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The Definition of Done You’re Missing

Half your team heard draft it and the other half heard send it signed.

Rowan Hale on Deliverables, the fourth D of the TRUE 4D framework: a letter to the leader whose Fridays keep ending in surprise, and the done-sentence tool that defines complete before the work starts.

- Write the two-line done sentence, picture plus proof, on your three most important assignments this week and stop arguing about how far along things are

- Hear about slippage on Tuesday instead of Friday, because one defined outcome makes falling behind visible while there is still time to fix it

- Stop managing by…

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