you're basically paying still out of your pocket.
• 1:01:50
  And I'm noticing that What it is is that with the insurance company, the lower the premiums are, the higher the deductibles are.
• 1:01:59
  Okay.
• 1:01:59
  And when you get when you pay for when you have a premium that you pay Yeah.
• 1:02:05
  When you have a and I'm so sorry.
• 1:02:07
  When you pay for a premium that's lower, you have, uh, a higher deductible, and it's vice versa.
• 1:02:15
  The higher the deductible is, the lower the premium is.
• 1:02:18
  So it's a monopoly with the insurance company.
• 1:02:21
  So they're gonna get you 1 way or the other, which I've been seeing of deductibles of 8000 dollars that patient has to pay.
• 1:02:30
  That's money coming out of your pocket besides the premium that you pay on a monthly basis.
• 1:02:35
  Mhmm.
• 1:02:36
  So you're gonna pay either in network or out of network.
• 1:02:39
  So either way, you're still paying.
• 1:02:40
  Whether you're in network and out of network.
• 1:02:42
  Mhmm.
• 1:02:43
  And that's what has happening.
• 1:02:44
  That's happening a lot with insurance companies.
• 1:02:47
  Can you tell us the deal with Medicare?
• 1:02:49
  Because I'm seeing that many providers are not accepting Medicare anymore.
• 1:02:53
  Like, what's the deal with Medicare?
• 1:02:55
  Well, Medicare Medicare, sir, insurance is gov is state government.
• 1:02:59
  It's sponsored by the state government.
• 1:03:02
  So what's happening is that the reimbursement for Medicare when it comes to a provider is not sufficient.
• 1:03:09
  I could give you an example that for working at a chiropractor's office that the patient the deduct they had a deductible that they had they were responsible for.
• 1:03:20
  And the deductible, I recall when I started working 20 years ago, it was 50 dollars.
• 1:03:24
  And now before I stopped working at the chiropractor, it was 240 dollars.
• 1:03:28
  I don't know what it is within this year.
• 1:03:31
  Patient Medicare patients will still have to pay for that deductible.
• 1:03:34
  Then the reimbursement back to the doctor for the, for the visit was, like, 20 something dollars.
• 1:03:40
  So that means that The provider has to have a a lux amount of patients coming in, like doctor mentioned before, In order to be able to make the income.
• 1:03:52
  So you tell me that that chiropractor was gonna be 20 dollars.
• 1:03:57
  28.
• 1:03:57
  Yep.
• 1:03:57
  It was 20 dollars.
• 1:03:58
  They pay 80 percent of whatever the allowable amount was.
• 1:04:02
  Because the thing is that with the insurance company is is that When you're in network, there's a contract rate that should you you as a doctor agree to accept.
• 1:04:13
  And that could be 20 dollars, and then they'll pay only 80 percent of 20 dollars.
• 1:04:18
  So if you do the math there, you have to see you'll say, like, I have to see this amount of people in order to be able to make anything, and it's getting worse, actually.
• 1:04:28
  It's I'm I'm seeing deductibles that are ridiculous call.
• 1:04:31
  25000 dollars.
• 1:04:33
  That's true.
• 1:04:34
  Because since we started, submitting on our patient's behalf, I know you've been coming to meeting, letting me know.
• 1:04:39
  This patient has a 8000 deductible, 5000 deductible.
• 1:04:42
  Well, this is outrageous, so you have to pay 8000 before the insurance can kick in.
• 1:04:47
  Insurance and then there's rules there might be regulations because by the time that you meet that deductible, I call it a double whammy.
• 1:04:56
  You have you pay for your premium.
• 1:04:59
  Okay?
• 1:04:59
  On top of that, you have your deductible that you have to pay out of pocket before the insurance company pays.
• 1:05:04
  But sometimes what I noticed that with the insurance company is that they'll put a number of visits, office visits.
• 1:05:09
  They'll say, okay.
• 1:05:10
  You only allow 20 visits, 30 visits.
• 1:05:12
  By the time you meet that deductible, you already used up your insurance.
• 1:05:17
  So guess what?
• 1:05:18
  Nothing's getting paid by the insurance company.
• 1:05:20
  Site.
• 1:05:21
  It'll be the end of the year, and then it starts all over again.
• 1:05:24
  It starts all over again.
• 1:05:26
  The only way that you're able to meet high deductible Is if something something tragic happens to you that you get to go in a hospital or an accident, That's the only way that you'll meet a deductible.
• 1:05:38
  But prior to that, you I've never see I haven't had patients make deductible, 8000 dollar deductible, 10000 even 5000 dollar deductible without having some type of tracking Tragic to be able for them to meet that deductible.
• 1:05:51
  I'm not I I'm hoping I'm not getting no 1 confused.
• 1:05:54
  No.
• 1:05:54
  You're not.
• 1:05:55
  But let me let me ask you a question because I know we had a patient the other day that came to us.
• 1:05:59
  She mentioned that she went to see her doctor, and then she gave her doctor her insurance information.
• 1:06:04
  They submitted it to the insurance, and then she ended up with the bill.
• 1:06:08
  What is that about?
• 1:06:10
  So sometimes what it is is that, the insurance company even though that the doctor participate, if the insurance company feels that that's not I consider medical necessity.
• 1:06:18
  They'll hold the patient responsible for that amount, the amount of visits.
• 1:06:22
  So if the doctor visit was 200, A hundred and 50.
• 1:06:26
  And then the insurance say, okay.
• 1:06:27
  You know what?
• 1:06:28
  No.
• 1:06:28
  I'm not gonna be you know, I don't consider this to be medical necessity.
• 1:06:32
  By their guidelines, they're gonna say, okay.
• 1:06:34
  Patient's responsible for that.
• 1:06:36
  Wow.
• 1:06:36
  Okay.
• 1:06:37
  So that's that's what's going on.
• 1:06:39
  Okay.
• 1:06:39
  So then what is the true goal of insurance company.
• 1:06:42
  The true goal of the insurance company, and I say, is that they wanna keep us sick And prescription and and pharmaceuticals part of it is just to give more, medications And not truly to heal anyone.
• 1:06:55
  Yeah.
• 1:06:56
  I mean, it's not anyone.
• 1:06:58
  Again, it it is just that's the that's the fact But I would wanna, you know, accept it or not.
• 1:07:03
  Because if the insurance if you pay insurance company and you wanna go see a doctor, then you should be able that doctor should be able to truly spend time with you to identify the problem so that you can get the results other solutions, the treatments, the care issue.
• 1:07:20
  But if the doctor cannot spend the amount of time with you and the insurance is, you know, forcing this doctor to just do things in a hurry.
• 1:07:28
  How much killing is gonna take place?
• 1:07:31
  So I'm waiting for it to be consistent.
• 1:07:32
  Not at all.
• 1:07:33
  Not at all.
• 1:07:34
  Because it's you mentioned it earlier that The insurance company when doctors participate with insurance company, they have a restrict it's not a restriction, but you can't You have to document.
• 1:07:48
  You're doing more paperwork than spending the time with the patient.
• 1:07:52
  Yeah.
• 1:07:52
  I remember when I used to work at the chiropractic office.
• 1:07:54
  Remember how you used to come to me and I have to be on the phone fighting for the patients because they're denied?
• 1:08:00
  They just have to be honest.
• 1:08:01
  Mhmm.
• 1:08:01
  Your patient need this.
• 1:08:02
  You cannot deny the services.
• 1:08:04
  I I was literally on the phone fighting.
• 1:08:07
  No.
• 1:08:07
  How how come you don't even know the person.
• 1:08:10
  Right?
• 1:08:10
  You know this person by, like, you know, uh, plan, uh, an ID number.
• 1:08:14
  But this patient literally need the services.
• 1:08:17
  You cannot deny oh my god.
• 1:08:19
  So the way that the insurance come the way that the The billing comes in is that if you receive a service, the cost of, say, is 210 dollars.
• 1:08:30
  That Office visit can be submitted to the insurance company as long as you have out of network benefits.
• 1:08:35
  But if you have a deductible, that's amount of money.
• 1:08:39
  Depending on what the rules and regulation of the insurance company, they could apply that full 210 dollars to the deductible.
• 1:08:47
  Sometimes what they do is that they don't do that.
• 1:08:49
  They feel like, okay.
• 1:08:50
  We're gonna reduce the 2 10 to maybe 80 dollars, and that's what we're gonna apply towards the deductible.
• 1:08:57
  Yeah.
• 1:08:58
  Yeah.
• 1:08:58
  And then Which is They the patient will be responsible for the difference no matter which way you're paying for the inch You're paying, and insurance is a monopoly.
• 1:09:07
  Yeah.
• 1:09:07
  If at any point you went to your doctors and you got a bill, that's the reason.
• 1:09:12
  Mhmm.
• 1:09:12
  And I ended up getting a bell.
• 1:09:14
  I know you were telling me that.
• 1:09:15
  If you go to your doctors and, you'll see in network treatments, and you're not happy.
• 1:09:20
  Again, in network is I think it's more like quantity over quality.
• 1:09:24
  It's like, let's see how many patients we can see in 1 hour and 1 day.
• 1:09:28
  This is like, okay.
• 1:09:28
  Let's see the the quality of care we can provide for that patient in 1 hour or in 1 day.
• 1:09:35
  So in network, it's like more like how would I say the Walmart?
• 1:09:38
  Is that Walmart?
• 1:09:39
  I'm talking about Walmart.
• 1:09:40
  Yeah.
• 1:09:40
  In network is more like, okay.
• 1:09:42
  Come.
• 1:09:42
  Come.
• 1:09:42
  Come.
• 1:09:43
  We spend 5 minutes with you, and and we just did the basic.
• 1:09:46
  This is, out of network, it's actually being higher, but still, the doctor can spend longer time, still 15 or 30 minutes, But maybe they can ideally slightly different than in network.
• 1:09:57
  That's what I've noticed.
• 1:09:58
  Mhmm.
• 1:09:58
  But even though I've I've noticed from my own experience That me using my out of network, benefits, when I went to my, gynecologist, I only stood I waited in the office maybe about 10 minutes before seeing him, which was okay.
• 1:10:14
  Uh, but when it came to the visit, it was just basic Basic, then less than 25 minutes I was with him.
• 1:10:22
  So that's happening even though out of network.
• 1:10:24
  Yeah.
• 1:10:25
  I mean, obviously, 25 minutes.
• 1:10:26
  That's not bad.
• 1:10:28
  Mhmm.
• 1:10:29
  Still not enough, but it's still not enough.
• 1:10:31
  Be able to.
• 1:10:32
  Mhmm.
• 1:10:33
  Yeah.
• 1:10:34
  50 minutes.
• 1:10:34
  Awesome.
• 1:10:35
  So that's why I tell patients, you are the doctor of the future.
• 1:10:38
  And I know sometimes it's care.
• 1:10:40
  Right?
• 1:10:40
  I don't know what I'm doing.
• 1:10:41
  I'm not the expert.
• 1:10:42
  Again, You should know enough to go to your doctor and tell them what's going on or what happened for them to help you.
• 1:10:48
  I'm not saying for you to just completely take care of the issues that could be, like, dangerous.
• 1:10:52
  I'm not saying that.
• 1:10:53
  But you should know enough things that happen into your body to communicate and verbalize that to your doctor.
• 1:10:59
  So you are the doctor of the future.
• 1:11:01
  Right?
• 1:11:02
  Once you have the proper education, the system, the processes that you know exactly what you need to do, as I outlined here.
• 1:11:09
  Right?
• 1:11:09
  You do all these things here.
• 1:11:11
  There's no way you're not gonna feel better.
• 1:11:12
  If you focus on detoxifying your body 3 times per year, And then you find you some good herbs, whatever condition or symptoms that you are faced with.
• 1:11:21
  If you are sick all the time, we need to boost your immune system.
• 1:11:23
  There are wonderful herbs out there for immune system.
• 1:11:26
  Right?
• 1:11:27
  If you need to control your nervous system, you get anxiety a lot.
• 1:11:30
  You get depression a lot, and you don't want to take the Xanax or the, you know, Adivan, diconopine, or whatever they prescribing out there.
• 1:11:38
  Let's suppose.
• 1:11:38
  Then I'm telling you, there are some good supplements and good herbs for anxiety and depression.
• 1:11:43
  If you cannot sleep, right, you have insomnia.
• 1:11:46
  Let's look at your hormones.
• 1:11:47
  Let's also look at GABA.
• 1:11:48
  Let's look at so many there's so many things you can do, right, for you to get back to sleep.
• 1:11:55
  So you can literally help yourself, so you can help your doctor as well so that you can get the health and the body that you you're looking for and the body that you'll drive it.
• 1:12:06
  Alright?
• 1:12:06
  So I know we are over time.
• 1:12:09
  So a question.
• 1:12:09
  Thank you, Marilyn.
• 1:12:11
  You're welcome.
• 1:12:12
  Alright.
• 1:12:12
  If you guys have any questions with an answer here, you can send them over to info.
• 1:12:17
  We had to have that in the chat for me.
• 1:12:19
  And for doctor Jennifer Genci, you can even response from, you know, from the invitation that you received for this webinar, because because I know you're gonna go home.
• 1:12:27
  It's a lot.
• 1:12:28
  We discuss a lot tonight, but you're gonna, go home.
• 1:12:30
  You're already home.
• 1:12:31
  You're gonna go back.
• 1:12:32
  You're gonna think about, okay.
• 1:12:33
  Like, Anything you have, you can reach out to us.
• 1:12:36
  You can schedule an appointment.
• 1:12:37
  We're more than happy to help you identify the root cause.
• 1:12:40
  since we are accepting primary care, we are providing primary care services.
• 1:12:44
  All the things you could be getting from your doctors, you can also get from our office.
• 1:12:48
  It's gonna be a 1 stop shop situation, okay, from our office.
• 1:12:53
  We'd love to meet you in person, but thank you so much for joining us on this webinar.
• 1:12:58
  Again, every year, we do webinar.
• 1:12:59
  I mean, every year.
• 1:13:00
  So every month, we do webinar.
• 1:13:02
  And next month will be on weight loss, using herbs, because we are gonna relaunch our weight and fat loss of carbs program.
• 1:13:10
  But feel free to join us.
• 1:13:11
  There's always something you're gonna learn because I always going to empower you and motivate you to take charge and do the things that's gonna help you get to the results that you're looking for.
• 1:13:21
  Alright?
• 1:13:22
  So thank you so much.
• 1:13:23
  I wish you all a fantastic rest of your evening.
• 1:13:26
  Now I gotta go be a mommy duty.
• 1:13:28
  My daughter's looking chatty.
• 1:13:30
  There's a question.
• 1:13:31
  Uh-huh.
• 1:13:31
  Oh, there's a question.
• 1:13:33
  Like, my daughter's looking for me.
• 1:13:34
  I'm hiding.
• 1:13:35
  Yes.
• 1:13:35
  Oh, do you do virtual con yes.
• 1:13:37
  We do do virtual consultation.
• 1:13:39
  I'm old fashioned, like, in person, but we do virtual consultation.
• 1:13:43
  Case with the If you And if you have insurance that you want me to verify, I'm able to do that also as a courtesy to let you know what your benefits are If you're not sure, because not too many people know their benefits Yeah.
• 1:13:56
  And the difference between.
• 1:13:58
  There's so many so many difference different Insurance and EPO.
• 1:14:03
  PPO, if I name them out, it'll be ridiculous.
• 1:14:06
  Yep.
• 1:14:06
  Could do a whole separate seminar on that.
• 1:14:08
  Yep.
• 1:14:08
  Oh my god.
• 1:14:09
  We're gonna talk so much.
• 1:14:10
  And that I'm gonna have more conversation like this.
• 1:14:12
  Again, this is what we need to talk about.
• 1:14:14
  If you guys like this, let me know.
• 1:14:16
  I can just Talk about diabetes in 1 PowerPoint, high blood pressure.
• 1:14:20
  We can come together because I wanna have conversation with like minded individuals.
• 1:14:25
  Right?
• 1:14:25
  Because I don't wanna put my information out there for people to be angry at me.
• 1:14:29
  So if you come on under this roof, right, the Zoom roof, we can have more conversations.
• 1:14:35
  Just like this is simple.
• 1:14:36
  Again, no sales pitch.
• 1:14:38
  Just tell you what it is, and you just take what you need, and you leave the rest.
• 1:14:42
  Talking about virtual, Shirley is here.
• 1:14:44
  Shirley is not in New Jersey, and Shirley has been my patient for a while.
• 1:14:48
  So we did virtual with Shirley Brown.
• 1:14:50
  that, to answer your question, Nadege.
• 1:14:53
  We'll do the virtual.
• 1:14:55
  Right, Shirley?
• 1:14:55
  Shirley Brown?
• 1:14:56
  She's probably left already.
• 1:14:57
  Where's Shirley?
• 1:14:58
  Louisiana?
• 1:14:59
  Yes.
• 1:14:59
  Yes.
• 1:15:00
  She's in Louisiana.
• 1:15:01
  Okay.
• 1:15:01
  Uh-huh.
• 1:15:02
  Patricia was in Louisiana.
• 1:15:04
  Okay.
• 1:15:04
  Yeah.
• 1:15:04
  We do virtual.
• 1:15:05
  We do telemedicine.
• 1:15:06
  We do all this.
• 1:15:07
  Okay.
• 1:15:08
  Mhmm.
• 1:15:09
  Then miss Sebastian, oh, Leticia, I will reach out to you.
• 1:15:12
  I want to look I want to look into my insurance.
• 1:15:15
  Yes.
• 1:15:15
  Of course.
• 1:15:16
  You pay for that.
• 1:15:16
  We'll be more than happy to give you the information.
• 1:15:19
  GeoGina.
• 1:15:19
  It's a beautiful name.
• 1:15:20
  Your location, do you take okay.
• 1:15:22
  My we are in New Jersey here, Morris County.
• 1:15:25
  Right?
• 1:15:26
  Denville, New Jersey.
• 1:15:27
  So yes.
• 1:15:28
  Uh, in McMillan.
• 1:15:29
  Uh, I only have in network benefits.
• 1:15:32
  Not out of network.
• 1:15:33
  Okay.
• 1:15:33
  Alright.
• 1:15:34
  So that answered the question.
• 1:15:35
  Okay?
• 1:15:36
  But, again, remember, it's Use the insurance for what it is.
• 1:15:39
  I don't want you to restrict the care that you could possibly receive because the insurance doesn't cover.
• 1:15:44
  That's not right, and I don't think that that's gonna benefit you.
• 1:15:48
  Thank you so much.
• 1:15:48
  I would love for you guys to help us spread the words.
• 1:15:51
  I'm trying to create a community.
• 1:15:52
  I'm trying to create movement of people that wants to discuss half, and that's what we're doing here.
• 1:15:57
  Because this is my passion.
• 1:15:58
  I can just talk about this all night.
• 1:16:00
  I can be here all night talking about this.
• 1:16:03
  Alright.
• 1:16:03
  So another question, then that's it.
• 1:16:05
  1.
• 1:16:06
  Okay.
• 1:16:06
  Fine.
• 1:16:07
  For the phone number.
• 1:16:08
  Okay.
• 1:16:08
  Great.
• 1:16:09
  Awesome.
• 1:16:09
  So thank you so much, and I'll see you guys on the next webinar.
• 1:16:13
  Until then Hi, everyone.
• 1:16:14
  And let's, uh, let let us help us fix this primary care shortage.
• 1:16:19
  Oh my god.
• 1:16:21
  Hi.
• 1:16:22
  Bye.
• 1:16:23
  You're welcome.
• 1:16:23
  You're welcome.
• 1:16:24
  You're welcome.
• 1:16:24
  Nadesh, you're welcome.
• 1:16:26
  Okay.
• 1:16:26
  Let's end this.
• 1:16:28
  My head.
• 1:16:28
  What is my head?
• 1:16:30
  Just realized that I'm at home because, you know, we're close today.
• 1:16:33
  It's like a different thank you so much from the bottom of my heart for listening to this episode.
• 1:16:38
  Do me a favor.
• 1:16:40
  If you found this episode valuable, informative, and resonated with you.
• 1:16:44
  Please share, subscribe and leave a review.
• 1:16:47
  If you have any questions and need further assistance.
• 1:16:51
  You will see all of our contact information in the show notes below.
• 1:16:56
  Send us any questions you have, and then we'll be more than happy to help you until then.
• 1:17:02
  Stay tuned and I'll see you in the next episode.
• 1:17:04
  Bye-bye.