Latest / Omni Talk Retail / Bed Bath & Beyond's Nostalgic Comeback | Fast Five Shorts
Transcript
- 0:00Something
- 0:00that
- 0:00Chris,
- 0:01hopefully
- 0:01you
- 0:02are
- 0:02much
- 0:02more
- 0:02well
- 0:03versed
- 0:03in
- 0:03than
- 0:04AI
- 0:05models
- 0:05in
- 0:05vogue.
- 0:06Bed
- 0:06Bath
- 0:07and
- 0:07Beyond
- 0:07is
- 0:08set
- 0:08to
- 0:08return
- 0:10on
- 0:10August
- 0:118,
- 0:11complete
- 0:12with
- 0:12its
- 0:13iconic
- 0:13coupons.
- 0:14According
- 0:15to
- 0:15Retail
- 0:15Touchpoints.
- 0:16The
- 0:16two
- 0:16year
- 0:16absence
- 0:16of
- 0:17Bed,
- 0:17Bath
- 0:17and
- 0:17Beyond
- 0:18from
- 0:18brick
- 0:19and
- 0:19mortar,
- 0:19from
- 0:20the
- 0:20brick
- 0:20and
- 0:21mortar
- 0:21landscape
- 0:21will
- 0:22come
- 0:22to
- 0:22an
- 0:22end
- 0:22on
- 0:22August
- 0:238th
- 0:23in
- 0:24Nashville,
- 0:24Tennessee
- 0:25when
- 0:25the
- 0:25brand
- 0:25opens
- 0:26its
- 0:26first
- 0:26Bed,
- 0:27Bath
- 0:27and
- 0:27Beyond
- 0:27home
- 0:28store
- 0:28following
- 0:28its
- 0:292023
- 0:30bankruptcy
- 0:30and
- 0:30sale.
- 0:31The
- 0:31store
- 0:32and
- 0:32those
- 0:32that
- 0:32succeed
- 0:33it
- 0:33will
- 0:33be
- 0:33operated
- 0:34by
- 0:34the
- 0:34Brand
- 0:34House
- 0:34Collective,
- 0:35which
- 0:35recently
- 0:36rebranded
- 0:37from
- 0:37its
- 0:37former
- 0:38name,
- 0:38Kirkland
- 0:39under
- 0:39that
- 0:39company's
- 0:40investment
- 0:40partnership
- 0:41with
- 0:42Beyond
- 0:42Inc.
- 0:43The
- 0:43partnership
- 0:44also
- 0:44includes
- 0:44plans
- 0:45for
- 0:45a
- 0:46physical
- 0:46buy
- 0:46by
- 0:46baby
- 0:47and
- 0:47overstock
- 0:48store
- 0:49coming
- 0:49at
- 0:50a
- 0:50later
- 0:50date
- 0:51to
- 0:51honor
- 0:51the
- 0:51brand's
- 0:52history.
- 0:52Guests
- 0:53are
- 0:53invited
- 0:54to
- 0:54yes
- 0:54bring
- 0:55their
- 0:55legacy
- 0:56Bed,
- 0:56Bath
- 0:56and
- 0:56Beyond
- 0:57coupons
- 0:57to
- 0:58to
- 0:58the
- 0:58store.
- 0:58God
- 0:59knows
- 0:59what
- 0:59kind
- 0:59of
- 1:00stains
- 1:00and
- 1:00disgusting
- 1:01things
- 1:01are
- 1:01on
- 1:01those
- 1:02things
- 1:02from
- 1:02being
- 1:02at
- 1:02the
- 1:02bottom
- 1:03of
- 1:03a
- 1:03drawer.
- 1:04And
- 1:05if
- 1:05they
- 1:05would
- 1:05like,
- 1:05they
- 1:06can
- 1:06exchange
- 1:06it
- 1:06for
- 1:07a
- 1:07fresh
- 1:07version
- 1:08which
- 1:08will
- 1:08be
- 1:08available
- 1:09when
- 1:09they
- 1:09come
- 1:10into
- 1:10the
- 1:10store.
- 1:11Chris,
- 1:12are
- 1:12you
- 1:13buying
- 1:13or
- 1:14selling
- 1:14the
- 1:14second
- 1:15coming
- 1:15of
- 1:15Bed,
- 1:15Bath
- 1:16and
- 1:16Beyond
- 1:16stores?
- 1:17And
- 1:18I'm
- 1:18selling
- 1:19this
- 1:19one.
- 1:19I'm
- 1:19selling
- 1:19it
- 1:20really,
- 1:20really
- 1:20hard.
- 1:22And
- 1:22funny
- 1:22enough,
- 1:22before
- 1:23this
- 1:23headline
- 1:23even
- 1:24broke
- 1:24this
- 1:24week,
- 1:25I
- 1:25was
- 1:25actually
- 1:25talking
- 1:26about
- 1:26Bed,
- 1:27Bath
- 1:27and
- 1:27Beyond
- 1:27with
- 1:28my,
- 1:28with
- 1:28one
- 1:29of
- 1:29my
- 1:29former
- 1:29bosses
- 1:30and
- 1:30one
- 1:30of
- 1:30my
- 1:30biggest
- 1:31mentors
- 1:31out
- 1:31there.
- 1:32As
- 1:33he
- 1:33was
- 1:33in
- 1:33town,
- 1:33I
- 1:33was
- 1:33having
- 1:34breakfast
- 1:34with
- 1:34him
- 1:34on
- 1:34Friday
- 1:35and
- 1:36he
- 1:36was
- 1:36telling
- 1:36me
- 1:36this
- 1:37story
- 1:37about
- 1:37how
- 1:38he
- 1:38was
- 1:38taking
- 1:39his
- 1:39daughter
- 1:39to
- 1:39college
- 1:39and
- 1:40how
- 1:40previously
- 1:41Bed,
- 1:41Bath
- 1:42and
- 1:42Beyond
- 1:42had
- 1:42been
- 1:42such
- 1:43an
- 1:43important
- 1:43part
- 1:43of
- 1:44the
- 1:44going
- 1:44back
- 1:44to
- 1:44college
- 1:45experience.
- 1:45That's
- 1:45where
- 1:46a
- 1:46lot
- 1:46of
- 1:46people
- 1:46went
- 1:47to
- 1:47get
- 1:47all
- 1:47the
- 1:47things
- 1:47they
- 1:48needed.
- 1:48And
- 1:48he
- 1:49was
- 1:49going
- 1:49through
- 1:49it
- 1:49with
- 1:50her
- 1:50and
- 1:50he's
- 1:50like,
- 1:51wow,
- 1:51yeah,
- 1:51Bed
- 1:51Bath
- 1:52Beyonds
- 1:52is
- 1:52gone.
- 1:52I
- 1:52don't
- 1:53miss
- 1:53them
- 1:53at
- 1:53all.
- 1:54And
- 1:54so
- 1:55we
- 1:55got
- 1:55into
- 1:56the
- 1:56discussion,
- 1:56I
- 1:56was
- 1:56like,
- 1:57yeah,
- 1:57you're
- 1:57right.
- 1:57And
- 1:57he's
- 1:58like
- 1:58that,
- 1:58he's
- 1:58like,
- 1:58do
- 1:58you
- 1:58miss
- 1:59Kmart?
- 1:59And
- 1:59I
- 1:59was
- 2:00like,
- 2:00do
- 2:00you
- 2:00miss
- 2:00Toys
- 2:00R
- 2:01Us?
- 2:01Do
- 2:01you
- 2:01miss
- 2:01Sears?
- 2:02No.
- 2:02So
- 2:03there's
- 2:03all
- 2:03this
- 2:03nostalgia
- 2:04that
- 2:04we
- 2:04have
- 2:04for
- 2:04the
- 2:04brands
- 2:05when
- 2:05at
- 2:05the
- 2:05end
- 2:05of
- 2:06the
- 2:06day,
- 2:06no
- 2:06one
- 2:07really,
- 2:07really
- 2:07misses
- 2:08them
- 2:08all
- 2:08that
- 2:08much,
- 2:09you
- 2:09know?
- 2:09Yeah.
- 2:10And
- 2:10that's
- 2:10the
- 2:10key
- 2:11thing
- 2:11here.
- 2:11And
- 2:11so
- 2:12like,
- 2:13it's
- 2:13a
- 2:13fun
- 2:13headline
- 2:14but.
- 2:14And
- 2:15congrats
- 2:15on
- 2:15the
- 2:15opening.
- 2:16It's
- 2:16cool.
- 2:16But
- 2:17like,
- 2:18long
- 2:18term,
- 2:18I
- 2:18don't
- 2:18see
- 2:19this
- 2:19going
- 2:19anywhere
- 2:20because
- 2:20it's
- 2:21still
- 2:21a
- 2:21really
- 2:21crowded
- 2:22space.
- 2:22There's
- 2:23a
- 2:23lot
- 2:23of
- 2:23unbranded
- 2:24merchandise
- 2:25there's
- 2:25a
- 2:25lot
- 2:25of
- 2:25private
- 2:26label
- 2:26merchandise
- 2:26in
- 2:27this
- 2:27space.
- 2:27It's
- 2:27hard
- 2:27to
- 2:28break
- 2:28in.
- 2:28It's
- 2:28hard
- 2:28to
- 2:28create.
- 2:29The
- 2:29reason
- 2:29for
- 2:29being
- 2:30in
- 2:30the
- 2:30home
- 2:30furnishing
- 2:31space,
- 2:31you
- 2:32know,
- 2:32especially
- 2:32in
- 2:32the
- 2:32physical
- 2:33world.
- 2:33I
- 2:33mean,
- 2:33Wayfair
- 2:34is
- 2:34trying
- 2:34to
- 2:34do
- 2:34it.
- 2:34They
- 2:34haven't
- 2:35cracked
- 2:35the
- 2:35code
- 2:35on
- 2:36it
- 2:36either.
- 2:36And
- 2:37then
- 2:37the
- 2:37other
- 2:37part
- 2:37that
- 2:37really
- 2:38annoys
- 2:38me
- 2:38and
- 2:39just
- 2:39as
- 2:39a
- 2:39merchant
- 2:40in
- 2:40my
- 2:40core.
- 2:41Yeah.
- 2:41Is
- 2:42the
- 2:42coupons
- 2:42is
- 2:43the
- 2:43hook
- 2:44you're
- 2:44using
- 2:44the
- 2:44coupons,
- 2:45the
- 2:45nostalgics,
- 2:46the
- 2:46nostalgia
- 2:47of
- 2:47coupons
- 2:48to
- 2:48get
- 2:48people
- 2:48in
- 2:49the
- 2:49door.
- 2:49So
- 2:49you're
- 2:49discounting
- 2:50your
- 2:50brand
- 2:52from
- 2:52the
- 2:52get
- 2:52go
- 2:53to
- 2:54get
- 2:54people
- 2:54into
- 2:54the
- 2:55door.
- 2:55You're
- 2:55saying
- 2:55come
- 2:55to
- 2:55us
- 2:56to
- 2:56get
- 2:56a
- 2:56deal
- 2:57versus
- 2:58like
- 2:58come
- 2:58to
- 2:58us
- 2:58because
- 2:59of
- 2:59what
- 2:59we
- 3:00are
- 3:00in
- 3:00home
- 3:00furnishings
- 3:01and
- 3:01what
- 3:01we
- 3:01stand
- 3:01for
- 3:02and
- 3:02why
- 3:02you
- 3:02want
- 3:02to
- 3:02come
- 3:02shop
- 3:03here
- 3:03day
- 3:03in
- 3:03and
- 3:03day
- 3:04out.
- 3:04Not
- 3:04because
- 3:04you
- 3:04want
- 3:05to
- 3:05get
- 3:05the
- 3:05old
- 3:05junky
- 3:06coupons
- 3:06out
- 3:06of
- 3:06your
- 3:06drawer.
- 3:07And
- 3:07by
- 3:07the
- 3:07way,
- 3:08whoever
- 3:08has
- 3:08those
- 3:09coupons
- 3:09still,
- 3:10like,
- 3:10I
- 3:10mean,
- 3:11my
- 3:11God,
- 3:12like,
- 3:12come
- 3:12on.
- 3:12I
- 3:12mean,
- 3:13I
- 3:13would
- 3:13have
- 3:13thrown
- 3:13those
- 3:13out
- 3:13a
- 3:13long
- 3:14time
- 3:14ago.
- 3:14But
- 3:15anyway,
- 3:15that's
- 3:15my
- 3:15take
- 3:16said
- 3:16merchandising
- 3:17strategy.
- 3:17I
- 3:18think
- 3:18it's
- 3:18a,
- 3:18actually
- 3:19as
- 3:19a
- 3:20starting
- 3:20point
- 3:20for
- 3:20a
- 3:20merchandising
- 3:21strategy
- 3:21to
- 3:21open
- 3:22a
- 3:22store.
- 3:22I
- 3:22think
- 3:22it's
- 3:22a
- 3:22terrible
- 3:23idea,
- 3:23horrible
- 3:24idea
- 3:24to
- 3:25leverage
- 3:25the
- 3:25coupons.
- 3:26Yeah.
- 3:27I
- 3:27think
- 3:28it's
- 3:28so
- 3:28funny.
- 3:29We
- 3:29have
- 3:29two
- 3:30major
- 3:30AI
- 3:31related
- 3:31headlines
- 3:32this
- 3:32week
- 3:32that
- 3:33are
- 3:33kind
- 3:33of
- 3:33shifting
- 3:34things
- 3:35in
- 3:35the
- 3:35retail
- 3:35industry
- 3:36as
- 3:36far
- 3:36as
- 3:36we
- 3:36know
- 3:36it.
- 3:37And
- 3:37then
- 3:37we
- 3:37go
- 3:37to
- 3:37Bed,
- 3:37Bath
- 3:38and
- 3:38Beyond,
- 3:38reopening
- 3:39a
- 3:39physical
- 3:39store
- 3:40accepting
- 3:40printed
- 3:41coupons.
- 3:42Yeah,
- 3:43I
- 3:43know,
- 3:44but
- 3:45you
- 3:45know,
- 3:45I
- 3:45was
- 3:45really
- 3:46trying
- 3:46to
- 3:46think
- 3:46about
- 3:46this
- 3:47and
- 3:47the
- 3:47only,
- 3:48the
- 3:48only
- 3:48thought
- 3:49I
- 3:49had
- 3:49of
- 3:49like
- 3:50where
- 3:50this
- 3:50could
- 3:51kind
- 3:51of
- 3:52carve
- 3:52out
- 3:52a
- 3:52niche
- 3:53is
- 3:53that
- 3:53there
- 3:53really
- 3:54aren't
- 3:54any
- 3:55like
- 3:56high
- 3:56quality
- 3:57goods
- 3:57at
- 3:57middle
- 3:57of
- 3:58the
- 3:58road
- 3:58price
- 3:58points
- 3:59all
- 3:59in
- 3:59one
- 4:00spot
- 4:00that
- 4:01are
- 4:01like,
- 4:01there's
- 4:02multiples
- 4:02of.
- 4:02So
- 4:03like
- 4:03I'm
- 4:03thinking
- 4:03if
- 4:03you
- 4:04do
- 4:04decide
- 4:05you
- 4:05want
- 4:05to
- 4:05step
- 4:06above
- 4:06like
- 4:06an
- 4:06Amazon,
- 4:07Ikea
- 4:07or
- 4:08Target
- 4:08sheet
- 4:09for
- 4:09your
- 4:09back
- 4:10to
- 4:10college,
- 4:11you
- 4:11want
- 4:11something
- 4:11that's
- 4:11a
- 4:11little
- 4:12bit
- 4:12nicer
- 4:12but
- 4:12not
- 4:13like,
- 4:13you
- 4:13know,
- 4:14department
- 4:14store
- 4:14prices
- 4:15or
- 4:15you
- 4:16know,
- 4:161,000
- 4:17count,
- 4:17you
- 4:18know,
- 4:18thread
- 4:18count
- 4:18sheets,
- 4:19this
- 4:20could
- 4:20be
- 4:20the
- 4:21place
- 4:21that
- 4:21you
- 4:21could
- 4:21get
- 4:22that.
- 4:22But
- 4:23I
- 4:23just
- 4:23worry
- 4:24again,
- 4:25which
- 4:25I
- 4:25think
- 4:25is
- 4:25why
- 4:25they're
- 4:26using
- 4:26the
- 4:26coupons
- 4:27so
- 4:27significantly
- 4:28is
- 4:28like,
- 4:28I
- 4:28worry
- 4:29that
- 4:29there's,
- 4:29the
- 4:29price
- 4:30point
- 4:30is
- 4:30still
- 4:30going
- 4:30to
- 4:30be
- 4:31a
- 4:31little
- 4:31bit
- 4:31too
- 4:31high
- 4:32than
- 4:32what
- 4:32people
- 4:32are
- 4:33willing
- 4:33to
- 4:33pay.
- 4:33I
- 4:34think
- 4:34that
- 4:34they'd
- 4:34rather
- 4:35go
- 4:35to
- 4:35a
- 4:35Home
- 4:36goods
- 4:36or
- 4:36TJX
- 4:37or
- 4:37something
- 4:38and
- 4:38be
- 4:38like,
- 4:38well,
- 4:39I'll
- 4:39just
- 4:39deal
- 4:39with
- 4:39these
- 4:40like
- 4:40striped
- 4:40printed
- 4:41sheets.
- 4:41I
- 4:41don't
- 4:42care.
- 4:42They're,
- 4:42they're
- 4:42that
- 4:42high
- 4:43quality
- 4:43at
- 4:43the
- 4:43price
- 4:44point
- 4:44that
- 4:44I'm
- 4:44willing
- 4:44to
- 4:45spend
- 4:45instead
- 4:46of,
- 4:46you
- 4:46know,
- 4:46having
- 4:46that
- 4:47variety.
- 4:47So
- 4:48I'm,
- 4:48I'm
- 4:48selling
- 4:49too.
- 4:49I
- 4:49don't
- 4:49think
- 4:50that
- 4:50this
- 4:50is
- 4:50going
- 4:50to
- 4:50be
- 4:51long
- 4:51for
- 4:51this
- 4:51world,
- 4:51unfortunately.
- 4:53Yeah,
- 4:53and
- 4:53the
- 4:53point
- 4:53I
- 4:54would
- 4:54add
- 4:54on,
- 4:54on,
- 4:55on
- 4:55what
- 4:55you
- 4:55said
- 4:56about
- 4:56the,
- 4:56the
- 4:57middle
- 4:57price
- 4:57point
- 4:57or
- 4:58whatever
- 4:58is,
- 4:59you
- 4:59know,
- 4:59having
- 4:59spent
- 5:00a
- 5:00lot
- 5:00of
- 5:00time
- 5:00in
- 5:00the
- 5:00home
- 5:00furnishings
- 5:01business
- 5:01and
- 5:01spending,
- 5:02you
- 5:02know,
- 5:02majority
- 5:02of
- 5:03my
- 5:03time
- 5:03in
- 5:03my
- 5:03career
- 5:03in
- 5:03the
- 5:03home
- 5:03furnishings
- 5:04business,
- 5:05the
- 5:05difference
- 5:05in
- 5:05quality
- 5:06between
- 5:07like
- 5:07even
- 5:08like
- 5:08Target's
- 5:09best
- 5:09Target
- 5:09or
- 5:10maybe
- 5:10not
- 5:10Walmart's
- 5:11but
- 5:11like
- 5:11Target's
- 5:12best
- 5:13quality
- 5:13products
- 5:14and
- 5:14say
- 5:14like
- 5:15the
- 5:15best
- 5:16towels
- 5:16at
- 5:16Target
- 5:16or
- 5:17the
- 5:17best
- 5:17sheets
- 5:17at
- 5:17Target,
- 5:18at
- 5:18least
- 5:18back
- 5:19in
- 5:19the
- 5:19day,
- 5:19I
- 5:19don't
- 5:19know
- 5:20now
- 5:20because
- 5:20not
- 5:21in
- 5:21merchandising
- 5:21there
- 5:21now,
- 5:22but
- 5:22back
- 5:22in
- 5:22the
- 5:23day
- 5:23versus
- 5:23like
- 5:23even
- 5:24Pottery
- 5:24Barn
- 5:24or
- 5:25West
- 5:25Restoration
- 5:25Hardware
- 5:26is
- 5:27almost
- 5:27negligible.
- 5:28So
- 5:29there's
- 5:29really
- 5:29no,
- 5:30if
- 5:30you
- 5:30actually
- 5:31look
- 5:31at
- 5:31the
- 5:31product,
- 5:31there's
- 5:32not
- 5:32that
- 5:32much
- 5:32you
- 5:32can
- 5:32get
- 5:33for
- 5:33the
- 5:33increase
- 5:33in
- 5:34make.
- 5:34You're
- 5:34just
- 5:35paying
- 5:35for
- 5:35the,
- 5:36the
- 5:36brand
- 5:36at
- 5:36that,
- 5:36at
- 5:37that,
- 5:37at
- 5:37that
- 5:38point.
- 5:38And
- 5:38smart
- 5:38home
- 5:39furnishing
- 5:39shoppers
- 5:40get
- 5:40that,
- 5:40which
- 5:40is
- 5:41why
- 5:41the
- 5:41prices
- 5:41have,
- 5:42have
- 5:42migrated
- 5:43down
- 5:43so
- 5:44much
- 5:44over
- 5:44the
- 5:44years.
- 5:45And
- 5:45you
- 5:45know,
- 5:45and
- 5:46those
- 5:46particular
- 5:47retailers
- 5:48have
- 5:48done
- 5:48so
- 5:49well
- 5:49in
- 5:50garnering
- 5:50the
- 5:50market.
- 5:50Wayfarers,
- 5:51Target,
- 5:51Walmart
- 5:52and
- 5:52Bed
- 5:52Bath
- 5:52beyond
- 5:53is
- 5:53gone
- 5:53because
- 5:53Bed
- 5:54Bath
- 5:54beyond
- 5:54was
- 5:54kind
- 5:54of
- 5:54playing
- 5:55that
- 5:55position
- 5:55that
- 5:55you
- 5:55just
- 5:55talked
- 5:56about
- 5:56already.
- 5:56But
- 5:57you're
- 5:57like,
- 5:57well,
- 5:57what's
- 5:58the
- 5:58real
- 5:58value
- 5:58here
- 5:59ultimately?
- 5:59And
- 6:00so
- 6:00that's,
- 6:00that's
- 6:01the
- 6:01dynamics
- 6:01of
- 6:01how
- 6:01the
- 6:02category
- 6:02works.
- 6:02It's
- 6:03kind
- 6:03of
- 6:03true
- 6:03in
- 6:03apparel
- 6:04too
- 6:04because
- 6:04you're
- 6:05just
- 6:05taking
- 6:05so
- 6:05much
- 6:06margin
- 6:06for
- 6:06what
- 6:06is
- 6:07essentially
- 6:08brand
- 6:08on
- 6:09top
- 6:09of
- 6:09quality.
- 6:10So.