Latest / The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How Domino's Turned Delivery Into A Logistics Machine
In this episode of The Operations Podcast, Lucas and Luna dig into the operational mechanics behind Domino's Pizza turnaround. They explore how the company shifted from a struggling pizza chain to a technology-driven logistics powerhouse by investing heavily in real-time tracking and automated ordering systems. The conversation covers the specific metrics that drove their stock performance, the cultural shift required to prioritize software engineering over traditional retail management, and the surprising impact on customer retention. With concrete examples of how digital orders now…
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