The Right Senior Teams and Customer Success | with Karen O'Neill

GAIN Momentum · Oct 5, 2023 · 26m · transcript

For our 13th episode, we interview Karen O’Neill, a GAIN Advisor and GAIN’s chief revenue officer, as well as the co-founder and COO of RationalAI.

O’Neill has an extensive career in hospitality technology. Following over 14 years at MICROS Systems (now part of Oracle Hospitality, O’Neill has held vice president or president-level roles at StayNTouch and Unifocus (formerly Knowcross). Presently, O’Neill is a strategic advisory for buku and in her role at RationalAI she oversees the development of an AI-based platform for attribute-based shopping at hotels worldwide.

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